After a long overdue tech update with self serve order kiosks and a great decor makeover this…read morelocation will never be the same again. The staff is friendly , prompt and helpful Service is fast and the location is spotless A definite "level up" upgrade

Went through the drive thru and the guy that took our order kept sighing and it was clear he was…read moreirritated because we either had a big order (we were ordering for 4 people) or because 2 out of the 4 people weren't exactly sure what they wanted so they wanted to take a minute. He also refused to give me my receipt after overhearing me say that he wasn't going to get a good review if I did the survey. Other than the rude guy who took our order, everything else was fine. Order was correct and the lady that gave us our food was pleasant and polite.

Andrew offered my wife and I free subs based on a poor review when they charged us for extra meat…read morewhen they had not provided that. So pleased he made good on the offer which we used Today. The workers just need to be a little more focused as it had happened twice but hopeful its behind us now as the subs are very good.

I love the subs. If you go in, the service is good. It is a totally different experience if you…read moreorder online. The two times I have ordered on line I had to wait an additional 15-30 minutes after the time they gave me. The last time the made at least 2 dozen subs while I waited. I should have walked in and ordered and I would have been out the door long before I was. If you tell me to be there at a certain time you should be within a few minutes of that time

Burgers were good just made nice and hot Service was good…read morecondiments were stocked and organized Place was clean but the floor was slippery Over all good experience

Me and my family went to Wendy's in batavi ny last night (March 20th 2026) at around 7:30pm. the…read morestaff was standing around on the phones. While other Staff members were yelling at each other back and forth. We stood at the register to order for a good 10-15 minutes. And not one person took our order or even acknowledged us! We finally said since we're not being served we will be leaving. No one said a word! We will never be back!!

Piss poor customer service. Asked to pull forward and wait in the drive thru. Waited almost 10…read moreminutes, then went inside, where no one wanted to acknowledge there was someone standing at the counter. Apparently no one can read or follow through, as my order sat getting cold on the counter, ticket clearly said drive thru. Lukewarm food, half dozen clueless idiots behind counter and pissed off customer...never again, should've known better

Good food, staff always nice, sometimes gets my order wrong but no pickles so it's ok.read more

The food there is amazing. And the girls that work there are even better! Wonderful customer…read moreservice only a 20 minute wait period if you order over the phone and if you order inside they have you in and out in under 10 minutes. This small little deli definetely gives you the bang for your buck. The cheapest yet the best sub I have ever had

This average looking corner deli is a Hidden Gem!! Best sub sandwich in Batavia but I was here for…read morethe sweets! Being a NY girl home on a visit I was in search of half moon cookies. A little birdie told me they were here..SCORE! But I couldn't stop there, this Cookie Monster had to get some Italian cookies and cannolis! If your sweet tooth is aching, Southside Deli has you covered. Slices of cake and cheesecake too!

I ordered a bacon cheeseburger with lettuce, mayo, pickles. Small fry and chocolate milkshake…read more Despite the bun being stale, and the lettuce being the white ends of the wedge. The burger and bacon was good. Fries were crispy and well seasoned. Chocolate shake, good as always, great consistency. Restaurant was decently cleaned besides tables being wiped down after customers leave. Bathroom clean as well. *Edit in* as I pull my fries out of the bag found a hair in/on fries The workers were very respectful and apologetic, and they comped my fry. Earning them an extra star for that.

Pretty good overall, food was good especially the milkshakes, service was fast and efficient got…read moreour food in a good time and it was made well not 5 star but really good. Scenery wasn't too much but clean bathroom's. 4 stars!

Excellent customer service! We ordered on the app and our order was ready right when we walked in…read more Food was fresh and hot! We will be back!

We were passing by the rown. The store is clean. Workers were busy wiping down the tables and…read morekeeping the condiments filled. The classic roast beef was tasty.

This LJS is a combo location along with a KFC…read more I stop here every time i pass through Batavia. The main reason is because this location doesn't fry the fish or hush puppies until you order it. You might have to wait a couple minutes longer, but the LJS items are always hot and fresh when they hand me my bag. I've eaten at locations from across the country. From Texas to New York and i can say with confidence that not all LJS serve their food made to order. For this i will continue to stop in every time i go through Batavia

This shares a restaurant with a KFC. I wish it was a stand alone long John silvers because I don't…read morebelieve they offer certain menu items that a stand alone location would offer. Like the fries are KFC fries...the coleslaw is KFC coleslaw as well....it makes me wonder if other things aren't what it should be...like the batter they use for the fish and chicken which is extremely salty. Honestly if it was less salty I would have loved everything I ate. I've wanted to try long John silvers for years...this was my first experience. The hush puppies are delicious...the workers are pleasant..the restaurant was clean. Give them a try!

This is my favorite pizza in Batavia. After living here for a few years, this was my go-to spot. We…read morewere back in town for the day hanging out and decided we needed to get some pizza before we went home. We ended up getting a few things which were all delicious. We got a large cheese and pep pizza, some wings, fried mozzarella, and some fried dough bites for dessert. The pizza here has been great and the service is always pretty quick. They have two sides of the restaurant with takeout on one, and dining on the other. The dining room is gorgeous and has such a great vibe to it. It feels upscale, yet cozy. If you're in Batavia and need a pizza, Main Street is the place to go.

Once again, I'm back in Batavia and MUST stop in here as I " eat my way " through western New York!…read moreLucky for me it was a Tuesday so I could take advantage of the Pasta Special, 2 pasta dinners and a bottle of wine for $30. As always a delicious meal

Customer service is not great. If you do decide to eat here, make sure you have your order ready or…read morethey will treat you pretty poorly.

The place used to get my order right every time, and now it seems to be wrong every time. Not sure…read morewhat's going on there, but their day crew sucks. I've also had my online order taken by DoorDash so it wasn't there when I arrived in the store. They said this was the third one that happened that day, so maybe they should do a better job keeping an eye on Stuff.