I came to this specific location with a few friends after being in Detroit. On the way back home,…read morewe decided McDonald's would be good. I, a person with a small appetite, bought a Happy Meal. I saw the toy that would be included would be cars related, and I was excited. Me and my friend both got one and our teenage brains went bonkers. After getting into our vehicle, I quickly opened the box, excited to see if I got Mater- my favorite character. To my dismay, I opened the box to see everything except for the toy. I had my fries, burger without the meat (pollo-pescitarian), and apple slices. The only thing I didn't have was the thing I was most excited for. My friend opened hers, and quickly took out a small bag with Lighting McQueen. I am ANGRY. I wanted a TOY. The food was mediocre. My fries were cold and unseasoned, my burger was edible, and the apples were yummy. Sad. Upset. Crying. I deserve better.

Very disappointed with the customer service at the McDonald's on Main Street in Lapeer today. We…read moreordered through the McDonald's app, and our Happy Meal was supposed to come with a shake. When we asked about it, the employee immediately told us it "didn't show that" and basically accused us of lying. We then showed the order confirmation from the app, and after that, we had to show the full order details proving the shake was included before they finally gave it to us. Mistakes happen, but accusing customers of being dishonest instead of simply checking the order properly is frustrating and unnecessary. The situation could have been handled much more professionally.

Advertised as open until 1:00am, the system accepted an online order, claimed it was confirmed, and…read moreI drove 15 min into town. I was told through the drive through, they don't make food after 12:00. The attitude was nasty and uncaring.

The service was wonderful food was hot and fresh loved lithe drive thru person very sweet and funny…read morelol

The start of the bad service was the greet at the speaker with no kindness and a 5 minute hold time…read morebefore placing order. Once to the window it wasn't any better when I said hello with a big smile and thank you. Get home and the first bite of French fries was disgusting and OLD. Bit into my potato cake that was burnt and also old. I didn't even want to try anything else and had to drive back up for refund which Jenna the manager was incredibly dismissive. Never said sorry barely mumbled yes when I asked if she was the manager and handed my money back. No sorry, not even looked at me. Horrible service.

Terribly rude staff, the female order take specifically! The food is slapped together in a sloppy…read moremanner with the wrapping so haphazard that the food falls out before you get it out of the bag - that's drive thru 101 stuff! The level of carelessness and hostility is unreal, the female order taker (sounds like late teens/early 20's) was literally so rude to me that I asked her if she realized how she sounded - I genuinely thought she may not hear how she comes across - but she snapped at me again then refused to give me her name. Whoever owns this location (private or equity group) do some undercover drive thru visits at different times of the day and evening, send relatives or friends....stop in the dinning room, listen to what goes on behind the counter and see the premises for yourself. Because this location has quite the negative reputation now (locally and social media). If you're not changing it then your choosing it.

Wait staff not helping customers. Order not right. 2 attempts to get corrected. No condiments…read moreavailable within the seating area. You have to wait for someone to come to the counter, ask for your condiment, wait 5 minutes for someone to come back to the counter, remind them what your waiting for, the wait a little longer.

Cold food, made me wait 1/2 hour for my food. Manager…read morethreatened to call cops on me because tried to buy a pop fit $3.17, gave the girl $4 she typed it in as $40. She calls a manager who ignore her for 5 minutes, so I tell her just give me my $4 so my food doesn't get cold.10 minutes later I have manager's attention. He tells me if I take my $4 he will call police. I called them for him. Police come out with food and my $32 for the food. I give him the money back less my $4 dollars and go home to my family to eat. Turns out I should have kept the money. Not sure what they did to my chicken but I can't eat it. The manager I spoke with was extremely dirty and not very presentable for a manager of KFC. Long greasy hair and long beard, no hair net (disgusting) Long story short this JFC is ill managed and filthy people are the managers.

Everything is home made. Service is great and staff very friendly. We are actually going there for…read moretheir fish fry tonight. Great atmosphere as well.

I stopped at Brian's on a whim. I was greeted immediately and by multiple people. The restaurant is…read moredecorated for the holidays, which was very festive. Once I was seated, Rebecca (my server) greeted me and went to drop off food. She came back and took both my drink order and food order. I ordered a breakfast wrap that also came with hash browns. It came out hot and very quickly. Everything was delicious! I had leftovers because the portion was so big. I will definitely be back to try more items. Although I don't think I can tackle the "Brian's Mega Breakfast" as I'm no Ron Swanson.

We got exactly what we ordered, an Italian sub and an Italian wrap. fastened it was delicious.read more

Friendly staff. Service was as fast as they advertise, too. Our sandwiches were perfect.read more

Love this Culver's. They are Fast and super delicious …read more Restaurant is always clean and staff is friendly

I apologize!! Tell the CEO I can't have seed oils. Bummer. Doctors orders. Food great!!…read moreNeighborhood stop in Great!! Forest atmosphere.

I visited the Checkers in Lapeer, Mi this past week. I gave my order to the AI bot, requesting a…read moreBaconzilla Combo with Coke, an additional small Coke, and an order of Philly Cheesesteak Bites. When I got to the window, I was handed one Coke. I told the lady that I ordered two; she looked at my order and said "I only see one." So I asked for an additional small coke. Astonishingly, she told me that if I wanted one, I would have to drive around and order one again through the automated creature! I refused, and left. I'll never return. Btw, by the time I got home, a five minute drive, the minuscule serving of fries and 'bites' had leaked grease through the bag, and the 'bites' were too greasy to eat. Someone needs to turn up the temperature in the deep fryers. I thought it odd that I was the only person in line at dinner time; now I understand why.

Full disclosure: this was my first visit to a Checkers so I have nothing to compare it to. The menu…read morehas nearly everyone it and prices were reasonable, although upcharge for meal seemed a bit high. The burger was nothing special. I disliked the chile dog: the stringy limp onions did not help the hot dog meat, and the chilly was basically party. I actually disliked the fries a lot: I was grateful the size of the small only had 20 of them, as I hate wasting food. They were saturated throughout with grease which dripped off the outside which had some kind of breading with black pepper or something else in it. The fountain Minute Maid lemonade was, fortunately, what it was supposed to be. Service was fast and friendly. Needless to say, I won't go to another Checkers again, in case this is the typical food.

Road trip to Chicago resulted in a pitstop here for lunch. So many good roadside options but we…read morewent nostalgic with Sonic. We sat inside and were greeted with super friendly staff. Hog dogs, corn dogs, burgers and shakes were on the list. Everyone loved their lunch and shakes were a hit. The crinkle cut fries were very good and my burger was massive and full of cheese. The drive in lanes screamed old school ambience which we loved.

First time visiting this location. I love the roller blade service! However, we used the drive-thru…read morebecause we had been driving for 1.5 hour and wanted to get home quicker. The service was efficient! Friendly employees, fast moving line, and overall, delicious treats made to order!

Stopped here after a soccer game for dinner before a long drive home. What a great find! The…read moreatmosphere was perfect. The bathrooms were clean. Our waiter was attentive and friendly. And the bread, OMGeee, the bread was divine! Everyone enjoyed their food. If we get back to the area would 100% eat here again.

No, I'm done. I've walked away from your restaurant with spoiled fish. I'm tired of being nice to…read moreeverybody. When an employee does not taste the fish when it walks out of the restaurant, don't contact me. I want everybody just to do their job!!!!