It's been about 15 years since I ate at a Buffalo Wild Wings and it will be at least 15 more before…read moreI eat there again. My go to many years ago was the buffalo chicken ranch wrap. It was loaded throughout the entire wrap with crispy chicken tossed in medium buffalo sauce with restaurant style ranch drizzled over it, tons of shredded lettuce, shredded cheese, and diced tomatoes. That's my memory.
Here's my reality. After a full day of travel and no food, I was about 30 minutes from home and wanted to grab something quick. It was approaching 10pm and without going completely out of the way, I had 3 options and chose to try, what once, was something i liked. In addition to the wrap, I ordered a side of tater tots.
I pre-ordered and it showed a pick up time of 10:10 pm. I got there right at 10. I walked in and there were no orders on the board. Hard rock music was blaring and a nice young man came out from the back, only to advise me they hadn't started the order yet but he would bring it to my car when it was ready. I went back to the car. Within 5 minutes, I went from being the only car in the parking lot to surrounded by cars. I watched person after person walk in but no one was walking out. At 10:20, 5 minutes after my order was to be brought to my car, I thought they got too busy and he wasn't able to bring my order out so I went in. Nope, not ready yet.
If you're not familiar with this location, there's a board with orders that are cooking, orders that are ready, and the locker number the ready orders are located in for pick up.
They hadn't started my order, there were no other cars when i arrived, and when I walked in, there was music playing and no orders on the board whatsoever. However, suddenly, there are 5 orders cooking ahead of mine, mostly Doordash orders. My order was ready at 10:30.
The positive: the guy who initially came out to greet me was very nice. The tater tots were decent. Not the best I've had by any means but given this overall experience, they were a positive for this place.
The not so positive: the wait time, the lag time from placing my order ON THEIR SITE from the time they received the order, 5 DD orders popping up before me, and THE WRAP. I love tortillas. I had to remove SO much of the tortilla, it was too much tortilla, not enough of anything else.
Ya'll, there were 4 pieces of chicken on each side of the wrap. They don't toss the chicken anymore, It was a squirt of sauce for sure. Tomatoes aren't part of the menu anymore. The cheese is there. I haven't found many ranch dressings between Sarasota and Fort Myers that I like (Sarasota & Fort Myers has good ranch). Almost everywhere between there tends to overdue the buttermilk giving it a thick texture and tangy taste. I found this to be true at Buffalo Wild Wings as well.
I have never written such a long review. I just can't get over how bad this wrap was when it used to be so good. $21.15 wasted!