I had a mixed experience. I purchased a fairly expensive couch on layaway. I really appreciated…read morehaving that payment option. Through this experience though, I learned that it would have been a good idea for me to ask them not to cover the couch with fabric until closer to the final payment. I realized that the original colour chosen would not work as well as I originally thought. I asked if I could change it and pay for the added cost. They were a firm no. So now I have a couch that I paid a lot of money for and it is alright in the space but not great. The quality is very good and I am happy with that. I wasn't happy that the sales staff did not inform me of added costs at the time of purchase such as delivery and unpacking the item. So, that wasn't appreciated. However, the delivery guys were AMAZING! "David the Great" and "Guy the Beautiful" who does charming poses were so helpful, funny, friendly and went the extra mile. They provided great customer service and redeemed my experience with this retailer. After all this, I'm not sure that I will buy from Brier's again. I feel somewhat disappointed with the couch and wish I had waited on choosing the fabric, though I'm not sure if that would've been an option.

I bought a beautiful stylish bed for my Son's room three years ago, Dave delivered it and was so…read morefriendly and helpful. I decided to look nowhere else and go back to buy a bed for my daughter... same story, Dave came quickly and was exactly on time. He was efficient and helpful. We love the quality of both beds. Well worth it. I highly recommend you make Briers your first stop. Cherie is also very helpful to source what you need.

Great lumbar and hardware shop. Tried 5 places for a galvanized gate handle with no luck. Should…read morehave started here. They had a half dozen to choose from. Great service and happy o provide info over the phone as they do not have stock listed on website.

I went by to ask for a quote for some lumber I required and I was shocked by the customer service…read moreor COMPLETE lack of. First Because I like dives and work area cafes I stopped by the cafe upstairs and it was good. Then I walk in as a nice young lady in the front desk says hello, I walk up to the counter and that's where it went all wrong. The first guy was giving me major attitude because I'm not sure about the project I'm carrying out and I asked a lot of questions. Then the phone rang and as he stuck his finger right in my face he asked the guy beside him to "take care of me". That guy was even worse. Bottom line if you're just a home owner carrying out a project or just not sure what you're doing DON'T WASTE YOUR TIME HERE!

Came in a few weekends ago to buy a vanity for my bathroom. Super knowledgeable staff! The young…read moreman who helped us was extremely friendly and helped us find the most affordable option that suited our needs. Will be recommending this store to friends.

Run away from this store. Pretty sure you can't find a less useful staff. "Sorry our mistake cost…read moreyou $60 and a trip, nothing we can do". Shop elsewhere.

They had 3 of the 4 items we were looking for, the owner was very helpful, and they packed a lot in…read morea small space.

Love this place, not sure why so many reviews are complaining about the employees as I've never had…read morea bad experience over several visits the past 4 years of living in the area. They even give my dog a treat when we walk by! It's a small shop, and cramped inside, but that is central to its charm in my opinion, they're not trying to be anything they're not, and I've always received great information in response to the myriad questions I usually have when the time calls for a trip to the hardware store. Solid folks, handy hardware shop.

We've been here a couple of times for relatively small purchases and the Customer Service is Great!…read moreThis last time they really went above and beyond for us. We needed some small trim pieces to repair a couple of areas in our home. I wish I knew the name of the man that helped us. He listened to our needs, helped us find the right boards and cut them perfectly. When you get this kind of excellent service, you definitely want to tell others and come back often.

What a mess! The outside warehouse is disorganized and has piles of garbage EVERYWHERE…read more We were the first in line, no other customers but no staff to be seen at the entry point, where you're expected to wait in your vehicle. I finally had to go inside and have them reach the staff on walkie talkie. We went to the Home Depot nearby, and while we were parking our truck, a customer asked where we bought the 1" sheets of plywood. When we responded Dick', they said "we won't shop there". When was the district manager's last visit? This place is in trouble.

Great Montreal made furniture! Love the designers at Montauk in Vancouver. All their sofas are made…read morecustom to your space so you can go bigger or smaller as needed.

I kept walking by this store, admiring the beautiful space. Now that I'm actually in need of a…read moresofa, I actually went in. And their space is just as amazing from inside, they apparently spent a mint gutting it before they moved in (it's on Abbot at the end of Blood Alley). What amazingly comfortable sofas. They all seemed so easy to "Sink into", must be all that down fill. Most were a little on the large size for me, though they will do customization. The armless sofa, I think it was the Leon, made a bit more sense in a condo. They're very eco focused, even recycling their customers' used sofas and the sofas are designed and made in Canada. Unfortunately there is a price for such comfort and quality, and it's too rich for my blood. I'll have to start saving up.

You've probably been referred to this place through your contractor, so use their account's…read morediscount as much as possible, cuz these tiles are not CHEAP!!! Their excellent quality but NOT cheap!! Full offering of tiles for your place. I've used them for two major renovations now. The quality of their tile is great! Also, check out their little clearance nook to see if there is anything you might like too! Paul in the showroom is really easy to talk to and his service is excellent! I totally recommend him! They open late and close early on Saturdays! So take note of the hours!!

The staff here act like they don't care. And some don't. The tiles are so so but if you're looking…read morefor service and professional try another place - the Tile Warehouse on Canada Way is much more friendly and engaging. Parking is out front.

The staff are so helpful, Trevor went the extra mile to help me find the right product and brought…read moreit into the store from another location that I couldn't go myself. The staff are super friendly and knowledgeable. Highly recommend them.

This is now my Hardware store of choice. Not only can you…read morespeak to someone immediately but many things are lower in price than Home Depot. They have MY business!