SUPERB! The staff and maintenance are the best. Have had no issues. Can seem over burden at times…read moredue to other tenants circumventing the systems.

I just adore Inta, she's been great help, always happy to see you and makes you feel welcomed…read more Since we moved in last April, she has seen to our needs. She has had to put with difficult people and she's always keeps her cool...I love it here because of her and maintenance is prompt and great.

The management here is great. Justine Lopez goes out of her way to make her residence. Feel…read morewelcome. They do fun things like bingo night. We have pickling tonight. It's just a great place to live. I feel safe Mac the maintenance guys outstanding I totally recommend this place especially for older ladies that want to feel secure.

This is the best place I've ever lived! They're timely, communicative, kind, and wood hard to…read morecreate a community. The units are nice, the staff is incredible, and the location is great!

I love the location of Burien Town Square. The building is super safe. The condo is right in the…read moremiddle of the town square, very walkable.

This fun little area is a common stop in the middle of the downtown Burien area. Humans of all…read moresizes frequent this location to relax and unwind on their walk or to figure out which obscure Burien street they need to go down to get to their destination. This square is located near the Library and several apartment complexes, just like every other town square in the area. There is also a fountain and several modern art pieces. They also feature some modern gardening that they attempt to explain with displays. I think their goal here is minimal upkeep to keep costs down. There is ample seating in the area, either on a bench of along a concrete wall, and the police do a fair job of keeping the area clear of dangerous people. Sometimes you can spot some unsavory folks about, but they are probably just trying to do drugs, so move along quickly to avoid confrontation. There is also a nearby transit center if you need additional bus options aside from the few that are near here.

I toured these apartments with hesitation because of the Yelp reviews.  I had many questions for…read morethe manager, Lisa, and she had even more answers.  She had been managing two years prior to my arrival and informed me of the renovations, repairs, and explained the misinformation online. I was impressed by the layout of the apartment.  It feels more spacious than the actual square footage.    It has been a breeze since moving in more than a year ago.  My neighbors are pleasant and there has been no incident.  I am a short walk or drive away from everything I need.  When it snowed, Lisa had shovels available for those of us who drove, but we are a short walk to the bus.  Renovations and improvements have continued and we are notified of any in plenty of time. The only drawback is there is no parking for guests.  We are in a densely populated area and parking for visitors can be a hassle.  Overall, management is great and living here has been awesome!

UPDATE: Over the past two years there has been a new manager and they have been able to hang on to…read morethis one, she has been really good to my grandmother and very on top of things. As far as the rest of my family is concerned she is really great at her job, and repairs seem to be getting done. The place is looking up lately. I will keep updated if things change, but as of right now things are good there and people seem to enjoy living there, My granny really enjoys the current manager. This place is awful. The owners are awful. I lived there for 10 years and the place has only gotten worse and not better. They cant keep a residential manager, they leave every six months. They never obtain permits before starting projects which resulted in me and 5 of my neighbors having a blue trap over our balconys for 4 months and a board going through my window...the window wasn't fixed for over two weeks in which they compensated 25 dollars off rent for. They have mold and leaks and they have been told by tenants and ignoring it for years...My grandmother lives in the place now and they finally have no choice but to fix the problems they moved my grandma temporarily and told her she would only be there three weeks. Its now been 2 months and they didn't even START til 3 weeks ago. Now they are saying she will have to be out til new years and when she returns they are saying her rent will raise from 700 to over 1000. They raise the rents often. They didn't let most of the people in the apartments that there were problems for months and were giving no notice. My grandmother was only given two days to get out of the apartment...STAY CLEAR OF THE APARTMENTS. They are awful

Great great experience! Laly exceeded my expectations and…read morewalked me through this first time experience. She is an all star and I'm personally grateful to have had her help me step through this process of arranging my apartment!

I have been a huge proponent of Kinect since we moved in around July, it's almost lease renewal…read moretime and they are raising the rent, which I guess is normal, but it's already a very high rental-rate, and we have been great tenants, following all the rules that most of the other tenants seem to not follow. The biggest issue I have with the complex is if there were actually a fire, the majority of residents would likely not take the fire alarm seriously as it goes off ALL THE TIME for literally no reason at all. Over the past couple weeks it's gone off 3 times, and that's just when I've been home. We didn't even leave our apartment this last time because we are desensitized to it at this point. I am most definitely not paying more in rent to have to deal with false fire alarms every week or 2.

Update: The director came to do a inspection of my unit…read moreand was in out in two minutes! Not sure what she inspected in two minutes. Im still being harassed and retaliated against because I am asking them to treat the excessive ant and mold problem and to fix my outstanding work orders. I recently requested my garbage disposal be fixed to have problem with it since moving in. Maintenance found a tool stuck in , Tanaya accused of breaking it and demanded I pay. Below is how I responded to the false accusations and harassment.

After living there for 14 years a new Property Manager took over & totally screwed us & we moved…read moreaway unhappy.... 5 years later & I see the place has gone downhill & poor management continues. I had to update my original review as things changed so much for the worse!

I have read the reviews and I can't say that I have the same issues. Is this place a magical…read moreWonderland? No not at all, but for me the location, convenience, service and price make it a 4 star location. Pros- Location-near the airports, near my job, near shopping, eateries and entertainment. A hop and skip to downtown Seattle. Price -when I moved in, the apartments in the surrounding area were hundreds more per month than this one. Management- Kody has been awesome. He is always helpful and responsive whenever I have a concern. CTL overall is a good management company. I lived in one of their complexes in UP and had a good experience. Maintenance- I have only called maintenance once and the turn around was prompt. The next day of my recall is correct. Cons- Age-it isn't the newest complex but it is clean and well maintained. Trash- the trash can get a bit full at times on the south side of the complex because the receptacles are small. There are others around the complex if needed. The one near my building is only full around Xmas. Safety-My car wasn't touched but my partners car was broken in to. I haven't had issues with kids making lots of noise. Maybe those people live near the pool/basketball court/childrens play area. There is also a sports field on the west side of the complex that may get loud but I live on the east side. I haven't been accosted by any weirdos. I live in the 3rd floor so no one is on my balcony randomly. The one thing I can say that is true is the car and parking situation. Parking can be scarce of you have more than one vehicle. Cars are also broken into. The reason why this doesn't lower my rating is that I have lived in a gated community with security and still had my car broken into. In both cases I spoke with management, they were responsive in assisting with a solution and it did not happen again. Over all is this a 5 star luxury complex? No of course not but I think it is a great value for what I am getting. It is a good place to live in a great location that fit my budget nicely. My neighbors are nice and they all seem like long term tenets. There are some minor gripes but nothing I haven't experienced with other complexes over the years.

This apartment complex is clean, quiet and offers peaceful community living. I also like that it is…read moreclose to freeway access, shopping centers and entertainment. The staff is amazing, especially the apartment manager! They are prompt to answer maintenance requests & repairs if necessary and any questions you might have. Their online payment portal is very convenient as well.

Very cool unique apartment building with tons of character. Units are updated and have great bones…read more There are two pool areas. Close to the airport conveniently located by the freeway as well.

These guys are all scammers called to complain about maintenance scam and manager never responded.read more

West Sea Group is run by people with integrity. Mark and his family manage multiple properties and…read moretreat each tennant with respect, and it is the best property management group I have ever worked with. They are prompt with repair requests, (like the next or same day prompt). They respect your privacy but build a comfortable rapport with you so you feel well aquainted and make the transition of moving seemless. They take pride in their properties, are willing to work with you in sticky situations and made us feel right at home. Thanks again :)

Mark G. runs these properties with his sons. He's a very sweet and understanding. But most…read moreimportantly, he cares about his properties and he cares about his tenants. Best landlord we've ever had.