FALSE ADVERTISING and POOR SERVICE continue to be an issue at the JCPenney in Davenport, FL…read more As a personal shopper working with multiple clients at a time, it's extremely frustrating to spend time selecting styles, colors, and sizes, only to find at checkout that the posted pricing is incorrect. This has happened repeatedly, which is why I've reduced how often I shop here. Just yesterday, I saw a sign advertising $9.99 and "buy one, get one." Because of past issues, I took a photo of the sign before going to the register. As expected, the shirts did not ring up as advertised. When I showed the photo, I was told the sign did not mean buy one, get one free, but rather buy one and get something from another department. However, when I asked what item was included from another department, I was told there was nothing. and that the "white sign" did not say buy one get one (see photo included). What's most concerning is that instead of taking responsibility for incorrect signage, the explanation shifted to blaming customers -- suggesting that shoppers sometimes change the signs, which I found hard to believe given the way the sign was positioned and displayed. It would require insider knowledge to flip it the way it was shown to me. That response feels dismissive and avoids accountability for what appears to be ongoing internal issues. Consistently incorrect signage, combined with defensive or dismissive responses when customers raise legitimate concerns, feels disrespectful of shoppers' time and patronage to the store. Sadly, I'm not the only one that encounters these problems as you can see from other reviewers. Clear pricing and professional customer service should be standard expectations.

FAMILY SHOPPING ADVENTURE!!!…read more We always find everything we need at JCP!!! They have a version of everything you need. Great prices and sales. We love shopping here!!! AS ALWAYS TRY IT FOR YOURSELF!!!

I was so much disappointed in this store. The selection of men's wear is below par for this type…read morestore. it does have some good points and that the staff very efficient and friendly

This store is always very clean and very well organized. Staff is always friendly. They have…read moresomething for everyone's budget.

I used to be a big fan of HomeGoods. But as of late, they have really jacked up their prices. So I…read moredon't shop there as much as I used to anymore. Unless it's something very particular that I need, I try to stay away from this store now.

This store is far from a pleasure to shop at. Half is a mess and then there's hardly any beauty…read moresection good brands. But the worst part is check out, the line was so long and took 20minutes!!!!!

Customer service is HORRIBLE! I was trying to shop for a dress and one of the workers was annoyed…read morewith ME because she was trying to put dresses away. She literally told me, with attitude, that "she was working". Had an issue at the checkout line too but not 100% sure it was not a me problem. They wouldn't look up my account number because I didn't have my Ross credit card. To me, it's poor customer service but I will take ownership on the fact that I should have had my card on me. Perfectly fine. I saved myself from spending $280.00. (1 $30 dress, 7 pairs of work shoes that lady gets to now put away).

This Ross is large and has so many things the store appeared stuffed. Even a lot of people were…read moreshopping there was no wait at all at check out

Ok so it's family dollar which is as expected, little messy little over filler racks and over…read morepriced junk lol

I visited Family Dollar to return chairs totaling $34 with the receipt. The chairs were in original…read morepackaging with tags, but the store claimed they were used. I explained they were unused extra chairs that I purchased. I was told to call corporate, because they were not going to take the chairs and when I did, a representative came out from the back claiming to be from corporate and asked who was I on the phone with and I said corporate as I was told to by the employees to call. He told the employees to accept the return because I had the original receipt. There was no signage indicating a different policy. I was within the 30-day return window per store policy. The staff were rude and unprofessional, refusing the return. Proper training and customer service skills training course should be implemented at this location. That is in line with the store's stated return policy. If the policy is what they verbally stated they can't due returns it should be displayed so that it will not cause any confusion on policy regarding certain items and/or the receipt should state that.. the only policy that was displayed were on electronic. I'm still not pleased with the treatment that I received for $34 value item.

I love this area to shop in! This place has a Target, a Bath and Bodywork's, a PetSmart, a Dick's…read moresporting goods, a Ross, a Michaels, a GNC etc.

I love this area! It has a little bit of everything in it. It has a Burlington, an Ulta, a Hobby…read moreLobby, a Marshall's, a Bealls etc.