Strong stuff... When…read moreyou get crafty many times I head to the hardware store as what I call beginner tools aren't just enough like I have my Dremel to drill, PVC pipes to make a photo backdrop, chains for a makeshift lock as being creative not only does saves you money but solves issues in the simplest ways that works. Today it was a simple just some acetone as I wanted to wipe off paint and the basic store bought stuff just won't do it and as small as this shop seems to be they do have it all and was very easy to find than the larger ones as it literally took me a minute to find it and a minute to reach to the register without a wait and was on my way faster than taking the needed pics to show off this great Kailua location. If needed staff is very easy to find here but as I knew exactly what I wanted it was okay and parking in the back is spacious with short walks to the automatic doors is just nice to have a quick spot to find exactly what you need without being lost as I finished my project so easily. Thank you!

My favorite local Hardware Store where "Customer First" is more than their saying!…read more It's in their doing! Customer Service is their passion! I always feel at home as I roam the aisles. There is always a customer service Rep nearby to assist if you end up wandering the aisles with a bewildered look on your face. lol! Honestly the Reps here are really friendly and always at the ready to assist in your honey due list or with answers for those projects that need a little more planning. Five Star Employees here with a great selection and reasonable prices. Military discount for all my fellow Veterans out there too!

This is an Ace Hardware Place! Even though Yelp doesn't say…read moreit's so! Stopped in for a propane refill. Fast, Friendly, Great Service, Wide variety of handyman items for home repairs, great bargains. Looking forward to doing more shopping here. They honor Ace Rewards Card here too! Five Fabulous Stars!

Roman to the rescue! this gentleman saw me struggling in the aisle and came over to help us…read more He made my experienced easy and quick. Thanks Roman!

We ordered from Chelsea at Big Rock Fabrications and all seemed great. Then attempted delivery…read morebecame an issue. The delivery driver showed up unannounced and left with the delivery at hand. Chelsea, from Big Rock Fabrications assured us that they had not attempted delivery. Delivery was attempted, just as our cameras had recorded. A couple of weeks later, the same truck and Company arrived with our rock. Transport claimed it had not tried to deliver the first time, Big Rock Fabrications told us it had not attempted to deliver as well. The cameras don't lie. However, we were happy to have our rock at hand ,we had a project to get started and we were excited to get started turning our back yard into a piece of paradise on the mainland. Unfortunately, we realized that multiple pallets of rock had arrived cracked and unusable. Once we notified Chelsea at Big Rock Fabrications of the situation with the broken rock that is when the ghosting began. We would call and receive the standard, "we are working on it". Then the phone calls began to be ignored. No information, no call back and no guidance and even hang ups. Basically they were great until they weren't. It is a shame that a business treats their customers this way. We were very patient and dealt with the situation very professionally and with aloha. Our contractor called, the subcontractor called, the homeowners called, all to no avail. They even started to screen the calls. They went out of their way to ignore us. It would have been easier to let us know it could take a while and explain the process. Our family from Hawaii wanted to help us and speak to Big Rock Fabrications. They would assure them that they were looking into it and we should hear from them real soon. Fast forward... we still do not have our rock. We have an unfinished project. We were not ever offered a solution. This is a big lesson for us, the homeowner. We had not updated our home in thirty years. We should have checked the Better Business Bureau (BBB). Had we done so we would have learned that Big Rock Fabrications is not BBB Accredited. That is their choice , but a company that is BBB Accredited builds trust with their customers, advertises honestly, tells the truth, is transparent, honors their promises, are responsive, safeguards privacy, and embody integrity. Big Rock Fabrications did not embody any of these characteristics through our process with them. @HGTV, Renovation Aloha, kamohaiandtristyn, do you really want to advertise and support a company like this? Kamohai and Tristan, each of your homes is so graciously blessed and honored by your Kapuna. We have been so dishonored and mistreated by Big Rock Fabrications, absolutely no aloha spirit. We do not recommend Big Rock Fabrications because if you spend your hard earned money as we did, you will be disappointed. That little piece of Aloha we are yearning for in the mainland, is still not completed. Ultimately, Big rock Fabrications got paid and we did not receive our undamaged rock. The Spencer Ohana

If you were to look up someone who embodies the meaning of aloha spirit you'd find Chelsea Kim…read more Chelsea Kim is the sales manager at Big Rock and she was AMAZING! We were greeted by Chelsea as soon as we walked through the gate. She was extremely helpful from start to finish and went above and beyond to make sure we were happy and satisfied. If you're looking to support a local business with great customer service and integrity then you should support Big Rock Fabrications!

We worked with Jin to do the bottom cabinets, sink,.and counter top for our kitchen. The entire…read moreprocess from start to finish was seamless. Jin was great with communicating with us and he let us take our time with making decisions. Installation went great. The guys were fast and did an awesome job. For future projects we definately will want to work with Jin again.

Sales Rep Mars is excellent!! He is patient, knowledgeable, & fun to work with. And Golden…read morecabinet has many designs & materials to offer. Thank you for the fast & good customer service.

We wanted to get our kids bathroom renovated from a bathtub/ shower into a walk in shower along…read morewith getting cabinets, countertops, pantry counters/ cabinets and powder room done. We contacted Ohana Building Supply via email and Ethan responded. He came did an evaluation of our home of what we wanted done. Within a week he sent us a quote and we decided to proceed. Price was very reasonable. We went to the showroom and picked everything out with helpful suggestions from Ethan. From start to finish Ethan has been keeping us posted of each step from day to day. The workers are very experienced and fast. We were very impressed and extremely satisfied with how everything turned out. For our next project we will definitely be reaching out to Ethan.

These installers showed up a little earlier than scheduled, but no complaints on that! I watched…read morehow they took time to protect our floors from any possible damage during cabinet install. There was two guys, and one remained back to tweak doors, drawers and ensure straight lines! This final guy was on it! Very meticulous! He cleaned up well and install was perfect! These were just our base cabinet install. They will be back Monday for our quartz top fit/ install. HIGHLY RECOMMEND

I contracted with them for a new front and screen door. They…read morewere awesome from beginning to end. Professional, timely , neat and personable. My doors look terrific, I am so happy with the work they did; will recommend them to all my friends and family.

I bought twenty-two screens from these folks. I chose the flanged inset aluminum ones to replace…read moreold-fashioned wooden battena. The new screens in bronze look great and solved a problem with wet rot we've had for years simply and effectively.

Good service, courteous and quick. Able to clear drain line, test the system and replaces wax ring…read moreon primary commode

A1 Budget Plumbing has been my one-and-only plumber for nearly 10 years, for both my home and…read morerentals. There's a reason for that loyalty: they are incredibly dependable, their prices are fair, and I trust them with any job. They've handled everything I've thrown at them, including a major underground leak repair. As a long-time, satisfied customer, I highly recommend them to anyone.

Chuck Osborne was very professional from the beginning to end. The custom cabinet/closet unit for…read moreour bedroom came out beautiful in a timely manner. We are very happy with this company & workers. We highly recommend Custom Built Cabinetry!

Custom Built Cabinetry is a long time family business. They did the cabinetry for my mother in…read morelaw, sister in law and just finished a complete remodel on our kitchen with all new walnut cabinets. They are beautiful! Chuck Osborne is awesome - he walked me through the process from start to finish. Meeting initially at a previous job he had completed to show his work, then to the warehouse to pick the wood and making sure that I had the finish I wanted before starting the job. He worked right on schedule keeping me updated along the way and working closely with our contractor and architect. Everything went very smoothly and he was a pleasure to work with.