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    Brooks Plumbing Services

    Brooks Plumbing Services

    4.8
    (16 reviews)

    I was incredibly nervous about selecting a plumbing company based on reviews, but I needn't have…read morebeen. These reviews are true and I will add mine as another glowing endorsement! Incredibly professional, polite and efficient. They explained everything that had gone wrong and detailed how they would approach the repairs. They were punctual and - if you can believe it - cheerful! Daniel was actually singing carols as they worked! No one wants to find out they need extensive repairs - especially at the holidays - but they were very reasonable and as you can see, did a careful and considerate job. The best endorsement I can give is to honestly say that after the holidays, I will have them back to fix other things that lesser plumbing companies have done at our house. Thank you, Daniel and John! You made something that had me in a panic genuinely painless and I am glad to know you! Use Brooks Plumbing with absolute confidence.

    I have a clogged over flow line that leaves out of my septic tank. Brook's Plumbing came out and…read moreran a snake down both ways in the piping and attempted to flush out the line with a bladder. All in all about an hour and a half worth of work and came to the conclusion that the line may be collapsed. I accepted the defeat, hoping it was an easy fix. So with that said I asked what do I owe them for the work they did and it came out to $650. To run a snake up the pipe and utilize the bladder and very little hand digging $650 and the issue was never resolve. And then got offered that they will come out with a mini trackhoe to dig and fix the issue for $1800 pulse cost of materials. I will never again hire a plumber, I might even quit my job as a natural gas pipeliner and start work as a plumber. I feel so cheated out of $650 for nothing really. I Couldn't in my right mind charge somebody full price for that little work and not fixing the issue. Sure make a few bucks coming out to the site and attempting to fix it. But $650??? And septic system is still messed up.... Never again Brooks plumbing.

    Calloway & Sons A/C & Heating

    Calloway & Sons A/C & Heating

    3.9
    (100 reviews)

    I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

    My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

    James Plumbing

    James Plumbing

    3.7
    (6 reviews)

    We just had our 33 year old water heater start to leak (yes, 33 years old!) in our attic. It came…read moreoriginal with the house. It was a 40 gallon gas water heater, that was in a very tight space. James determined he was not going to be able to get another 40 gallon water heater into our attic, and a 30 gallon special short tank that would fit, would take 6 weeks to get delivered. So with his suggestion, we decided to go with a tankless water heater which could be installed later in the week. I definitely did not want to "play chicken" with a leaking water heater in the attic for 6 weeks! James was very responsive and communicative through the whole process. We discussed options and costs through text messages. He also came out to assess our situation the same day we called him!! He's quick, professional, and cool as a cucumber. I included a photo to show off how well the installation was done, it looks great. The water pressure and heating ability of our new tankless is indistinguishable from the water 40 gallon heater tank we had, and it should save some money long term as well! We'll be relying on James Plumbing INC for any future plumbing (water or gas) needs.

    I've worked with James as an employee for years he had messed with my tax paperwork without me…read moreknowing and put me exempt so he doesn't have to pay me time and half for overtime. Plenty of days I worked until 9 o'clock at night and would have to beg him for my money. I have a family to feed he is the worst employer to be with especially if he knows u have a family to feed. I've worked with James and I go on a job James does his prices by looks if you look like you have the money James will tell me to up the price for the job and to stay longer on the job so he could get more money out of the customer.i been out to many of jobs he makes me change parts that don't need to be changed.whatever we put in into parts James will charge you triple the price that he pays for it.

    Burkhardt - hvac - Updated June 2026

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