Went to this BK on Tuesday night. I only got a chicken sandwich. I just looked at my receipt. They over charges me. Over $9.00. The sandwich was under $6. Only writing this so others don't get screwed. read more

Was in drive thru tonight. Waited 5 minutes before employee tried to take order. Was placing order, but the employee said to "hold on a second." Sat in car waiting. No update. Employee never came back to take order. Another car was behind me and they got out of their car to ask if they are open and what is going on. I said that the employee told me to wait and never came back to take the order. I waited a total of 15 minutes! Total waste of time. I drove off with no employee update and no food. Worst place ever! Never again! read more

If you like brown lettuce and no ice for your drink come to this location! If you're lucky, the bathroom will have not been cleaned or toilet flushed for the day. read more

Another fast food place I need help. Took the order 20 minutes ago and I'm still waiting for my sandwich out front. Not sure what's going on. There's nobody in the drive-through still waiting out front for number nine. I don't know what's going on with this place, but you should shut this place down too. Wrap it up, shut it down! So I had to go inside the store to see what was going on. They never said they got the order but I paid for it and there's an order sitting on the counter of two chicken sandwiches ready to go for another customer need to work on your customer service and your staff they make sure that everybody's putting the orders incorrectly, like I said, wrap it up! read more

This location deserves ZERO stars. They can never get an order correct. The wait when it is not busy is terrible. 15 minutes in line with 1 car ahead of me. Crazy how corporate doesn't take notice of the WORST BK in the country. They try and be deceptive when they have you wait in front of the store- this clears you off their timer/monitor so no one is the wiser. read more

Stay clear away when going through the drive thru waited almost 25 min. with only 2 cars in front of me

Customer service at this location is horrible. Ordered a #1 - whopper with small sprite and fries. The food was cold and sloppy. I drove back so I could tell them and get some kind of reimbursement, but was treated horribly. They made me give back the food and said they couldn't reimburse my money. They told me to call the manager at the number posted on the front door and shut the drive thru window in my face, claiming they had other customers to attend. The two girls then went on to curse and say things like they didn't care. Finally a decent young man came to the window and apologized for what had happened and told me the manager would be on shift at 4pm, to come back then. I have never been treated in such an awful manner as a paying customer. Usually not the type to even write reviews, but corporate will hear about this. read more

Can't say anything good. Ordered a strawberry milkshake and the milk was SOUR. Horrible taste. I threw the whole thing away. Service was awful. Took 15 minutes and there was no one in there. Prices are outrageous now too. Go to MacDonalds. At least you get some decent food. read more

Every time I come here the food is literally inedible- I don't know why I ever come back here! Maybe out of convenience now that the Smithfield location is closed!!! Got a 10 pc nugget and it was SO GREASY yet they looked raw- DEFINITELY WERE REHEATED MULTIPLE TIMES!!! Also got a burger and it was inedible! And they probably haven't changed the grease in their fryer for A YEAR- that's HOW GROSS THESE WERE. I was just completely grossed out by that meal - I took one bite of the nuggets and one bite of the burger and spit it back out. Also They didn't give ANY NAPKINS. Every time I come here they don't give out napkins!!!! This meal was so greasy I needed 10 napkins to wipe the grease off my hands!!! Waste of $10. I really won't be back this time!!! read more

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We came here for food to eat doe & the kids enjoyed it! The french fries were fresh and the burgers were delicious. I love this also, they made a special chocolate milk! Johvana was a very good server! read more

Came here a few weeks back and you could hear people cursing and talking trash about someone through the speaker. That doesn't bother me though. The fact that I walk in today and I'm standing in line alone, waiting to be greeted for at least 5 min and the guy (manager) is at the register completely ignoring me. No acknowledgment, no I'll be right with you. Just staring down at the kiosk trying to solve a problem. I ended up just walking out and going down the street. This area has terrible customer service but BK is amongst the worst around. read more

I I ordered a spider man whopper the but the bun was soggy and not red I asked for no tomatoes I am deathly allergic to them and go to big fat slabs of tomatoes read more

Probably the worst Burger King I've ever been too. Employees are rude and unbothered. Lettuce is always brown and the food doesn't seem to be handled with care. Very sloppy and not worth the money. read more

Slowest fast food ever. I waited for 15 minutes in the drive through, and then I gave up.

I placed an order through the drive thru. Drove up and pay for my order. Then they tell me to wait in the front someone will bring my order out. 20 mins later no one showed up until my husband went inside to use the bathroom and then ask for the order. The person in front was like can I help you? My husband said I am still waiting on my order. No one in there had no knowledge of what he ordered. Wth!!! Then after!!! When they realize that it was a drive-thru order...... they gave him his order, but it was still the wrong order. read more

Terrrrrible 100% of the time. Horribly slow, will always get your order wrong and the customer service is trash. Burger King is bad but this place is HORRIBLE read more

I went to burger King the last 5 times, and I've had to drive back every single time! Cause they either forgot something, put the wrong toppings on the burger, or the food was cold. They're aren't consistent on anything, except for being shit. They had 3 Bk's within a 3 mile radius of each other, and they ended up closing the best one. (rt 44.) It should've been this burger king that got replaced by the bank. read more

Horrible Customer service!! Pull up to window ask for a kids hamburger Happy Meal and they gave me a plain cheeseburger sad part is he's allergic to cheese!!!! They laughing and playing instead of listening to what customers ask for! Never again will I go there ! read more

I think that's Awesome that you Deliver Great idea. I think all restaurants should Deliver .

Bad customer service they rushed me while I was giving my order. Like I was too slow for them when I was just asking a question, I pull up to the window I get no hi just amount I/O them I get no receipt, just the window closed in my face before I could even ask for one. Once my order was finally done she just tosses me the bag and shuts the window. Like what the fk!! Such bad customer! But I guess that's the reason why they work at Burger King!!!! read more

This place is trash! Don't even bother. They talk and look at you and keep talking. The worst part it was the manager.

Terrible service - this Johnston, RI branch is worse than you can imagine. Pay for a quarter-pounder with cheese??? Ask twice, once when ordering and once when handed the bag, "cheese is on that, right". I ordered "with cheese" - Nodding heads, blank looks, lazy attitude - too lazy to even speak clearly - just mumbling and nodding their heads. I get on the road and what do you think???? Of course you can guess - NO CHEESE!!!! Both burgers have NO CHEESE!!! Infuriating! Do yourself a favor - just drive by this branch of BK or better yet, buy a burger at some other place. The only way to make your point is to not only isolate the particular branch but to also try to hurt the entire corporation. read more

Very rude young woman working at the drive-thru tonight. Also, out of the the order 2 Whoppers, nuggets, and fries, one whopper had pieces missing from the burger like they had been torn out. Not going to this BK again! read more

Burger King - They should start charging a fraction of the price for a fraction of the Whopper (no bites taken!). - Burgers Near Me - Johnston, Rhode Island

I frequent this Burger King in Johnston and I'm pleased with the quality and quantity of food and not to mention it's cleanliness inside and out.However on Tuesday Jan. 29th 2019 at 4:33PM I was waited on by an employee named Christally who took my order and when she asked if I wanted to eat in or out I stuttered for a couple of seconds which is a nervous habit of mine before answering someone and one of the other employee's mimicked me and Christally laughed and said loudly"he is so dumb"on 3 occasions with the manager a mere 2 feet away.These actions spoiled my dining experience as I will find a new restaurant to frequent after this experience.I reported this incident to mybk experience but never heard back about it which shows me they have a lack of concern for their customers.Good food and a clean restaurant are very important but attitude is everything in any business!!! read more

Worst customer service ever- Fries were stone cold- Burger hardly cooked- good thing I checked the order as it was missing items, Employee had a attitude probelm. When I reached out to corporate and local ownership they refused to even acknowlege my probelm. Guess they don't care what happens . read more

Drive through person on 2/4/20 has 0 communication skills and 0 customer skills. Not a single word spoken from the gentleman as in a thank you or you're welcome. Was greeted as the speaker with "what do you need? Was on his personal phone the whole time while waiting for food. Owner really messed up hiring this person. read more

Worst experience ever! Burger I got was cold- only 4 fries in the package- No napkins, employee was rude. Will never come back

The service is bad,employers don't pay attention,Employers are very rude and rush you,had to repeat order several times, they still managed to mess the order food was cold no cheese when I specifically asked for cheese in my order. place seems like its run by freshman's in high school and fool around not paying attention to the customers would not recommend. read more

I've gotten some decent food from this BK before, but today I received a sloppy mayo sandwich (supposed to be a Whopper) and a salad full of brown speckled lettuce. Yuck. read more