Food not hot enough Drink station not filled with napkins, straws etc Frozen drink and drive in not working Order takers not friendly no smiling. No thanks Second visit Will not return! read more

Everytime you come mo Shakes pathetic they should just take them off the menu it happens at ALL BKS read more

Just don't...its been a year or so since I visited this BK, & I remember it as nothing special, but nothing horrible either. Things have changed, and not for the better. I pulled up to the drive-through to order & was told "I will be with you in just a second." 8 minutes later, someone came on to take my order. I had to repeat my order (1 burger, 1 fry, 1 frozen Coke) three times before it was taken correctly. Off to the window to pay and another 4-5 minute wait for someone to come and take payment. Onto the next window to pick up my order. I was correct to be skeptical. I get the burger and fries and wait more for my frozen Coke. Finally I am told they have no frozen Coke & ask if I want a regular Coke. I decline and say just to refund the cost of the frozen Coke. I am told, "But its not ready yet. We do have this." The lady shows me a clear cup with some kind of frozen light red/pink beverage in it. I politely decline and again request a refund for the frozen Coke. Eventually the refund is processed and I am on my way home. There are serious problems with this store. Hopefully someone who cares will come in to retrain the staff. read more

Door dasher here, twice that I encountered them closing the store an hour before it's posted on business hours, if they close early, update the google hours, wasting other people time and money, didn't know Burger King was content being a lazy corporation for being among the ones that's been around for so long . Shame its core value to its happy customer service is down the shit hiring weak ambitious workers . SMH read more

Atmosphere? Well it's Burger King and we usually drive thru. Bathrooms are clean. This is the best BK I've been to in the area. The staff members are courteous and professional, even friendly(!); the burgers are never dry and super hot. Best FF burgers anywhere . I've been there 4 times so far. If it changes I'll update. I drive out of my way to go to this location. read more

The whole place! We love Burger King but this establishment is horribly run! I've tried 3 times now...no more. Ordered on line last time and still waited10 minutes in line. Only one car can pull up and they hold you back as to not look like you are waiting. Huh! Plus they use old grease on fries! read more

Burger Kings up north are fast, food is hot, and the place is busy, I can see why this place is always empty, it takes 20 minutes to go through the drive, they don't pay attention when the coke is empty and serve water, never again! Close up your shot, no work ethic read more

Awful...just awful...no fries, no apple juice, no boys toys...and to boot had to wait 20 minutes for cold food. Never coming here again.

Went through the drive-thru two days in a row. The first time after they took my order I drove up to the first window and the lady in the window like I was bothering her to eat there. Drove up to the next window girl open the window has been my food. Don't say a word and shut the window. My second trip through same thing. Ordered two mac & cheese croissants and I got a sausage and a bacon. read more

With all of the negative comments about this location you'd think they'd make an effort to do something about it.  I usually order thru their app. Tonight, when I went to pick up my order, I had to wait a while even though I was their only customer. When I got home & opened the bag I saw that they gave me a chicken sandwich. I even checked my confirmation email to make sure I ordered correctly. I ordered a Whopper,  minus tomato and got a chicken sandwich with everything on it! Where is management? Why do they allow these things to happen? read more

Echoing almost everyone else. A very poorly run location. Never opens on time or is properly staffed/supplied. If you order online - good luck to you. I never go here anymore. After a few times of the same experience - that was enough. read more

We stopped at Burger King on the 466 on Tuesday Nov 26...we went through the drive-thru. After we placed order and paid for it, we were told to pull all the way up to the white line. We did as told and after about 10 minutes a young fellow come out with our order. I thought the bag looked small and asked him if the burgers, original chicken sandwich and onion rings were in the bag. He nodded yes. We drove home only to find out that the original chicken sandwich was not in the bag. I called, asked for supervisor and was told that I did not WAIT AROUND LONG ENOUGH because when the fellow went inside he found that he had not brought out all of our items. IF HE HAD A MOUTH TO TALK TO US AND SAY HE WOULD CHECK, WE MAY HAVE WAITED AROUND, BUT HE NODDED THAT WE HAD ALL OF THE FOOD. If I could give a BIG 0, I would. Will never go back or recommend it to anyone. No excuses - didn't even offer to try to rectify their mistake. read more

I have been here 5 times and only got served one time. They always have an excuse as to why they can't sell you any food. I've been told: there's only 2 employees they can't open, system was down, no beef patties or no chicken of any kind and I'm dead serious, they had to make 150 sandwiches go away this was the last time. Now mind you they'll be having dance party's in the parking lot and the dining room is always closed at all times. It's a shame really for the business owners. It's awful strange.... read more

Don't eat here!! Bathroom was flooded smells of urine. No ice in the soda fountain. Meal was even worse

the service was not great at all. The fries and mozzarella sticks were stale and hardly had any cheese or none at all. It wasn't busy either I was the only one there. read more

I have not frequented this BK on a regular basis...there are usually issues. They haven't been huge and I let it pass. Didn't bother to go back to make a big deal about it. Until today. I had to ask several times to have him repeat himself, he was too loud and about half of his words I couldn't understand. When I got home I discovered the following; I had ordered a bacon cheeseburger...it was cold. I ordered large fries...I received a small order of fries. I ordered a chicken garden salad...the container was only half full and there wasn't any chicken. Today is the day that I finally said Goodbye to Burger King! read more

Drove up to the parking lot and just as I was about to go inside I was told that he was only one person there and that the others had not shown up for work. I mean really it was an hour past when they were to open. In my opinion this Burger King is the one to avoid. If they can't get people to work then they don't need my business. This place doesn't even de a single star IMO. read more

I have been the restaurant a few times, never received my ordered right. So I tried one more time, I kept it Simple, Wooper with lettuce and tomato only, nothing else. Did they get that right ... No... I got lettuce, tomato, mayonnaise, ketchup, onions, pickles. I give up! No more BK .... even the phone contact number was inoperable. That is poorly managed restaurant. Where is the pride in your work ethic? read more

Worst Burger King experience. Order was wrong AND unfriendly. Now I see why there were only 2 people at the restaurant during breakfast. Hashbrowns drenched in oil and gave me the wrong sandwich. There were literally 2 customers between drive thru and inside. It's like you're not even trying. read more

showed up at 10:30... manager was in the driveway and yelled that the lobby was closed... i asked if the drivethru was still open and she rolled her eyes and sighed saying yes. so we ended up leaving. completely rude and closed 1.5 hours earlier than their online hours read more

I'll never go to this BK again!! First, I get to the window to pay and the lady says "I need a fucking cigarette" I'm thinking on that's very professional. Then I guess they were out of the jalapeño bites that I ordered so the lady at the window didn't want to deal with it and just walked off. Another lady came to the window and said what else do you want?? And I say I'm sorry? And she's like "we don't have the bites so what else do you want" i took like 5 seconds to try to think and she said "fries?? Tots?? What???" Not even giving me a minute then I just said tots. She throws them in the bag and gives the bag to me and walks off. The tots are cold and soggy and gross and everybody's attitude sucked read more

I love BK but not this one.... the tea taste like it was made last week.... the don't even roast the buns for the sour dough king and it take forever to get your food read more

Stores been out of sweet and sour for the past week. Can't understand employee speaking on the mic, employees have attitude, and the line wraps around the building read more

Horrible service and the food is even worse this Burger King would be better off closing it's doors. I will never eat there again it's a disgusting place even by fast food standards read more

Food was fast and okay, but cashier had little food product knowledge and very poor communication skills. Drink/condiment area was filthy, floors and tables were dirty. Somebody please clean the black streaks in the men's room toilet. Too many other food opportunities in the area to repeat another visit at this store. read more

Food is never good, either cold, soggy or both. Service isn't great either. Definitely not my first pick out of the area, probably won't be returning to this location read more

This BK is disgusting !! Cashier was unfriendly, condiment area was flithy, no napkins, drink machine did not have half of advertised drinks available, every table in the place was dirty, only three customers in place, no one was cleaning tables, more flies than a garbage truck. I understand now why there was only three customers. Will not be going back to this BK!! read more

Worst BK experience!!!!! Wedgewood Ln, Lady Lake Fl branch. May 20,2018!! We ordered at drive thru (2 whopper jr and 2 small fries) Burger King coupon promo 9985. When we got home we start to prepare the food we ordered. We were shocked to see inside the bag a PAIR OF USED GLOVES with our food( forgot to take a picture because of our disappointment and we were really hungry and not able to think to document it) ...!!! We still manage to return the food and plan to talk to the manager. But since its Sunday the dining closes at 8pm but the drive thru is still open. So again, we told the order taker that there's an issue with our order. They changed our order and we checked the bag before we left the window to make sure there's no unwanted items inside it. But when we got home 1 prder of fries is missing :( . Never again in that branch.. so to all who will order at drive thru no matter what even the line is long, better double check everything first before you leave. read more