I LOVE THOMAS!! My husband and I have been coming to him for years now, and continue to have him file our taxes even though we moved to San Francisco 4 years ago. We fly down to have him do our taxes every year, he is that good. This guy knows his tax $hi#, is organized as hell, and will help you maximize your refund (or minimize what you owe), is totally up to the latest IRS rules, makes you document everything, and is on top of every little detail. He will help you find deductions you are entitled to - even the ones you didn't know you qualify for. He is VERY busy and his business has grown over the last few years, but that's because he is AWESOME at what he does. Make sure to book your appointment early and show up to your appointment on time and with all your proper paperwork (this is not a "walk-in off the street 2 weeks before taxes are due" kind of place). If you don't come with the right stuff, it will just lead to delays (which is your own fault). Don't be offended if he runs behind schedule on the day of your appointment, because if you can keep your cool and be patient, he will give you his full attention during your appointment and will take good care of you. He explains everything in detail and will answer all your questions. This kind of quality is worth the wait. read more

Tom Burbank is a caring intelligent attorney he's never judgemental and has represented several family members for years. Tom is very caring and very down to earth. I appreciate his honest advice. I highly recommend him to family and friends. Jamie read more

I have to echo some sentiments of other reviewers. While I was happy with Tom, his office is a professional mess. After a few years of getting my taxes done here, I hit a wall this year. I was basically stood up for my 9am appt after rescheduling to accommodate his travel. I left several messages and NO ONE EVER called me back to apologize or re-schedule. He needs a new receptionist/asst ASAP. I will never go back. I was so angry about the run-around, disappearing act, and lack of acknowledgment that I had to wait to write this review. Very disappointed. read more

I've been going to Burbank Tax for the past 5 years, ever since I quit my day job and decided to work from home full time. I honestly don't know what I'd do without Thomas. Besides my taxes, he has answered questions regarding business taxes and licensing Ive had before. The best part about him is that, even though he is obviously swamped, he never makes me feel rushed when we meet to do my taxes. When you have client after client for 12 hour days, it can be easy to lose patience, but he never does. His receptionist is great too. The only downside is that since he moved locations, parking can be a tad difficult depending on what time of day you are scheduled. Other than that though, not a single complaint! read more

I've been going to Thomas for over a decade and he's great. Thomas always looks out for my best interest and provides advice on how to be strategic with my purchases. It's helped me become much more organized and cognizant of where/how I'm spending money. The staff is also phenomenal and always super friendly. read more

Great service. I enjoy being a client here. Very friendly staff. Thomas is great. The work with clients small and large. Easy to find. Very responsive through email and calls. read more

There are not enough words to explain how helpful and how much of an asset Thomas has been. He has been doing my personal taxes for some years after a referral from my partner (client of ten years!), so when we started our company he was the first choice. The older reviews on here are no longer accurate by a far stretch. After three FREE phone appointments, it was time to sit down with solid numbers. This week I was able to get an appointment within two days of my last call and my financial plan is super solid, all thanks to Thomas and the Burbank Tax team! read more

Sadly, it's a ZERO Star Rating for Tom. I too was a long term client and he's truly is MIA. Last I saw of him was on July 10, 2010 where we signed my returns. That appointment was not easy to schedule! He wouldn't return my calls, but after a few calls from my brother, he finally responded. He acknowledged dropping the ball, but never offered me any discount on his service. Frankly, I was just happy to finish up my taxes. It's been 2 months since he was "sent' my returns to the government, but neither have been received, let alone refunded! I'm left in a pickle and of course, Tom is nowhere to be found, again! I've made one final attempt to reach Tom. Hopefully he'll respond as my next step will be small claims court and a having him investigated by the IRS. read more

I have to agree with David. I used Tom for many years. In fact, I was one of his original clients when he started his own company. He was nice and helpful. I referred countless people to him and his business grew. Then things changed. He took on way too many clients (in my opinion) and he became VERY difficult to reach and get a hold of. It took countless phone calls and pestering to get my return from him in 2008. When I finally reached him I specifically told him how upset I was at the lack of basic business courtesy. Unfortunately, he thought it was better to lose me as a client than to apologize and fix things. It is a shame. I believe he is a nice guy and a fine tax prep person... but he needs to take some basic business-101. Clients should come first. Now my business goes to Turbotax. At least I can get my answers quickly. read more

I have to agree Tom is a nice guy BUT the office staff is inept and cannot keep his appointments straight or on time. Tom has prepared our taxes for 6 years now but every year he runs late (by 45minute - 1hour). This year I called to change an appointment and they had made the appointment on the wrong day - it's just unbearable. Can anyone recommend a good tax person in the valley - PLEASE? Tom is nice but doing business with him is torchure! read more

I'm sorry to say that after 5 years of doing my taxes... Tom is MIA. I filed an extension this year - and haven't been able to get my appointment rescheduled since it seems he's disappeared. I tried giving him the benefit of the doubt the past few weeks - but now, I'm left with just a couple of weeks to find a new tax person and get in to get them done.... read more

I've also been going to Tom for years... no real problems... I just called for an appt.. and for those of you who can't find him, he still has the same number but has moved office locations.. His new office is on 482 N Hollywood Way (white duplex across from WB). I haven't been there yet, but lets hope this office move is good sign... read more

I've been going to Burbank Tax for 4 years now and have had a good experience each time. Thomas specializes in helping out entertainment professionals and has always maximized my returns while minimizing payouts (yuck). What's more important here is that he's a cool guy with a friendly staff and accurate records...it never feels quite like a tax appointment. I used to liken tax preparation to going to the dentist. No longer. I would recommend Thomas and Burbank Tax to anyone, whether they're in the entertainment industry or not. read more

Not sure why yelp decided not to post my review, but here it is again. People should know the good AND the bad about a business. Shame on you, Yelp. I thought Thomas Olivelle was great until I actually needed some help after filing my taxes. Oh, he did fine just entering all my numbers that I gave him into his computer and printing out a tax return, but after we completed my 2006 taxes we ran into a bit of a problem. I had already sent my taxes in, and when I was cleaning out my desk I came across two 1099's that had been misplaced and not included in my return. I called Tom and left a message asking if I needed to file an amended. Never got a return call. I faxed him the 1099's with a note asking him to call me and asking again if I needed to refile. No call back. Called several times after that...no return call. Had a baby. Called after that...still no call back, then his phone was disconnected. So this year I get a letter from the IRS asking for money, and I call him to get his help, no call back. I email him a scan of the IRS letter, and tell him I need to reply to IRS before April 30th. No call back. No reply to email. This guy is so unprofessional. After paying close to $200 for a simple tax return, I can honestly say that it is better to go with someone else who may be able to help you if there is ever, god forbid, a problem with the IRS or you get audited or something. HE NEVER EVEN RESPONDED TO ME! He's just awful. He should really get 0 stars. read more

I've been going to Tom for almost 10yrs but he's flat out disappeared. I'm trying to find out how to reach him as well. If anyone has information please post a comment here. We need our tax forms! read more

The same thing happened to me. I had a very important issue that I needed Tom's help with. I left countless messages and emails and he NEVER responded. I now have no one to turn to and need help. If I had been involved in an audit - this would have been disastrous!!! Stay away from Tom and this company. Very unprofessional and not at all trustworthy. He does not stand by or help his clients in any way. How rude not too every return a phone call or email. read more

Sitting in toms office as I type this. This guy is good. We have been with him since the tony loya days. There is a reason why you need to make an appt. so far in advance, its because he is good and has grown to have a large clientele. If your in the entertainment biz, this is a god guy to use. read more

I've been getting my taxes done here for about 10 years or so and I'm very happy. Throughout the years, Thomas has taught me how to maximize my tax return. I wouldn't go anywhere else to get my taxes done! read more

my wife and I have been going to Thomas at Burbank Tax for 12 years. they are an amazing tax service for those of us in the entertainment/ production world. He is well versed on new tax laws and tax codes every year. make an appointment early. read more

I've been coming here for four years now and Tom has always taken great care of me...can't really figure out why these others aren't happy. I'm in the entertainment business and I've saved lots of time and money because of the advice and service I've received from Tom and Burbank Tax. I was referred by two coworkers and they've been coming here for years longer than me and are very happy with the service as well. They specialize in entertainment and they really know their stuff!! read more

talked with some people and they think we should file a missing persons report as well as file a complaint with a local branch of the irs. i am going to call the irs and then what i don't know. has anyone gone by his office? read more

Thomas is great. He's been doing our taxes for a long time. Always happy with his service & our taxes. Receptionist needs alittle more PR skills. Other than that Thomas is awesome. read more

Do not go to this man to get your taxes done. I saw him last year, and made a follow up appt to finish. He had left his office, didn't return my phonecalls and never did my taxes OR never returned all my documents. i spent months trying to get more documents and went to HR block! Save yourself some hassle. read more

Tom Olivelle has been doing my corporate taxes as well as my personal taxes since 1999. And, as others have pointed out, there was an unfortunate time period when his work was impacted by circumstances outside of his business office - but I stayed with him. Why? Because in business as well as our personal lives sometimes extenuating circumstances can define a man, or a business. When Tom came back on the scene from his hiatus he was supercharged to make up to his clients any challenges and problems created by his absence. And, you don't always find that in today's world. My loyalty is not easily given but Tom has continued to be a consummate professional and expert at handling my production company's and personal taxes, even through we consistently through curve balls at him, year after year. He has our full loyalty and highest endorsement, and I know many of my peers in the industry feel the same. Definitely give him a shot. read more

I've been going to Tom for more than 10 years now and every year I have a great experience. I know that in the last year or so Tom has been kind of hard to get ahold of, but from the looks of things this year that's all over. He's got a new location and additional staff, everything is much more organized. I've always been highly organized with my receipts and such and so my appoinments is literally no more than an hour from start to finish, and with the deductions I take for being an entertainment professional, it could take a lot more time. Tom's always been pleasure to work with and I hope if you've had a negative experience with him in the past year, you give him another shot. Your bank account will thank you! read more

I was a long term client. And the first couple of years went well, but after a while I needed to make an appointment in October to file by April, and then things became less and less personal with more and more wait time... I think he just took on too many clients. read more

Great tax guy. Knows his stuff.

Wow ! Burbank Tax really saved the day for me this year. I forgot to file an extension, but their office called & reminded me !! and handled it over the phone !! I mean who does that sort of thing anymore ? Great service and great people. It"s actually fun getting my taxes done over there-very friendly atmosphere. Thomas, the head tax accountant is very knowledgeable about all the ins and outs of preparing taxes. I like his new office-larger, modern and clean with a good, calm mood. They are even more organized now in this new location. I haven't had any problems with Thomas or his staff; and I would recommend Burbank Tax to anyone !! read more