This burgerfi is close to my house and I never really stopped in until today. I visited the altamonte springs location and had a great time, but it is a franchised type restaurant and service and quality varies with such. This location is inefficient at taking orders - literally there was a line of 30 people waiting to order and the manager didn't think about starting a new cashier up (there were extra employees around). I also had a social media coupon for $5 off. They gave me an extremely difficult time trying to redeem it - I obviously had the coupon in hand and they insisted they need to see my social media post again. Food quality is top notch because there is little variation due to great distribution by the Florida chain headquarters. With such, service quality is crucial to differentiate these locations. I will not be visiting this location ever again. read more

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So I went to burger di a few days ago on my way home from work. I stopped in the complex for another reason but decided to try the restaurant and was disappointed. I ordered the 3 piece tenders and regular fries and I was kinda shocked that for all that I paid about 9-10 dollars. So after eating the meal I enjoyed it but realize that there smallest size of fries (regular fries) were quite a lot with 3 small tenders. After the tenders I had So much fries to eat that I was just annoyed and wondered why they don't have a smaller menu. The tenders were okay in taste and the fries were decent but that's just the issue. For so much it was just basic and that's the disappointment. If I were to return, it appears to me that they are famous for their burgers and that's about it. read more

BurgerFi - Burgers Near Me - Windermere, Florida

Love this burger fi location!! It's located in beautiful Windermere - the restaurant itself is so open and bright. Staff was super friendly- I have zero complaints. Ordered the beyond burger- delightful! My pals thought it even tasted better than their real meat burger. Everything is just such good quality. Fresh bun, crunchy onions, crisp lettuce, juicy tomato- I wish a location would open up closer to me. And I just love beyond burgers. read more

The burgers are great. Flavor is by far much better that other fast foods, but it needs to improve in cleanliness. The possible lack of mature supervision contributes to not maintaining a clean restaurant (tables, floors, condiment stations, etc). The workers seem to have fun working here, but at the same time, they ignore how they treat customers. read more

BurgerFi - Dirty floors. - Burgers Near Me - Windermere, Florida

Staff and patrons are nice as can be at this location. Came here because we we're tired of post-Hurricane leftovers. Being indoors for a couple of days before/after Hurricane Irma made us crave a good burger. Seems like a lot of other families were thinking the same exact thing. There's a steady flow of people making it through the doors. Good thing that there's ample seating, the AC works well, and the staff are all working together to get our food out in decent time. One drawback is that their custard machines are not working. It's probably a good thing I'm not packing on the calories with two desserts (yes two, don't judge me!). Second drawback is the cook forgot to salt the fries. I don't eat a lot of salt, so if I can taste the lack of salt, that means there's no salt at all. I ordered the breakfast burger to-go with everything on it and a side of regular fries. Others got the double cheeseburger and side of onion rings. Although there wee 2 missteps, I'll be back. read more

BurgerFi - Line for burgers - Burgers Near Me - Windermere, Florida

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Not enough kinda words to express the customer service and quality of food! There was a burger no longer on menu and the waiter customized it to my liking as best they could! read more

Burgers are consistently good at all locations, staff is friendly, a little slow but worth the wait. read more

BurgerFi - Dining Area - Burgers Near Me - Windermere, Florida

This IS the burger you're looking for! I took on the CEO Burger, and every bite was the right balance of texture, savory, mild spice and a little but of sweet. Eat it s-l-o-w-l-y if you really want to enjoy it! Even as I took my time on mine and it cooled off a bit it was still epic with every bite. Definitely recommend you give this a shot! read more

BurgerFi - The CEO Burger - Burgers Near Me - Windermere, Florida

After a long day at the office decided the only thing to make my day better was a good burger! Stopped in and ordered BurgerFi cheeseburger with french fries topped with parmesan herb and garlic aioli. The burger was juicy and flavorful, the fries were good but thinking next time I'll try the cheese fries. The store is clean, staff is friendly and I do like you can get your own coke product from the machine. Lots of different sodas and options to try. Yes, I tried a few......or lots lol Overall, great burger joint and good place to eat your calories and feel happy about it! Will be back for more! read more

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The staff was super friendly! David coming out to greet us while we waited for our food read more

Horrible customer service at this place. Andrew the manager provides horrible customer service. Got my food over 1 1/2 hours with delivery service. The food is cold and soggy read more

4 stars for staff with a smile, great burgers, and fun design! I happened upon this burgerfi and although I prefer the Winter Park location (for it's location), this one was great! I ordered a veggie burger which is made with quinoa - yay! - and ordered it green-style. This means that instead of buns I got lettuce covering the burger. I have to say that I thought it would be a mess to eat, but actually with the wax paper sleeve is comes in the burger was not messy at all. And best of all- I didn't even miss the bun! Their special burgerfi sauce is deliciously tart and creamy, and the quinoa burger was a treat! Best of all, everywhere I looked there were smiling employees. My partner actually noticed this and we commented on what a difference it makes when employees look like they're treated well and enjoying the folks that come in the shop. Great experience! read more

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Ordered 3 burgers, fries & onion rings. $50 order for extremely poor quality food. Placed the order online for pick up. Once home, found that the burgers were at the bottom of the bag, crushed... one burger was falling apart. Went to take a bite & greeted with pink raw meat! GROSS. The lettuce was so wilted you couldn't even bite through it. Fries were cold and soggy and tasted so undercooked. Called the store and asked to speak to a manager. The man on the phone said he was & we explained to him our disappointment and frustration with spending $50 for this food. No apology and asked to put us on hold. 5 min later, another man gets on the phone and says his name is "Josh". Explained again our frustration and asked for a refund. No apology what's so ever & all he said was to bring the product back... then we can get a refund. Having somewhere to be, we were unable to make the drive all the way back to the store. Josh was not helpful at all and was rude the moment he picked up the phone. HORRIBLE customer service, RAW crappy food & STUPIDLY high prices. I will never eat here again. This was the worst experience and hoping I don't get sick from this. So gross and disappointing. read more

BurgerFi - Burgers Near Me - Windermere, Florida

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Victoria is an amazing server! shout out to her very helpful

Amazing place would recommend Isabelle and Yariela were amazing and were very helpful people. read more

I got the CEO burger which sounded amazing, Wagyu and Brisket blend with homemade bacon tomato jam, truffle aioli and cheese. However I found the burger to very bland. I didn't taste any truffle at all. The bacon tomato jam was good but not enough to make the burger flavorful. It wasn't the worst burger I've had and I appreciate the healthy aspects but I just wish the burger party itself was seasoned. read more

Freaking Amazing I absolutely love this place. The burgers are cooked to perfection. BurgerFi definitely has not disappointed me.

My first experience with BurgerFi was several years ago at the location in Winter Park. I really enjoyed it and the other day I was on this side of town and decided to check out this location. The first problem is there isn't as much parking as I would like in this complex, but I was able to parallel park a few businesses away. I went inside and perused the menu. I really remember having the most incredible peanut butter milkshake when I went to the Winter Park location. I was very sad to see that was not an option here. I don't know if it was a special when I went before or if different locations have different options, but I really wanted a milkshake so I was super bummed that they did not have peanut butter cause that was what I was psyched up for. Nonetheless I proceeded to order my burger. Just a single cheeseburger was $5.96! This seems very steep! I wouldn't think this was expensive at Disney, or at a location with a server, but at a casual counter service restaurant it seemed very high. That being said my burger was delicious and I don't know what it is about their pickles, but they are outstanding. I still prefer Shake Shake, but if that is unavailable this a good option. read more

Burgers were on point! The veggie burger and grilled chicken were awesome. French fries were delicious. Be sure and get a fried avocado on your sandwich! Please come to Utah soon... read more

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Good was good when I finally got someone's attention to hand me my ToGo order. 3 times I was passed by even though I was the only one standing at the pick up area. Finally had to cut in front of a person walking to the cashier to place an order and ask for my order. Young kids know nothing of customer service today. No respect for the job. Just there for the pay check. Disappointing cuz the burger was great! read more

We showed up with a large group. Food was fresh and every order correct! Issaac was patient and fun with our kids ordering. Also- the burgers are great! read more

Always enjoy the burgers and the onion rings are great service day was fabulous. Mega fat onion rings!!

Absolutely terrible service. They had many people cooking and working the front along with a manager on-site and the service absolutely failed. I had to demand my food or money back for an order of 3 chicken tenders. They hand you a pager for your food and none of them were being used. Everyone had to come in and ask about their order. Many places to go for this type of food I suggest you find it elsewhere. read more

I absolutely love BurgerFi. These are some of the best burgers I've ever had, which is why I frequent the restaurant. The Grove location is the nicest, cleanest location I've ever been to! The reason for the 4-star rating, however, is: 1- the food is more expensive than it is at other locations for some reason (its already pretty expensive for a burger), and 2- the parking at The Grove location is absolutely ridiculous! I also just want to say that I wish there were more BurgerFi locations. I lived in Tallahassee where there was only ONE BurgerFi and now I live in Orlando and the nearest one is like 3 miles away in Windermere (I live JUST outside of Windermere). EDIT- replying to the reply: Regarding my first point about the price, I was not talking about BurgerFi compared to other places that you can get a burger at. If I didn't care about quality, I'd just go to McDonald and get a burger for $1 or $2. The pricing at different BurgerFi locations is inconsistent. I used to frequent the Tallahassee location when I was in law school (literally just a few months ago) and for $10 every Thursday I could get a burger, fries, and a beer or soda for $10. I went to BurgerFi at The Grove location in Windermere, which is the closest location to where I live now, and I got the BurgerFi burger and fry "deal" and it was $12. I'm not saying the price is a deal breaker, because the food is really good. I'm just saying the pricing is inconsistent. read more

Food is solid but you will not enjoy it. You will be thinking about how you paid 22.76 for a single burger, small fry, small drink. Do yourself a favor and have a decent sit down meal before you come here. read more

I ordered the Burgerfi cheeseburger. It was a double with American cheese. The menu stated this Burger comes with lettuce and tomato but not so. The hamburger came out plain. It was good but a little well done. My daughter ordered the Breakfast All Day Burger. It is a double burger with American cheese, bacon, maple syrup, fried egg, hash browns and grilled onions. She loved it. All of the flavors compliment each other and the combination is perfect. The french fries were cooked perfectly. They were hot and crunchy on the outside and soft in the center. The onion rings were very good but they are kind of large and a little greasy. The sweet tea is really sweet. read more

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High priced for burgers and definitely not my "go-to" when I want meat on a bun and fried taters on the side, but they do serve a good selection of brews, so there's a plus! Their menu was very limited as far as options for guests who might not eat red meat. Went in after 8 on a weeknight when it wasn't too crowded- ordered a regular burger and the fry and cry (onions and fries) to go and my order was up in no time! The Angus beef burger was cooked well done as requested yet very juicy. The real star of the show for me was the batch of french fries!!!! I could NOT stop eating them, they are cut fresh and still have skin on some pieces-don't know what oil or seasoning they use but three hours later my husband came home and devoured them cold exclaiming how delicious they were and he is super picky, too. As for the onion rings, they are yummy, too! I rank Burger Fi second to Burger 21 which has much better menu with lots more options for vegetarians and people who don't eat red meat-and killer onion rings AND shakes, ice cream and beer, too! read more

Great location, great food and great service. Just be careful how many Jai Ali's you have. Pro tip.

The manager here kept coming by to make sure everything was good! They hooked it up on the fries! Very cute location with outdoor seating. Amazing burger and fries as always! read more

BurgerFi - Parmesan fries =heaven! - Burgers Near Me - Windermere, Florida

Victoria is the best!! shout out to her! thank you so much she deserves a raise!! thank you victoria for making my food good and service amazing read more

They will add a service charge without telling you. The only thing the manager could or would tell me is that it's corporate. No notice or sign or warning that they will add this BOGUS charge. read more

Jason was so amazing! We had such a great experience at BurgerFi! It's a great, clean location (even clean bathrooms!), easy parking, and great food! Thank you Jason for making my nephews so happy with your kindness! You made our day! We'll definitely be coming back! read more

BurgerFi - Great, fast service with a smile in a super clean location! Thank you Jason! - Burgers Near Me - Windermere, Florida

This specific location has gone downhill over the years but it's it's an all time low. Staff is not managed well and food takes way too long. Burgerfi does have good burgers, but this location really messes up every single time, the most recent time they were hardly edible. The meat was so burnt that the patty started to crumble. I was waiting to ask for a new one, but the manager has better things to do, besides helping me or his employees. read more

I ordered the kids cheeseburger meal. The burger and fries were delicious. Both tasted fresh. However, I was very disappointed in the cleanest of the condiment station. They need to wipe down the utensil spinner and counters, soda machine. I witnessed multiple old dried drippings on each. I wanted to give them 4 star but their cleanliness needs to be improved asap. The service was very slow considering it was only 3 ppl total in the restaurant that ordered. read more

BurgerFi - Kid Cheesburger Meal (added bacon) came with fries and drink. - Burgers Near Me - Windermere, Florida

I visited this BurgerFi location for the first time yesterday. I ordered a large fry and a milkshake, they were very friendly while taking our order. We got our large fry out to us within 5 minutes which is good. But I waited around 20-30 minutes for my milkshake. We went up to ask about it and I think that they forgot all about my milkshake. Once I got my milkshake it was very good, no complaints about it. They were very apologetic which was nice. I would recommend this place if you don't mind waiting on your order and aren't in a time crunch. read more

I love BurgerFi but this location is hit or miss, I have had great meals and some not so great , this time was so so , they made a mistake with my order and the one they replaced it with was cold , the fries were not fresh and very soggy, the reason I still gave 4 stars is because I have also had some great meals there were the food was perfect read more

I think BURGERFI has the best "chain" burgers you can get in Central Florida. There I said it. And sure, nothing will beat the classic chargrill flavor of a Whopper or the classic taste of a Quarter Pounder, but if you DARE spend more than $5 on a single burger, I hope you go to BURGERFI and not the equally-priced competitors, because you'll simply get a better burger out of it. My favorite burger of all time is the Breakfast All Day burger. Bacon, maple syrup, fried egg, hash brown, grilled onions. I mean, as a lover of breakfast in non-breakfast times of the day, this is just pure heaven to me. Otherwise, all burgers are classified Angus and natural. They use peanut oil (so allergy-prone folks beware), their beef is never frozen and is free of antibiotics and hormones - which gives them a SUPER FRESH flavor. They also have vegetarian options for those with dietary preferences/restrictions, but I can't say I've ever had one, so I'm not sure how it tastes. Their hand-cut fries and onion rings (read MASSIVE onion rings) are amazing. One day, I will try the shakes and the hot dogs and I will update this review to include them. As for this specific location, the parking is a little strange, so beware. The facility itself is really large and there is plenty of indoor and outdoor sitting. It always appears very clean and the staff has always been very friendly and helpful. read more

My family and I love Burgerfi. I think that their food is great. We always look for their restaurants when out. However, the Windermere location it is awful!!!!their staff is good at giving you a nasty attitude very rude. We went today for lunch and did not get our order correctly. I never asked for jalapeño peppers and guess what I found in my burger after I took a bite? Hot peppers. The meat is almost non existent. It's totally misleading to their advertising. Nothing like bait and switch... Save your money do not go to the Windermere location... read more

BurgerFi - this new Windermere location is a welcome sight for those of us tired of traveling all around Orlando to get a decent burger. If you are looking for a great tasting burger made with high quality beef then look no further. BurgerFi has more than got your covered. The cheeseburger and brisket burgers are both good. Not as much seasoning as I am used to, but still packing a good bit of flavor. But you can certainly tell the quality of the beef in every bite. The fries and onion rings were also good, but I do caution that a large fry was more than enough for two people on both of my visits. Other quick thoughts. - The prices are a bit high for a burger joint, but not out of this world. - The service was friendly and fast. - The crowds have been light thus far, but I suspect that few people know the place is opened at this point and that will change. Overall, I like the concept, attitude, and overall atmosphere of BurgerFi a lot. They will definitely be a part of a my burger rotation. read more

BurgerFi - Burgers Near Me - Windermere, Florida

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I haven't gone to burgerfi for a long time, used to go to the winter park location, now that I realized there is one closed by I figure time to get some burger. We got there, place is not too busy, we got in line and ordered, the CEO, breakfast all day, bacon cheeseburger, onion rings, and kids meal. Total was over $50. I was excited since I remembered how amazing their burgers were. Unfortunately, this location is not even closed to the standards, the burger was over cooked. The fries was burnt, and service was slow and they got upset when we want to change the fries and they told us "it's like that because of the oil they used to cook it" now I am worry about old dark oil that have not been change. The burgers was not juicy and was chewy. Very disappointed. read more

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