I have been a patient of this practice for several years. I've been seeing Dr. Amis recently for…read moremultiple issues with my hands and shoulder. He has been patient with clear explanations in walking me through the options. I have complete confidence in his ability to assist me in getting well as he has in the past. Calm demeanor and a good listener.

If you read reviews for medical providers, you'll see a common theme: doctors were great, office…read morestaff was horrible. That was certainly the case here. I have nothing but good things to say about Drs. Gallagher, Amis, and Barron. But the office manager left such a bad taste in my mouth I'll likely seek care elsewhere if I need another visit. One benefit of insurance is not just that insurance often pays part of the bill, but it actually lowers the total cost of the bill, because of the "contracted rates" agreement between the insurer and doctor. Our insurance is weak and doesn't cover office visits, meaning we don't technically qualify for contracted rates, but all our other providers give us the contracted rates anyway (probably reasoning that if the doctor were willing to receive $x as payment from an insurer, they'd be willing to receive the same amount from us). However, the office manager at ATX Ortho has seemingly decided on her own that ATX Ortho won't give the contracted rates, and doesn't care that that makes ATX Ortho stand alone in that regard. The initial conversation about my wife's bill went something like this: - - - - - OFFICE MGR: Your insurance doesn't cover office visits, so you don't get the contracted rate. ME: I know our insurance doesn't cover office visits, but all our other providers give the contracted rates for office visits, even though office visits aren't covered there, either. OFFICE MGR: But your insurance doesn't cover office visits! (groan) I went round and round on this, all I could get out of her was "Your insurance doesn't cover office visits!" - - - - - Today I saw Dr. Amis for myself and explained the problem with my wife's bill, including how all our other providers give the contracted rates even though they don't have to, and showed him the EOB with the Total Charged vs. Repriced amounts ($393.50 vs. $292.05). He didn't really want to know all the details (which is normal, he wants to leave administration to office staff so he can practice medicine), but said he'd be happy to receive the $292.05 repriced amount and directed the receptionist to honor that rate. So I paid, and asked her to submit my own office visit through insurance the same way. Then after I got home, the office mgr. called and again railed at me that our insurance doesn't cover office visits and she wouldn't give us the contracted rates. I protested that Dr. Amis had said we could get those rates, and she said that was just for my wife. I said I was sure that Dr. Amis meant it to apply to my bill also. She countered that my wife was "lucky" to have gotten the contracted rate at ATX Ortho (at other offices, we don't need "luck" to get the contracted rate, they just give it to us), and that she talked to Dr. Amis and he said to not give the contracted rate. I think she either didn't actually talk to him, or she did and misled him, more on that later. I asked her: "To be clear, if ATX Ortho doesn't give the contracted rate, it will be alone among all our various doctors' offices for not giving that rate, is this really the way you want to handle it?" She said yes. Since the decision to not honor the contracted rates is so unusual, I asked her where that policy was coming from, from her, or from the practice owners? Because it really seemed like it was coming from her. She said she talked to both Drs. Amis and Gallagher and it was their decision. I asked, when you presented the information to them, did you explain that ALL OUR OTHER PROVIDERS GIVE US THE CONTRACTED RATES? She admitted that she did not. Bingo. So, the doctors, who are not versed in the intricacies of insurance/billing, understandably deferred to their administrative staff, but their staff misled them by not giving them the whole story. I do want to point out that the *other* office staff has always been nice and helpful (e.g., Amber).

Would highly recommend Dr Scott Welsh and staff. Very knowledgeable and thorough exam of my knee…read more Dr Welsh went over my MRI and gave me a list of options. Recommended therapy as well. Had my cortisone injection yesterday given by his PA Wendy. Wendy is amazing. She was so gentle I didn't feel it at all. If you find yourself in need of an orthopedic doctor you can't go wrong with Dr Welsh and staff. Definitely the best.

He is so patient and thorough with his patients. I was there today and he very methodically took…read morehis time to explain everything that was going on and what the MRI images were showing. I had complete understanding of the situation. To top it all off the procedure I need is something that he doesn't specialize in and he took the time to personally recommend a few specialists. Highly recommend Dr Welsh!!

Dr. Gallagher is outstanding. He performed my recent left knee meniscectomy with the same level of…read morecare and expertise as my right knee surgery 2 years ago. His consistent professionalism and expertise made both experiences smooth and successful. Highly recommend him for orthopedic care!

He and his staff are awesome! Had my hip replaced and I received exceptional care from them.read more

20 years ago I was a patient, and I have never forgotten the terrible experience with staff at all…read morelevels. It was so bad that they gave me post op instructions twice that were to walk as weight could bear as soon as possible after surgery, only to have them completely reverse that hours after getting home. They misbandaged my knee after surgery to completely undo the work of one of the three procedures. They told to not call them the first night and I had the most painful experiences of my life because the pain pump didn't work (and I've had a kidney stone). Billing issues were rampant including double charges and more (two sets of crutches, really?!). Front desk treated me like I was faking an injury that required three surgical procedures. The PA was rude and would give contradictory instructions. I was told to come for PT but then told after first post-op PT I shouldn't do PT for some time yet and blamed me for their mistake. I very strongly do not recommend this doctor or his practice for anything. If anyone at his practice told you the sky was blue, you can be assured it's not. Believe the bad reviews.

I recently completed a very successful 12-month check-up of results from a "minimally invasive"…read morelower lumbar fusion (three incisions, titanium rods and screws), the second fusion Dr. Spann and his team performed on me over the last two years. Previous to this last surgery, I had extreme pain (unable to walk from sciatic pain, "recliner-ridden" for 4 weeks). Dr. Spann laid out the options, gave straightforward and thoughtful analysis, and reassured me that the results could be positive. I expected top-notch diagnostic and surgical care, and got it, of course. Up and walking without pain the day of surgery, recovery pretty brisk (stick with the PT, guys: ATI staff in the same office were brilliant, highly recommended...). What I didn't have any reason to expect was the personal commitment by Dr. Spann, his assistant Amy (why can't I remember her last name??), and his phenomenal PA-C, Joseph Hagen. This team was available literally 24/7 (especially Joseph) prior to the surgery, advocating for me with insurance, fine-tuning meds in the meantime, and checking in with real interest for 12 months of follow-up. Dr. Spann has gone through this himself, which I believe adds a bit of empathy, but the entire team and front office simply couldn't have been more supportive, professional, competent. Isn't that what you want from your surgical team? Call if you have questions: Dave Dixon 512-940-3961

My name is Brenda Haas-Villalta. I had a 3 level spinal fusion- on April 12th of this year. Let me…read morestart by saying I have worked in the medical field for 20 years as a nursing assistant. I become very ill 2 years ago and developed a idiopathic falling disorder to which I still suffer from. I also have a high pain tolerance. When I was 41 years of age, I broke my hip. It was non traumatic when it happened. Unbeknownst to me I had severe osteoporosis. My femoral hip broke just from standing up so fast. Then of course I fell to the ground. And had to have surgery. It had to be done ASAP in order to stop any chances of infection. The very next morning they had me walking up and down the hospital with a walker. It was like a walk in the park to me and I didn't even need extra pain medicine at that point. They use two plates two rods and 12 screws. My point for bringing this up is I have a very strong pain tolerance and for you to understand the rest of the story you can kind of gauge of where I'm coming from.when I had my 3 tier spinal fusion on April 12th that's when I was at the mercy of the hospital and a very poor nursing staff. Let me start by telling you, when I woke up from surgery I thought that I was just going to die. I couldn't believe the amount of pain I was in. Then I come out to find the nurses saying hold on will get you some pain medicine. Really people? Anytime I needed to use the bathroom or a bed pan it would take up to 30 minutes sometime for someone to come they always shut the door so nobody hears you. When I was done I would ring the button and nobody would come by the time it was over 20 minutes I was screaming crying and begging them not to ignore me to come help me. They came when they heard that. They treated me physically rough and had no sense of compassion whatsoever. The first night there I was scolded like a six-year-old because I brought my own medication to show them so they would know what I needed. They try to embarrass me and talk about each one of how many there was and write it down. I wasn't embarrassed every single thing I had was a prescription from a doctor. She asked the nurse next to her to sign it, and the nurse + why. And the older nurse said it's just procedure just sign it. That's when the bell started going off in my head. They had no idea that I was a medical professional of 20 years. They did not in-service any of the staff on how to gently move me or pivot me. That should've been a regulatory thing for them to do before trying to help me move. They did not do this. So every time they move me it was like agony every second. Then they would get annoyed because I couldn't get up fast enough for them and say things under their breath. The one time I had a bowel movement in my bed pan and I heard the nurses complaining and she was cursing saying I don't get paid enough shit to do this. Then on many occasions I heard the nurses arguing over who was going to toilet me. One because I take so long and two they didn't like having to lift me up. And you could hear them down the hallway arguing about this. And this one the door was open. I weighed 135 pounds soaking wet. So I was not heavy at all for two people to lift. Yet they bitched Mont to complain about it and so they started sending in mail staff only. Everyone of the male staff or wonderful nurses treated me kindly and did not hurt me. All the females were exactly the opposite. And I never got my medication's to where I was supposed to. I would ask and explain ask and explain and tell them to compare the ones they took. But it didn't happen that way. I had to call my husband twice and then when the physician assistant came in he was all angry at me because of it. I know that my rights were violated especially the Hyppa ones. The way they treated my physical body was abusive. The fact they argued over who had to deal with me like I was a hard patient or something. I totally know what it takes to take care of a patient and I always thank them and tell them how much I appreciated them. It didn't matter they were still always annoyed to help me. Then The physician assistant try to make me go home early when it was just two days after my surgery. Mind you I couldn't even sit up by myself. He said everybody comes home after a couple days. I explain to him I am not everybody. So I was able to get two more days of doctors care. I was asked if I felt safe going home. I told the nurse "NO" . She asked why. I explained that I couldn't do anything by myself, not even able to sit up by myself. Her first response was "Are you scared of your husband? It took every ounce of my control not to yell at this woman. As I was sat up by the nurse and my husband I was in agony. The woman nurse acting like she gave a rats ass! All a show just for my husband. It took a full week for them to wash me after sweating from the physical part of the surgery. I also needed 2 blood tra

From the minute I walked in, I was treated very well. The staff and facility are amazing! I…read morereceived excellent care before, during and after my surgery.

Dr. Dumitrescu (or Dr D as most people call him) is nothing short of a miracle worker…read more I've been suffering from nerve pain due to a herniated disc for over ten years. My pain required me to take opioid pain medication a few times per month in order to function properly. After consulting with Dr. Dumitrescu, he created a custom plan with the intention of stopping my pain at the source instead of treating with medication. We completed the plan last week and it's been over three months since I've had to take any pain meds. This is the longest I've gone without the need for meds in over ten years. What sets Dr. Dumitrescu apart from the other places is his dedication to looking at all aspects of healing the body. We started with a few minor outpatient procedures combined with physical therapy, supplements, and hormone medication. We have now moved into a strength building program in order to help prevent future back injuries or issues. I could not be more delighted with the results and being pain-free. The physical therapist, Katie, is absolutely wonderful to work with. If you're experiencing pain, I highly recommend visiting Dr D and having a consultation. He will look at the big picture and is clearly very driven to help people lead a happier, healthier life.

The protocols of this practice range from standard to brilliantly esoteric! A year ago I could…read morebarely walk; still handicapped, but functioning. They are amazingly patient and understanding! I have been dealing with chronic pain for decades. When I'm in the waiting room and I hear them ask a patient about their pain level and I hear the patient say, "oh I am at 10!" I see someone standing unassisted, not sweating and talking coherently. This is not a 10! The current team is great. However, years ago, I too had problems with the front desk. It is rock-solid there now, it's a pleasure to work with them. They are absolutely part of the solution and not the problem! Doc runs a tight ship, my improved condition is directly related to the care I get here. As an aside, I have been dealing with a circulatory issue (plantar edema) for several years. After seeing a couple of doctors, with the only solution being compression and elevation I was frustrated. Working with the blood side of the practice, it turns out I have an endocrine issue! Who knew a pain doc would find that? Performance above and beyond any reasonable expectation.

I broke my foot while teaching a barre class so I found myself in sudden need for an orthopedic…read moredoctor. I read the reviews (all positive) so I called for an appointment. I found Dr. Hyde on the list of providers that accept my insurance. While we were on the phone, a same-day appointment came available so they slid me in. Dr. Hyde was incredibly thoughtful, caring and thorough. I am so glad I chose her. I would ABSOLUTELY recommend her to anyone with an orthopedic need.

Dr. Hyde is incredibly thorough and does such a great job at explaining the testing and procedures…read moreshe is doing. She is very friendly; you can tell that she absolutely loves her patients and loves being a doctor.

I started PT after a surgery with Dr. Turvey (10/10, awesome surgeon and his level of care goes…read morebeyond the procedure) at TX Orthopedic. Danielle & Nicole are awesome and have generally be interested in 'me' and not being an insurance #. I go twice a week, front desk staff are always sweet. Very thankful for TX Orthopedic, the PT division. I'm going to be sad when I graduate. I'll miss everyone there

I have nothing but good things to say about this location. Dr. Snowden is absolutely fantastic. He…read morewas thorough and took the time to discuss everything I was concerned about (which luckily turned out to be nothing) as well as provide sound medical advice. It's a big practice, but the front desk staff got me checked in & out efficiently and speedily. There wasn't a long wait time before I got to see the doctor either, and that's always a plus.

Dr Blais was more commercial and wanted to make money in all possible ways…read more i did not like his way of treating the patients. He was not listening to the problems that i was explaining. he does not have patience to listen to the problems, rather he was just asking the questions that he wanted to and direct us towards the XRAYS. He was pushing to take steroids in the clinic or oral that will have side effects. he was rushing through the all the time from one patient to another. I felt like he was doing business with human bodies rather treating them.

Worst doctor I have ever seen. He would not even let me finish a question. he kept interrupting me,…read morewould not answer any of my questions, but continually talked about how he thought he was "doing a good job". He had time to try to build up his own self-esteem without listening to or answering any of my actual medical questions.