I had a great experience at this dental clinic during my practicum…read more Dr. Chin is kind, patient, and truly professional. The dental assistants, Jason and Hasna, are exceptional--friendly, caring, and highly skilled. They make patients feel comfortable and well cared for. The clinic is clean, well-organized, and fully sterile. I highly recommend this clinic to anyone looking for excellent and compassionate dental care.

Been a patient here fir a couple of years, some of the nest receptionists I have ever come across,…read morepolite, professional and courteous. I love that this clinic does not push things on you and thr docs only perform procedures that are needed. Very happy being a patient here.

I have been coming here for several years. They always have great customer service. Staff are…read morefriendly and accommodating. They are willing to answer any and all questions.

this clinic seems more focused on making money than giving the best advice for clients and is very…read moredisorganized. I an a healthcare professional and I would not recommend this clinic.

Today I had a terrible experience with the dentist Dr.Kwok…read more Because of past experiences with tooth extraction I suggested that I was sedated for a back tooth extraction I was scheduled to have done today. Dr.Kwok insisted it wasn't necessary and convinced me using photos and examples to carry on with the surgery. As I expected, the extraction was not possible as it was impossible to put the nerve to sleep, at the end it was surmised that there must be an extra nerve somewhere and finally the operation was terminated part way through. My mouth was stitched up and I will have to see a surgeon quickly as my tooth has been ground down somewhat and is loose and very painful. I was shocked mostly at the doctor's attitude about what was happening, it was almost unbelievable. His priority is clearly not my tooth or condition, they sent me off without a surgeons appointment. Not any sign of an apology for what had happened although clearly I had warned the doctor and staff that I should be sedated. They even insisted on charging me for the cleaning they did right before the botched extraction, so I ended up paying them money for the privilege or tearing my mouth up, stitches and all, for no reason. As well I knew the freezing wasn't taking and told him several times throughout this painful 45min/1hour experience and each time he dismissed and ignored me until finally upon trying to extract he could see I was serious about the pain. This was not the worst part really of this appointment though. I went back to the office, along with my wife who is quite a fair minded person, to discuss the situation and see if we couldn't make it better. I really didn't want to leave Arcola as my family has been there for a while. From the conversation it was made even more clear how little I was valued as a regular customer as Dr.Kwok's attitude throughout the entire discussion was surprisingly aloof. He argued using semantics and was entirely self-serving and inauthentic. Like talking to someone in bad faith he was dishonest several times during our discussion. I went into the discussion thinking it would be easy to rectify the situation, I didn't want anything really but an apology and some better after care for the situation he left in my mouth. However, I left there feeling that the man I once respected was a weasel completely, and much more petty than I assumed. Dr.Kwok hurt me physically today unnecessarily, did not successfully complete an operation that he insisted on doing against my suggestion. He then did not apologize for that or accept any accountability at all. He then charged me money for my visit.He actually said "but the cleaning was successful". I said "Yes, I suppose except the blood in my mouth currently". I personally believe, after my discussion with him today, that he is dangerous to customers potentially and basically his niceness is completely fake. He hurt me quite badly today and very obviously cares less. So I highly suggest finding a better dentist that will at least acknowledge when things don't go as he planned.

I had a crown placed by Dr.Maryam and I am so happy with it! What an easy pain free procedure…read more Everyone at this office is always so helpful and I especially appreciate the office manager Laurie who helped me with my insurance and made everything seamless. I highly recommend Lougheed Dental Clinic!

I recently started to have all sorts of dental problems, such that would test the patience of any…read moredentist. I have been fortunate to become a patient of Dr. Erin McGuire. I am very satisfied with her care and with the results. Dr. McGuire is very accommodating and has shown a lot of patience. She has explained everything and has presented me with options. Her work is top quality and I have not experienced the usual pain and discomfort. I also had an extraction done by Dr. Mak, and again, I cannot praise enough their work! Very good team of professionals -the doctors and everyone there. I want to thank especially Michaela and Mel. I highly recommend Lougheed Dental Clinic.

I don't usually write reviews. However, I must write a review for Dr. Cheung and Dr. Kong. They…read moreare very professional and have a patient first approach. The environment is family oriented. Heidi is the most wonderful support at the front desk and demonstrates professionalism and care in meeting your scheduling needs.

From the owner: Our husband-and-wife team offers our patients kind and caring treatment day in and day out and…read moreemergency services when they need relief right away. Our practice may be new, but we approach our work with years of experience and expertise in both cosmetic and medical dentistry. We're family owned and operated, and Dr. Hee and Dr. Cheung look forward to taking care of you and yours.

First of all, I personally commend the Dentistst and the staff of this clinic for their…read moreprofessionalism, fast service with gentle and caring hands. We are regular clients of this clinic for a few years now. I can say that it is worth visiting with a big smile. I strongly recommend this dental clinic to be part of your regular dental health

This is one of the most thorough dentists I've ever been too. They explain everything, don't push…read moreyou to do things you don't need and always take the time to make sure everything is just right. We switched over to them a few years ago, and I've never looked back. Their staff are friendly as are the assistants. I would highly recommend Dr. Nuri if you're looking for a new dentist. They were extra safe during covid too, so bonus points for doing your part to keep us safe, thanks.

Dr. Lee only does his job. I feel he did not show integrity, humility or empathy in his service to…read moreme. If you are looking for a dentist/dental surgeon who shows these qualities then don't see Dr. Lee. I will no longer be seeing him for any future dental work for the reasons given above. I would recommend seeing Dr. Ham of Smiles Unlimited who is a qualified dentist/dental surgeon and does show respect and empathy for his patients.

I paid $2800 for a root canal and crown in March. It is now December. I have been in pain since the…read morecrown was put on in June. I can't chew on it and it hurts constantly. He tried twice to grind down the crown but has offered not other plan. Not impressed with his bedside manner either. He is supposed to be dealing with nervous people and he is not very kind or nice.

The entire team here is incredible. Dr. Diya is SO good with her patients. And she explains…read moreeverything to the parents. She's patient and so kind. We will not go anywhere else. The amount of work my daughter has had on her teeth she should be scared to go to the dentist. She loves seeing Dr. Diya and the hygienists. I can't rave enough about this place. Dr. Diya's caring personality does not go unnoticed. Thank you for just being you.

We brought in our 5 year-old son for a consultation to fix his 8 cavities (yes, we're not good…read morebrushers/flossers) after his general dentist said that he's not experienced enough with young kids. We brought in X-rays, and Dr. Chander maybe spent a minute with us telling what he would do - fix all either with laughing gas or send us to another specialist to fix all at one time under general anesthetic and then he left. We then spent the next 10 minutes talking to the manager about payment options. When I questioned why we couldn't ask for a treatment plan without laughing gas or general anesthetic, the answer I got was, "well, the doctor probably thought he's uncooperative". Since we were uncomfortable with the treatment plan offered, we consulted yet another dentist, and there, the dentist spent 10-15 minutes during the consultation meeting check each tooth over and also testing our son's patience in the chair, needless to say, we went to this dentist to fix his teeth. I have no problems with dental practices needing to make money (especially if they have a fancy waiting room and staff that don't hate you when you walk in). I can also rationalize exceptionally good dentists charging above what is recommended by the provincial dental pay scale (they also will demand the difference between what your insurance pays and what they charge even for a consultation), but what I have a problem with is when a PEDIATRIC dental practice has no desire to determine a child's comfort level in the chair BEFORE recommending a treatment plan. Our son has seen quite a few doctors and specialists and has had a few exams with various machines, and the conclusion after all these exams is how calm he is - in fact, where he got his teeth fixed, he was even used as the example by the parent of a screaming child of how to behave at a dentist's office. Boy, this has turned into a very long review, but we saw the positive reviews from other patients and thought we might be able to get the same - a meaningful consultation with a pediatric dental specialist that would know how to deal with children without having to resort to rendering them dazed and confused. We didn't get that, and in fact, the only thing we did get was a bad taste in our mouths.