Positives: prompt, effective service. Using coupons makes this place worth going to for fast food, every now and then. Negatives: they don't give you napkins or ketchup unless you ask. Extremely appalling. read more

This is THE WORST Burger King I've ever gone to! I would give them ZERO stars if I could! The workers here are extremely rude, including the manager that was on shift! I went to this location with my children, placed an online order through the Burger King app, and sat down waiting for my order. I kept checking the app to view the status of my order and it kept saying "Order being processed." After about 20 minutes of waiting with the same status message, I went up to the counter to ask if my order was ready yet. The worker was super rude and replied, "Well, did you mention that you were waiting for a to-go order?" And I replied, "No, the app stated the order was still being processed and I was thinking maybe you guys would call out the order number once it was ready." She replied, "We don't call out the number here." She then proceeded to walk away to grab my order that had been sitting ready behind the counter while speaking to the manager that was present in Spanish laughing that we had been waiting for our food all that time. My children were really hungry by this time and instead of taking the food to go, we decided to eat our food there. The whole time we were there, the manager and workers behind the counter gathered around one another speaking in Spanish and laughed as they glared at my children and I as we ate. When my children and I were done eating, we cleaned up our table, grabbed our stuff, and as we were walking to the door to leave, the manager proceeded to walk towards the back where the other workers were and started to sing in Spanish saying, "They're leaving! They're leaving!" I was so annoyed and angry to say the least! If you choose to be rude and talk about your customers in another language right in front of them, you better make sure they can't understand you!!! Don't they know that they teach Spanish in school?!?..even my young children understood what they were saying! Oh...I'm sorry...they probably didn't go to school! You best believe I'm gonna call Corporate to report them! If you choose to go to BK, you're better off going to another location! read more

This location has messed up our order on 4 separate occasions. Plus they don't seem to have the same coupon policy.. it always changes according to the employees! Would not recommend this location. read more

what is this customer service im never coming here again. the manager and employees are so rude and gossiping about us in spanish thinking we dont know it girl. what did i do to you? you guys being mean for what? escucha aqui. hablo español y tus empleados son ghettooooooooo. the food was okay but the service.... nuh uh. but after i was done i was walking out of the place i heard them saying "shes leaving, shes leaving,". cheering. girl. stop that. the only thing thats gonna be leaving is your job, and that place shutting down. and one worker with red hair is trying so hard to be ariana grande. she put her ponytail on so tight, it looks like its gonna fall off and making her voice like ariana. wanna be. so embarrassing. worst burger king ever. its a fact, not a opinion. (I should've put all of this in cap lock im screaming rn.) read more

This is by far the worst Burger King location as none of the employees have any level of competency in serving customers. They got our order wrong in which we called them out for 2x, they did not care and just gave us the side eye so we left because there's no point in escalating. Oh yeah and the two teenagers that work there just chat all day long and I just had to stand there waiting for them to finish their conversation even after trying to call for their attention. This isn't a matter of being a "Karen" as some would say, but this is basic life skills that anyone in the customer service industry should learn. read more

Avoid at all cost! Burger King close to Costco off Davis St in San Leandro. I was so hungry and ordered two of each. The french fries was stale and mozzarella sticks worse. How can anybody mess up mozzarella stick!!! The #8 meal with crispy chicken was both stale and rubbery. Taste terrible. The texture is like food that's been over microwaved. Big disappointment! read more

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Just order a meal, they didn't have coffee at 11 am ? Are you kidding me? Also French fries were not fried, no salt at all, very soggy Can't believe it, every time I order something, there is always something missing or wrong order read more

If I could give this location a half of star I would. I clearly see why this location has a 1.5 star rating. I ordered a #10 with an orange juice. The orange juice is a week past the best before date 1/15/19. The date of purchase was 1/22/19. How tha fuck yall selling expired juices?!? Yall dont get that much business so why cant you all take the time to make sure what yall are selling is fresh. Laziness and neglect. read more

Burger King - Expired Orange juice. - Fast Food Near Me - San Leandro, California

Right by the gas station. I think they missed the memo on this being fast food since it took a long time to get my order.

Man, they were completely dead with no customers and still couldn't get my order right. I order my food, they mess up a simple mix & match, don't give me my fries and to make matters worst a huge hair was in my chicken sandwich. They're service has been steady downhill. ‍ read more

So why is it that every time I come here they tell me to pull over and wait for them to come out to give me the food? They do it to every car and we all end up sitting here waiting for 10-15 minutes...I'm mad af I'm avoiding this Burger King now because I got in trouble with the cops because they thought we were just sitting here waiting for trouble when in reality a bish really just waiting for her damn food!! All I ordered was chicken fries!! And the employees come out screaming our order number from our receipt from the drive thru. That is terrible! What kind of manager runs this shit??? read more

Got my order wrong again! Only 3rd time in the last week. How hard can it be 'with cheese no tomato' and still they got it wrong 3 times! If you're the owner reading this give your staff PROPER TRAINING!!!!! read more

The food is fine. It's BK, so what you'd expect. But the service here is horrible. No matter what time of day they always ask you to pull out of the drive they and park your car to wait for your order. Even if you are the only one in line. This is the closest fast food near my home so a few times a year, I'll swing through and then remember.... uuugh. They take forever. One night, I had to actually get out of my vehicle after waiting 15 minutes, saw them give an order to a walk in that ordered inside while I waited for my order - for 30 minutes. I'm sitting in their lot now. When will I learn. read more

Food is wat ever.. why do they always make u park n bring food to car??? I hate how lazy they are specially wen u see other cars going in n out of the drive thru. LAZYYY next time ill get off or go elsewhere read more

These guys suck, plain and simple. I tried being nice, but to no avail. It began at the speaker. This is what happened, verbatim. B = employee M = Me B: "Can I take your order?" M: "Yeah can I get a number 3, please?" (always be polite to people that handle your food. ALWAYS.) B: "Anything else?" (said quickly, nearly interrupting me) M: "Can I get that medium, with onion rings?" B: *interrupting* "Anything else?" M: "Can I get that with a Dr. Pepper?" (trying to maintain pleasant tone) B: "Anything else?" (broken record much?) M: "No, that'll be it." (grrrr....) B: "Kay, pull up to the second window." They had me pull up and park and then hand-delivered my food. OK, kinda out of the ordinary, but whatever. The burger was right, fries were wrong. Now, I've learned to speak slowly, loud, and clear when ordering. It minimizes any chance of misunderstanding. Also allows the person taking the order to go at their own pace, which also helps to get your order right. That didn't happen here. Granted, it's New Year's Eve and NOBODY in their right mind wants to work. I get that. I get that these fools probably hate having to work today. I'm not exactly thrilled about having to work today, either, but you suck it up and you go. You don't take it out on your customers who just wanna grab a bite and be on their merry effing way. And some of you that actually are reading my little novel here (sorry 'bout that, btw. I'm a long-winded mofo. Sue me.) might be thinking "Yeah, but it's effing Burger King, what did you expect?" Nah, that doesn't mean it's impossible to provide good customer service. Go wait 45 minutes at the In-N-Out drive-thru and then come talk to me. They're NICE over there and they get it right, despite being ridiculously busy from the minute they open to the minute they close up. I was the ONLY customer in the drive thru when this happened. The only one. So there's no excuse for that kind of lazy, half-assed service. Period. I'm not saying they should've rolled out the red carpet and threw flowers like I was the Prince of Zamunda (bark like a dog! woof! a BIG dog! RUFF!) but for Pete's sake, try a little, huh? This place already has many negative reviews and all those people can't be wrong. So, to those shiftless children at that particular Burger King, I say "Happy New Year, losers. Get your sh*t together." Yes, I am saltier than their fries. ^_^ read more

This BURGER KING restaurant is the WORST EVER!!! The orders are ALWAYS WRONG, they're always out of fries, which are also always overcooked!!! The place is also so filthy even when no customer in sight!! One day I came and they were out of ketchup, then another day they're out of ice, and another day they're out of soda!!!! PATHETIC!! Seriously I ORDER you NEVER come here!!!! (I only come because the rest of the food is fine, and it's right next to my workplace). read more

Well I thought I'd try a different BK this time. The food was sloppy and shouldn't been served. Worker's are very unprofessional and rude. That's the second BK I'll never patronize. As a matter of fact I think I'll let corporate know soon. read more

One star for service. Otherwise food no good. Pancakes hard and stale. Sausage looks burnt. They said it's microwaved. Other B.K. not like these. read more

Burger King - Even w/ service decent, food no good. - Fast Food Near Me - San Leandro, California

The place was surprisingly clean and nice to eat in. Despite being close to the freeway, it seems like it does not get too crowded. The employees were nice, and my order came out quick and fresh. Can't really ask for more from a Burger King. read more

Breakfast not so good today, I no its fast food but Let's take a Little more Pride in the preparation of your Food's.

Worst bk experience. Went with Ariel. He wanted a burger. So we went here late at night. He wanted a whopper with everything. I wanted a plain grilled chicken sandwich with no mayo. Despite only ordering two items they asked us to pull up and wait. He get our food and my sandwich has tons of mayo. I go inside to have it corrected. This is where it gets weird. The only girl at the register walks away as soon as i walk up. She is hiding behind the refrigerator. She was of size so it was strange she was hiding like that. Then a guy of size is nearby. I ask him if he can help me. He says no. I ask for another sandwich or a refund. He says no and walks away. The manager walks and says she will cook my food herself and give me some free food for the trouble. I say ok. I told her i was in the Emergency Room this week and i have a food allergy. She gives me the food. We end up no eating the extra food. No interest in returning and i have a feeling others feel the same way. read more

Okay so the king isn't exact;y the most health conscious individual with the double whopper value meal topping out at well over 1600 calories when it is just medium size, (with cheese and mayo) but I'll be damned if his food isn't tasty! However this Burger King just isn't that great. The food tastes bland and fattier than it normally does and it is barely warm at times. I don't even go here if I can make it to the one on east 14th on the other end of town. I will be the first to admit my being their key demographic and thus becoming subject to almost all of their advertising ploys, (just another reason I'm not a size four) but this Burger King makes me stop eating fast food all together every time I visit it's convenience mini mart attached hallowed halls. I am writing this so that maybe I will remember that this Burger King sucks and I will go somewhere else the next time a craving should hit me and I suggest you avoid them too. CHAD read more

This burger king is horrible. Me and my boyfriend wanted to grab breakfast but they stopped serving so we decided to get an early lunch. I ordered the whooper jr with no cheese, side salad with citrus Caesar vinegarette. My boyfriend ordered the chefs choice burger medium meal. The burger was pretty disgusting especially the cheese, it wasn't even melted! They literally slapped it on! And tasted like its been sitting out for hella long! My burger was ok. The salad was nasty! It was lettuce that they usually put in burgers but decided to throw in a small bowl and slap on ONE slice on tomato cut in half...and some nasty cheese... Ewwww never again! One star because they gave us an extra small fries by accident. read more

Don't come here. Avoid this location. Go to the other Burger King. First. Hygiene Saw one of the employees not wash their hands then serve. They will tell you to go park and they will bring you the food. Beware. You will be sick. Second. The employees either don't know what their doing or they are no managers. I order orange Fanta but I got sprite I ordered a whopper.. I got a bacon king I don't eat bacon.. Waste of money. The reason now why I will no longer buy Burger King. Me and my employees. I work at the airport and we tend to come to your location. But it's not worth it. We to Wendy's. read more

Terrible staff. They gave me all the ends of the tomato in 1 burger. Thats unacceptable. Avoid this burger king by all means. read more

Burger King - Really?? Who does this? I will comeback for my money... - Fast Food Near Me - San Leandro, California

Cold food, very slow service. I feel this location gives burger king a bad name. There's mold on the ceiling and most tables are dirty. Not a good experience read more

Wow, I thought it would take a crumbling mountain to get me to review a fast food joint, but the service, or lack there of, was enough to warrant the following bashing of the King's beloved franchise. Won't even get into the logistics of getting into this place during a lunch rush, the parking lot with the gas station and Costco blocking your way isn't their fault, but it sure doesn't help anything. Ordered some type of burger with bacon and bbq sauce with onion rings instead of fries, and since I was obviously counting calories, a diet coke. I got a jr. whopper with cheese, fries and a sprite. Since I was a drive thru customer I had to pull over and go back inside. After explaining that I clearly go the wrong order I again left. This time with a small ( I ordered medium) onion rings, whopper with cheese and regular coke. How are you people employed? I would understand if it wasn't printed on the damn receipt, but black and white ink should still translate into your heads. A joke! I hope management reads this and just sighs and shakes their head. FAIL! read more

When you say good morning you usually get a respond back? The Filipino cashier didn't seem like she wanted to be there not the manager in duty. 9/25/2013. @ 0945 am. The dining floor was full of trash in the corner and underneath some of the table. The manager and the cashier was discussing what they did last night instead of walking the dining areas to see the condition. I should alway listen to my fellow Yelper. I will never stop here again no matter how hunger I get!!!! read more

Wish I looked at Yelp before I hit this Drive thru. I have no words. Order a #1 no pickes.. no tomato with cheese. Said it twice. She confirms. Get half way home.. cold burger, full of pickles and tomato.. no onion.. no cheese. Just catsup and mustard Lol this place is filthy on top of it. Hey Mr. owner.. how many negative reviews do u need? read more

DONT COME HERE! Wish I could give them no stars!!! My food wasn't even cooked all the way another customer was complaining about the same thing. The cook in the back was laughing when the food was given to him to recook it. read more

Worst Burger King ever .!!! I have been waiting for over 20 minutes for my hamburger thru drive thru. There is no one in line behind me or I'm front of me.!!! That's just crazy.! They need to stop making cars park around the corner. The customer service is horrible never coming back again .!!!! Plus I also ordered two kids meals and I'm going home with one because I didn't want to wait another 20 minutes. read more

What is it that makes everything from Burger King taste exactly the same? It's like they soak all their food in vegetable oil overnight or something. Their fries taste remarkably un-potato like, and even though I like mayo on a burger, I always forget how much they slather it on. There's much better roadside joints near here, and In-N-Out's only one exit away. read more

I was craving mozzarella sticks after a night out last weekend and unfortunately, this place isn't opened late (as in 3am). I am STILL craving mozzarella sticks so I went after the gym today (yes, I know that defeats the purpose but I'd like to think that going to the gym keeps my tummy flat and pigging out afterwards puts a little bounce in my butt), and THEY DON'T HAVE MOZZARELLA STICKS ANYMORE :( Where can I get some mozzarella sticks?!! Help a sista out. read more

Avoid at all cost, the staff is unfriendly, doesn't seem to care about the fact that people pay $20 to receive the wrong food. First visit we were dinning in and the manager rolled her eyes at every single person, then gave us the wrong food. This time we're handed the food, when we got home it was wrong. Tried calling no pick up! Now we're out $20 buck, and hungry. read more

I swore off of chain fast food burgers years ago. However, I was in a bind, and it smelled damn good. I got the whopper and something else. The best bit of advice is sticking to what the popular item is. It will generally be made well because it's their namesake. They live and die by this product. The whopper was good and tasted good. I have yet to try their chicken stuff since I was a kid, but if there's a coupon, I'll give em a go. read more

Those burgers are giant-sized, living up to their name as Whoppers. I really like the coupons they send our family every once in a while. I put them to good use =P. Situated suitably in a shopping mall facing a bridge overpass, this spot receives a number of customers a day. Nothing stands out more than that stuff-your-face meatload of a burger, so if you stick with that, you'll be fine. The drinks and desserts are not up to par with the main courses, with an exception of Onion Rings. The cashiers sometimes come off as a bit machine-like, but their service is decent enough to get me returning there for a heart attack provocation. *10-6-07: I CANNOT believe I forgot this particular spot is incompetent beyond belief!! I repeated "no cheese and no sauce" like a dozen times but they charged me for extra cheese. What. the. BLEEP!!?!??? The additives cost me $1 more for the Stacker and Chicken Sandwich I ordered with coupons so I ended up asking them for $1 back. This place sucks.... sigh. Last but not least, did I mention their dishes seem to be getting smaller? Their food is about the size of those tiny Mickey D meals. Kinda revolting. read more

I come here everyday for the last 7 years and it's always a disappointment. Microwave food and don't bother ordering a salad, take over 20min to make. The night Manger is horrible, slow and attitude. Always forgets items in your meal. Only reason I come here is right next to my job, I would not care if this location is shut down. Only eat here if you have to and don't expect anything worth your money. SMH read more

Burger King - More Iron - Fast Food Near Me - San Leandro, California

I walked in, immediately I noticed the place was empty, tables were dirty, trash overflowing. The worker the greeted me at the counter wreaked of marijuana. I just walked out. This restaurant is disgusting. Typical of Oakland restaurants. read more

This is one of the worst establishments. My food including the coffee was Luke warm/cold. I put my finger in the coffee and it was like warm. Such a disappointment. My husbands grilled sourdough sausage egg breakfast sandwich was not even grilled. They were too busy talking and fooling around. read more

Customer service has improved but the quality of the sandwich prepared is anything but that...take a look at the pull pork sandwich photo I've uploaded. Come on BK...fast food doesn't have to be junk - like looking food. read more

Burger King - The BK extra long pull pork sandwich in reality... - Fast Food Near Me - San Leandro, California