was experiencing excruciating pain after a filling and found this clinic online. The receptionist…read moreat the time was helpful and accommodating, fitting me in promptly. The clinic itself is very nice, with pleasant staff, and Dr. Shirbani was helpful and gracious, providing a referral to a specialist if needed. However, my experience was marred by a subsequent interaction with a receptionist on Saturday, July 12th, at 9:05 am, who was difficult, unfriendly, unempathetic, and rude. I had concerns regarding my wisdom tooth and was seeking a brief consultation with the doctor, but the receptionist was unaccommodating, suggesting I book an appointment instead. Upon calling back to ask a question, I was informed that the doctor recommended I visit a specialist, which was not relevant to my concern about my wisdom tooth. I was extremely disappointed by the receptionist's behavior, which was a stark contrast to the helpful and compassionate service I received the previous day. As a paying patient, I expect a certain level of professionalism and respect. Unfortunately, my experience was subpar, and I would not recommend this dental clinic to anyone in Canada. I have traveled extensively and lived in various places, and this was the most disappointing experience I've had. I called back to address the unprofessional behavior, but my call was not returned. I hope the clinic will take steps to address the discriminatory behavior and provide better service to their patients

They charged out of pocket for a filling and refused to charge through insurance. They stated they…read morecan only charge insurnace once per tooth for fillings. Their out of pocket filling prices are quite high ($240). They also mixed up retainer/night gaurd and had to come in more than once for it. Overall negative experience and will be switching dentists.

I have been going to this clinic for over five years, and it has been excellent…read more From my very first appointment, the first thing I noticed was the amount of parents bringing their kids to this place, and it wasn't long before I brought my own. The dentist, Dr. Chan, is caring and professional. I never once got scared or pushed into unnecessary treatments. The staff are kind and caring. My wife and I always felt comfortable coming here for our family needs. I highly recommend this clinic for anyone who is looking for a good dentist.

Dr. Chan, at Central Park Dental Clinic has been my dentist for several years and I am completely…read morehappy, perhaps ecstatic that I found him. It's somewhat embarrassing, but ever since I had a couple of very bad experiences with dentists and dental work, I've been afraid of going to the dentist. So, I was so happy the first time I went to see Dr. Chan because of a cavity but he was so gentle with the freezing injection, that I didn't even feel it. That was a first for me. Since then, he always has the best way of relating to his patients with respect, kindness, understanding and positivity. He knows I have a difficult time with dental work and through every procedure, he lets me know what he is going to do. Sort of like a play-by-play through the whole procedure. So, when all is said and done with any procedure I've had with him, I come away feeling very grateful and appreciative of Dr. Chan's lovely approach to dentistry and his patients because he has always put me at ease and more relaxed than I've ever been when having dental work done.

Very demeaning and unpleasant experience at this clinic. The…read morereceptionist (NOT THE ONE IN THE PICTURES - middle aged, Caucasian, brown blonde hair) is disrespectful and demeaning to clients. When I had booked my and my husbands first appointments I asked if they would provide an ESTIMATE of the out of pocket cost (after insurance coverage) and she said yes. On the day of the appointment she ridiculed me in front of her colleague (the younger receptionist you see in the photo's) and another client waiting in the waiting room. Saying "I can't tell you what you will pay, don't you know anything about your own insurance?" I explained she told me over the phone that they could provide an estimate - she knew it was her. The hygienist - Angie/Anita (or something close to that) was absolutely wonderful. She calmed my nerves and listened to my concerns and was very gentle during the cleaning. I found Dr. Norman Wong to be the opposite. He didn't listen to my concerns and was only interested in covering up his poor chair-side manner with stupid jokes. I asked him what we could do about the discoloration on the front right tooth (I had a filling in that tooth many years ago and it was becoming dark). He said all he could do was polish the tooth but that was all. I thought that was a bit strange, but since he said that was my only option I agreed to do it.I also had a chip on the front left tooth and was told the only thing we could do was to fill the bottom in and I agreed to that, made an appointment to get both done. He didn't go into much detail about either option. All he did was literally buff the surface of the tooth that was turning brown - the tooth was now shiny, but still discolored. I was pretty mad at myself for allowing this guy to talk me into such a stupid "solution" and paying for that! The filling chipped/ broke off within 10 days. 6 months or so later I had the next cleaning, I had the same hygienist. She asked me about the issues we'd discussed the first time and I told her that I was not happy about the options and service provided by Dr. Wong. She told me that he could re-do the filling so the dark filling would be removed and re-filled, resulting in a white (tooth like) appearance again. I wasn't happy that Dr. Wong did not give me this option the first time. When Dr. Wong came in to follow up as they always do, I asked what we could do about the discoloration and mentioned that the previous time he stated that polishing was the only thing to do. He seemed very annoyed at my asking and being unhappy with the polishing. He said well the only thing that can be done is to re-do the filling - with a very short, irritated attitude. To which I stated well then let's do it - in kind. For the rest of the consultation he spoke to the hygienist, didn't ask if I have any questions (which I did have) and just walked out without even greeting me... Angie/Anita walked me out and handed a sticky note to the male female receptionist, who was busy and didn't notice. I went to the male receptionist who printed our invoices and settled the bill. I told him I have to make an appointment and the other receptionist had the sticky note, but I would need to check my schedule and get back to them. He was professional and kind. I told my husband what happened and he insisted we go back and see if the Dr. could discuss other options (even if we had to wait for a while) like braces, to straighten my teeth because we think problem is that the discolored tooth was skew and positioned in such a way that made discoloration inevitable even if we re-filled the tooth. When we got there I asked the receptionist if she could refer us to an orthodontist, she was alone in front now. She said Dr. Wong is an orthodontist and he would be happy to discuss all my options at my next visit. She implied that I was rude to have left without booking the appointment as discussed with the Dr. I told her I had spoken to her colleague and that I needed to get back to them. We asked to see the Dr. as it would impact the appointment, we'd gladly wait. She said I should've asked all my questions during my appointment, I would need to book another appointment. I told her the Dr. walked out without giving me the opportunity to ask further questions. She said that I had clearly agreed upon a treatment so if I wanted to speak to him I could make an appointment for another day. My husband said we just wanted to make sure what all the options were and explained why we thought there could be more options. I showed her the tooth in question and she started arguing that I had discussed the wrong tooth with the Dr. as the sticky note was for a different tooth and raised her voice at me. I calmly told her there can't be a re-filling on a tooth that doesn't have a filling. Alas, we were were turned away and left without seeing the Dr. I've cancelled my next cleaning - still hurt and disappointed.

Dr. Balogh sees me, my wife and my mother. I had a full cosmetic case, crowns and veneers, and have…read morebeen totally pleased with them in the 5 years since. My mother had two implants placed and was thrilled with the service and care she received.

I recently switched to Alpha Dental because I was not happy with my current dentist and my husband…read morehas been coming here for years. I have nothing but good things to say! From the moment you check in, the staff are extremely friendly, kind and personable while being professional. The hygienist I saw was Natasha and not only was she super sweet and kind, she was full of helpful suggestions such as how to floss properly (she demonstrated it while I held a mirror so I could see). The dentist I saw is Dr. Shivji (junior). You can tell that he is confident in what he does and has great knowledge. Not only is her super personable but he is honest- he will not recommend getting things done that you don't really need just to make more money for the business (as I have experienced at other dental offices in the past). I get anxious about feeling anything when getting fillings and he was very gentle and reassuring, always checking to make sure I was doing ok. I trust him to give me good dental advice. Again, I cannot say enough good things about everyone working at Alpha Dental and my only regret is not being a patient here sooner.

Great service, worked with me to help me on teeth. Very kind great staff great conversation would…read moredefinitely recommend and would come here again

I was lucky enough to find this dental office a few years ago. It is a beautiful very modern office…read moreand you feel very comfortable and treated with kindness and dignity. Dr. Poulad is amazing. I wasn't born with great teeth and have had a lot of issues over the years. He is always very attentive and explains everything he is doing. Victoria, Jaymie and all the staff are very kind. When Dr. Poulad was away from the office I have seen both Dr. Beckie and Dr. Pidzarko and they are very nice as well. I have referred others to this dental office and they are equally as happy to have found a great dental office. Thanks to you all. Happy 2024 Christina Smith

I have been trying to find a dental office that my toddler would feel confident in. I have tried a…read morecouple different ones including a paediatric dental office and none have been close to how amazing ocean dental was!! So impressed. The dentist, Dr Poulad, and dental assistant, Alanna, made my son feel comfortable and at ease (truly a hard task.. ask any toddler mom) and even made him LAUGH - thank you soo much. I'll be switching to this dental office as well after my experience here.

Thank you for responding to my review Dr Noroozi... However,…read moreI would like clarify... 1) At no time did I ever tell you that I was dissatisfied with the former periodontist. I merely came to you for a second consultation because that is what I do with All doctors or procedures. There had never been any mentioned problems with my bottom teeth let alone my top teeth by any periodontist , so I became immediately alarmed and Hastily agreed to proceed with your suggested pinhole surgery. On that initial appt. when you suggested pinhole surgery on my bottom teeth, there was Never any mention of my top teeth being problematic as well. This was only mentioned many months later. Research that I been able to find, show that pinhole Surgery appears to be primarily performed solely by yourself, and I only wish that I had read the comments beforehand on the success rates before I agreed. One extracted tooth, turned into two implants and pinhole surgery on the bottom teeth with a suggestion of pinhole surgery on all of my top teeth. I truthfully feel that if I had continued coming to you, you would have continued to over exaggerate the problems with my teeth causing me even thousands More. I am a senior, get my teeth cleaned 4X per year and Dr. Ben has assured me that I have a beautiful smile and that my teeth will last me my lifetime.

My initial consultation with Dr. Noroozi went well but when I called back 2 days later with follow…read moreup questions, I was dismissed and told to search for another specialist without any explanation. After paying $228 for my consultation, I feel this is completely unacceptable and unprofessional. what a waste of my time and money, be careful.

I have been coming here for several years. They always have great customer service. Staff are…read morefriendly and accommodating. They are willing to answer any and all questions.

this clinic seems more focused on making money than giving the best advice for clients and is very…read moredisorganized. I an a healthcare professional and I would not recommend this clinic.

There is not too many people who like going to the dentist, (myself included), so I imagine that it…read moreis difficult for a dentist to get a good review. That said, I would like to commend Dr Hua. He has been my dentist for the last few years, and while I expect that I will never again find a dentist as cheap as my previous one, I haven't felt that Dr Hua or Brentwood Dental has over-charged me in any of my visits. I don't carry any dental insurance, so I must admit that I do tend to only visit the dentist only when I can no longer avoid it. Most recently, I visited Dr Hua for the extraction of two wisdom teeth. The initial consultation included a 3d x-ray and a very clear explanation of what was needing to happen, and the range of what it would cost. One of them had disintegrated and I knew that I could not prolong dealing with them any longer. The procedure took under an hour and I wasn't even aware that Dr Hua was wrapping up, he was that smooth. It was as painless as can be expected for local anesthetic, I have no doubts about the quality of work and, happily, came in at the low end of the cost estimation. All in all, I would not hesitate to recommend Brentwood Dental, assuming that all the dentists there are of equal quality to Dr Hua.

Fantastic experience fixing a chipped tooth - the team was able to book me in next day, putting in…read morea filling within 30-minutes.

Newer since the renos and spacious, I like that! Feels quite cozy…read more Dr. Hui is nice and knowledgeable, will see him when I dont feel the drive to my go-to in the boonies. Located next to the gorgeous Freshii.

Dr. Thomas Hui was the best dentist I've ever encountered who put me at ease while working on my…read moreloose tooth. I didn't even feel the extraction while he was doing it. The fact that the staff namely, Celina, Mendy, and Louise were all very friendly and easily put anybody at ease as soon as you entered the clinic is a bonus. I will recommend this clinic to anybody who has a phobia when it comes to needles and the like. Visit this clinic and find out for yourself why it's the best dental center you'll ever visit.