My close friend spent 21 days in this facility recovering from a 10 day stay at Mill-Peninsula…read morehospital. I observed and my friend, who was a patient there, agree that he received excellent care in the custody of this facility. All the staff from the nurses, to the physical therapists, to the effervescent activities director (Snow), were extremely attentive, caring and very conscientious with regard to taking care of the patients. Although the structure itself is older, it is extremely clean and well cared for, I would highly recommend this facility to anyone needing skilled nursing services.

Please do not listen to all the negative reviews, mom has been to many post acute rehabilitation,…read morequite familiar with these places. Many of the nurses made profound difference in mom care, gosh I can name them all if I can remember all their names. Chello the director is compassionate and genuinely empathic, truly one of a kind. Grant/Jennifer/Jayme became an essential source of emotional support for me during an extremely difficult time. Their upbeat personality, calm presence, and attentiveness. The team's dedication went far beyond expectations. From the very first moment we met the staff, have demonstrated professionalism, kindness, and an unwavering commitment. I can not thank all of them enough for their care. I know this is not enough.

I'm very thankful that Kaiser directed me to 21st Century after I got out of the nursing home…read more Everyone (Kat, RJ, Zeke, Thu, Jenna) took time to work with me during the recovery phase. From the wheelchair to walking back to normal after 2 months. Each one of them really and truly cared. Major kudos to Jenna on the baths. Really use the time not only to help me with the baths. Also helping me to wear my clothes and my pajama. I made a new friend that I can keep in contact through text. They are the best. Yes, I truly recommend them. Thanks so much, 21st Century!

I couldn't be more pleased with the care that I've got from this organization and its staff. The…read morevisiting in-home care nurse arrives on time and is very professional and caring for my needs. Let's not forget the visiting social worker who also tended to my social work needs. She had the knowledge of resources that I would need and can use. Henceforth, proper in-home health care.

My father was at Mills Estate for 3 years. It was fabulous. The caregivers were wonderful with him…read more He was very happy there. If there were any concerns we were able to come to a decision collectively on how to work them out for him. When the care he needed increased, Amy worked with me to move him to their sister location that supported his memory care needs. I cannot say enough about the staff. I miss my visits there.

I bring my sweet therapy dog, Lily, for weekly visits at Mills Estate Villa…read more She is greeted by her kind friends with cheerful welcome .

My 100 year old grandmother received excellent care during her two stays at the Belmont Healthcare…read moreCenter. We are big fans of the Belmont Healthcare Center and we feel blessed to have had their help in caring for our loved one. All departments coordinated to provide a great amount of support for my Grandmother. We are truly thankful to the nurses for staying on top of things with medications, frequent and thorough diaper changing, consistent feeding times for meals, maintaining my Grandmother's warmth and hydration levels, celebrating her birthday with balloons and a special sign, and giving her a wonderful quality of life during her stay. The wound care specialist did very well to help her with the stitches and healing process for a wound my Grandmother sustained before arriving at the facility. The activities department provided an environment where my Grandmother could follow the news, be in a social environment, and participate in all types of enriching games, exercises, and entertainment opportunities. The office staff took great care of us a family, giving us tremendous support and guidance during our challenging times, expertly filing all necessary paperwork for insurance purposes, which was a huge relief for us. The physical therapy department worked hard to help my grandmother regain her function as much as was physically possible, taking her for walks and keeping her moving with targeted exercises, and they kept us updated on her progress with detailed feedback. The cleaning staff were very friendly and they did a fantastic job keeping the rooms and common areas looking sparkly clean. The medical staff were very knowledgeable and helped us understand my Grandmother's condition while making sure she received the proper treatment. The kitchen staff worked hard to provide quality meals that met the special dietary needs of my Grandmother. The front desk staff workers were always welcoming and helpful when we arrived to visit. When I reflect on how all these workers I mentioned above worked together to make Belmont Healthcare Center work, my heart is filled with gratitude and my mind is at ease knowing that my Grandmother was very well taken care in a clean, caring, uplifting place.

I have worked in Healthcare for 32 years and I have never witnessed such poor care for patients in…read moregeneral, much less the elderly in my life. My mother spent 10 days at that facility after surgery at Mills Peninsula hospital. I will only mention (for brevity's sake) the slop they serve - I'm quite sure inmates at San Quentin eat much better. My mother's dentures were disposed of without her knowledge or consent and when I inquired about what could be done about it I was told an investigation would be launched. I was told this the same way that one might explain to a child that if you don't go to sleep Xmas evening, Santa won't leave you any gifts.... Numerous other instances I could list but the bottom line is ....Unless you really don't care about the person DO NOT UTILIZE THIS FACILITY.

The patients seem nice and the place is clean. Theres some nice nurses here. A couple not so…read morefriendly but its way better then where my uncle is. The patients actually seem to make the place fun.

Physical Therapists do not know how to interact with patients with early dementia - don't send your…read moreloved ones here!

Hina Hakim always has a really nice smile on her face when I walk into the Elderly home The…read moreTrousdale, and that consistency means a lot. She greets visitors and residents by name, takes time to listen, and handles everything with compassion. She's been so wonderful with my grandma-- patient, kind, and truly attentive to her needs. Staff like Hina are the reason this place feels like a community, not just a facility. Highly recommend.

Hina Hakim and her daughter Alishah, are assets of The Trousdale. A mother and daughter team. Both…read moreshowed me courtesy, friendship and lots of assistance. I worked partime for some residents of The Trousdale as caregiver, and companion. Being new in that building the Hina (every weekends); and Alishah (on other days), made me feel at home in that business establishment. Me n my sister, Violet, highly appreciate the presence of this mother n daughter team at The Trousdale. Every Sunday, i see Hina at the reception area. She made my job very easy and enjoyable. You both deserve a Big Promotion! Keep up the excellent job n God bless you both. Your fan. Lyn Adam.

We placed my father on hospice after almost twisting my stepmother's arm. She thought hospice meant…read moresaying our goodbyes -- but instead, we gained so much from it. Within just a few days, his bed, table, and caregivers were in place, and support began immediately. Nurse Jamie, a skilled and compassionate male nurse, connected with my father right away. The caregivers also formed an instant, warm bond with my stepmom, who could no longer care for him on her own. Their kindness brought comfort and stability to our whole family. After 8-9 months of their attentive care, my father began eating again, walking, and truly thriving -- at 96 years old. He improved so much that he no longer qualified for hospice. My sister and I were incredibly impressed by how quickly they acted and how lovingly they cared for him during such a vulnerable time. Thank you to Jamie and the caring staff at ANX -- our family is forever grateful.

I needed wound care for a brown recluse spider bite. I am so happy that my doctor recommended ANX…read more I especially want to recommend Nurse Maria. She is amazing!!!! She is the best nurse that I have ever come in contact with and I know many she is overly competent in wound care she makes you feel at ease and she explains what she is doing in Laymans term so you actually understand I have actually learned a lot from her. She has a big heart and she is so kind you can tell. She really cares about her patients. It's not just a job to her. I want to thank. ANX and especially Maria for taking such good care of me in this hard time of my life.

Only the highest commendation to San Bruno Skilled Nursing. My mother has been suffering with a…read morerare type of cancer uterine leiomysarcoma. Last November 4th 2025 she was brought to the emergency department of Mills Peninsula Medical Center. Initially she was only given 48 hrs by the doctors for they cannot stop the bleeding if they do a surgery it will cause death because of the blood vessels are bleeding, her hemoglobin is too low and they said there is no medicine bleeding they can only do blood transfusions there is no assurance for it to stop. But there are really miracles the internal bleeding stopped by itself. She was transferred to San Bruno Skilled Nursing. She was given very good care. The care that most skilled nursing don't have right now they care for their patients, they care with a heart! I would also like to express my deepest appreciation to Daniela and Veronica of their business administration office they really care about the welfare of their patients above anything else in business it is rare to see this, I I would also like to thank all the CNA, nurses and doctors in this facility who worked tirelessly everyday. Now my mom is in very good care that gives her comfort on her remaining days. The different of San Bruno Skilled Nursing is they care with a heart! I would definitely recommend this place. I am forever grateful and the rest of our family.

In my opinion, this place may have mistreated and thus lead to the passing of my grandmother and…read moreshould be shut down. The nurses are awful and the facility is under funded, at best. She went into this slum of a facility after her stay at Stanford, where they told us she was suffering from back pain and a UTI and was having some mobility issues due to her back pain. When she was transferred, we attempted to check if she was getting proper medication for said UTI and they told us that they didn't see it in her paperwork and refused to treat her for it. We didn't realize the facility was so bad but now the voicemails of my grandma calling us crying and saying she is scared haunts me to this day. My grandma went into septic shock and died of what they deemed "heart failure" inside of this place. Again, she went in for back pain. Not issues with her heart. NEVER let your loved ones be treated here, if you value their lives.

I love HealthFlex. I had them come to my home. I got pt. Ot to get me in shape for breaking my back…read more After rehab. I fell again so they sent my pt Lindsay back to me.she is so encouraging. I have an l have an Ot Nathan he is great too. Then I have 2 of the best nurses CJ and Marilyn I highly recommend this company. Go above and beyond for u. There easy to get a hold of when u need them. They truly care for u I miss them when they leave. I live alone. Thank u HealhFlex

My mother in low had a nurse Natasha as a Home Health nurse from this agency and she was wonderful…read more Attentive kind and professional. I would recommend this nurse to other clients. Thank you