Ever since management changed over a year ago it gone all the way to shit! Dirty as fuck, rude &…read moreincapable employees, manager doesn't exist. I rented a unit for 4 years and my company for 7 years. Piss poor stay all the way away. Missing packages, robberies... you name it!

Rented a Uhaul truck and Xavier and the whole team were very friendly and helpful in getting me…read moresetup and out the door. 10/10

The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

Recently, I relocated to Atlanta, GA. After finding the perfect place to live, I was in desperate…read moreneed of movers and a storage facility (only for a week though). I had never heard of a company that provides moving and delivery services, a storage facility (for various lengths of time), and pictures stored items which is posted to a personal, online account until I found Fifth Room Storage (which I found on Yelp)! Not only did Fifth Room Storage provide all these services, but they went above and beyond to deliver my items to my new place when I was in a time crunch. The best part is that they are extremely professional, technically savvy, unbelievably reliable and quite affordable!!! I could go on and on. Use this company-you won't be disappointed!!

From the owner: Fifth Room Storage is a unique storage company unlike anything in the industry. Instead of renting…read morestorage units, customers store by the item. As a result, they're often able to realize significant savings. We offer free pick up to our storage facility and same or next day delivery when you want something back. Even better, you manage it all online! Rates start at $1/item and you can store as little or as much as you like. You decide. Our Storage Services: Door-to-Door Delivery Get Specific Items Back without Leaving Home Only Pay for the Space You Use Great Rates: Storage rates start at $1 per item Never pay for empty or unused space No credit card required for reservations Next Day Delivery from $10.00 Other Info: Climate controlled space available Personal or business storage Manage your account online Call 404-624-6013 or visit www.fifthroomstorage.com to learn more & get a free quote!

The staff is never there to ask or answer questions for you . And the walls are falling in on my…read moreunit and people from the next unit has access to my property . My things are not secured . There are unexpected price increases and high rental .My property was damaged when doors were replaced on all the units and it was never replaced , nor paid for .

I have been with Cubesmart since my mother passedaway in 2019. I had to hurry and move her…read morebelongings into a unit when she died. Since then, we have had several major expenses come up which has resulted in us having to pay late. They charge a huge late fee (around $50) which we have paid. My complaint is the insanely high late fees and their lack of willingness to even consider waiving a single fee. They've made roughly $3000 in late fees off of my hardships. Even worse, without warning, I will receive a bill periodically with a new increase. Last month, my bill was $344 and I logged in today to pay and it is now $399. I don't know how a company can not only increase rates without any notice but they have no compassion for anyone who is struggling. Their late fee is 20% of the bills total which is way above industry standard. Lastly, when I moved into the unit, I was told there was a 10 day late fee grace period. This is not true as my bill is due on the 3rd and the fee was already assessed on the unit today (11th) They make up rules as they go, add new charges when they see fit, and lack compassion regarding their clients hardships causing them to continue a viscious cycle of late payments since they can never catch up with all of the fees and increases. ​

This was my first time ever getting a storage place and the process was pretty smooth. I had called…read morevarious places and they gave the best deal. I booked everything and signed the agreement online. I do wish they would include all fees in their quotes. I'm a person that likes all the details (not just what's convenient to say), when dealing with an establishment and when an agreement is involved. Other than that, they did great. The instructions to enter the storage were spot on. The lady at the front (who seems to always be working alone) has always been very nice and professional every single time I spoke with her.

We rented a climate controlled unit at 1249 Northside Dr NW Atlanta. EXCELLENT customer service by…read moreStacy Besler. He explained the the system, walked me to my unit, and was beyond helpful! Very professional and friendly. The unit was clean and we felt safe in the facility. We also think the price is quite reasonable especially for the location. Thank you again Stacy!

Oh my land! This is our first storage experience and we could not be more pleased. The biggest…read moreasset is Mahogany, the Manager. She is fabulous. Any business would be proud to have her on their team. She on top of it all, super knowledgeable and a helpful advisor to her clients. She is engaging, kind and efficient. She went out of her way to explain all the relevant details as well as the many ways they can help us. The facility is very clean and temperature appropriate. We feel very good about our experience here.

Josh at this location has been super helpful. He is very professional and patient when resolving…read morecustomer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.