Update: the finished design looks amazing and it's done to…read morelast. Was ready in 2 days and they were so great to call and let me know. Very good experience!

brought in a jacket to alter. thought the shoulders needed to be brought in a bit.. the tailor…read morelooked and made suggestions. picked up a jacket which fit me perfectly! thank you for the excellent work,

Local shoe joint for me, very convenient. I'm a Jordan guy and they get most releases. The owner is…read morepretty cool as well. Check em out.

About a week after my negative experience I received a friendly and apologetic email from the owner…read moreof this establishment about my bad experience there. In the email he assured me that he'd make sure to fix the issues I had expressed in my previous review. He also listed for me all of the prices of the hats there, most of which were under the price or just the same as hats at lids. The hats that were pricier were hats with custom brims. I was glad for the clarification and reassurance. I went in a day later and to my surprised the issues I'd mentioned in my previous review were gone, no more crappy display shoes and odor thank you! And the first thing that I saw when I walked in was the owner Robert hard at work and fixing up the displays on the floor himself. This let me know how dedicated he is to his business and how sincere and serious he is about custom satisfaction. After speaking with him in person he convinced me to come by the store again. I came back and bought a very nice hat. Thank goodness for good owners like Robert. I'm definitely a fan and will be back.

This store is attached to the Harlem Irving Plaza, aka the HIP. It's one of the new Nordstrom Racks…read morein the area, and it's a nice store. It's larger than I would have expected from the outside. The women's larger shoe section is a little sad and disappointing, though. Their merchandise fluctuates, obviously, but I think they have a smaller handbag section and not as many watches/stuff in the case as other stores. However, it can be significantly more pleasant to shop--even on the Clear The Rack weekend, the store was relatively (to a few other stores--I went to a few) quiet, and there wasn't much of a line. Parking bites. This little corner of the HIP shares the lot with a Panera, Comcast, Red Robin, and 24 Hour Fitness. Luckily, if you don't find parking above ground there's an underground lot to use, and since it's a mall there's parking at the other end as well as rooftop parking.

Great service. Beautiful choices and worker Dayse was very helpful and kind. Will come again.read more

The staff were very helpful and patient with me for I did not know what I wanted at first…read more Ultimately I got a great sports coat and slacks on time as promised for a wedding. Great job!! - Orpheus

I had a very disappointing experience at this Men's Wearhouse location that left me in a difficult…read moreposition just days before an important family event. Nine days before my father's 75th birthday celebration on March 7, 2026, I came into the store specifically to purchase a suit for the event. From the very beginning, I made it very clear to the staff that I only had nine days and repeatedly asked if it would be possible to have the suit tailored, pressed, and ready in time. Two different staff members helped me select the suit, and during the process they asked several times when I needed it. Each time I clearly explained the date and the importance of the event. When the tailor came out to measure me for alterations, he also asked when the suit was needed. In total, the deadline was discussed six or seven times, and each time I was assured that the suit could be completed two days before the event. Based on those repeated assurances, I paid in full for the suit, alterations, and a tailored shirt. When I returned expecting to pick up the suit, I was shocked to learn that it would not be ready until a week after my event. When I asked how this could happen after the deadline had been discussed so many times, the only option offered was a refund. While I appreciate that the refund was issued, it does not solve the situation that was created. I was left without a suit and with almost no time to find another option before a very important family milestone. The most frustrating part is that I specifically asked multiple times if the timeline was realistic. If the staff had simply told me that the alterations could not be completed in time, I would have gone somewhere else immediately or even rented a suit. Instead, I relied on the assurances I was given. I am sharing this experience because this type of miscommunication should not happen when customers are planning for important life events. If someone from store management, district manager or Men's Wearhouse corporate customer care would like to reach out to discuss this situation, I would welcome the opportunity to speak with them directly.

Stopped in today to get fitted for a suit for a class graduation…read more Was greeted quickly. Taken care of perfectly and job finished and out the door within 30 minutes. The crew here do excellent work and I can't say nothing but good things about the crew Thanks guys, see you on the 9th Bob

Men's Warhouse in NORRIDGE ILLINOIS -$300 Tux RENTAL. The "manager" Terry reminds me as I'm picking…read moreup - "if there's anything wrong with it we can't do anything about it" ...which concerned me. So now I'm wondering what's wrong with the suit? So I ask her - so what are you saying - if there's something wrong that's it? She says "you ordered it last minute - didn't you?" Apparently the tailor was off - However the circumstances do not absolve you from delivering good customer service or at least making an effort. She refused to let me try the tux on in the store. So when I get home, I find the shirt is miles too big. I was fitted for this tux.. I think they already knew something was wrong with the shirt that's why she issued the warning - and now I'm out $300? I see a lot of fake 5 stars. Take it from me that place is garbage. Avoid. ~J.D. Update, when I called her from home to let her know the shirt was too big - she told me to roll the sleeves up and pin them.....

Great location, a new store is always a bonus especially in the Brickyard Mall. Clean store,…read morefriendly staff. A lot of selection from jackets, shirts, hats, shoes and more. You have a lot to choose from. If you don't find it in store, check the website. Vintage starter jackets are awesome. I will return very soon.

I had a pretty busy weekend and was in search of a hat to wear with a particular outfit so i…read moredecided to check out the brand new Mr. Alan's on 47th and Cottage Grove in Chicago. I walked into the store and one of the young ladies greeted me and i asked her where the hats were. She then walks me over to the hats. I had just left from Ross Dress for Less so i had a bad in my hand. One of the items i purchased at Ross was gummie bears. I was eating a gummy bear when this security guard (very huge guy) walks up to me VERY AGGRESSIVELY and tells me that i am not supposed to be eating and my bag should be left at the register. While those are not unreasonable requests, the delivery was totally unappreciated. I feel like the young lady working there could have told me that when she greeted me and i would have given her my bag and retrieved it when i was done shopping. I was treated as if i was in a night club breaking a rule and the bouncer was throwing me out. Nonetheless, i decided to just leave because their "bouncer" was literally touching me with his chest. Way too close for my comfort. Needless to say, because of how i was treated i did not purchase the hat and WILL NEVER step foot into another Mr. Alan's, ever again. Oh and the store was completely empty! That should have been a sign to me but I'm one of those people who gives everyone a chance and i like to experience for myself. Well, if you're reading this and still decide to visit this store, you better not eat a gummy bear or the bouncer will BOUNCE you right out of there.

I came in about a week ago and was helped by the wonderful Suzanne. I was truly open to any shoe in…read morethe store but she quickly helped me narrow things down after my fitting. The whole process was really in depth but fun and I enjoyed chatting with her too! I settled on some very cute pink Hoka Cliftons which are a massive upgrade from what I came in wearing. There wasn't any pressure to get something right then but since my chosen color was in stock in my size, I walked out wearing my purchase! Yes, these shoes are expensive but so far they are worth every penny. I will be back for sure when I need my next pair of sneakers.

I've been struggle trying to find the right shoes and soles BIG SHOUT OUT to Denis he was so…read morehelpful ,attentive and very knowledgeable I will 100% be coming by more often thank you ! Also what other store can you try on running shoes and try a treadmill and get your feet measured? 100% worth it!

I have had 2 ladies pants custom tailored here. I am a…read moredifficult fit. They worked with me to get it right. Wait times to get the order back have improved significantly since my first time. Cassi is just awesome - very good at her work, always a delight to meet and work with Great customer service, good fabrics choices make Arthur Lucca a great option for custom tailoring. I certainly recommend them if you are looking for custom tailoring. Ritu

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.

It is more than 20 minutes past opening. Store has a crowd of customers waiting at their doors…read morelooking at cashiers and store associates walk back and forth

A GOOD DEAL MORE…read more Though it might be messy (and slow), this Marshall's has some nifty stuff at a great value. I came here looking for an appropriate Mother's Day gift this past weekend and luckily was able to find a few solid items in their homegoods section. A ceramic butter tray, personalized wine stopper, and a series of small dishes meant I wouldn't have to make multiple stops (success!) The clothing aisles were in a moderate state of disarray, while the shelves of assorted kitchen knickknacks weren't much better. However, where this store falters in cleanliness, they make up for in selection. Nichole C found an awesome purse at a bargain price (she actually found *3*, but only bought one, thank christ). Checkout was tedious; there were only two registers open on a Saturday evening and the employees weren't exactly moving at lightspeed. This added up to a long wait in line, with some customers impatiently tapping their feet, others a mixture of annoyed sighs and assorted eye-rolling. There's a few shady businesses in the Winston Plaza shopping area but this Marshall's isn't the worst of the bunch......that dubious honor goes to the ghetto-tastic Dollar Tree and their "steak-shaped meat conglomerates". Stop in and take a look, you might find a gem or two on the shelves. Just don't make a habit out of coming here.