We stop here every time we leave Gatlinburg and love the food !! we always bring our dog and get a pup treat !

Nice place for a burger and fries., very filling. I got the burning burger (I think that was the name) and would recommend it. Received my food quickly, and enjoyed eating at one of the picnic tables. read more

Burger Master Drive In - Outside - Burgers Near Me - Townsend, Tennessee

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Old school ice-cream with huge portions. Service was excellent. We also got a dipped cone but it was gone before I got a picture. read more

Burger Master Drive In - Oreo Flurry - Burgers Near Me - Townsend, Tennessee

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I love this place. Great burgers and service every time! It's a must-stop for us anytime we are in Townsend. Highly recommend!!

Food was great and very fast service! Will definitely come back when we are in town! My husband lives burgers and he said this did not disappoint! The fries and onion rings were great too. read more

Stopped on the way to cades cove. Super quick and awesome atmosphere! Very delicious! Definitely recommend!

great food and fantastic service! have to get the soft serve ice cream. Stop by there every time we are in Townsend! read more

The "food" was horrible honestly shortly after eating i felt like throwing up, the "master burgers" are NOT good, nor are the corn dog nuggets. i would even say school cafeteria food is better, the two stars aren't even deserved, being that the decor wasn't there. the service was as expected normal. everything else tho genuine garbage, took one bite and was done felt like eating cardboard it was so stale. it had that 6 hours under a heat lamp taste, even mcdonald's is better man. DO NOT STOP HERE IT IS BAD!!! BÆD RESTORAUNTTTTY!!! read more

One of the best burgers I've had! Great service and such a nice, laid back restaurant. Will definitely eat there again!

Burger Master is the first meal and last we have when we visit Townsend. Then we visit every day for ice cream! The burgers are fantastic! The fries cooked just right and served hot! They have courteous and efficient staff. I love that we can order our burgers and ice cream, go eat our burgers and come back for our ice cream. And the staff knows how to move a line and provide swift service so much fun. I can't wait till we get to come back and visit do you read more

The line was sooooo long, contemplated leaving. Sooo glad I didn't! BLT was delicious (forgot a pic) and the ice cream, YUMMY soft serve. Great atmosphere and ended up being worth the wait! read more

Burger Master Drive In - a person holding an ice cream cone - Burgers Near Me - Townsend, Tennessee

I've been going to burger master for a long time now, but unless things change, I don't think I'll be back. Went today and it was almost $18 for a burger and onion rings, no drink. When I asked for a water they said it would be $3. They said they charge for the cup, not what goes in it. Which I guess means you can bring your own cup and just fill up with whatever. There's better food for less money in Townsend. read more

This place is all about the location. It's right off the main road in Townsend near the entrance to the Smoky Mountain National Park. My group stopped by for ice cream after hiking in Gatlinburg. The line to order was long, but they had a good system in place to serve people quickly. We had ice cream and cheese fries... it was all good but not anything unusual or special beyond the great location. All the seating is outdoors, and it was HOT when we were there in the afternoon. Great weather for eating ice cream, but remember your sunscreen! read more

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amazing delicious Burger ,fries and ice cream cool place , very clean fast serving , pet friendly quiet beautiful view

Went back now that the place has changed hands and had a remodel. Love the place and won't knock stars off for the wait because the food is great but the prices are not. The burgers are great but approaching steakhouse prices for things. Our order wasn't correct but mistakes happen. It was quickly and politely corrected! Ice cream is worth getting and if ordered at time of your food but you'd like to wait to finish your meal, you can go to the cold foods window for pick up. You cannot order from the cold pick up window if you changed your mind and wanted ice cream after your meal. We will go back but might grab kiddos food elsewhere because it was around 50 bucks for four of us with two kids meals. read more

Floating the river and then coming to BM for ice cream is what life is all about! Unfortunately, the burgers here are not good at all... Frozen store bought patties are far from being ideal when eating at a place called Burger Master. Nonetheless, it's a great spot for families to come and enjoy beautiful Townsend. read more

Nice easy atmosphere to refuel after a long day hiking with little ones, but the food does leave something to be desired. This review is mainly to serve as a reminder to myself not to order a swirl cone since I don't enjoy the vanilla here. The chocolate dipped chocolate cones are decent, and the French fries with the homemade ranch are nice. I don't know why I had the expectations of the all beef hot dog being like a stadium dog. One of these things is definitely not like the other, but that was more of a personal expectation management issue than anything else. The burgers are good enough to fill you up but nothing more. read more

Ice cream was great. Burger was very average. Very nice, clean place. The staff were very friendly and food was quick.

If you are in town and need a burger and the weather is good, it's a serviceable option. Don't miss the opportunity of trying one of the better food option in town for this though. read more

This place is known for it's ice cream. Multiple nights is a row they have been "out" of vanilla soft serve an hour before closing. Seems suspicious as they have turn away person after person who doesn't want their chocolate. Maybe they should start closing an hour earlier rather than being to lazy to refill the machine. read more

Burger Master is my favorite spot to visit while on vacation in the area. After hiking all day in the Mountains, ice cream from Burger Master is the best treat. I always have to get the dipped cone- it is super messy, but well worth it. If you're a tourist in the area, I would highly recommend grabbing ice cream before or after a drive through Cade's Cove- a scenic driving loop down the road. One night we left the park late- as Burger Master was already closed- and the employees were kind enough to serve us our cones even though their day was wrapping up! read more

Burger Master Drive In - Burgers Near Me - Townsend, Tennessee

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They call themselves burger master. There is nothing master about it. Frozen patties with no seasonings cooked on flat top. I threw mine in the trash. If they grilled on a charcoal grill and seasoned their meat properly then it would back the name. This is for tourists. We are locals and not impressed read more

Got 2 cheeseburgers and 2 drinks. Friendly staff, under-seasoned food. If I were to go back I would try a speciality burger, but they need a signature sauce of some kind, or even just some salt, to boost the flavor of their burgers. read more

Good burger joint. Great stop after leaving Cades Cove. Good kids meun. Friendly staff clean restrooms plenty of seating

Was told this was the place to come for a burger and ice cream. Believe the ice cream part but the burger part was meh.. Sunday evening stop for our group after driving through the mountains. Long wait to order which was fine until we got to the counter. Girl taking the order was either new and didn't know the system or else just didn't want to be there. Either way not so pleasant. You order your food and ice cream if you want any. They allow you to get food first and then go up and get your ice cream when ready which was nice as no waiting in line twice. Burgers were pretty basic and not flavorful. Fries were crispy. Everyone one of our burgers was either missing something or plain when we didn't order that way. Condiments were out of stock and despite several people asking had to give up and go without. Cute place. Go for the ice cream, but skip the burger. read more

Perfect meal to end a beautiful hiking morning in the Smokies. Highly recommend if in the area

Don't waste your time with this place.... Use to be GREAT until the Clayton family bought it and raised the prices.... Only one window to place your order, so I waited 45 minutes just to order a very drab burger and fries...the ice cream is still good but not worth the wait... plenty of better places in Townsend nowadays read more

Great place to get an ice cream after exploring the park! Soft serve chocolate dipped!

Fantastic place! We really loved the food and the ice cream. Amazing atmosphere. Will come back again

Onion rings and burger good, but nothing special however, outside atmosphere is nice, pets welcome

The food is fine but today I was behind a young lady that had an episode of some sort and fell and hit her head.O have worked in the medical field for over 25 years and told her boyfriend not to move her. A birgermaster employee came out with a chair and instead of putting it near her had her boyfriend get her up and walk around the building instead of waiting for the paramedics. This could have caused irreparable damage and even paralyzed her if she had fractured her neck . It seemed the burgermaster employee was more worried about getting her out of the way than her health and safety. Please tell your employees that if something like this happens again to not move them until checked out by a professional. No one in line was complaining so there was no reason to move her.Alsp none of the employees offered to call 911. Another customer did. 1* read more

While visiting Cades Cove I had some vehicle trouble and it was getting late. My wife and I had our 2 week old son and they were just closing up for the night when we pulled in. A man named Cody went out of his way to drive us an hour back to our cabin at 11pm and refused any sort of money we offered. I had to go back the following morning to repair my truck so I decided to grab a burger and it was excellent. Will recommend to everyone I know that comes to visit and will be back every time I'm in town! The hospitality and grace shown that night will not be forgotten and forever earned my family's business. read more

Very good burger and the fries were perfect - crispy like we love them! We'll definitely be back!

Great looking place in a good location, but the burgers are not great. In fact, below average, 3 out of 10. If I go again, it will be for the soft serve Ice Cream. With a name like burger master, I expected a much better burger. read more

Great food and atmosphere! Our hotel recommended this place and it didn't disappoint!

Great stop in Townsend. Service was amazing!!! Only negative was their Mayo choice. They need to use Dukes!!!!

food was great! Great place to eat before tubing! Friendly And fast service! Love the food and ice cream:)

I've been to Burger Master now on the past two trips to Tennessee. On both trips, we went several times. The servers and the way they treat you are great. The atmosphere is also amazing. Outdoor dining, but it's perfect to go at sunset. read more

Great soft serve but whoa HUGE burger with great fresh fixins as u would expect to get in the mountains. Delish pickles! Get the burger all the way!! Great value with the meal deal too!! Yummy tasty crispy coated fries! read more

The burger is a frozen patty! Bland with no flavor was our experience! We do like the ice cream though! I will go back for the ice cream!