Sent some flowers to a relative in Montreal. Flowers arrived fresh and looked just like the photo…read more 10/10 customer service and value for $$$

I was extremely disappointed with the customer service I received from Westmount Florist…read more I ordered an orchid plant online as a gift and even called the store beforehand for a recommendation. The assistant helped me make a decision, and I proceeded with the order. We communicated by email since they needed the recipient's full address and phone number. I promptly provided the information--but never received any confirmation or update to confirm that my order was being processed. It felt like my request had gone into a black hole. The next day, I followed up by phone since I hadn't heard back. I spoke to several people, none of whom could find a record of my order. Eventually, I reached the person who had taken my order, and I re-sent all the delivery details. She assured me that the delivery would be completed that day and that I would receive a confirmation and receipt. To my surprise, she called back less than ten minutes later asking for all the same information again--apparently, my order had been misplaced, and she couldn't even recall what I had purchased. She again promised to send a confirmation email once the order was finalized. Once again, no confirmation arrived. I had to call yet again to follow up, only to be told the delivery had already been completed. When I asked why I hadn't received any confirmation, they realized they had "made a mistake" with my email address. I find that hard to understand, considering they had successfully emailed me earlier to request the delivery details. This was an incredibly frustrating experience from start to finish. I expected much better communication and professionalism from a florist with Westmount's reputation. Lesson learned: don't be fooled by the polished website--what you see online does not reflect the quality of service you actually receive.

My girl friend and I came here to get flowers for her moms 50th don't normally write review for…read moreflowers shops but the serves was that good . The women who served us went above and beyond for us and help pick good flours and not to crazy a price . I forgot to take a photo of the end result we had so much to do that day. Highly recommend this small business. Specifically if you got no idea what your doing just ask for help.

Ordered some flowers online to be delivered for a birthday. They offer shipping at different rates…read moredepending on the location of the delivery. You can also have the option of adding a note at no extra charge which was handwritten. We were very happy that they were delivered in the morning without an issue. The flowers also look very nice and fresh. Highly recommend using they service.

From the owner: Fleuriste Juliette Inc. proudly serves Ste-Therese and the surrounding area. We're family owned and…read moreoperated, and committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. We always go the extra mile to make your floral gift perfect. Let Fleuriste Juliette Inc. be your first choice for flowers.

Very professIonal, fast service, nice and patient Julie. Bouquet arrived on time…read more to a sick person. Thank you. Will eventually recommend if asked on Montreal South. I live in Laval East and was given your name by my own florist.

Once again I was very happy with the beautiful flowers and professional service received when…read moresending flowers to my mother. The flowers, the delivery and the entire service was a delight and very professional.

Ordered flowers to be delivered to a friend for her opening night. Did all this over the phone,…read moreafter initially inquiring over email. Really helpful since I didn't speak fluent French, they had a super patient employee figure out the logistics w me in English. Requested the receipt be emailed to me and they did that instantly. Flowers were delivered on time and she loved them :)) Had the trio rose vase in hot pink. Fantastic deal for $40 (delivery and tax~$5+).

One of the few florists that I actually frequent. They're fast, reliable, and have great customer…read moreservice. They will also deliver only when and where needed, and if unable to do so, promptly let you know. They also have a wide and lovely selection of arrangements and other items. Definitely check this place out!

I have been ordering flowers from Elsa for as long as I can remember. Never disappointed, even once…read morethey delivered to a hospital long after closing hours for me and did not charge extra when I told them how important it was to me that the person got the flowers that night when I ordered at last minute. They truly love what they do and do whatever it takes to keep customers happy and always coming back. 4 Stars!

From the owner: Elsa Fleuriste Proudly Serves The Montreal Area. We Are Family Owned And Have Served The Montreal…read moreArea For 60 Years. We Are Committed To Offering Only The Finest Floral Arrangements And Gifts, Backed By Service That Is Friendly And Prompt. Because All Of Our Customers Are Important, Our Professional Staff Is Dedicated To Making Your Experience A Pleasant One. That Is Why We Always Go The Extra Mile To Make Your Floral Gift Perfect.Let Elsa Fleuriste Be Your First Choice For Flowers.

the most gorgeous bouquet everrr. had placed this order from the U.S. for a friend here and the…read moreservice and result was amazing. website was super easy to navigate and they were really accommodating on the phone when it came to deliveries. one of my best friends love lilies and i gave them free roam to add any additional pink flowers/plants to make it prettier. definitely would be ordering from here again!

Sweetest flower shop tucked in the train station mall right downtown. I came to pickup flowers as a…read morethank you to a friend for hosting us. I didn't know what I wanted, so the staff asked my budget and preferences and put together a stunning bouquet.

Love this place! The owner is a lovely woman who's been in the flower business for over 35 years…read moreand always knows what to recommend me based on the info I give her and she always gets it sooo right. Everytime i visit here I leave the store with a crazy beautiful bouquet and a smile on my face because she's also funny! Plus the prices are super reasonable for the quality/beauty/freshness of the flowes and the care that you get. Today i walked in there saying "I need flowers for my boyfriend we had a fight last night and I wanna make it up to him help!!!" Peep my photo for the bouquet she made me! I highly recommend

Following my last review, the owners were very nice in following up with me to make up for the last…read moretime. They prepared a bouquet of exotic flowers which lasted over a week. I can say that their gesture left me with a more positive experience than the last :-)

I don't know why, but we always seem to come by here on every trip to Montreal! The flowers are…read morevery nice and well priced, and the owners are super friendly. Definitely recommended if you're in the area, or even if you're not