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    Posner Commons

    5.0 (1 review)

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    4 months ago

    Helpful 5
    Thanks 1
    Love this 4
    Oh no 0

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    JCPenney - This is the top of the new dresser I ordered from JC Penny. Explain to me how the box it came in wasn't damaged at all.

    JCPenney

    3.2(25 reviews)
    0.6 mi
    $$

    well I have been a JCPenney shopper for years customer service is great never had a problem I…read morealways fine what I am looking for

    FALSE ADVERTISING and POOR SERVICE continue to be an issue at the JCPenney in Davenport, FL…read more As a personal shopper working with multiple clients at a time, it's extremely frustrating to spend time selecting styles, colors, and sizes, only to find at checkout that the posted pricing is incorrect. This has happened repeatedly, which is why I've reduced how often I shop here. Just yesterday, I saw a sign advertising $9.99 and "buy one, get one." Because of past issues, I took a photo of the sign before going to the register. As expected, the shirts did not ring up as advertised. When I showed the photo, I was told the sign did not mean buy one, get one free, but rather buy one and get something from another department. However, when I asked what item was included from another department, I was told there was nothing. and that the "white sign" did not say buy one get one (see photo included). What's most concerning is that instead of taking responsibility for incorrect signage, the explanation shifted to blaming customers -- suggesting that shoppers sometimes change the signs, which I found hard to believe given the way the sign was positioned and displayed. It would require insider knowledge to flip it the way it was shown to me. That response feels dismissive and avoids accountability for what appears to be ongoing internal issues. Consistently incorrect signage, combined with defensive or dismissive responses when customers raise legitimate concerns, feels disrespectful of shoppers' time and patronage to the store. Sadly, I'm not the only one that encounters these problems as you can see from other reviewers. Clear pricing and professional customer service should be standard expectations.

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    JCPenney - False advertising. When I went to the register, these were not buy one get one free and they refuse to honor the sign.

    False advertising. When I went to the register, these were not buy one get one free and they refuse to honor the sign.

    JCPenney - This is why I don't like coming here. 20 min to check out.

    This is why I don't like coming here. 20 min to check out.

    JCPenney

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    Posner Commons - shoppingcenters - Updated May 2026

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