Either the supervisory or the line staff are absolutely incompetent. This isn't just a one time…read morething. They consistently leave out critical items. Especially straws, napkins, and utensils

Very disappointed with the customer service at the McDonald's on Main Street in Lapeer today. We…read moreordered through the McDonald's app, and our Happy Meal was supposed to come with a shake. When we asked about it, the employee immediately told us it "didn't show that" and basically accused us of lying. We then showed the order confirmation from the app, and after that, we had to show the full order details proving the shake was included before they finally gave it to us. Mistakes happen, but accusing customers of being dishonest instead of simply checking the order properly is frustrating and unnecessary. The situation could have been handled much more professionally.

The start of the bad service was the greet at the speaker with no kindness and a 5 minute hold time…read morebefore placing order. Once to the window it wasn't any better when I said hello with a big smile and thank you. Get home and the first bite of French fries was disgusting and OLD. Bit into my potato cake that was burnt and also old. I didn't even want to try anything else and had to drive back up for refund which Jenna the manager was incredibly dismissive. Never said sorry barely mumbled yes when I asked if she was the manager and handed my money back. No sorry, not even looked at me. Horrible service.

make up their own rules for bogo sandwiches then got reprimanded by cashier that they won't allow…read moreany exceptions?? it clearly lists the sandwich exceptions on the app and the sandwiches ordered were not one of the exceptions!!!!!!. are you kidding me!!! then received horrible gross food with moldly bread!!!!!!!!! is this a joke?!!!!!! no way, no more, no lapeer arby's again, ever!!! absolutely disgusting!!!!!!!!!!!good day and good riddance!!

Wait staff not helping customers. Order not right. 2 attempts to get corrected. No condiments…read moreavailable within the seating area. You have to wait for someone to come to the counter, ask for your condiment, wait 5 minutes for someone to come back to the counter, remind them what your waiting for, the wait a little longer.

Cold food, made me wait 1/2 hour for my food. Manager…read morethreatened to call cops on me because tried to buy a pop fit $3.17, gave the girl $4 she typed it in as $40. She calls a manager who ignore her for 5 minutes, so I tell her just give me my $4 so my food doesn't get cold.10 minutes later I have manager's attention. He tells me if I take my $4 he will call police. I called them for him. Police come out with food and my $32 for the food. I give him the money back less my $4 dollars and go home to my family to eat. Turns out I should have kept the money. Not sure what they did to my chicken but I can't eat it. The manager I spoke with was extremely dirty and not very presentable for a manager of KFC. Long greasy hair and long beard, no hair net (disgusting) Long story short this JFC is ill managed and filthy people are the managers.

Amazing food best bacon ever my kid and his friend ate the bacon in whip cream and my other son got…read moregood Belgian waffles really good restaurant and waitress's we sat outside but the inside looked really nice.

We met some family here. The food was delicious, and our waitress was very nice and helpful. We…read morewill return.

The food isn't bad and the service isn't the worst. The front of the establishment isn't bad but…read morethe play place is awful. It always smells (which is to be expected) but the table are usually dirty. The play place is also breaking, covered in dust, and old food is by it. Would expect a childerns area to be a little cleaner.

I have given this place so many chances. I am tired of them not being able to handle the simplest…read moreorders. "2 double HAMBURGERS, please make sure there is no cheese on them" You know they put cheese on them. My favorite "a whopper with everything but no mayo" They gave me a whopper with nothing on it but a bucket of mayo. I have talked to the manager every time and she apologizes and replaces the food but does nothing about the lousy job her employees do. Just on a side note, it is not unusual to sit in the drive through for 15-20 minutes with one car ahead of you.

Horrible experience, I paid 45 dollars for two of my sandwiches to not have any meat on them…read more Horrible place

We got exactly what we ordered, an Italian sub and an Italian wrap. fastened it was delicious.read more

Food was fast a fresh, the staff was so nice, and the place was really clean and nice and I would…read morebuy again

Love this Culver's. They are Fast and super delicious …read more Restaurant is always clean and staff is friendly

if i could give them a 0 i would the wait was so insanely…read morelong just for a milk shake and fries

Full disclosure: this was my first visit to a Checkers so I have nothing to compare it to. The menu…read morehas nearly everyone it and prices were reasonable, although upcharge for meal seemed a bit high. The burger was nothing special. I disliked the chile dog: the stringy limp onions did not help the hot dog meat, and the chilly was basically party. I actually disliked the fries a lot: I was grateful the size of the small only had 20 of them, as I hate wasting food. They were saturated throughout with grease which dripped off the outside which had some kind of breading with black pepper or something else in it. The fountain Minute Maid lemonade was, fortunately, what it was supposed to be. Service was fast and friendly. Needless to say, I won't go to another Checkers again, in case this is the typical food.

Road trip to Chicago resulted in a pitstop here for lunch. So many good roadside options but we…read morewent nostalgic with Sonic. We sat inside and were greeted with super friendly staff. Hog dogs, corn dogs, burgers and shakes were on the list. Everyone loved their lunch and shakes were a hit. The crinkle cut fries were very good and my burger was massive and full of cheese. The drive in lanes screamed old school ambience which we loved.

First time visiting this location. I love the roller blade service! However, we used the drive-thru…read morebecause we had been driving for 1.5 hour and wanted to get home quicker. The service was efficient! Friendly employees, fast moving line, and overall, delicious treats made to order!

Always good food, if not a bit overpriced, but the wait staff is amazing! Always accommodating and…read morevery friendly

Stopped here after a soccer game for dinner before a long drive home. What a great find! The…read moreatmosphere was perfect. The bathrooms were clean. Our waiter was attentive and friendly. And the bread, OMGeee, the bread was divine! Everyone enjoyed their food. If we get back to the area would 100% eat here again.