ALERT! ALERT! ALERT!
Well, here is my story. I bought land with a house that had a well and I found out the Bussel and Sons installed it originally.
So when I installed a new well, I used them.
However, when I had questions regarding the old well, it took them about 3-weeks to finally come out. They made plans with me and I just waited for "Troy Bussell" several times. He wasted about 8 hours of my time as he made plans at least 3 times with me before he finally showed up.
When he did show up, he said he would come back and change out (swap) the 2 tanks between each well when he comes back. He was going to send me a plumbers contact information to do some minor work and said he wanted to see the work and would change the tanks at that time.
However "Troy Bussell" rarely answers his phone or returns phone calls or texts. So after multiple calls / texts directly to "Troy Bussel", I finally called the shop. They said they would handle it and get back to me.
Again after waiting 3 business days, I called the shop again and they said they would call him again. About 15 minutes later, I got a phone call from someone named "Chris Bussel". He said he was "Troy Bussle's" Manager and they can't just send a truck to my house with 2 people and change the tanks for "FREE"! However, my time for eight hours of waiting on "Troy Bussel" is apparently FREE!
I said but "Troy Bussel" promised to do this in the same original call (which I paid for) because of his delays in wasting my time. "Chris Bussel" then said this is "A BAD MARRIAGE AND WE SHOULD GET A DIVORCE, WE ARE BOTH UNHAPPY". I replied asking "so your unhappy with me?" Chris Bussel said "YES".
I asked for what are you unhappy with me about and he said "I DON'T KNOW!"
I thought WOW, WOW, WOW, Bussel and Sons who the owners came out to my house personally ("Troy Bussel") are unhappy with me for wasting MY TIME, and NOT honoring their word for what they told me are UNHAPPY WITH ME!
Again, WOW, WOW, WOW!!!
DIVORCE FINALIZED!!!! read more