My partner and I went to Pioneer Sports about an hour before closing on a Saturday to rent a…read moremountain bike for my very first time, and I couldn't have asked for a better experience. When we walked in, our sales associate Michael was friendly, prompt to greet us, and genuinely interested in helping. He took the time to listen to what I was looking for and never made me feel rushed or silly about my beginner questions, even though it was close to closing time. Since it was my first time mountain biking, he walked me through the differences between a full-suspension bike and a hardtail, let me try both, and helped me find the best fit. I ended up on a small women's hardtail, which fit me perfectly from their selection and was a much more beginner-friendly option. It was obvious that Michael wasn't just trying to rent me a bike--he was invested in making sure I had the right bike so my first mountain biking experience would be a great one. That level of customer service really stood out. Thank you, Michael! We're locals, and this experience definitely earned our future business. We rode that day with a family member visiting from Oregon who is an avid mountain biker. She had rented a bike in Vail, and after comparing both the bikes and the prices, she said she wished she had rented from Pioneer Sports instead. 10/10 service and experience. If you're looking for a quality rental at a great price from people who genuinely care about getting you on the right bike, I highly recommend Pioneer Sports. I'll definitely be back!

On my ski trip to Breckenridge, decided to rent equipment from Pioneer Sports in Frisco because of…read morethe reasonable rental rates. I made my reservation online and paid for the equipment in advance. They have a variety of equipment options, I chose the performance ski package, but wasn't quite sure of the difference between packages other than price. The store was located in a strip mall and upon entering looked like a typical sporting goods store. When you make your way to the back of the store they have all the ski equipment. I was asked if I had a reservation which I provided my email. First, you walk up the steps on a platform where an employee measured my foot to determine ski boot size. When I tried the ski boots on, they were small so they gave me a larger size for comfort. Next step is to wait in line to pick up your skis and poles. The employee at the counter calls you in the order of boot measurement. This process was a bit time consuming and took approx an hour before it was my turn. They input information into a system and ask you some questions about how you ski, fast, experienced, beginner, etc and help you pick out the correct ski brand and length. My boots were very dirty and well used, but they did the job. The employee makes some adjustment to the skis to make sure your boots fit. The XX skis that I received performed well and I did not have any issues. Check in if the equipment was much more efficient and they just scanned a barcode on the equipment when we returned it and we left it in a pile and were good to go. Overall, I think you get what you pay for and this store offers functional ski equipment at a reasonable price. I do wish the process of getting the equipment had been a bit more efficient. The employees were very friendly and helped to make this equipment rental experience go smoothly.

Amazing performance-oriented ski shop. No frills but high quality products -- boots, skis, helmets…read moreand gloves.

I bought new boots from A Racers Edge and was unhappy with the process. Most of the negative…read morereviews seem to be from people who didn't buy new or tried to walk-in without an appointment. I hope my input is more useful for anyone else considering a new purchase, and maybe it can help the shop owner identify some gaps in quality control. *Purchased on 4/7, follow up on 4/11. Hawx Ultra 110 Boa @ $979* I know this store probably encounters a lot of entitled tourists, but that's not who I am. I'm a bit shy and easy going, and sometimes you just don't quite realize how bad an experience was until afterwards. In retrospect I should have bought elsewhere, but was excited to get boots and hit the slopes quickly. That's where I'm coming from and why I went through with a purchase I didn't feel good about. The guy helping me had an attitude. He wasn't flat out rude, but definitely had an air of superiority to him. He's a local, expert skier, combined with a lifetime of experience, and I was just another tourist he had to help. It was a dismissive attitude and every question was answered as if it was a dumb one. He talked to the other workers just as much as he talked to me, if not more. I got the impression the shop owner was not around on those days. He asked me some basic questions without much follow up and made some incorrect judgments based on that limited info. He quickly measured my foot, and told me what I suspected, I have flat low volume feet on the narrow side with some pronation. I told him it makes sense because most of my running shoes are LV stability shoes. He pulled out some fancy, high end boots to try first. They felt good and it was even from a line of boots I had noted as a possible choice while doing my own research. He then pulled out a much stiffer (race?) boot which I knew wasn't going to be good. The 3rd pair was a MV boot which I knew probably wouldn't work either since we knew my foot was LV. To recap, I was asked limited questions, quickly measured, and tried on 3 boots total. The second two seemed to be ones he knew would be wrong for me and push me towards the first more expensive ones. This was nothing like the boot fittings I've heard of. People told me about trying on tons of boots, working to replicate perfect positioning, and spending 2 hours finding their ideal fit. I was in a bit of shock when he seemed finished with me after I tried on the first boots a second time. My fitting was wrapping up after only 30 minutes and no other options were being presented. I ended up paying $900 for a boot that was being sold for $500-600 at every other place I could find. I didn't realize this until I got back to my room and looked it up. Immediate buyer's remorse sunk in. I just didn't have the nerve to return them at that point. I hoped he would make it right during the follow up. I would have been satisfied paying the full MSRP price difference if I was receiving a true boot fitting experience and quality time towards a perfect fit, but I didn't receive either of those things. It's also important to mention that he misquoted the boot for $800 until we reached the register, casually noting the difference. During my follow up I told him my inner ankle bones were rubbing. He said a footbed might help, but he could try one thing first. I saw my opening to mention the price difference. I said "I know I'm paying for your expertise and time, but noticed a $300-400 difference. Do you think you could give me a discount on a footbed or anything to help me feel a bit better about that?" He rudely dismissed it and said "well if you wanna buy the wrong boot somewhere else and bring it here it would cost you hundreds for me to fix it. I quickly dropped it, but disagree with everything he said. I could've easily bought the same boot based on my own research. He didn't do any worthwhile alterations or add any value suggesting a line of boots I was already eyeing. He unscrewed the boot boards and tossed the screws aside, "ah you don't need those." Even if they were not important, I would have preferred he kept them as the manufactured intended or at least saved the screws. He duct taped some inner heal wedges while distractedly chatting with the other workers. The right felt a bit better, but the left felt worse. He replied, "That's not possible cause the inserts make it so your ankle leans the other way now." He didn't try to address the issue any further. The next day I skied for an hour before having to stop and check them. I found the issue... It was completely out of place. The pictures attached show how I found them and the lack of effort in the work. I borrowed tape and fixed them myself. 2 hours wasted on my final day. TLDR; didn't get a proper boot fitting experience, over paid by around 40%, had to fix sloppy alteration work myself, probably got the wrong boot. Overall really bummed at the waste of money and time, but mostly just disappointed I didn't get a real boot fitting experience.

After confirming with two employees about the pricing to fix the BOA on my pair of boots, and being…read morecharged for what I confirmed twice was for the pair! I was called when the service was completed only to be told that they misquoted me and the price they gave was PER BOOT, even though I confirmed with two different employees when I dropped them off. When I arrived to pick them up they refused to honor their mistake... rude and unprofessional

The staff were very knowledgeable and helpful. I came in…read morewith a light idea of what I was looking for and the staff helped keep me informed on fitting, uses and more. Got a great set of boots and I'm glad I went here.

Super easy online booking with a same day discount not usually offered; one of the earliest pickup…read moretimes too (8:30). Booked two e-bikes in the short drive from Frisco to Breck, parked, walked to the shop, and were out the door with bikes in about 20mins total. Connor was super helpful and gave full instructions for those that have never ridden an e-bike before.

Kudos to my boy Ryan on an outstanding afternoon in Historic Breck. He went above and beyond the…read morecall of duty in the following categories... - client safety - creekside triage in the event we ignore his guidance. - cool stories - beer selection - insuring we can pet all the pups The best of times... greg and laura bowman

Needed a part that I lost for my snowboard bonding. Went to many shops and this was the only shop…read morethat were experts with snowboards and had the is I need. Quick and friendly service. Got a sticker souvenir to support the business!

Stopped in to see if Buzz's could help me with my binding, screw fell out of the toe strap. I…read morewalked in and was greeted by staff immediately and asked how they could help. Showed them my issue and they immediately went out of their way to find what I needed and modified the strap to get me back on the hill. I walked through the shop to look around and they have a good selection on boards, skis, and accessories and at great prices. If you are in the vail area I highly recommend stopping in and supporting a local ski/board shop. Thank you Buzz and staff for the help.

Great selection of rentals ! Amazing multi-lingual staff ! My wheelchair was also able to fit…read moreeasily through the door so I would say this shop is ADA friendly ! This shop spoiled me with my helmet rental ( was able to rent a Pret for a very reasonable price ) ...didn't know how lucky I had it until going to other local mountains shops like ones in Breckenridge which only offered giro or head helmets . Highly recommend!

We really loved our time with VST gear- they provided surprise overnight storage which we loved,…read morehad spots to hold shoes, and were overall so kind. Gear was spot on, as well. Priced SIGNIFICANTLY better than other vail suppliers- I called them all. Great all around.

Great selection of helmets. If you're looking to try on quite a bunch of different brands, they…read morehave a good selection. They are a bit over priced compare to other places that offer deals and special. But if you're looking to try on a bunch and see the difference, this is the place to go.

This is one of the best sunglasses, goggles, ski, and bike helmet shops in the village. They're…read morealways up-to-date with the latest trends and offer great recommendations. Plus, they have competitive pricing and a great atmosphere. Check them out when you're in need of the following items:

Best service and tunes. The vibe is authentic. A family run shop. Good deals and great advice for…read morenavigating Vail! Great selection of the current snowboards and skis!

Buzz's Does Bikes! I had a mechanical problem with my mountain bike and took it to a different…read moreshop in Vail, they said oh you need Buzz's. They were right - the team at Buzz's got me fixed up and I was able to ride the North Trail (epic!) that afternoon. The next day we rented a couple downhill bikes from them and they took extra time to make sure we chose the right bikes and that we knew how to use them. Go see these guys!