I'm genuinely surprised the overall review isn't in the higher 4 - 5 range! Every member of the staff, from medical to non medical, exhibits not only professionalism, but a high degree of empathy and care. At every point, the staff was quite responsive to concerns brought up from self-reported pain, particularly when they would be quick to adjust her when she expressed discomfort while laying on her back. Special shouts out to Ali, Kat, Angelique, Evelyn, Elaine, Bobby, Gabby...I know there are more, so forgive me as I press on... This social workers were also quite extraordinary and supportive - warm hugs to Catherine and Auggie! If you've never brought a loved one to a care facility before and you have any trepidation with PNRC, please allow our overall exceptional experience to assuage your concerns - your loved one couldn't be in better hands read more

While this review is long overdue, I wanted to take a moment to recognize the wonderful care my mother received at this rehabilitation center following her knee surgery several years ago. The staff was compassionate, attentive, and genuinely invested in her recovery and well-being. They treated her with kindness, respect, and professionalism every step of the way, which gave our family tremendous peace of mind during her rehabilitation. My mother received excellent care, and we will always be grateful for the support she received during her recovery. Based on our experience, I would highly recommend this rehabilitation center to anyone seeking quality care for a loved one. read more

Mom is back. She fractured her hip. She was previously admitted for her pneumonia treatment (2 months ago) and now her hip fracture. She chose to come back to Pacifica nursing to do her rehab due to her special bond with all the nurses (Alma)and P/T staff (Michelle) . Their care and dedication that they provide to my mother is amazing. Thank you for taking care of our mother and everyone mother's and father's. read more

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Unfortunately, my Uncle had a stroke but was fortunate, to get a month's care at Pacifica Nursing & Rehab after being released from South San Francisco Kaiser. Facility is clean but older (3 floors) with a shared room of 4 patients (Room 304) with drapes for privacy...also, when the elevator takes awhile and it's only 3 floors is telling. Staff all very helpful, friendly, professional and caring. Activities and snacks in the community room if you're lucky to be mobile. Menus and activities are always posted. No issue with his stay and care (except noise which is to be expected) BUT wish my uncle could've stayed longer to get the daily physical therapy he needed. Unfortunately, Kaiser "claimed" they didn't see improvement and released him (which seems to be counterintuitive!) even after appeals. Smh. I wish I could name all the staff members who cared for my uncle. Basically, 3rd floor staff from the nurses, CNA, interns and admins were always proactive with his health care needs and truly compassionate people. Thank you! read more

Pacifica Nursing & Rehab Center - Yelp check-in of the Pacifica Nursing and Rehab check-in desk - Occupational Therapy Near Me - Pacifica, California

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Great place, everybody has been real good to me here, so many names I can't mention them because I don't want to leave out any of them out. I would recommend Pacifica Nursing and Rehab Center to anybody. read more

I am very pleased with my experience at Pacifica Nursing and Rehab Center. The staff have been caring, compassionate, and attentive, and I truly appreciate the kindness and support they provide. The care and professionalism have given me great peace of mind. I would definitely recommend Pacifica Nursing and Rehab Center to anyone looking for a place where their loved one will be treated with respect and compassion. The food is excellent! They have a wide selection of food. I appreciate Jeff my CNA. Zak and Amanda my therapists have been a big help in my recovery. My guardian angel/activities person, Anisia. The facility is very clean and has a pleasant smell. read more

I love how friendly everyone was and the attention was amazing I love it, it is only one thing that I was a little bit worried because they didn't have enough technology to translate in Spanish, only a few people, but attention everyone was super sweet and very helpful thank you so much for taking care of my mom. I am super happy with all personal in this pacifica Nursing Rehab. read more

Highly recommend PACIFICA REHAB! They have a great and supportive staff to meet all your needs. They excel in physical therapy and their reputation is top notch! Can't thank Susan enough! She was very accommodating and pleasant to work with. read more

My Mom is in rehab here currently and is receiving full care. The staff is friendly, skilled and attentive to her needs and the questions from the family are answered quickly. Easy parking, clean environment. I have high hopes she will be back on her secure feet in no time. read more

Sharing this so others know what to expect. After a major surgery, my care team referred me to Pacifica Nursing & Rehab Center. Even though Cigna confirmed they are in-network, Pacifica refused to take me as a patient because they said Cigna hasn't paid them for previous claims. I'm a patient, not a billing department. Denying someone care for financial reasons beyond their control is unprofessional and unethical. Patients deserve empathy and access to care - not to be treated like a collection account. read more

My mom was here six months ago, Unfortunately, she had another fall. Fortunately, she was lucky enough to be readmitted here, thanks to the amazing admissions coordinator, Fatima, who I can't say enough good things about . This place is the best! read more

Everyone on-site is excellent. The challenge is we have yet to receive any communication from the case management team re: care status, expected length of stay etc. read more

Today we visited a loved one in the facility. We met JB who is one of the staff members caring for our Uncle. JB is respectful, attentive and caring. We feel very fortunate to have JB as a caretaker there. The staff is very polite and helpful. The environment was very bright, clean and festive. It almost feels like home. The beautiful breathtaking view outside the window is quite uplifting and gives a sense of peace. Thank you to everyone and upper management for creating a great experience for our loved ones. read more

I'm actually writing this as a current patient. Laying here reflecting on the unexpected experience of needing skilled nursing after a catastrophic fall. What would I want in the perfect SNF? Good care from incredible people. That is here. The staff is beyond amazing- a team of new enthusiastic professionals and older seasoned staff. Every single person I have met is outstanding. Kind, respectful, thoughtful and delightful if you take the time to get to know them. The food is institutional- I have dietary restrictions and my family brings a lot from home. But the care, the PT and OT - everything that feels important in this situation is here. And it's clean. Very nicely maintained. There are occasional communication problems- but after ten days in hospital they're actually doing a better job coordinating care. From managers to kitchen staff - from nurses to care team - the culture here is just incredible. I'm feeling so lucky we fought to get a spot here. read more

This is an older facility, but had everything I needed. I shared a room with 3 others with curtains separating us. They also have private rooms. That said, I could not have asked for more. The staff is wonderful. They were very sensitive to my pain, were very caring and kind. The CNAs asked frequently if I needed my diaper changed and did so very willingly. The nurses scheduled all my meds. Someone came to discuss my discharge and what medical devices I would need at home. I had a button to press if I needed anything and was encouraged to use it. The pt and ot care was excellent. I received it twice a day during the week and sometimes on Saturday. They had a good class on fall prevention (had hip surgery). They helped me prepare to go home. With natural healing and their help, I made excellent progress in a short period of time and exceeded my expectations. Meals: I thought the food was tasty and well prepared. They hand out a weekly menu with an alternate menu. The dietitian came to my room to discuss any dietary restrictions and my likes and dislikes. They prepared meals accordingly. I was very happy. I would recommend Pacifica Nursing and Rehab without any reservations. I also credit the hiring manager for hiring not only a competent staff, but a compassionate one. As I said above, I could not have asked for better care. Thank you to all who assisted in my care. I will miss you. read more

Excellent care, very professional staff the best group of therapist and very knowledgeable in their field. I had my knee replacement surgery on August 8th. I now am moving with great ease and comfort using the cane and walker. What I have experienced in this facility is unbelievable. Services from food, maintenance of my room in term of cleanliness, respectful and professional care of the nursing staff and most of the therapy treatment are something incomparable to any other. i am very fortunate to have made my knee recovery in Pacifica Rehab. read more

It is a very friendly and welcoming place. The staff is professional and provides above-and-beyond service to visitors and patients. They take good care of their patients, keeping them entertained, ensuring they are comfortable, and meeting their proper needs. I commend Jocelyn, Catherine, Tet, Angie, Susan, the nurses, the CNA, and all the staff for keeping this place like a home for people who need it the most. I highly recommend it! read more

This was the 2nd time that Dad came here staying a little over a month. Once again, the staff achieved excellence. We really appreciate how the staff had consistently provided comfort & assurance to not just the patient but the family as well. Staff overall showed dedication, patience & commitment day after day! Special applause going to: Cathy - case worker, Venus - nurse, Victoria - CNA, Vincent - PT & Michelle - OT. Thank you! read more

GREAT care from start to discharge but you do NEED some intervention. My 96 year old mother fractured her hip in March 2025; had a partial hip replacement and was transferred to Pacifica Rehab. I did check out a few facilities but it was not up to par such as the "smell" in the facility, lack of organization and somewhat chaotic. This was not the case at Pacifica Rehab. Things will be moving very fast and staying on top of rehab is crucial. Have your "team" in place such as have your family members establish a schedule to visit and assist in the care. Here are some suggestions and our experiences: Connect with the Discharge nurse coordinator as soon as possible. Discharge coordinators meet every Wednesday. Discuss with them available resource for services after rehab such as long term care facilities and medical devices needed at home. We were able to arrange transportation from Pacifica Rehab to MD follow-up and then home upon discharge. Make a podiatrist appointment with nursing staff if needed. If this service is not covered by insurance, it was worth the $80 cash pay to the podiatrist Find Out Expected Discharge Date: Think and ask what services you might need after discharge. Purchase medical supplies you might need upon discharge Pacifica Rehab Plan: Set up a Calendar for family member times to visit and help in additional rehab - such as walking or wheel the patient into the activities room. We did a "mini spa" day; with styling hair and nails. This put a big smile on our mother's face and lifted her spirits up Day 2-5 after surgery: patient may be loopy from meds and may need more attention for safety of the patient such as fall risk. We notified staff about this and our mother was put in a room closer to the nurses' station Advise nursing staff or occupational therapist to have the patient dressed (tendency is short staff may result in putting a diaper on the patient and neglected. At times, you need to let the nurses know the diaper needs to be changed) Staffing shortage - there is a tendency to have the patients in diapers and not changed into regular clothes. Inform the nursing staff if diaper needs changing. Shortage tends to be worse on weekends. Use the activities room - have the nurses take the patient to the activities room to have lunch or participate in the day's activities such as bingo, drawing, or watch TV so the patient will get out of the hospital room. This is also a good place for the family to bring patient for a change in scenery. Physical Therapy/Occupational Therapy: 1 time a day each Monday to Friday; none on weekends. Advise them what patient was doing before rehab. Have OT help with dressing so patient is wearing regular clothes during hospital stay. Establish goals with PT/OT: such as return to home and be independent with supervision. We LOVED our PT/OT partly due to goals established and what was needed to get my mother back home. Their care was also outstanding and caring. Meals: review menu and substitute items from list that patient can eat. Have patient sit up in chair or full upright in bed to decrease chance of aspirating the food Family: get involved with the care such as walk the patient and have the patient move to increase endurance and ability to go home; otherwise the activity will be minimal! Remember: You are PART of the "team" and getting involved helps in the recovery of the patient. My mother had incredible care from Pacifica Rehab. I hope this will help guide you through the process for a smooth transition because things were moving very fast in the 10 days our mother was at Pacifica Rehab. And - we were able to get my mother back home with care from the family rather than have her go to an assisted living facility where she would not be able to thrive. read more

I spent over 20 days in the care of this facility. Truthfully, my reception there was not okay. Once settled in, however, I was extremely impressed with the level of care I received. Granted, compared to the average patient I was young. 57. I found the staff, even when understaffed to be consummately professional and accommodating. My care was minimal compared to my roommate. They were amazing with him always. The facility is very clean and warm. It does not let off a hospital vibe. More homey. The interns are sweet as well. The food can definitely use some help. My staff on the second floor made me feel cared for and my physical therapists were attentive and very helpful. I highly recommend this place. Additionally the location is very nice across from the beach and near stores. Shout out to my caregivers read more

My husband Cesar Nieva spent his rehabilitation in this place for over a month. With the help of the skilled nurses, occupational, speech and physical therapists he was able to walk again. Therapists spent twice a day with him patiently. I highly recommend this nursing rehab. The place is not only clean but also nice ambiance. I would rather be here than any other nursing rehab. Egnieva read more

My wife recently spent several weeks here after being released from several weeks at the hospital. We both were extremely satisfied with the facility. The staff were all friendly, helpful, caring, and competent. The programs such as physical therapy and occupational therapy were excellent and effective. And (surprise!) even the food was good. If you have to be in this kind of facility, this is the place to be. read more

Though it's safe to say no one wants to need the services of this facility, I want to review the many elements that made this rehab facility 5 in my book. The facility was adequate but what can you say about rooms and hospital beds that is special. All 5's are given due to the care and respect given to the patient from every member of the staff. The empathetic attitude from the staff in the relationship they established during my husband's two month stay was extended to me as well. As I said, no one wants this experience in their life, and my husband was no exception. He never once doubted the sincerity behind the attention he received. read more

if I could give a minus I would. This place is HORRIBLE!!! Its old needs remodeling. It was flity dirty!! Water was leaking into the toilet in the bathroom fan of my room!! Have you heard of Legionnaires Dieses? Mold tiles above my bed. Food was horrible. I would never leave anyone that I love there.i got so sick I ended up in a fantastic hospital in Berlingame!! read more

My stay at pacifica nursing rehab was great. The entire staff was always respectful professional. Special thank you to the p/ t and o/t under kitt . When I first arrived i was unable to walk n theirs n mine hard work I am able to walk n leave the facility early. DR MURPHY was outstanding he gave me great care n taught me a lot. read more

After I had bipass heart surgery I needed follow-up care and I highly recommend Pacifica Nursing and Rehab Center to anyone in need of top-notch care. I was able to recover and soon I was back home, and after approval from my doctor I went back to work. Pacifica Nursing and Rehab Center took care of me while I recovered, Thank you to the entire team for your outstanding service and for making a challenging time more manageable. The nurses, doctors, and therapysts were outstanding , including the administrators that supported my care. They are are all truly amazing people, and I am grateful for everything they do to make me well again" read more

Pacifica Nursing & Rehab Center - Occupational Therapy Near Me - Pacifica, California

I visited my grandmother here recently and she was comfortable and happy in the activity room. She was coloring and I got to meet the Activity Director who was nice. I recommend this place! read more

I came in on a gurney, broken femur and a big piece of hardware in my leg. Three weeks later I left with a heart full of the memories of the sweat and dedicated people I met there. From the PT, OT, CNA and Nurses to the support staff, even the Boss, to all of you from the bottom of my heart THANK YOU! You made each sunnier with you smiles and kindness. I admire your courage and your commitments to help your patients. To summarize, if you need help and are in pain, Pacifica nursing and rehab center is the place you want to be. I will never forget you guys. Dominique read more

Pacifica Nursing & Rehab Center - Occupational Therapy Near Me - Pacifica, California

Clearly the Nursing Staff and general Staff are attentive to patients. What else could you need?

I'm conflicted to write this. Sad this is supposed to be one of the best SNFs in the area. We were glad to this place seems promising based on the reviews. We're still recovering from the shock of the reality. Beware if you send your love ones ) to this place. Be sure to know all your rights. Be attentive and check often. Read the glowing reviews but DO NOT miss the one and two star ratings. That's exactly what happened to us. Be vigilant and do not be so trusting with what they promised you. This place is lack of transparency and their staff coordination SUCKS so ASK ... actually DEMAND everything in writing and do not sign anything they asked you until you're absolutely sure. Always follow up yourself with your loved ones' needs, This place is under staffed and do not care what patient's individual need. Some of the Nurse/CNAs like Juwana and Diana are great. They worked hard and compassionate but I can't say the rest. They let your loved ones' needs unattended. The self proclaimed "guardian angel" social worker is insensitive, needed training -doesn't seem to understand patient privacy wanting to discuss paperwork in public area where there were lots of other people around, also lack of care and advocacy for patient's best. I had to keep telling her to STOP talking. Sorry to be rude I don't want to discuss in front of other people. The coordination in this place is awful. The left doesn't communicate with the right. The administration is disorganized. I had to answer the same set of questions at least five different time to five different people and they still didn't get things right. They are either very defensive or non-responsive even when you are asking basic questions or status on progress of your loved ones. Take what they promised with grain of salt. Bottom line, yes, it's good to have this SNF but always be vigilant especially if you or your loved ones are being cared here while cognitively impaired. read more

I was a patient at this institution from Oct 18 until Nov 14,2024. It is an excellent SNF. I say that from experience during my long life. I particularly want to thank Michael the Physical Therapist and Denisse the Occupational Therapist. There are too many CNAs to name, but they were all kind and efficient, the same goes for the LVNs. With Kindest Regards, Vivi Wyatt, Former Patient read more

This place is the best of the best! Caring and professional CNAs, nurses, physical and occupational therapists and admin. staff. The people here make you feel like you're part of a family and not just a patient. The atmosphere is positive and cheerful and they really care about you as an individual. The food is delicious and nutritious! Everything tastes so good it boosts your morale while you're recovering. The place is very clean and well maintained. When I was first admitted I couldn't walk and move without a lot of help. I was discharged 4 weeks later walking out on my own power with just a cane! This is a very special place with very special people! read more

Imagine a hospital so good you are reluctant to leave! Ice cream and apple pie, a truly caring and highly competent staff, an equipped gym for the Physical Therapists' use to speed healing--that is how we found this facility to have earned its five-star rating. The State evaluates such facilities every year and awards the stars. The state's five-star plaque hangs on the first floor wall. Is the food good? YES! For the family, there is a lounge available for you; it's where the patients get organized recreational activities. Also for the visitors, note that there is a variety of restaurants one block away, Chinese, Mexican, MacDonald's, also a Walgreens. Some of the rooms have ocean views. The heart and soul of a Nursing and Rehap center is the staff. My wife got a in-bed shampoo within an hour of arriving, despite three fractures, she got frequent showers--everything done with a smile. After day one it all was like family. I assure you, I have no financial connection with this facility. My wife and I both are retired University of California faculty. Don Gibbs read more

I am rarely surprised by first impressions. After my wife was transferred from the Mills-Peninsula Hospital to the Pacifica Nursing and Rehab Center (PNRC) after they repaired her broken femur, I was underwhelmed at my first sight of PNRC. Mills-Peninsula has a modern facility with the latest tools to fight disease and injury, and PNRC is housed in an older building in a residential section of Pacifica. As my wife was wheeled into PNRC, I wondered why the referral staff at Mills-Peninsula insisted that PNRC was an excellent place for a rehab facility. Then, I met the PNRC staff. Wow, you cannot judge a book by its cover. The entire staff, from the facilities maintenance group to the therapists, were top-notch. My wife was at the facility for about a month, and there was not a single day that I met someone from PNRC who was not both qualified and compassionate. As I have learned by talking to friends treated elsewhere, being competent and caring is usually mutually exclusive. The building might not have had gold fixtures, but their services were pure 24-carat gold. Incidentally, despite being an older building, the maintenance staff continually update the facility and keep it clean and safe. I wholeheartedly recommend this rehab facility if you want excellent care for your loved one while they recover from their medical problems. The occupational and physical therapy staff were fantastic. The nurses and nurse's aide were flawless. The kitchen and food delivery services were reliably good. Their social services and activity staff kept us informed and entertained during our stay. The friendly atmosphere at FNRC also promotes many friendly encounters and even bonds among the patients. Every patient has a significant physical problem; otherwise, they wouldn't be there. However, positivity is an essential factor in the rehab process. FNRC creates a positive environment for everyone. However, I have one caveat. The FNRC works best for those whose loved ones or caregivers engage and work with the FNRC staff. Some patients rarely received visits from family or caregivers. Despite this fact, the FNRC staff took good care of them. However, it was not uncommon for these "forgotten" patients to have short stays at FNRC after their family or caregivers burst into the room to complain about the facility. However, I discovered that staying at FNRC will be a productive and beneficial experience if you work with the staff. No amount of money or gold-plated toilets will help your injured loved one unless you work with the staff at this or any other rehab facility. read more

Excellent, very cautious regarding medication, diet, patients emotional well being. I would strongly recommend pacifica Nursing to All The Occupational and Physical Therapy works thoroughly with patient read more

I went to visit a friend who was. There for six weeks. The staff was very nice and helpful to my friend. She said the food was decent. It's right by the beach, can't get better than that. They had a lot of activities throughout the day. I would find it difficult to give an assisted living facility five stars but this was pretty good. read more

Pacifica Nursing and Rehab facility provides exceptional care to my aunt when she needed therapy after surgery. From housekeeping that maintain cleanliness in the facility to top management that shows professionalism! My aunt's recovery was smooth thanks to the nursing and rehab staff that are so compassionate and shows responsiveness to her needs. Thank you so much to everyone in Pacifica rehab especially to the nurses and their unit clerk Tet for being reliable and helps me and my family anytime we have questions, she will try to find answers and is always there to help. This is the only rehab facility I would bring my family or recommend if they need help. read more

My 89 year old father-in-law needed a place to go to after surgery and I'm glad we chose this place. They were attentive and cared a lot for him. My FIL is not the easiest person to care for, all he wanted to do was go home and not participate in his care but the staff there worked hard to convince and help him come back home. We were also getting updates from his care team often and did not feel left out in any decisions. Whenever we had questions or concerns Susan would reach out and address them right away. I cannot recommend a better facility than this place. read more

Amazing facility! The atmosphere is warm and welcoming. The building is clean and well put together. No foul smells and no clutter! I found the receptionist welcoming and informative. Staff were polite and professional which really gave me confidence in the quality of care they provide. Knowledgeable nursing staff with great hospitality. Highly recommended! read more

Great facility with very helpful and very courteous staff. Thank you very much for the great care you have provided to my best friend Cesar. Now he can walk again. read more