It's easy (and sometimes soothing) to trash a fast food joint with a review. We all know the fortunes they make (well, at least on a corporate/shareholder level), so it's often frustrating (if not outright offensive) for the food and service quality you get, especially with how they contrast to what's advertised in their jillion-dollar campaigns. Gotta say, though, this Burger King location is an outlier. It's clean (enough). It's friendly (enough). The food mostly what you expect. Yeah, that's setting a pretty low bar, but, that's what comes with bracing myself for some degree of disappointment/frustration/disgust whenever I go to a fast food restaurant! read more

I really wanted to like this Burger King because it is much closer to my house, but almost every time I order from this location, something is wrong. The service is very slow, the food is usually not fresh, and they are constantly missing items when I order through Uber Eats or the Burger King app. Sometimes it is fries missing, sometimes I get the wrong burger entirely, and sometimes the fries are half empty or cold. I never go back to argue or get the missing items because honestly, I do not care enough to waste my time, but after so many visits, it gets frustrating. I only go here a few times a month at most, and every single time something seems to be wrong with the order. I am not expecting amazing customer service because it is fast food, but I do expect hot fries, the correct burger, and the items I paid for. That is not asking for much. Because of all the issues, I have started driving farther to the Burger King in Woodstock on Main Street because it is at least a little more reliable. If you order from this location, definitely check your bag before leaving. Good luck. read more

I'm 65 years old and addicted to fast food, therefore I visit you McDonald's a few times a week. The service has not been the best the last few years and I understand the difficulties in staffing. But the young man taking my order today really caught me off guard. He asked if I would like to round up for the Ronald McDonald house. I have personal reasons for my response which was "not today" the young man taking my order responded by saying " that was a yes or no question sir." If you support your employees disrespecting your customers I will say it's not good business. This is first Yelp review I have ever written and I will find another option to fill my fast food addiction. One customer does not hurt you business and I understand that, but you must ask is that the first customer my employees have sent to my competitors? read more

I have been visiting the Burger King on Woodstock in Roswell for over 5 years. Prior to COVID, I used to eat breakfast there on a frequent basis. When I purchased multiple breakfast sandwiches and an order of hash browns, they would always give me a complimentary cup of ice water. They are now charging customers $0.95 for a cup of ice water. Even when using a coupon which provides a small cup of coffee, valued at $1.19, they will no longer allow customers to substitute the coffee for a mere cup of ice water. They insist upon customers paying an additional $0.95 for the cup of ice water. None of the other restaurants in the area are charging customers for a cup of ice water. As a result, I will not be returning to this location. I will purchase all of my breakfast sandwiches, burgers and fries at the McDonald's down the street where they always give me a complimentary large cup of ice water. read more

Fries soggy and Diet Coke bland. Whopper tolerable at best. Pleasant drive though service.

Garbage. Walked in. Had smash a roach on the front counter before ordering. Should have taken that as a hint. Spent 31 bucks on three number ones with cheese added. Two fries and one onion ring. Order came with three fries no rings. ( went back and got ice cold rings- gee thanks. No cheese on burgers. Ice machine broken so no iced tea or cold drinks. Got stuck with a watered down frosty. Minus four stars. Never again.. yuck read more

Person in Charge (Sarah) wouldn't refund me for an item i didn't order. I ordered one plain cheeseburger (cheese only). I first tried to order a hamburger with no pickle and the girl at the register did not know how to enter no pickle, extra ketchup and mustard. So I changed it to a plain cheeseburger. It took her some time to enter this. After I walked away to the end of the counter I hear the gentleman behind me asking why he was being charged for extra cheese. I was trying to read my receipt but without glasses, I was having difficulty. I got my order to go, so I walked out to my car. There were two cheeseburgers on top of the side item I ordered. Closer inspection of the receipt, I was charged for a plain hamburger a plus .80 for heavy cheese (2 slices) which I did not order. This on top of charging me for a second cheeseburger that I did not want. So I returned inside. At the counter I said I was charged for a second burger that I didn't order. Sarah says she cannot refund me for the burger because I left the restaurant with it and she cannot use it because they cannot take it back. It was a to-go order in the bag when I received it, I would have had no idea it was in there! Then she said to me "Can't you just give it to someone else"? I said "are you kidding me"? Because I don't like ketchup, mustard or pickles on my cheeseburger, it was no use to me. Then I said, "if you are going to charge me, can you at least make me one I like"? She said no. I said "I've never heard of being forced to pay for something I didn't order". Then she said "If you want to wait you can, I'm the only one working here", what about the girl that just rang me up and the two ladies that were in the kitchen? What was she talking about? She was not the only one working at all. Most horrific non-service I ever got. BTW.. the two slices I was charged for on the plain burger... it just had one slice! NEVER GO TO THIS LOCATION! Thievery!! read more

BEWARE!!! I didn't realize that my bank card was not handed back to me by the drive-through attendant ... An hour later, hundreds of dollars of purchases were being made with my credit card. Funny thing though... it's was the general manager who took my card and didn't give it back to me... go figure! read more

Ummm.....hold the mold? Just went through the drive through and my husband was about to bite down and saw this. Yuck! Called manager since we were 1 mile down the road and he said they just got those buns in. Then said come back and I will give you new food. No way - I don't want to have any food from there. How about my money back? read more

Burger King - Green mold - Burgers Near Me - Roswell, Georgia

See all

New Ultra Crispy chicken sandwich did not live up to the hype. The bun was great tasting, slight sweet taste, but the rest of the experience was disappointing. Chicken was not crispy at all. Thicker part of the breast patty was tender, but the thinner end was dry and chewy. The two slices of pickle were pretty much stacked on top of one another, but were not enough to cover the sandwich even if spread out. My whopper anf fries were very good as expected. read more

See all

Just throw away the entire team and start over. I understand it fast food but what about Serv Safe and shelf life of stored food. Burger King didn't come knock on your door and ask you to work their. Govern yourself accordingly and throw out old food. And if someone ask for fresh food... just make it fresh! It's Burger King... where the Moto is: Have it your way!!! I was told to come back and get a refund just to be told by someone else we I got there they don't do refunds! read more

Burger King - The bottom slice of my chicken sandwich! I requested my chicken be made fresh. Guess it was fresh out the microwave. - Burgers Near Me - Roswell, Georgia

See all

My wife visited this location last night around 7 pm. She ordered a small hamburger, small fry, and small drink. The food was terrible, hamburger was cold,french fries were cold. The bag of fries was half-full and the cashier told her it was a "Kid's Meal" fry. The Coke was hot with no ice. No napkins in the bag. My wife pulled over and called the store. There was no answer. Further attempts to reach the store by phone were unsuccessful also. As she received no receipt, we are pretty sure there will be no refund. Totally unacceptable experience. At least she got a toy. read more

If your bread makes noise when you knock on it Not a good thing! If your lettuce doesn't make noise when you bite on it, not a good thing! If your Mayo and ketchup looks like thousand island, not a good thing! Old food being served! Nasty! $7 for old food. I'm done with fast food! Maybe there's a silver lining at the end of these strange times! We'll hopefully be eating healthier because the crap they're serving at the prices they are charging is criminal! read more

This Burger King does all the things a fast food restaurant should be doing and they do it right and all the time. Clean, fast and good food... They must have cleaning elves in here because for a busy place this place is always spotless and clean. The trash cans are always emptied and the bathrooms are always super clean. Their drive thru is their claim to fame. During busy lunch times they move them out quickly and with a smile...double whammy....Best of all they dont' screw with the food. Hot fries and cold drinks. That's what it's all about! Now lets talk about this location. It's located smacked in the middle between Home Depot and Wells Fargo bank off of Holcomb Bridge. Roswell High is up the street no to far....it's not so much about getting in that's a problem. It's getting out that's a headache. You got a couple of options. You can sit and wait hoping someone will let you back on Holcomb Bridge. (The lane to get into this Burger King is also a right turn lane onto Hembree Road.) Or you can maneuver your way through Home Depot's lot or try to go through Wells Fargo's lot (I don't recommend this route unless you're suicidal) Have no worries though. You got a nice juicy burger, some hot fries and a cold drink to entertain you while you figure out how best to get back into the rat race of life....good luck... read more

Burger King - Burgers Near Me - Roswell, Georgia

See all

I hated my experience, used to work for this company. It's just like McDonald's just "bigger" Went here for Halloween because I was getting a haircut next door. I was trying to be respectful during my order take. Everytime I spoke the guy in the intercom was so rude. I was calling him sir as a respect factor then Everytime I spoke it's like I was insulting him/her/it. Next time I will just say B word if they don't like the respect. So sensitive over a gender? You know back in the day women used to be called sirs especially in war. F you too Bk on 92. I've been going here for years. It went from 5 star all round till now it's just a house full of pricks. read more

Ordered my number 8 meal, everything great except the fries. How do you sell stale fries to customers. That's just sad!!!

When I can even get anyone to notice me at the counter, the experience is guaranteed to be poor. Egg and cheese burrito, times 4. That's all. No sauce, no meat, no hash rounds, no kitchen sink, NADA. JUST...egg...and cheese. Ok? Everyone got it? Nothing but eeeegguh....and cheeeeeezzzzzzzuh. After blowing the mind of the first person taking my order who was unable to understand why anyone would ever want to order such a thing, and without hot sauce, too?? OMG!! She quits me and goes to get someone to "deal" with me. The second person seems to totally get it, 4 Egg & Cheese ONLY burritos and that is IT. He rings me up, everything is cool. Get to work, open them up and...yeah. Ok, sure, put hash rounds IN the things why don't you! What the hell? She said hash rounds came with it. So, being a rational human being with a sound understanding of the English language, I assumed this meant a small bag of them on the side. You know, like any sane person would think. Nope! They put them *inside* the EGG AND CHEESE ONLY burritos! A new record, in my 5 visits to this property, I was ignored completely once, and the other 4 times the orders were wrong. This is incompetence on a level rarely considered. The reviews on here painting this particular Burger King as some kind of shining light that other fast food places should emulate is some of the most hilarious comedy I've read in years. This property should be flattened and converted into a koi pond. At least then people could find some peace there. read more

We only come for ice cream and I mean all fast food is the same. At least for vegetarians they have a veggie burger--it's fried so I only get it if desperate. $1 vanilla cones and a great play area for the kids is a cheap Saturday thrill for about 30 min. Play area is all enclosed with about 6 picnic tables and in the shade so great in the summer. Bonus read more

Burger King - Burgers Near Me - Roswell, Georgia

See all

Orders no cheese and no mayonnaise. Receives cheese and mayonnaise. 1/10 Because you can't mess up onion rings. read more

Worst drive through service ever. If you wanna waste 35 minuets for someone to take your order eat here

I asked for bacon and cheese on my whopper and I didn't get it and I paid the extra for it the workers don't care I told them I didn't get it and they refused to listen read more

Man this burger king has improved a lot! Fast times! And great customer service by this one white male with curly brown hair around 9:45 EST pm 7/6/19. Great experience and tacos, lol! Will return! read more

Didn't get order right messed up a kids meal, only gave us a burger no fries or juice. Super slow had to wait 5 mins to get order.I hate complainingand sounding like a Karen but it's just unacceptable read more

A decent representation of the franchise, and a top choice when I'm on the go and have a burger craving. Their order accuracy and food quality are both good and it's handy for when I'm running errands and don't have time for a fancy sit-down. read more

Typical Burger King but if you can get Brian to take your order you are in business. He's very engaging and makes sure you have everything you need. I go to this location because I know he will take care of me read more

Correction to my previous review. The review still stands but wanted to advise that the name of the manager was Dwayne.

If you're into dry cold, grizzly burgers that were cooked long before ordered it and unsalted fries, you can't do better than Burger King. If you crave these things, this is the location for you! read more

Cashier is not experienced. Charged for one extra fries and drink. They gave cash back for the extra they charged. Salt and ketchup were missing in the bag. They need to replace their soda machines... Drinks may not be clean! Don't think i will go there again. read more

Literally the worst place I've ever been to in my entire life. Everything tasted like cardboard. I suggest you stay at home and eat carpet pieces off of your floor mat so you can at least save yourself the money, hell, this place is overpriced anyway. I hate to say this, but the people there are not pleasant either. The head manager, and I'll say no names, is the biggest asshole I've ever seen in my young, prosperous life. Maybe he's mad that he has to work at that crap ass job's, but I would be too if you saw this dump. This is what happens when your fifty years old and have no other options. The manager probably has no education. Also, bring your own trash can to throw up in after you eat, so you won't have to puke on the floor. Knowing them, they probably won't clean it up if you saw how gross this place is. Did I mention the Manager is a piece of @%$#; very important to know if you go there. Help shut this dump down. read more