Doctor and dental assistant was courteous and pleasant…read more Receptionist is not friendly. We came in and didn't greet us. Not pleasant and inviting. Prior to coming in, I have ask if they provide seniors discount (most dentist have 10% seniors discount) but we never got an answer + never communicated if fee was after discount or not We were given a referral note to denturist, we went to unit 240 instead of denturist unit 270.

Incredible dentistry practice. You know you are in good hands when the receptionist has been there…read morefor 30ish years and the hygienist​ has been there for 11 years. They were very helpful regarding insurance and looking into my coverage​ and what would be ​ covered before I ever came.

The receptionist was very friendly when I called the first time to make an appointment. She was…read morehonest about the dentist not being in on particular days and was very pleasant with small talk. Once I arrived at my appointment, she promptly had me fill out forms and I was escorted to the hygienist right away. Hygienist was also very pleasant and informative about what she was doing. All in all, I had a great experience! I will be coming back for sure.

Do not go. Lonsdale…read moreDental Centre are the most unprofessional dental office I have ever been to, their lack of skill and care is astounding. I went here for a while, because I am not from Vancouver, and it was recommended as I did not know where to go. I had chips in my teeth, and asked if they could be filled. The dentist told me that was not possible, so instead just filed them down a bit, leaving me with a less sharp, but asymmetrical uneven result. I have since been told from a better dentist that I 100% can have it filled. So that was the first problem. They asked me if I want a night guard, which I said no, I do not want one. I have had a specialist tell me that it would make my TMJ worse. They called me to "let me know they ran it with my insurance and wanted to book me in." Now for the worst and most shocking experience. I was in a severe car accident, I suffer TMJ, but it was made extremely worse from this accident. I went in for a filling, and told them that my TMJ was much worse from this accident, plus I have whiplash, concussion, PTSD, and back / neck injuries on top of it. The inept assistant was pushing soooo hard on my jaw that I was crying, and could taste the blood as she cut up my gums trying to force on the ring for the dental damn. I kept telling her how painful it was, and she kept "adding more freezing" as she continued to forcibly try to shove on this ring. After about 5 minutes of her gouging me up, and causing extreme stress to my jaw and neck, the dentist came and said "That is the wrong size" . . . No wonder she was struggling soo much. The filling was done, and they were to close for 2 weeks for holidays. They informed me that they would be closed, but would have someone checking emails incase I needed any adjustments, incase the filling was too high. It was.. I emailed to let them know I was in constant pain where the filling is, and that my physio therapist was very angry how much stress they put on my jaw and neck. He did not even want me to go back to them. I sent them a photo of how cut up my gums were even a week later. You can see in the photo how cut it still is even 6 days later, especially with how fast the mouth heals it was shocking to see how deep the mark still was. I said I was struggling to even think of coming back to have the tooth looked at because of how horrible that experience was, and how it not only affected my physical health, but mentally aswell as I was suffering soo much anxiety and depression from the PTSD of almost dying. But thought it was important to let them know how bad my experience was with that hygienist, to prevent someone else from suffering like I did. To not know the proper size, and ignore as I told her how painful it was is inexcusable. They finally responded a week later asking if I would come back, and I agreed under 2 conditions. 1. I would NEVER be with that hygienist again, and 2. I would have on file that a dental damn would be never used again. They agreed, so I booked in... To my horror, when I was brought it, guess who the assistant was... The very same one that I was promised I would never be with again. I was soo furious I Sat there frozen with rage as all I could do not to get up and leave was silently have tears stream down my face. The dentist came, and awkwardly filed down the filling that was way too high causing me soo much pain. She asked what was wrong, to which I said "Did you get my email?". She said No and asked what it was about. All I said was you need to read it. The dentist emailed me to apologize, but it was way too late for that. The fact that the front desk had the lack of tact to even tell her about my email, and still booked me with the same hygienist was disgusting. Their lack of care about patients and lust for money is evident. Avoid at all costs.

Love, love, love this dentist office! I have been going here for about 15 years. I have PTSD from…read moremy childhood from going to dentists and this office has been so patient and understanding. As well, my 12 year old daughter has only had positive experiences here! Great place, great team

Went there once for a tooth extraction and made a second appointment…read more I received SEVERAL CALLS to remind me of the appointment in March but two days prior to my visit, the receptionist calls last minute to postpone my appointment to JUNE. THREE months delay??? It's VERY UNPROFESSIONAL, VERY DISAPPOINTING. The receptionist C was very blunt and cold.

As I canceled December appointment, I needed to rebook but it turned 3 months later, in March. But…read morethe office assistants are so awesome to let me come earlier due to other patients cancelation. Communication is very good.

Great attention to detail, great communication, and fantastic service…read more I would recommend.

I was in on August 17, 2026. Same as it has always been, parking is a premium, but the lot has a…read morelot fast turn over. So my experience was waiting for less than 5 minutes. On a Monday at 11am. Staff and Dentist are very capable, and have kept my teeth healthy for over 30 years. Some staff changes have happened, but the service is still great. Always good care and new equipment. The appointment started on time and ended early. I paid, they submitted the bill to Blue Cross. I have the money back today. No billing surprises.

Very slow pace of work and suttle hints dropped by the Hygenist about being underpaid…read more Furthermore, a business is of no use if you have nowhere to park. The parking lot is full constantly. The neighborhood had become over populated in the last 10 years. Street parking is at a minimum and the surrounding neighborhood is locked down permit only. You will drive yourself mad trying to find a spot and go home. Simply not worth the time for your average dental care.

Today was my first time here and WOW! It's so beautiful inside and the staff were incredibly kind…read moreand accommodating. They even offered me a cold beverage and gave me a short shoulder massage before starting my cleaning. My teeth feel great and Dr. Clease was so nice! He explained everything in detail and had a super gentle touch. The best part was that I was able to get my Botox done while there also. I'll be back for sure!

Staff is great but the dentist - Mehdian is horrible - poor attitude, rude and clearly doesnt careread more

It's been over 10 years and I'm still going to Aarm dental in Yaletown. Dr Lee is just the best…read more She's so warm, friendly and puts you at ease. I always feel well taken care of. One memorable experience: After I experienced some jaw pain, I came to see her to check things out. My teeth were all fine, so nothing she could do, but she suggested I go to a RMT who specializes in intra-oral massage. I had NEVER heard of this before, but I went to the specific RMT she mentioned and it was life changing. Seriously. After just one session, my jaw pain was gone. I was so relieved and grateful! If Dr Lee hasn't suggested that, I'm not sure what I would have done.

I was disappointed with their billing ethics First they…read moreforcefully gave me gloves to wear and change my ask so they can charge me $20 for it. Why patient need gloves and why not keep my own mask? My teeth cleaning done in 45 minutes with X-rays and exam but guess what was the billing -- exam, 4 X-rays (bite one), 3.5 units for scaling and floride coat .. when I argued that it's over and illegal billing, apparently Dr Lee made the staff bill template and it's set. Everyone must bill 3.5 unit of scaling along with other procedures as a must.. is it legal? Or over billing? Shouldn't be it as work and time needed? It's about making more money

The dentist is very experienced. With his great diagnostic and therapeutic skills, you feel you are…read morein a good hand.

I had a great experience at this clinic. staffs are friendly, the hygienist was very gentle and…read morekind and the dentist was very helpful, he answered all my question