Grab a coffee and get ready to hear the story of the most unprofessional business transaction ever…read more Here's my story, upon hearing it, I hope you guys can learn from all the headaches I've endured with this company. 1) Placed an order on their webpage on a regular priced item, entered all payment detail. Nothing is shipped on the promised ship date. Days later, received an email from the probable owner of the store that they actually don't have the model in stock and there is no ETA on the arrival date of next batch. Furthermore, when and IF it finally arrives, the price on the webpage was too low and needs to be raised by $25 for no reason besides "The price has gone up and we can't control it". The owner didn't even apologize or acknowledge that this practice is complete BS. 2) Various emails were exchanged to express my dissatisfaction of the situation. He explained the difficulties of keeping track of his +1 million dollar inventory and the fact that since they're selling it below the MSRP of the product, its fair game to raise it (ya because everyone knows that as long as the price of something you buy is lower than the MSRP of the producut, everyone is getting a killer deal). 3)Finally I agreed on the higher price and unknown ETA because of the fact that I would rather pay a couple of bucks more to support a Canadian business over foreign businesses. HERE'S THE ICING ON THE CAKE: he was nice enough to inform me that the new quoted price is not a firm price anymore! It might go up even more when it actually arrives because his supplier might charge him "fuel surcharge increase, ship rate increase, exchange rate increase and so on, the retail price will reflect any of these increases." (THESE ARE HIS ACTUAL WORDS!) 4) Gave up and bought the same model from another Canadian model store located in Toronto. For the same price as when I bought it originally from the GPM website. I don't know anyone who would've even gone past point 1 before cancelling the order. The level of frustration I received from this store is unimaginable. Please just avoid the possible headaches and avoid these guys at all cost. No wonder they have over 1 million dollar of stocks available. Who would ever buy anything from these guys is beyond me!?

Amazing store. My family has been shopping at Grand-Prix Miniatures for over 9 years. They have an…read moreamazing selection of F1 merchandise. You can spend hours in the store looking at all their car models and the clothing. They have a nice selection of clothing for children. A must visit store for any F1 fan! The owner and the sales people are very nice and very helpful! They always go out of their way to help. Their prices are very competitive. My family and I love this store. I have many friends that come from Toronto and the US to shop here especially during the Grand Prix weekend.

Reasonable prices and phenomenal customer service. I cannot recommend these guys enough!read more

so far awful experience- debit card was declined (apparently they have issues with debit cards…read moreaccording to their customer service). so I updated to my VISA, received an email saying it was declined- checked with my VISA account and not only was I charged, I was charged $40 more than my invoice. Call their customer service back and they said they would look into it. The following evening still no response from customer service however another attempt was made on the debit card to charge me again, this time for the correct amount. Who knows where this will end but most likely I will cancel my order tomorrow and dispute the charges to my VISA account for the $165.55 they charged me and claimed the funds were not received. what a mess. Great prices but they need to get their shit together. UPDATE - received an email, apparently updating my pay method created two orders - I'm learning but still not great in options to pay No PayPal and no debit cards, crazy. Update to a 3 star from 1 star - hope the pigments are worth it.

Absolutely terrible at fulfilling online orders. The process of figuring out how to order online is…read moredifficult enough as it is, but then that's compounded after the fact when they'll deposit your PayPal payment and then not bother to ship your items. It took Kama over 3 weeks to send me a shipment notification, and then whatever shipping service they used never delivered the items. Looks like they sell some great products, but their ability to fulfill orders is woefully bad.

This is the ultimate store for the most obscure items you might ever need! They have supplies for…read moreevery occasion at the fraction of the price you'd pay at Walmart or Amazon. School supplies, bachelorette party, baby shower, engagement party, house party, BBQs, Christmas decorations, home improvement, cleaning supplies, car accessories, baking and cooking supplies, knitting, sowing, craft and art supplies, and so much more. One of the things that sets them apart from other dollarstore's is their large collection of balloons and their ability to blow them up with helium. Each helium balloon costs $0.50, you can call ahead to have them blown up and just come pick them up. On weekends there is usually a line up for the helium so if you need a lot of balloons best to call ahead. You can buy your own balloons elsewhere but if a balloon pops while it's being filled with helium, Forêt will not replace it so best to purchase their balloons. Forêt guarantees that their balloons are helium certified. Forêt is also a family run business. The owners speak English and French. A review below mentioned that personnel didn't speak English but I've been coming here for years and never had a problem. The store is very busy, the best way to get service is ask at the cash which isle a specific item is located in. Forêt is such a gem, the south shore is lucky to have it!

My all-time favourite little store. Most of stuff are 99 cent. This store usually have some trendy…read morestuff from China. My family and I support this local dollar store, I grew up buying all my school supplies there. Hope it will continue to last more years. What I like the most about this store is the crafting area. Don't hesitate to ask if they still have some items in the backstore.

I myself have never been to Montreal, let alone Canada until now and I happened upon this store…read moreclose to my hotel. The staff here are extremely helpful and knowledgeable about the stationery and writing utensils they sell. The selection of items like notebooks, pencils, pens, ink, binders - and at a reasonable price. They'll likely have whatever you're looking for. The store is a little small, but everything feels naturally laid out and not crammed by any means. If you are in Montreal and happen to be an artist or writer - this is a must stop shop for any supplies you have on your mental wishlist.

A very nice stationary shop with a good selection of pens & paper goods. The staff seemed a bit…read moreover their heads but eventually were able to help me try to find what I was looking for. They didn't have it but they helped me out. It's more a quality shop than a value one, but if you have strong feelings on nibs & bind weight you'll dig it.

I found a cute starwars lunch bag for my son for $10! It's in Place Vertu, looks like a nice…read moreluggage store and the prices are really good. Cash or Interac only.

Souvenirs are reasonably priced. He gave me a good deal for getting 10 items. Owner is very…read morefriendly and kept the store very organized and clean. Cheaper than the other souvenir shop few blocks away.

Fabulous place to buy your souvenirs if staying in the Bell Centre area of Montreal. Service was…read moresecond to none, as the server treated all customers alike. Nice guy!

Very disappointing experience at Deserres Montréal - Ville-Marie…read more I bought a toy on discount and returned to the store the same day, less than 3 hours later, hoping to exchange it for another toy of exactly the same value, simply because my child preferred a different one. The exchange was refused, even though the item was unused and the request was reasonable. What was most upsetting was the rude and dismissive attitude of the staff when I calmly explained the situation. I understand store policies, but customer service should also include courtesy and basic understanding. Given the circumstances, I believe some form of compensation (such as a store credit or exception exchange) would be appropriate to acknowledge the poor customer experience.

This is a small arts and crafts store inside a mall. Inventory isn't as expansive as Michaels but…read moreeverything is neat and easy to find. They also don't have coupons. Staff leaves you alone while you shop which is a good thing!