Brenden top tier service! Food and service is always on point and hot. They do a great job here!

Worst chicken sandwich I've ever had the school lunch ones are 10 times better on a bad day they didn't even let me make it spicy or apologize for it taking 20 minutes when I was on a time crunch the sundae tasted like puke. When we got the food finally it tasted and felt like straight goup, place is always dead btw. read more

I ordered my whopper went to pay for it came to the second window of the drive-through and a manager named Christy handed me my food and I asked for simply a cup of water because it's brutally hot out about 90° today to be exact and she gives me this line of BS like no add-ons or something and I said it's not an add on. I'm just simply requesting a water as being a human being with a soul and a loyal customer to get hassled about a water which I never got from her is an absolute disgrace what a joke to have to beg for a cup of water. ...So a medical condition wouldn't help matters either. and all that rude individual had to do is give me some water that didn't cost a thing. It would've taken her five seconds to pour and she refused that. I'm writing here to advocate to fire that woman on the spot, besides all that I've never seen such a grim smug, brooding, and miserable individual in my entire life. read more

just didn't get my order right. asked for nothing on it they gave me everything on TWO sandwiches. They DOUBLE fucked me

I was having terrible my dog had and all I wanted was to get some food. Greg totally changed the trajectory of my day and made me feel seen and alot better. I didn't expect to come to burger and have my day changed for the better. THANK YOU SO MUCH GREG! read more

where is the cheese on two of my whoppers!? i ordered cheese on every whopper and got cheese on one. mind you i ordered three whoppers. super messy and th jalapeño one didnt say jalapeno on tge wrapper so we didnt know which one was spicy. at least it tasted good. would've tasted better with cheese!!! read more

The food tastes great I have been there many times before and I'm still coming back to it twice a month, the only problem is that they mess up your order sometimes . The service is really great and the people are friendly. The ambience is great and feels like a casual fast food restaurant, it's also very clean. read more

I live nearby and come to this Burger King a lot. But this time is my worst experience, and I will never come back for my life. The lady made wrong order that is different from the coupon I gave her. I pointed it out before taking the food. But she refused to admit or communicate and loudly yelled to me. I asked her to find the coupon that I gave her, she said they were in the garbage can already. I am pregnant and with good education and income. I really don't need to cheat and lie for just two small burgers. Feel extremely uncomfortable and not being respected. read more

The wrapper says "America's Favorite Burger", but it turned out to be more on the least liked side of things. My order was kept as simple as possible; I ordered four Whoppers. My beef, no pun intended, is that the Whoppers I received looked so incredibly depressing. None of the toppings were stacked high or visible except for the lettuce (even though there was barely any lettuce on it). The meat was also dry. Management here should work with their employees on appropriate sandwich making. The Whoppers could have been better. read more

Burger King - The Whoppers could have been better made. - Burgers Near Me - Rochester Hills, Michigan

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Clean, Maybe in part because it's fairly new but you can tell the staff makes cleanliness a priority. Very nice staff. As for the food. My burger was cooked to perfection and the cheese melted nicely. Toppings are free so add what you like. At first I thought it pricey but in the end it was worth every penny. The fries are the best. Fresh potatoes from Idaho cooked with skins on. AWESOME! I failed to get names so my compliments to the staff and management working 10/4/24 read more

Haven't been in a Burger King in years but today's visit was great. The gals running the show were very personable and even let us order burgers a bit before the breakfast shift was officially over. The entire place was very clean and updated in decor. Bathroom was also in good shape. This is a well run business. read more

This is the newly rebuilt BK - just a few feet away from the old one. They did away with the play area and dated interior, slightly smaller, fresh decor, same food (of course!). However the TV - while it now been upgraded to a flat screen, unfortunately it has the worst audio/acoustics :-( - same nice folks who serve you though! Oh - they added a multi flavored self dispensing automated drinks fountain. There is still some construction around it, but one expects that to soon be complete and be a thing of the past..... read more

Burger King - Burgers Near Me - Rochester Hills, Michigan

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In the past, there used to be a nice blonde haired lady that would always be taking orders in the drive thru. When she was there, things ran great and my order was correct. I never see her in the evening. Several times I have mobile ordered around 8pm and then wait 15 minutes in a line to get it once I get there. As if that isn't bad enough--since mobile ordering should be faster and efficient--my order was wrong also. My order has been wrong in over 4 occasions and it was literally just chicken nuggets, cheese sticks and fries. Once I got a chicken fries instead of cheese sticks......a few times the nuggets were 8 pieces instead of 16 that I ordered. Often the food is not hot. Once I received the chicken nuggets undercooked (Didn't check til I got home--stupid me). I worked for 20 years in retail and food service. I worked at Wendy's for 4 years when I was younger. I understand " how it can be" working in the food industry. However, I cannot understand how these mistakes keep happening and I don't think that this type of thing should be happening. You have one job. Y'all need to do better. It is about making (at the very LEAST) good, hot food for customers and making the order correct. Even if you are not doing the "customer service" part, I think you should be able to get an order out to the customer correctly. Very disappointed and although I am sure they do not care--I will not be coming back to a BK ever again. read more

Everything was absolutely horrible. They're very slow. They have kind but very lazy workers. Everything from the fries, chicken fries, and cookies were very hard. HORRIBLE! read more

Waited in drive thru forever, so slow must not have anyone to work? Finally gave up and just drove off, could see workers inside bumbling around. Never be back! read more

It's the little things that matter sometimes. Apparently now asking for a cup of ice at the checkout window is considered an ad on and the manager said they don't do add-ons at that window. Every other Fast food restaurant I've ever been to Will happily give you a cup of ice, which I used to put my coffee in because it's too hot to drink and drive. Is it difficult to do? Is it expensive to supply an extra cup of ice? I doubt it. Secondly, they couldn't be bothered to put my sugar in the coffee, too hard. read more

Wishing I went somewhere else instead!! (Photos added) Yesterday night, I went to this Burger King. I got a rodeo burger heavy all, a double cheeseburger, fresh mac n cheetos with a side of ranch, a lucky charms shake,and a wonderful apple pie. It wasn't so wonderful as you can see. My boyfriend called back and spoke with Marcus. We went back up there and got a Hershey instead. But I don't even feel comfortable eating that. I'm disgusted that I ate my other food prior to opening my apple pie. Either this was a bad batch that was delivered... or labels are just being replaced. Christy (the person who runs this location) needs to check her inventory. Something HAS expired. Hopefully everyone has checked their food before eating here. 100% my love for Burger King has ended. read more

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Rochester Rd. @ Avon location rocks for breakfast with Jeannie in charge-- always in a positive mood and a smile BK is lucky to have her. Croissants & coffee always fresh... beats out McD's hands down ! read more

I'm done with Burger King. Multiple bad experiences from getting my order wrong. One time they must have mixed up two different Michael's and when I got to the window my order was completely wrong. That's not the part I was upset about. It was a mobile order, so I showed her my app and she said I had already picked it up... NOPE. I literally had to show ID and plead my case for her to believe that this was my (already paid for) order. Such attitude. read more

Avoid this location at all costs unless you want moldy bread and old food served to you. I would rather drive the extra 15 minutes to get edible food read more

Burger King - Mold - Burgers Near Me - Rochester Hills, Michigan

I can't remember the last time since covid that I got fast food and the fries were still warm when I got home. 4 stars because the whopper could have been warmer, but I should probably blame the 4 cars of numbskulls in front of me; none of whom could get their payment ready to just hand it to the cashier. I'm not kidding. I had my credit card in my hand and paid and got to the next window and drove off with my food in less than 30 seconds. It took each of the idiots in front of me 2 minutes each. smh. read more

This place is terrible. There was no one in the drive thru. I ordered two double cheeseburgers. I got home they were singles. I came back to get my food replaced. I waited 20 minutes for two doubles. I'm never going back. So petty. They all have attitudes too. Grow up. read more

Came here with my boyfriend on the start of a road trip. We ordered 2 sausage egg and cheese croissan'wiches, a bacon egg and cheese croissan'wich meal with an orange juice, 2 3-piece French toast sticks, a medium coffee and a medium iced mocha. They charged us $41!! Can someone help me understand how this is possible??? The order didn't show up on the screen and she didn't offer a receipt....we were in a rush so we just paid it but we feel ripped off....don't ever want to come here again. My coffee didn't have any cream or sugar either This is some overpriced (or rang up wrong) BS! Definitely talking to a manager next time I go there, if I do... read more

New Burger King. Clean. Nice decorations. Thought we'd give it a try. Horrid. Worse Whopper I ever had. Burger actually gray color and luke warm. Chicken sandwich was ok. Person fixing sandwiches was holding his cell phone in one hand as he prepared sandwiches for customers. Cashier took order wrong then we had to wait till he waited on 4 customers before I could get drinks he forgot. Should have know better than to go there. Never go to a Burger King again. They are all alike. read more

Extremely rude lady at drive though. I've experienced nice people at Walmart. Do not go here.

This place has been around for years! We came here for breakfast; fresh and delicious! This place deserves a nice remodel - one of the only vintage burger kings around! read more

Burger King - Burgers Near Me - Rochester Hills, Michigan

They always mess up your order so check it before you leave. Staff comes off as having an attitude a lot of the time. They are out of food items everytime I've gone. Overall I didn't get sick, so thats good, but personally I do not want to go back to this Burger King. Hopefully with the remolding going on around them they will remolded their staff and get things in better order. read more

I started boycotting this particular Burger King! Only 75% of the time will you get your order served to your correctly (no wonder they removed the slogan "have it your way"). Food is normally served to you stone cold or the sandwiches will have more mayonnaise then meat on them (apparently to this particular Burger King, mayonnaise is a major food group). However, in their defense - the staff is very friendly and courteous. Sadly, it doesn't make up for quality assurance. Go to another Burger King if you're looking for edible food. read more

Would give zero stars if possible. Food is always cold and disappointing. Service is extremely lousy at best. Black server working at the window loves to swear at his manager about customers while they sit waiting for food. Will never go back again. Save your money go elsewhere. read more

Even when busy they do a great job on keeping the quality up. I've never been disappointed at this place. They also have one of those fancy coke machines where you can choose from hundreds of flavors. read more

The workers are horrible, rude and just nasty.. They try to kick you out when I was just trying to lay my stuff down to get a burger, but the one with the glasses working cashier is extremely rude and the one with very short hair and works in the back is just horrible. I do not recommend coming here unless you want to be treated horribly and bad service. Also, the food is greasy and the burgers are aged and smell with a rotten smell. read more

Worst food experience ever ordered 2 Whoppers and what we got was mayo and ketchup smothering the beef Patty there was so much in condiments that the bun was soggy and completely fell apart WE LITERALLY SPOONED IT OFF THE BUN AND THERE WAS AT LEAST A CUP OF MAYO. The truly sad part is a few nights ago had the same experience with the original chicken sandwich . I don't understand why fast food workers have to be so purposely disgusting when preparing food. I called to complain and my name was added to a list to receive complimentary food ..I think not I won't be returning to this particular Burger King ever not even for FREE FOOD read more

More times than not, we feel we should pull up, and instead of giving order, feel we should say, " give us whatever the hell you want!" Last order, drive-thru. Upon unwrapping burger...... bun was (2) tops (sesame seed). REALLY!!! Nobody caught that?? (2) ordered with heavy onion, (2) NO onion. Non of the burgers were marked.....which really didn't matter, again got what they felt like throwing in the bag! Fries, burned, dried, cold.....thinking they were left over from previous day!! Oh, fry container dumped into bag...not a fry in the container!! Poor quality and poor representation of BURGER KING! read more

I take back my prior comment. It was meant for another location. Crooks Rd. Sorry. I'm sure this.place ignore great.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

ordered two cheeseburgers with just ketchup and a double cheeseburger with no pickle no onion, what i got three cheeseburgers with ketchup AND mustard and one with onions... and we still payed for the double cheeseburger.. disappointed. read more

Absolutely horrible. They sell stale food. I had drive by order and when I tasted them, the chicken was completely dry and tasted sour. I didnt dare try next bite. I called the facility to notify, the person puts me on hold and after 5 minutes of me waiting, disconnected the phone. I tried calling again multiple times but they phone was off hook. AVOID THIS PLACE AT ANY COST IF YOU DONT WANT TO GET SICK. read more

I went up here today, ordered two whopper sandwiches with no onion and no tomato, they not only took those two items off but the pickles were missing too. The burger looked like they got lazy and slapped on some ketchup lettuce and mayo! I will never be eating at that place ever again! I've never had such crappy service there!! read more