I haven't been here in a while but the other night I stopped and the place was very clean inside and the staff seemed to be friendly and accommodating to me since I was the only customer inside. I can say they need more help with drive-thru. The lines were long and they only had two people preparing the food. The food I received was fresh and tasted fine and the team seemed to work well together. read more

I've been here a couple of times. They upgrade your meals, without asking (they should come as a medium, but they change them to a large). Today I ran there on my lunch break. There were two cars in front of me in the drive thru line, one at the window, waiting for their meal. I sat at the ordering area for 5 mins. The woman who pulled up behind me ended up leaving because it was taking so long. Finally, after the 5 mins I asked if they were going to take my order and he said it would just be another couple mins cause they were "very busy". So I left. They lost at least 2 customers within 5 mins because of how slow they are. Maybe short staffed? I wouldn't be surprised if this location closes, terrible customer service. read more

I asked for a whopper no pickles no ketchup it says it on the order not only did I have to wait very long just for a whopper meal it came wrong in the receipt it says no pickles no ketchup and it literally has both on it read more

Burger King - Burgers Near Me - Ansonia, Connecticut

Do NOT leave without checking your order!!! You would think I would have learned by now, since it happened before, but once again, missing my cheeseburger tonight for my app order. Think it's time to give up on this place finally. read more

The store was very friendly , was very Clean and the team is the best i recomended this store to share with you family and friends read more

The staff was very kind and helpful to me when I had a medical issue at the restaurant today. Thank you for your compassion.

This place is awful. How can they not find people to work there that can get it together. McDonald's, duchess and KFC all have drive thrus w competent workers. Every time I go to the BK drive thru they are pre-occupied, don't get my Order correct, are argumentative. The When I do get the order it's completely fucked or missing items. Last time I was missing 2 out of the 6 burgers ordered and the time before that I ordered 2 plain cheeseburgers w ketchup. I got 2 buns w ketchup only, no burger... It's been like this for years at this location! Idk why they can't step it up read more

I walked into this store and wasn't wearing a mask. I couldn't see the sign on door, coming from darkness to light. So when I was standing at the counter , one of the girls in the front (MOD), told me I needed a mask, that's the store policy. I complied and went out to get one and came back in.  After taking my order, the (MOD) was in the back handling food (Hamburgers patties) without wearing a mask at all. When she came up front again (she was working drive-through) I asked her, nicely, why she made me wear a mask, yet she was handling food without wearing one. Her and the other girl up front, both began to attack me, saying what does it matter anyway.  Well if we need to, and I did, and their handling food, then they Must, AT ALL TIMES!  As I was leaving they both were belittling me still and one of them even called me a Cunt! I'm not 100% sure which one, but I believe it was the one that I'm attaching a picture of that said it. Keep in mind, both were very unprofessional, but even for a MOD, she shouldn't have acted this way towards a customer. read more

Burger King - Photo of one of the 2 girls working front. - Burgers Near Me - Ansonia, Connecticut

why can't there be zero stars? Every time you come here you have to literally make it a half an hour ordeal because they have you pull into the front. There was nobody in front of us and now there is four cars behind us. We have been waiting for a burger for 15 minutes now. It's completely inappropriate and it is like this every single time and it has been like this for years. They are the worst ever and because they are the most convenient and closest everyone just deal with it. there's never been a time or you don't have to wait for your food it's completely unacceptable and they need to do better. I wish they would actually do something about this Ryan reviews but they never will Not to mention they have the worst attitudes when they bring out your food as if you are doing them a favor by waiting read more

Some days, like any place, service or food can suck but today they were very polite and attentive so they deserve 5 stars. Whoever is working tonight on July 13, 2021 is doing a great job and should be applauded. read more

One word can describe this place - CLUELESS!!!! I would imagine 6th graders would do a much better job here!!! Service is horrible!!!! They don't give you receipts so if the order is wrong you are out of luck. read more

Never any issues. Today was my 1st time going inside. It is super clean but 5 stars is for the bathroom. It's a single person bathroom and I really was trying to talk myself out of using a public restroom....I was so thankful. It was so clean, smelled good, spacious. Don't you just love those moments when a public restroom is 100% BETTER than what you were anticipating?? read more

I am always happy with my orders. I've been getting the 2 Jr. Whoppers with cheese for only $5. The whoppers are always delicious, made fresh and I have to say I don't mind waiting a few minutes for my order because I know they're being made fresh. read more

Well this is a place I can walk into and they have my order ready when I walk in the door if it's not busy, yes there have been times when I've had to wait or I ask for chicken sandwiches and I get cheeseburgers. It's ok we all make mistakes especially when is busy... but I give them 5 stars because every time I go they are very friendly and when I've mentioned the mess ups they fix them with no questions read more

I will never order delivery from this place again! Everything listed on the expeditor receipt but missing quite a few items ordered. When you try to call the restaurant lines busy. Probably keep it off the hook so the customer can't call to complain! I guess you have to be a complete incompetent person to work there! They should have shut this location down! read more

Can someone help the Burger King in ansonia,CT!! I moved from bridgeport and Stratford where it is great, but the Ansonia location is making a horrible name for you!! Get better staff or something .... It's horrible, food is cold, takes forever, rude, they never have sauce, and just overall horrible that's why I stopped going at all!! read more

This place should not be approved under the health standards I found un healthy things in the kids meals and to even call them no one answers the phone The service is absurd and what you pay is not what you get I also found an insect in my daughters food Double bacon cheesburger, they must not know what a double is Also that is why it is unhealthy and i bet they dont even wear gloves handling food How can the town of ansonia or derby health district not inspect there facility There ratings all over speak for it self This is ridiculous and also an infant can almost swallow something that should ve inspected by the district for quality I have been advised not say too much read more

Burger King - a burger with bacon, cheese, and pickles - Burgers Near Me - Ansonia, Connecticut

They suck, the food is always the wrong order. They never get it right! Never again will I order from this location.

This is the worst BK on earth. I could prepare and serve a burger better than the employees here do using only my butthole and a birthday candle. This place = NASTY read more

Just went to BK in Ansonia CT! Spend $36.00. They didn't give me my onion ring. I asked for no ketchup for 1 of my orders had ketchup. I tried to calm my kid down about the ketchup until I started eating my burger and there was a hair in it!! My entire dinner was ruined. My family members were very upset. My coke was nasty. I bragged to my daughter that BK is the best. Now I have egg in my face! Thanks for taking my money. I have several options to choose from where I live. BK won't be one of them!! You guys hire trash people and that's the service we get! Good luck with BK! I have not eaten my burger. You can have it hair and all! I left the hair read more

This is the dirtiest Burger King in Connecticut. I have gone here a few times and will never come here again. The sandwiches always look like they were made by a 2 year old child that was finger painting with the ingredients. The people taking your order are almost always rude and downright annoyed that your coming in. After the 3rd time of terrible service I have giving up on this store. Besides there's 3 other fast food restaurants nearby that know how to treat customers. read more

Do not go here! Half the time they are out of food, including burgers on the menu! Isn't this Burger King? Every time I want an icee, the machine us broken and it never seems to get fixed. When you are ordering through drive thru, you can barely hear the burger king employee through the intercom. I feel like the restaurant is unclean and numerous times my Wife and I have gotten sick after eating there. Food had been cold and soggy like it was sitting for a while. Needless to say, the Restaurant has lost my business and I have no interest in going to any other locations. read more

Never ever get the order correct. It never fails..I get home to hungry kids and im missing half the order...plus the "specialty" sandwiches were dry and cold. So pissed at myself for trusting the rude snippy delivery girl and not checking my bags! Not to mention the ridiculous line of cars waiting for their food. read more

Absolutely the worst Burger King location. Manager is remedial. Doesn't know how to count nor give customers appropriate orders. Never go threw the drive threw as you will be waiting in the front of the store for your items forever. Just all around poor management, poor service and all around poor attitude. Do better seriously. read more

Burger King! The way your menu showcased food items and what is actually packed. There is a difference of earth and sky. Ordered spicy crispy chicken burger and chicken sandwich meals, burgers were absolute tasteless because it did not have anything apart from few lettuce, chicken and mayo. And chicken wasn't tasted fresh and it was rubbery.! It's total waste of money ($16.35). Never stepping in this joint again. read more

Came here today for lunch . Stale buns, wrong soda and food not so hot. Also NO RECEIPT and missing a couple of chocolate chip cookies I ordered. NEVER AGAIN!! read more

First time here; had a pretty small drive-thru order, but had to wait off to the side with two other cars for ten minutes. When I finally got my order, the employee didn't say a word to me, much less an apology or thank-you for waiting. I say to her "Thank you...?" No acknowledgement whatsoever. I'd also asked for a sauce, but didn't get any, and no napkins. Not coming back here. read more

Horrible service, always pull your car to the side in drive thru. And your order is still wrong. Sour looking day manager has no people skills. Owner: sell it to someone who can actually run this. read more

The lemonade was fine! Everything else just Ok. My wife's impossible whopper was hard as rock. Asked for another one and it never arrived!!! read more

I see negative reviews here. I don't know why. As a long time customer of this BK . I like going to this location in ansonia. I find friendly attitudes and good service. Hard working staff. My food is is good. I went there tonite and will be back again. Side note-I can not eat mcdonalds burgers without a getting a pain in stomach. Wendy's burgers taste too salty. BK is where I go. I like the taste of thier burgers. They give seniors a break on drinks. I like the nuggets. I like the breakfast at BK better than McD read more

I'm ONLY giving this location 3 stars because my friend works here and he busts his ASS to make consistently good food. If it weren't for him, this location would go out of business. I'm not even just saying that because he's my friend, but because he's been here for 2 years and does everything the way he was taught. His Whoppers come out looking exactly like the ones in TV commercials, it's impressive! The owner (also owns the one in Derby) is a complete jerk. The employees are treated like CRAP. Oh, and the whole running out of burgers thing? It's because he's too cheap to buy sufficient stock and they frequently run out. One time, and I have a picture of this somewhere that I should post, the drive-through was backed up, with tons of people having to park and wait for their food, and what did the store manager have one of the only other long time employees do? GO OUT SIDE AND PAINT THE SIDEWALK GREY! YES! That makes SO much sense! In an understaffed location, with so many people waiting, gotta make sure the sidewalk is pretty! To sum it all up, the 3 stars is for my friend whom is pretty much The Burger King, and no stars at all for the store manager and the franchise owner, whom are ASSHATS!!! read more

I don't come here often, though I am frequently at the CVS in the same plaza. Food was fine. No complaints about the staff.

Okay, a while ago my friend told me a nightmare story about this place, so I haven't been back since. Today I was looking for a cheap quick lunch and felt like a burger. Since Mc Donald's is being rebuilt I decided to give the King another chance. Went in and order two number ones with one Hershey pie. 19 and change! (Maybe they should get paid 15.00 a hour.) It came out fast but NOT fresh. There was no ketchup in the pump and the soda machine only had a few selection. The over flow and ice pour out was dried and cover with pink bacteria. Definitely has not been cleaned yesterday or today. I sat down to eat and then the place got pretty ghetto. The workers started to call each other names and laugh and carry on. Very loud a women worker yelled, "YOU FAT HEFFER, YOU ARE ALWAYS EATING!" SMH.... If I get sick I will write a update. Not coming back. read more

The service sucks I ordered 3 $6 meals and 2 large fries and only got 1 large fry. I am pissed. They should just close for good. I hate them. After 15 times trying to call them I just gave up, really professional. I hope you guys close for good McDonalds is so much better. read more

I went to this store for dinner and was told they were out of burgers. Seriously? It's fu€king BURGER KING!!

We got very sick 3 out of the 5 times from that location. Stomached are terrible right now. This was the last time we go.

after going inside and placing an order to go...brought home to find out it was nothing i ordered and paid for....tried calling ...phone busy...ordered a chicken crispy bacon and onion ring combo...got chicken fries and onion ring...now am at home with food i cannot eat...this is an ongoing thing...i pay for an order would like the order i want....cant even contact by phone...not getting back in my car and driving...this is terrible service read more

These people always get the orders wrong. I ordered 2 whoppers a plain whopper cheese and a Regular whopper with cheese. I got a super cold whopper with everything and another whopper with everything and no cheese. They were not busy, we were the inly people there and they had us wait over 10 minutes for a wrong order even though the receipt is correct!! I don't get it how hard can it be when you're no even busy. Not the first time with this BK but it is the last!!!!!! read more

Burger King - a hand holding up a receipt - Burgers Near Me - Ansonia, Connecticut

Seems like they only hire rude young people. Every time I come here and order something they take forever but never forget to give me attitude. read more

I'm sad to say that I'm totally discussed with this place. Everytime I've eaten there there has been something wrong with the food. Old and cold and descusting. Get it together BK read more