First time inside the store. I ordered an ice cream, fried cheese sticks, and a whopper. Paid online for dine in. They didn't have the ice cream and asked if they could sub cookies. I didn't want cookies, so asked for a refund on that item. Sat down and ate the burger and fried cheese sticks. First bite of the cheese sticks it was hard. It seems it was never heated or wasn't on a warning plate if it was. I threw them in the bin so I wouldn't get sick, and walked out. Finished my burger in the car on the way to Dairy Queen. The credit for my ice cream never came back on my bank account later. So I contacted online support via the app and gave them a piece of my mind about my visit here. They gave me a $5 credit. I may want to wait until they get themselves together before another visit. You may too. read more

On 07/14/2026 at 1 pm I entered the drive through, 25 minutes later the three cars in front of me moved. 10 more minutes and I was able to order. I waited at the checkout window 5 minutes for my meal, a whopper meal. The onions rings were cold as well as the burger. If the building should tell you something, falling apart and old looking. This is not the way to run a business. read more

Dasher delivered to the wrong address. I drive my nephew back to BK, and Dawn & Chris replaced the order! Great customer service. They even comped me a frozen coke!' read more

Burger King - Frozen Coke - Burgers Near Me - Gig Harbor, Washington

My son and I came by this location about a week ago and the staff were super kind and helpful but that's the easier thing to forget because the food was not only picture perfect and looked just like the advertisements but it was hands down the best BK we have ever had. Bro the fries were peak, the burger was fire and it all even looked great. The lovely slightly mature (though gracefully) cashier was so sweet and on point and the (I'm assuming 30 something) blonde manager was not only beautiful but super sweet as well. Wonderful BK staff. Top notch. read more

This place is a joke. I wanted to order 4burger meal. Teenage worker said "to be honest with you, if you order that it will take 30min" She was so happy to not take customer orders and make them walk away from ordering. Where is the owner of this business? read more

We have used this burgerking least 4-5 times a month for last 3 years. Only reason we go is that we love burgerking but this gig harbor burking is worst food ever. We were short of cresent breakfast sandwich once. We order family package but only one out three had one thin slice of tomatoe other 2 did not have any tomatoe at all. my 6 years girl ask me how come the whopper we got does not looks like ones we are eating. lady working the drive through on saturday is very rude. As much as we love burgerking, We will not go to this burgerking. DO NOT GO. read more

Tried one last time. Omg it was awful!! Very slow, rude workers, one girl gave me dirty looks. Very disorganized in grill and registers. Food was very bland. Last time at Burger King for us. Lack of management allows this behavior to happen and shake machine has been down for weeks. My husband loves bk, but never again. Mcdonalds here we come. read more

- 10 Stars Food is nasty! Food is cold! Severely overpriced! Dine in is still not opened after four years! Help is young, surely and ride! read more

I got bit by a copperhead while in the drive through, an employee sucked the venom out of my foot. Food was awful though.

very helpful service, very kind, food is great, all the workers were very kind and the food came very fast. i recommend that you come here when you are hungry Chris specially very helpful and was a very nice and good going guy read more

This is review for headquarter of Burger King. You hamburger buns feels like wonder bread that disappears while you are eating. It creates disgusting mass. I was eating bacon king burger. read more

some dude tried to walk into the girls bathroom (while i was in there) because the mens room was taken up stood there waiting to order and the worker was pacing around for a minute or two before he took my order (that's fine whatever). he told us the code for the drink machine (didn't know you could even put a pin on those tbh). overall just a strange experience read more

This restaurant has improved in the past six months. I have been to this location for the last couple years and it was the worst experience ever. But I have seen and tasted a difference in the last six months. The crew and staff have been improving and the whopper with cheese no pickle and onion, cheeseburger only ketchup and 2 fries and 1 large coke and all was hot and fresh, fries were hot, the whopper was delicious. The staff was friendly and cared about the customers having to wait a bit longer, they seem to be a little short staffed still but they hustle and try to get us out as fast as they could, there was only 4 staff members on and was busier than my prior visits. Great job and keep up the improvements read more

Horrible service. Rude staff. Long wait at the drive up window (15 minutes with only one car ahead of me) and cold burgers and fries. I did not feel well after eating here, so this is not a place where I will return. I would give this a minus star rating if I could. Tip: Drive one exit up to McDonald's. read more

Workers Nick and Tyler are absolutely amazing workers give them a raise please! Awesome attitudes especially for me coming in 5 minutes before close read more

Went through drive-through and there were signs saying "no burgers." Okay, no problem, we're still dealing with Covid era. Prepared to be completely nice to a person guaranteed to be having a hard day, I asked "do you have breakfast sandwiches available?" Response snapped back "that's what the sign says." Well, the sign didn't say that... I just was speechless for a moment and then drove through. We went to Starbucks instead! Obviously employees here need more support and a better work environment if they're that close to the edge! Sad for them! read more

Simply ordered a cheese burger and small fries, the cheese was not melted probably because the meat wasn't even warm and nor was the cold hard bun. Don't get me wrong, I love mustard however, not a huge blob of mustard with a little squirt of ketchup and no Mayo. I wished I had gone to McDonalds, it would have been hot. Tried to go on the survey, way to long! read more

Food is good but they seem to chronically be short staffed. Long drive thru waits - don't go there if in a hurry.

I'd give a negative star if I could. I get off work late, arrive at 8:30pm, pay $15. And all of my food was Luke warm. Burger was dry. Thanks a lot. I wish they would have been considerate that I'm hungry and made me fresh food. Would they like to be served that ? They could have faked like they cared and microwaved it at least. Fries are best fresh though... anyways, shame on you. That was my first and only time going there. I'll make sure my friends and family never go there. read more

I feel bad for the employees here. They're obviously understaffed and overwhelmed. Placed an online order at 12:10, arrived at 12:20 and it wasn't ready until 12:55. What a mess. Maybe if you guys paid your team a living wage your customers would have a better experience. $16.25 an hour in Gig Harbor? What a joke. read more

Went through the drive through and got back to our hotel(around the corner) food was cold. We called back to inform them and they stated there was nothing g they could do the food didn't feel cold when they bagged it. Thank god for microwaves! Well played Burger King...well played. Should've went elsewhere. Don't spend your money here...especially if you're hungry. This would've never happened at McDonald's ‍. Gig harbor Burger King is trash...wish there was a negative star rating. As 1 isn't deserved aside from being able to take an order and get it correct. read more

No issues with staff or food however the drive thru is poorly designed. Even being extremely careful I managed to scrape my wheel. Won't be back. read more

The employees here don't care what's advertised on the menu. Manager can't be bothered. I pointed this out over a month ago this is my return visit and it's still there. Receipt printer was down too. I'm not sure on the service and or cleanliness and ability of this staff go to Starbucks or the next exit is McDonald's read more

Burger King - Do you or don't you sell cheese tots??? - Burgers Near Me - Gig Harbor, Washington

Staff and management are very friendly and considerate. Busy lunch rush and non stop drive through orders, while still I got everything I ordered much sooner than expected. read more

Have no idea what is going on at this restaurant, but now have been through drive in twice for a crummy cold sandwich in the last month. I'm done, no more wasting my $$ at this location. read more

This is literally the worst restaurant in all of WA state. They are closed at noon on a Friday because there is only one person working. The owners must be using the place as a front, because they give zero effs what people think of their restaurant. read more

Negative stars. Got food poisoning. Notifying the health department and L&I. This business is hazardous and highly suspicious that the lobby is never open. It will be shut down soon. read more

Horrible service, food, and hygiene. Ordered a shake. Told no shakes. Ordered an iced coffee. Told they hadn't made coffee that day. Ordered a Whopper with cheese, no onion. Received a Whopper with cheese AND onion, served cold. Ordered a Double Whopper with cheese. Received some other burger with bacon and jalapeños. The drive-through window area was grimy. The service person was unkempt -- uncombed hair and three days worth of beard growth. And worse, he burped into the mic several times while taking our order. We won't be back. read more

No King here just a Jester. Lobby was closed, who knows why. I guess Covid can be an easy excuse. I'm number six in the drive thru line. There is not one car ahead of the order point. After five minutes a car in front of me leaves the line without ordering. After ten minutes with no orders taken I leave as I'm still the last car in line. Lucky me since I wasn't trapped between cars. TO BK CORPORATE: DO US A FAVOR AND SHUTDOWN THIS PLACE. THE OWNER's DEMONSTRATED SERVICE IS SO FAR BELOW BK STANDARDS TO BE LAUGHABLE. read more

This burger king is needs help! Please get some help! Employees are very nice but EVERY time I go there I request HOT food and it is NEVER hot! Isn't that a violation of the health department? I don't understand why they are still open and why it's so difficult to serve food that is hot! Get it together Kimball BK employees- or get a new job! Owners need to be more observant of how their employees are representing their business!!!! NOT GOOD!!!! read more

This was my first visit to this BK in roughly six months. The experience at this BK left me knowing I'll never visit this location again. I asked for mayonnaise and a dipping sauce with my meal. The guy at the window was apparently putting something into my order bag with two combos. When he handed me the bag, he said "your sauces are in the bag". Shortly after leaving, I discovered no mayonnaise or dipping sauce were present. While this may seem like a minor discrepancy, it's not. He said the sauces were included. Because the doors are locked, I suppose my only recourse would be to get back in the drive thru line. Not worth the effort. And, besides, the food was marginally edible, even for fast food. The order went in a nearby trash can. COVID challenges or not. This place is genuinely horrible. Perhaps a manager could take interest in this fast food failure. Good Luck. read more

Lobby not open for some unknown reason. Go through the drive-thru and it says cash only. Then the guy says they don't have the chicken sandwiches. Okay people we tried to give in and go with the flow, but 3 times is a bit much. Get it together. read more

I have mixed feelings about this Burger King but overall I think it has a lot of potential! I would like to give it 5 stars based on the fact that the property is kept clean, the inside is refurbished and clean and the staff is friendly. But I rated it only 4 stars based on the issues of my last visit. There was very overwhelming pungent stench of grease (or fryer oil) that needed to be replaced and they were out if some condiments (?)... That said, the staff was able to take our order quickly and were very courteous. The food was fresh and taste the way the Burger King should. *I'll have to visit again to give this place another review but overall I'd say it to decent Burger King to visit.... read more

I wish I could give this restaurant a negative rating. I placed an order and was asked could I wait five minutes. I said that was no problem, 15 minutes later, my food arrives lukewarm. I called and spoke to the "manager" who said, they got busy so that is why it took so long to bring the food out. Then said there's only 2 of us working so we got it out to you when we could. I asked why would you send out lukewarm food. He repeated how busy they were. When I opened my chicken sandwich the lettuce was wilted and scarce. read more

Burger King - The bread and lettuce for my chicken sandwich. - Burgers Near Me - Gig Harbor, Washington

Minus Stars would certainly be a more appropriate rating! Not here since 2019. Saw that Burger King had a Sourdough Burger, which you cannot find anywhere except Jack-in-the-Box! Single Patty with cheese sourdough burger, $6.99 + tax - F'ING SERIOUSLY? Prices not posted on the drive thru! Did not open the burger up before I left, again my bad! What I got a short time later was a medium rare burger, on "untoasted soggy white bread" with one pickle and foul smelling onions! Taking the time to research Burger Kings in the area they are under the ownership of an LLC out of Vancouver, Washington, and incorporated in Delaware! Going further, the entire Burger King Chain is owned by an unnamed "Foreign Corporation"! In the not to distant past this BK was owned and operated by a couple of guys who worked and managed it every single day! Now, it is staffed and managed by a bunch of lazy, unmotivated children! You have been warned! read more

Went there on Sunday. Had a long wait at the drive through. My order was totally wrong but I didn't find that out until I was home.I The order I got was chicken sandwich and I say skip the chicken at a burger place. read more

I support my local community by patronizing our fine Burger King. Burger King is where I go when I get a yen, a jones, or a hankering for the special "char flavor" that is the signature of their establishment. I am less enthusiastic about their BDVS's (burger delivery vehicle systems), but the burger remains the cornerstone, the foundation, the bellwether and the lodestar of what I term "depeche gourmet." In addition to the food, the youths working here are friendly, amiable, and courteous. They often smile and seem genuinely caring in their demeanor and enthusiastic in the discharge of their duties. I'd even venture that they acquit themselves admirably in terms of the precision craftsmanship demonstrated in this franchise. If that were not enough, the location itself is an excellent place to work, study, or maintain a community office. It is surprising quiet, and large picture windows allow an abundance of light, unlike the nearby Starbucks, which seems like a cold, dark, cacophonous dungeon by comparison. Unlike a coffeshop, saloon or literary salon, It isn't currently the fashion to remain here for any purpose, or to tarry for more than a few moments. Consequently, few people do. I see the occasion family with children, quietly biding their time before departing for an adventure, or to retire to their home and hearth. This very fact is what makes the location such an inviting spot. It's not just because I'm a paranoid, misanthropic, nonconformist contrarian. There are no loud, stressful alarms or beeping sounds and people running back and forth like an army base that's about to be overrun by an enemy attack. It's safe here, and has a semi-clean, single stall restroom. And if you do want to work with coffee, they can set you up quite nicely, and at a fraction of the cost of the average coffee chain. Come hither, eat a burger, and support the youth of today, so that they can become the faithful consumers of tomorrow. read more

This was a very disappointing trip. We come here a couple times a month and the food is normally yummy like you would expect. But tonight, the fries were really disgusting. We had to soak them with a paper towel and so much oil came off that we couldn't even eat them. There was literally oil pooled in the bottom of the french fry container. The rest of the food was fine.. read more

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Their inefficiency is puzzling,, frustrating and inexplicable.Also, my burger was cold. The employees run around, busting themselves with seemingly little to no results. ????? read more

The worst drive through in the history of drive throughs..... been waiting 45 min it's July 17th at 7:11pm. So slow!!!!!!!!