It's been more than 10 years I think since I started going to Car-One Auto and Tire, and so I…read morethought it was time to update my review. Even though I live nearly an hour away, I still will go to them for all my auto repair needs (except oil changes, but even then if I can make it happen I'll go to Car One). There is almost no company or business I can think of that is better at customer service. If I was to right a dissertation on a PHD for "What makes a small business great" it would be about these guys. 1. They never lie to me. I trust them so much that I literally tell them "yes" to anything they say needs to be done to my car. This is due to them building up trust with me over the years to where I don't need to think about if they are trying to rip me off or not. They can see this review, so next time they see me, they COULD rip me off but I know they won't. 2. The customer service skills - they always seem to remember who I am the moment I say my name, even if I have not talked to them in over a year. Now, look at the attached picture. They literally filled out my mail-in-rebate for the tires I got from them. They even included the stamp!! They didn't have to do it, but they offered it without me asking and took care of it for me. 3. Loyalty. Read the other reviews on here. There is one guy who says he drives from Des Moines, IA because he refuses to go anywhere else. That's what it means to be loyal to a business. In Summary - there's no one better out there to work on your car. If you don't go here, it's your loss.

Car One has excellent customer service. They are very efficient and their prices are very fair…read more They will not up sell you. They will do recommendations but do not push you to do the service. They are very friendly. 100% recommend.

These guys do good and honest work for a pretty decent price. A couple of minor gripes…read more.. 1. I was told first come, first serve in the mornings. I pulled in the lot a half hour before they open (open at 7:30am). Even in a blizzard, there are folks lining up outside the door 10+ minutes before they open. With a handicap, you might not be able to stand in line for 20 minutes. It would be a great thing to have some number system or way to make an appointment (where that doesn't evolve into a half day thing for an oil change). 2. The parking lot is always choked full of cars. And driving in circles to find a spot isn't the easiest in this lot. Still, this is a great place in terms of value and quality of work.

I recently went to Casey Automotive to get my car's breaks replaced. My husband often gets his car…read moreserviced here, but I was equally blown away! With a job that sometimes has me traveling around the burbs, my breaks were in need of replacement. I called in the morning and they were able to fit my car in and finish it same day! We had a $120 off coupon that expired end of Feb but they still acknowledged it. It was easy for them to send me an estimate to my phone, texts when my car was ready for pick up, and allowed payment via text link or in person. Will was very professional and nice during the whole experience! They are ASE Certified and a AAA Approved Repair Vendor. Tip: Casey Automotive is one of the few in Illinois to receive the ASE Blue Seal of Excellence! Their mechanics are top notch so you can trust them when in need of car servicing!

I've been patronizing Abby Automotive since the day they opened, and Chris's integrity, honesty,…read moreand trustworthiness are unquestionable. That said, I do have to apologize on his behalf for one recent oversight: he clearly misplaced his crystal ball the day Victor T expected a telepathic quote. Imagine the audacity of a mechanic insisting on a personal inspection to ensure an accurate diagnosis instead of throwing out blind, random numbers! The horror of basic professional standards! In all seriousness, Chris won't just tell you what you want to hear over the phone; he does the job right. His commitment to actual expertise over guessing is precisely why I've trusted him with my vehicles for years and why this shop maintains such a high reputation. 10/10 service-even without the psychic abilities.

Horrendous Customer Service. Guy on the phone couldn't have a 5 minute conversation with me about…read moremy 85 year old grandparents car. Rather than me asking him a few questions to steer me in the right direction, he proceeded to tell me that I had to get the car towed to the lot and figure it out from here. I don't have the money to keep paying for tow trucks if mechanics can't figure out the engine issue. He claimed to be too busy and appointment schedule is a week out. He might do good work, but the guy doesn't care about people at all.

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

Hated leaving my super trustworthy mechanic/body shop in Oak Park (Danny at Suburban Auto) but Car…read moreDoctor Jr has definitely taken their place. Over the last four and a half years I've brought in four different cars including family members cars and all have been handled with premium care. Jeff and Jim have always been overly communicative, never do any work that they don't talk to you and get your approval first, and their team does great work. The pricing is very fair. They will even give a new car a full inspection and give you honest feedback. We had a family member buy a car from Carvana that had some issues that were covered under warranty. CD Jr dealt with the third party completely and updated us every step of the way. If you want your car worked on by honest mechanics who won't talk down to you (a complaint my wife certainly and justifiably has) and treat you with respect, go to Jeff and the gang.

I have a Honda Odyssey and the middle jump seat was missing the anchor where the seat belt attaches…read moreto the seat. Car Doctor Jr was able to fit me in the same day I brought the seat in and installed the anchor at a great price! I highly recommend Jeff and Car Doctor Jr!

If you want an auto repair service that you can trust to do a great job for a fair price, AW Auto…read moreRepair is that place. I now feel confident that I have my go to auto service experts! Thank you, AW, for another job well done!!

Check Engine light illuminated. Called AW on Monday to get a Tuesday morning appointment. They…read morewere able to see me. They repaired the issue - Coil pack on my 2007 Honda Odyssey was bad. I live 16 miles away and it is always worth the trip. AW Auto has been maintaining/repairing my vehicles for over 30 years. AW Auto will be the only thing I will miss if I'm ever fortunate enough to escape Illinois.

One day, my dashboard suddenly started flashing the brake warning light. I found this shop on Yelp…read morenear my job and gave them a call to see if they could take a look at my car. They checked my car, gave me a quote and provided feedback regarding what the car actually needs. I spoke to my brother and went to another repair shop where they priced it much higher. So the following few days I called back to bring in my car for service. Craig reassured me that the brakes were not issue but other issues would be the issue and make the car unsafe to drive. They were kind enough to lend me a loaner car for the weekend, and to my surprise, I got a call Friday evening that my car was ready for a pick up! The whole team was super friendly, it's a family owned business and it shows. They have me a clear itemized breakdown of everything that needed work, no pressure or upselling and were very accommodating throughout the process. Overall it was a smooth experience, and I look forward to coming back when needed!

Excellent work by this establishment. I would recommend this repair company to anyone in need of…read moreauto repairs. They are very nice people too.

Do not take your car here for more than tires. They do poor work and even use re-built defective…read moreparts. Even if the work is under warranty they will tell you there is still a charge for something else related to same problem. Stay away. You will have to bring the car back.

Visited this business today due to a flat tire at 5:10pm. The front window "open" sign was lighted…read more(as you can see in the photo). Walked inside the store and was this employee (dressed with a green sweater with a hoodie) counting money on the front desk. I explained the situation and all I wanted is a quick check to know if I could get home. In a very rude manner he replied "we are closed". I asked again if he can please do an exemption and please take a look and he replied "I already shut down the compressor... learn how to read the sign" and I replied: "the sign said you're open!" Unbelievable the mistreatment at this business by this man. Previously, my wife visited this location and had a quote pending for both our cars but definitely we will go to another place to replace our tires.

If I could give them a thousand stars, I would. They are not in business anymore, but, I'm going…read moreto give them a review anyhow just to say thank you for everything they did for me, and my family, based on my father's recommendations...for so many years It breaks my heart to see this and it hurts so much there's not enough words to describe the feeling. I could not in good conscience allow this beloved business to depart without acknowledging my gratitude. I moved here at age seven back in 1984. My father learned about Larry & Dan's from customers soon after we moved. Since then, until his untimely passing two years ago, he has only taken his vehicle to Larry & Dan's, and refused to go anywhere else. The quality of the work, the dependability, the honesty, and kindness from the mechanics were all the reasons we kept going. I cannot begin to express how many difficult situations over the years I've had with vehicles that Larry & Dan's mechanics not only went out of their way to take care of me, but at times did so free of cost. A simple eyeball inspection at times, to a recent occasion where I hit a curb and screwed up the front passenger's side bumper, that a mechanic put zip ties on it to secure it - for free. The cashier ladies over the years knew more about cars sometimes than the mechanics. They'd take down descriptions and pass it through the window like a chef reading off a recipe. They made good conversation in the always stressful experience it is going to have a car fixed. They put you at ease. Over the years the mechanics went out of their way, too, to find affordable solutions for customers going through difficult financial times. Their mechanics would pick up parts. They would research and find good quality used parts and devise a strategy to go and pick it up, then reduce labor cost on the bill. Recent experiences of mine involving a battery alternator, and four brakes that went out at the same time, resulted this way. Thank you for all your years of service. Even if no one reads this, God will read it, and the universe will come around and reward those who did so much, for so long, for Schaumburg. I'm sure I'm not the only one who passes by this location, sees it empty, and experiences that hit to the chest that's comparable to losing a family member. I lost my dad. This is almost like losing him all over again. His name was Robert and EVERYONE at the shop loved him. He taught three mechanics how to play guitar. They drove him home one time on their own accord. Years ago when I worked the overnight shift at Dominick's on Schaumburg and Roselle, I would forget to turn off my lights and in the morning find it dead. I can't tell you how many times the mechanics would come to my aid and they always jumped me free of cost. They installed the best quality tires. They took on hundred-fifty-dollar jobs that chain auto shops would try and manipulate a customer into thousand-fifty dollar jobs. They'd do jobs under a hundred dollars, knowing that the big job when we need it would come their way. The picture in the middle was always mounted on the bulletin board behind where the cashier sits. It told the story of how the business was put together. It emphasized their business strategy, their devotion to customers, and to making an auto repair shop more a place of ease, a place to be relied on, a place people always knew had their best interests at heart. They put the customer first every day of their existence. With a tear in my eye, and a pounding in my heart, I'm writing this with utmost sincerity to say thank-you and best wishes, good spirits, and blessings from above...to this amazing business.

I had to change my review from 5 to 1 star on google. I've been coming here for 7 plus years and…read moreloved how honest and good they were. When j heard rumors they were doing downhill I ignored it because I didn't have any issues with them till today. I called to get my oil change and was told to come today after 5pm for their special deal. I asked to make an appointment and was told no. I got there and they worked on it, but while waiting I asked how much will it be and the front lady who stated she is new didn't know the price depending on the oil. I thought it was weird as my last oil change was 43 dollars after I just checked. When the kid comes out to talk to me he states there is a leak and stops talking. I said yeah and? And he stated he is not a mechanic and doesn't know where it is coming from or what to do but to have me come back when their mechanic is in. I thought that was even weirder. THEN they are charging me 75 dollars for and OIL change. I asked them to pull up my previous tickets and she looked for 2 seconds and said she cannot find it. I had her call her manager and she said that's the price. I called midas and they are charging 40. They blamed the cost of oil. I literally said if I knew this was their special price id have just done it today on my day off myself. The front end girl and the non mechanic need to be trained better and should not state idk I'm not a mechanic while you are working on my car. Idk what happened but this place went to hell. And to clarify my car uses a synthetic(don't know if I spelled it correctly) blend which is the cheaper kind. We will be no longer recommending this place and going to another mechanic who is an actual mechanic. I am leaving a review on each platform so people can see this is not the same place it use to be.

Dan and the team at DJ'S Auto Service are incredible to work with. They truly care about their…read morecustomers and deliver quality work, with pride. Our truck was with DJ'S for a few short days and we were kept updated on everything. The repair price was very reasonable and the location is convenient. We highly recommend their services. DJ's also cares about our communities and strive to help others in need. We will be using them for future auto needs.

I brought a work vehicle here to be repaired and the repairs were done in a timely fashion, much…read morequicker than anticipated. DJs is a great place to have your vehicle repaired or even for an oil change. There's a nice waiting area and a restroom available. It's right off of Wise road and a nearby restaurant, if you wanted to go grab a quick bite.