These employees can't get a simple order correct, even forgot the mild sauce. Do not take a minute to listen to the requested order . Too busy BS ing and flirting, no work ethic. The customers order is paramount!!! Poor service! read more

Missed an item, online mobile ordered so I figured all my items would be there, doubtful as it is, they forgot the chips to it, I get that its just a few dollars whatever but times are tough and I would like enjoy my food that paid for . Not that hard to double check the work and make sure things are done right ... literally fast food and everything is there for you at your disposal to get the job done . read more

Taco Bell - Fast Food Near Me - The Villages, Florida

Frozeeeeeen tomato on my taco supreme. How can a food place be this careless? ....so disgusting read more

Taco Bell - Its literally thawing on my Soft Taco Supreme - Fast Food Near Me - The Villages, Florida

I placed my order on their app to take advantage of a promotion. Filled everything out but wasn't able to submit the order. After 30 minutes trying to place my order, I just went to the restaurant. I believe the lady that was helping me was a manager but I don't know for sure because she wasn't wearing a name badge. She was having the same problems I was having. Another employee came over to help, she also was having problems. After trying & trying she was finally able to submit the order. The 2 ladies that helped me were fantastic, friendly, helpful & professional! BUT it shouldn't take 3 people to just place an order on the app! read more

I ordered with the app. I " customized" my cantina chicken and taco , etc. order which was an upcharge. My 4$ Doritos Taco not only had no cilantro and onion in it, it was all broken up. The employees paid absolutely no attention to the details. They did it like they wanted to. Maybe they forgot to read or don't know how to. No more for THIS location. ... More read more

Service is fast. However the lady that took my order has serious attitude and hearing issues as I had to repeat myself several times. They always forget to ask me if I want sauce and I always forget to ask because I'm so use to them asking me. However this one is still the better of the 2 near where I currently live so ‍ read more

If I could give this Taco Bell no stars I would. We've gone there three times now and this was our last shot at given them a try. Because I understand they can have a bad day. We had missing items. We had missing items and hardly any cheese in the nacho cheese cup. The food hardly had any meat on it. When we asked for sauce, the lady had a fit and said she wasn't gonna give us anymore after that. When I called up to the store to tell about our missing items into talk about how bad the food was, the lady could care less. Do you not go to this Taco Bell! read more

I'd give this place a zero if it was an option. First of all, the beef in the tacos tasted watered down and had no flavor, the crunchwrap that I ordered only had tomatoes and lettuce on it, the beefy 5 layer burrito only had a smidgen of sour cream and only had beans, no beed, no cheese. Don't get me started on how the burrito was wrapped, looked like someone's bad attempt at folding a diaper. The nachos belle grande, pretty much the same, barely any beef, almost all beans, barely any lettuce, tomatoes, or cheese and had a dollup of sour cream. This location is just plain horrible. Please close down because you at one point had kfc along with taco bell in your store, and obviously couldn't do that right either. read more

Placed an order on the app and went to pick it up at the window, I was told very rudely that I need to stop at speaker first and told to circle around the building again to stop at the speaker. Another lady came to the window and was extremely rude as well and slammed the window. read more

Horrible service 3 people working. line out the door line around the building. Got my 3 tacos after waiting 20 minutes. They just had cheese. That's it read more

Taco Bell - Fast Food Near Me - The Villages, Florida

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I come to Taco Bell because I love their food & I've learned to live with poor customer service & dirty tables. Now they have signs in front of the registers instructing you to place your order at the kiosk. That's not even poor customer service it's no customer service! Other diners were complaining about it but it was obvious it's not going to change. Every table in the restaurant was filthy as well as the floors. I guess I'll use the drive thru from now on. read more

OMG, seriously , a 30 minute wait in the drive thru line, EVERY TIME, & don't tell me it's only because your the only fast food place open. This location may have friendly people, but it seems to have no understanding of the word "fast" in Fast-Food. I seriously believe someone will die of starvation in the future while waiting for the car ahead of them to pull up... read more

Terrible food. Had large tacos. My friend had another item. Cold food and very little taste. Dark inside with dim lighting. Average cleaning. Will not return. A waste of time and money. read more

We always order the Nacho Grande and Soft Shell Taco Supremes with and without guacamole. Food is always fresh and tasty. We find the staff and drive through to be excellent. Taco Bell seems to take COVID-19 precautions seriously. read more

We ordered the party pack of taco's at drive thru and after getting them we got ready to eat one and the smell as well as old tasting shells was bad we called back and was told they would replace them with fresh ones we waited in drive thru again received replacements started down road again and the same thing was there again which was highly disappointing since we were told this time things were fresh. Same smell and horrible taste. This was first time to stop at a Taco Bell since quarantines started won't be going back for quite a while now hopefully this once favorable Taco Bell will be great again. read more

If a negative is possible. It would be used. Noone there employees or customers and still took 30 minutes to get order. Drive thru slow so no excuse for time waiting. What is with bringing back food that wad so popular for a day ot two n stopping it. The only reason b4 I went was the enchirto. Now it is gone again. U r wanting customers to not buy from u. read more

Looks/cleanliness: 5 stars. The business looks great and they keep it clean. Employees: 2 star. No one really seemed to want to be helpful, everyone just seemed like they had low morale, weren't very friendly. Food: 2 star. Delicious but my entire order was made/rung up incorrectly. Still delicious. But not at all what I ordered. Beefy Nacho Griller, I substituted beans for beef but then they put rice in it as well. The rice was good but that doesn't come in the item. Cool Ranch Cheesy gordita crunch, they didn't even make it cool ranch or put cool ranch on the ticket. The gordita was very thin and had a piece torn off from it. Inside of it was filled fine but they did not do well on the outside. Overall wasn't a terrible experience but they have some quality work that needs to be done. read more

I ordered & paid for 11 items. Upon opening the bags at home, there were only 8. I called the manager, Heather, who told me to come back & they'd make it right. When I suggested SHE should do the traveling as it was her error, she said they weren't allowed to do that. So, let me see if I understood her correctly: it's okay for them to have made the mistake but not okay to make it right at their expense. Does that about cover it? For $3 it was hardly worth it to make the run for either the missing food or the refund. Heather told me she would give me the credit the next time I came in. As they have some new items we'd like to try, that will probably happen in the next week or so. This, then, is not an "epic failure", but just a real pain in the arse. read more

The service was awful and the manager there and employees were rude. They spit in my daughter's food because she special ordered her food she went to the Dr appointment afterwards and was sick . I really hope they fire employee s and hire new ones that know customer service in fast food .it's a very disgusting place to eat ! read more

New arrival from SoCal, so I enjoy a good Mexican meal once in a while. Why am I posting on Taco Bell? Well, I've had Taco Bell tacos and beef burritos as well. In my short (one month) time that I've been in The Villages, I've gone to two (higher rated) Mexican restaurants in the area. Both times I ordered dishes with beef. My observation so far is that the ground beef used in the restaurant dishes are no better than that used by Taco Bell, kinda sloppy joe-ish. If you crave any Mexican 'beef' entrees near The Villages, save your money and eat at Taco Bell. Of course if you want service and alcohol, then spend the extra at a restaurant. I did not mention the names of the restaurants because of my limited restaurant samples. Note that my rating for Taco Bell is only average, but at least their prices reflect their quality of food. read more

Went inside to order. Waited at counter for at least 5 minutes before an employee came over. When she did finally come over, she said "what do you want?" I placed my order of 2 meals with drinks. I ask for one to be a medium. She said they only come large. So, I told her I guess I'll take large. I paid her, and she took my name, then walked towards drive thru with her hands up yelling...I can't deal with ignorance today. There was a gentleman that came in behind me, so we were both waiting on our food. When my food was ready, she dropped a bag on the counter and walked away. I asked if it was mine and she said...YUP! On my receipt the cashiers name is Shaketia at the Wedgewood Lane Taco Bell in The Villages on 7/17/23 at 11:54 am. I'm not sure if the name on the receipt is the person who so rudely took my order or not. Where is the customer service? Where is the respect you so desperately want yourself? Where is common courtesy? And someone needs to tell her that the person she called ignorant has 2 degrees and owns and operates 2 businesses while her pitiful self works at Taco Bell taking orders!!! And to top it all off.... the shells on my DLT's were stale and my second order was wrong. So maybe Shaketia should focus more on improving her own ignorance at her Taco Bell job. read more

Employees are not wearing masks, which is very unsafe and unsanitary during this covid19 outbreak!!! I asked why they weren't, and the kid working the drive through said it was uncomfortable. Guess what's really uncomfortable? Getting sick with coronavirus or dying from it! read more

The Drive Thru is absolutely pathetic. Maybe when they are busy the so called manager needs to help out. Even ASKED if the hot sauces requested were in the box.... what irresponsible people work there. Pathetic! Check everything that you order. Chances are you aren't getting it. read more

Taco was ok. Nothing to write home about. The 7 layer burrito was awful. It tasted like some of the ingredients had gone bad. Do yourself a favor and go somewhere else for Mexican food. read more

Worst customer experience I have been subjected to in a long time. Myself along with three friends enter this Taco Bell at 9:32:37 PM on Saturday September 4, 2016 and order a lot of food (cashier Jonathan). The cashier asks for here or take out. We say for here. The food comes about 7 minutes later and we sit down ready to enjoy our meal at this Taco Bell. We are not even half done when a woman comes over to us at 10:00pm and just like this, she says to us... "The Lobby is closed, you have to leave". Mind you, we were the only four people in there and we weren't even done with our food. We had to ask for boxes to take our food with us. Now I ask, why didn't the cashier advise us that we have only to 10:00pm. I have been in other establishments when the lobby closes and they just lock the front door so no new customers can come in and they allow you to enjoy your meal and leave when you are done. Besides that, the person who told us we had to leave did it in the most rudest of ways and needs some customer friendly training. Needless to say, I could be starving to death and I would never go back to that Taco Bell again due to the way Myself and my friends were treated. This is based upon my experience at this establishment and is my opinion of my visit. read more

Taco Bell has disappointed once again I went for my son and we ask for 3 tacos with just beef and cheese. Now mind you there was no one In the lobby no one in line and they still fucked it up. My son loves the food but this has happened more than one time read more

the nacho fries are really good and i now understand why darren criss (known for his roles in glee, american crime story, etc) sings about his passion for them in that one taco bell commercial. oh boy, i love darren criss. also taco bell. read more

It's Taco Bell! There not much to say. I would give them 3 stars but I just went through the drive thru and they skimped on the sauces. Come on Taco Bell! read more

I drove tp taco bell and the building was locked up due to virus. I went to drive thru and no one answered the box though I stayed for a couple of minutes. Got out and read menu board as it is too far to see from car. Still no one answered to speaker and as I am hard of hearing and as there was a sign permanently attached to the speaker saying that if I was hard of hearing to pull up to the window and place my order there. A lady at the window said that I had not placed my order at the speaker I could not place an order at the window. I explained that the sign said to pull up to the window. She became very rude and again told me I could not order at the window, that it was against store policy, and that was it! She was very rude to me and in my opinion excessively rude and wrong. She told me to leave. I asked for the manager and she said she was the manager and there was no one else to talk to. I drove around and she cae on the speaker. I read the sign to her and she said it was not true. I left. I am looking for the owner to speak to. I give this store a zero rating. read more

It took multiple trips through to get the order right. 3 napkins and no sauce on a $25 order. Also, change was tossed into the bottom of the bag where an unsealed smothered burrito leaked all over the money and our 3 napkins. There are better options in this area no matter how bad you are craving the Bell. Stay away. read more

This place is great! It is always clean. The food (fast food) is great. True it is not a Mexican restaurant. The good: Burritos Tostadas Refried beans Tacos (smaller than at a Mexican restaurant) The bad: Nothing My favorite local Mexican Restaurants are: 1. Latinos y Mas 2. El Ranchito 3. La Palma 4. Taco Bell- on Wedgewood Lane - Not the one near US441. Each is a different experience: El Ranchito has the best margaritas El Ranchito has the best food Latinos y Mas is the fanciest (with good food) La Palma has a very good Mariachi Band on Mondays Taco Bell is the most casual and quick - but no margaritas ALL have good Mexican food The Mexican restaurant I don't like is Moes read more

Love me some taco bell I try not to take a couple slip ups too seriously the staff here changes every month and it's taco bell I love taco bell! read more

This is a clean establishment with friendly staff. I ordered sort of sloppily and wasn't exactly clear when I got up the counter (yes, I'm one of *those* people) but the cashier (Raven) helped me and was patient so that I got what I wanted. Keeping the place tidy and good employees can turn "It's just Taco Bell" into a good lunch experience. read more

Taco Bell - Two Cool Ranch Doritos Tacos sub bean for meat. - Fast Food Near Me - The Villages, Florida