Terrible service placed an online order at 9:52 wasn't ready until 10:15. Then once I get my food I…read moredidn't get my drink told them I had a large coke then they proceeded to say it wasn't on the order showed them the online order and it showed coke and they still didn't give me one. Would not recommend this location terrible and in need of new workers and management.

The last 3/4 times I've been here they have got something wrong, today I went there to get a World…read moreCup meal specifically to get a cup and guess what I didn't get the cup so I went back around and sure enough they still had them in stock and the time before I order Dr Pepper and they gave me a half full coke with no ice that was warm and During the Demon hunter promotion I went there also specifically for the demon hunter meal and they gave me everything besides the shaker salt.

I got horrible diarrhea from eating a crunch wrap supreme's last time and it made my blood sugar…read moredrop to like half of a cup and it made my heart drop and my blood pressure drop down and my heart stopped beating and my blood was like I had to take it down to my stomach was so high and my heart rate went tr my blood sugar went up to my heart was high so I'm not even gonna lie

Hysterically bad. The Michigan street Taco Bell in GR is famous for being bad. This blows them out…read moreof the water in terms of terrible food. You honestly have to try and make this "food" this bad. A Crunchwrap today was three tortillas burn to a crisp. Thankfully, I got a quesadilla that was only one tortilla burnt to a crisp.

I ordered two wraps, but were made incorrectly and missing the items that I paid extra to have put…read moreon!

If you can avoid this location, I would HIGHLY recommend doing so. I have ordered here several…read moretimes and each time the orders have not been correct. The main issue always seems to be when anything is customized. The customization seems to always be forgotten. We usually get the sandwiches and start driving right away as we are usually on our way to another location. This is when we realized the mistakes, which by the. We are not going to turn around and drive back. I attempted to call the location to speak to a manager, but the phone kept ringing with no answer. If you are looking for the standard sandwiches, then you might be ok. Good luck!

Food ok Tables need to be cleaned as well as the windowsill…read more They do not accept the penny. So when paying cash they tell you in my case 13.77 so i gave them exact change. This is apparently not allowed. So tell me please how you pay 13.77 without the magical penny? They did round down to 13.75 but the screen and the person behind the counter both said 13.77 Never heard back from website contact so dropped rating since they obviously do not care. I have already told several of my friends about my experience and their lack of response. Hunting for a new food experience!

I love Culver's, and was so glad to find one in Wayland. This one gave me what I always look for:…read moregreat food, great service!

Well, we waited about half an hour to 45 minutes. We got our olive burger, cheeseburger, hamburger,…read morecheesy taters, and popcorn chicken. Oh, and I got the vanilla shake. Nothing was really like how I remembered it. I think the $.39 hamburger was worth it for what it was at that time. I don't think that you could've gotten a hamburger any cheaper than that. Now the hamburger cost $2.77 and a little bit more than McDonald's. The Olive burger was barely edible. There was so much sauce that I had to stop eating it and I just ate the hamburger instead. I mean it's disappointing and I would love for it to make a comeback and be the place that I once was but it just not.

Nice trip back down memory lane. Lived on These cheese burgers in college. Tastes the same :) price…read moreis a bit more than back then but so is gas and everything else. Service was fast and efficient looked spotless inside. I love being able to get Vernors ginger ale at fast food.

Went to the Black Napkin yesterday for lunch and it was pretty darn great…read more Best burger and fries I've had in forever. The young lady taking the orders was so friendly and caring. Highly recommend

Delicious all around- the Black Napkin is a frequent craving in my household…read more The Big Malcolm is our go to burger (I get the vegetarian version and my partner gets a regular one). Highly recommend the salt n red wine vinegar fries and trying out their various dipping sauce. We have tested all of their house made sodas and the golden cola is our favorite. The line can get long so if you have flexibility I would recommend trying to go at a less popular time if the wait is important to you. Friendly, down to earth service. Cute spot in a smaller space so you will likely end up eating to go.

Decided to give their breakfast a try and it did not disappoint! The food was great and the team…read morewas very kind and welcoming. We had preordered through the app but the pick up time was a little lengthy for fast food and having preordered. It did seem as they were training new staff. We got our items and without checking the drink, it was the wrong one but overall the food was great. I personally like the crispiness on the muffin sandwich.

This is a place we loved to go to. But lately things aren't the same. Waited in line 20 minutes…read morethrough the drive thru. Used mobile app then merged with the order line. Didn't even get a My Pleasure or a smile got a sorry. It had a fun bingo that isn't no fun and people are leaving and going to another one. Wish we had our old Chick fil a back.

Jack... He's the best! Great chef in the kitchen! Food is awesome! Staff is amazing and attentive!read more

This place is so good Great drinks had a mexican mule one of my favorites…read more We shared the nachos which are simple but delicious Tortilla chips melted cheese onions and black a olives Our server was fantastic

Sure these weren't the worlds best tenders, but they were hot and delicious, and huge points for…read morethe sauce and toast on the side. Maybe the move is the way inside because me and my family were served quickly and kindly, the place was clean and overall we couldn't have had a much better easy dinner night

Did a mobile order, when I got there my food wasn't ready. Was super busy so I waited 10 mins and…read morewas able to ask since it was past the time for it to be ready and someone had taken my food. They rushed it out to me but the food was not right. It was nice and hot and employees were friendly and helpful