Went inside to eat, had 5 people in front of me. They had 5 people working but only 1 taking orders…read moreat the counter. She would wait for food to be cooked then call the # and start again with taking the next order. She wouldn't take more than 1 order and none of the other people would help. I was in line for about 15 mins. Food was good and the place was clean. Parking was easy but I probably wont be back.

The manager(I assume), Trish, running cashier on the night of 9/4 at 830 was amazing! Best service…read moreI've ever had and that's including most sit down restaurants I've been to! She deserves more than a pat on the back! She deserves a raise! Not a fast food fan usually but I'd go back because of her if I was from here.

When anybody orders a regular roast beef make sure to ask them for their sauces when they ask for…read moreArby's and horsey sauce don't hand them barbecue and Arby sauce. No offense y'all, but the only reason I come here is for horseradish sauce.

Crinkle better than curly & check ur order b4 u go…read more& the apple turnover was good. Its like a croissant apple pie. Actually prolly the best fast food desert wendys sugar cookie b hit or miss & mcdonalds got krispy kreme now lol & subway cookies b ok. Them gyros not half bad.

We have been sitting here for over a hour then food was wrong when we got it and not all there and…read morethen after all that they said they couldnt remake drinks after we waited so long for them too remake everything so we just refunded and now going too cambridge this is some bs i have been going here since they made this place and now there slow and have horrible service i have too give it a one star but if i could i would give it a 0

Stopped in to eat, and ordered from the cashier, instead of using the touch screen. (Big mistake,…read morecost me $3.29!) before ordering I showed the cashier my code for a breakfast sandwich for $2. Proceeded to order and swiped my card. Noticed the over charge, of $5.29. Cashier tells manager that she forgot to enter my code. Manager tells me there's nothing she can do and that I can re use the code. She wouldn't even give me a coffee on the house for their mistake! No wonder robots are replacing people!

Excellent Service! Very Clean! Great Food! Great Location! On and Off 70 very easily and quickly!read more

Good, solid breakfast. Nit expensive, clean restaurant, good service. Can't go wrong with a dennysread more

The gentleman at the store here was wonderful!…read more He made me and my boyfriend very taken care of. Will return again

Ordered 4 subs, paid for extra meat on 2 subs but when got home none of the subs had extra meat &…read morewhen I tried calling to complain nobody answered the phone. I will definitely not being ordering from them again.

Was surprised by all the negative reviews here we had a wonderful experience we was driving home to…read moreMaryland seen the sign we had to stop we don't got any steak n shakes in Maryland so we was excited love the new kiosks they was easy n showed pics for our kids to see the foods as they didn't no what to order cause like I said we don't got any where we live anyway got garlic burger n chilli Mac's n grilled cheese all was delicious we was bringing chili Mac's home for the grandparents n the lady working there kindly put the chili Mac's separate as she knew we had a ways to drive n didn't want it all soggy togeather we thought that was a great idea anyway we would deff try again if ever in the area

This was my first visit to a Steak 'n Shake in several years, and also my first time placing an…read moreorder at one of their kiosks. I think that process works very well. I was able to customize my order very easily, and I appreciated the convenience. Our food and shakes came out fairly quickly. The burger patties were juicy, and the burgers were made correctly. Their fries remain among my favorites for burger chains, even without having to load or spice them in any way. Their shakes are made and taste the ways I want them to be, though I did notice that there was a difference of as much as 1" of shake in various glasses we received. The station for things such as condiments, napkins, plastic-ware, etc., was out of a few things. Even worse was the men's room, which needed some repairs and cleaning. But even so, these things would not be enough to deter me from coming back here were I in the area again.

The food really tasted great. We had the white chicken chili in the tortilla bowl, chimichanga, and…read moreribs. Server was very nice. I miss tumbleweed in Columbus.

Just do yourself a favor and go to Texas Roadhouse...it's just across the street. I can't believe…read morethis place is still in business. I've had a better ribeye at Waffle House.

The restroom was in dire need of attention. To be fair, the restrooms are in the attached Marathon…read moregas station and convenience store. It was pretty bad though. I tried a grilled chicken wrap. The chicken tasted like it was microwaved, and not grilled at all. The taco salad was fresh and the chili was hot.

I'd give zero stars if I could. Their chicken nuggets are becoming cheap. Like they're not edible…read morewhat so ever. This isn't the first time either. I try to prevent going to this place. They don't know how to make them right, I'm not sure if they're burning them or what, but it's absolutely disgusting regardless.

My first time here. This place is clean as a whistle…read more Whoever runs this restaurant is doing a great job. Super clean. Great menu Shrimp, stakes, fish l, salads and more.

Stopped by Rakes for dinner. My wife ordered the seafood platter -- walleye. I went with the…read morebone-in ribeye. It took a full hour for our meals to arrive. The place was crowded when we arrived, but after half an hour it was less than half full. The bartender was very inattentive and she seemed distracted. When I asked for the beer menu, she brought it back and tried to give it to someone three seats down. When I ordered my second beer she filled my glass and set it behind the register and started talking to her friend. I had to wave my hands to get her attention so she'd bring it to me. She was very friendly but her mind definitely wasn't on the job. On top of this, she took our silverware after we finished our salad and didn't bring us a clean set after our meals arrived. For the price point, I definitely won't be returning to Rakes. It's a nice place but it's way overpriced for a sports bar.

Carol has created such a unique and special place in Zanesville. Whether you are in the gymnasium…read morefor a personal event, the cafeteria for the Sunday brunch buffet (out of this world by the way) or there for a comedy club night, you are bound to have a great time! Servers are always amazing and very professional!

Went for Easter buffet. The service was good and the atmosphere was nice-very old school, although…read moreit was very warm in there and people were really packed in. The food was just ok. We were expecting brunch and it was not brunch at all as there were only lunch items on the buffet. A bowl of greens with a few dressing choices for salad (no other toppings), I believe a pasta and a potato salad, carrots, green beans, mashed potatoes and gravy, a pasta choice-like lasagna, chicken breast, and ham, sweet potatoes, rolls and butter. The desserts were the biggest disappointment IMO. I was looking forward to the "all made in-house" selections. They all were more or less the same version of a cake with cool whip type frosting-a strawberry cake with cool Whip, a yellow cake with cool whip and pineapple, and a chocolate one with cool whip-no brownies or cupcakes or tortes or pie or anything. We plan to go back on a regular Sunday to try the brunch-our server said it includes breakfast items, before we put this on the "not going again" list.