I purchased a hard drive online and had it shipped to this Bureau en Gros. At the time, they were only offering curbside service (or the website was offering free delivery). I opted for the curbside service so made my purchase online for an SSD drive for my laptop which was on sale, entered my Air Miles card during my order and was informed that my item would be available for pick-up the following day at noon.
Since the following day was a Friday and it would be more convenient for me to drop by this Bureau en Gros on the weekend, I didn't show up on Friday but showed up on Saturday. I parked at the designated pick-up spot and called the number indicated by the sign. Someone picked up the phone and I informed him that I was there to pick up my SSD and gave my name and my order number.
After less than a minute someone came to my car and handed me a bag (he didn't ask to see the email message that I received for my order). I looked inside the bag and saw the box for the SSD drive.
Went home and for the next ~3 days, I received email messages informing me that if I didn't pick up my item, I would be refunded the purchase price. I didn't think much about it since I already picked up the item so assumed the email message was sent in error. Bureau En Gros refunded the purchase price and then charged the price again the following day (this time without my Air Miles card number in the purchase).
From now on, I will either go into the store and purchase the item or if purchasing the item online, I will have it shipped/delivered to me for free as opposed to opting for curbside pickup. read more