Had a big hiking trip this weekend and I hadn't had time to wash all the dirt off of my truck, so I stopped by this morning at 4 AM assuming since it was automated that it would be open, but it was not, so I stopped by on my way home and while waiting in line, the attendant came up to me and said there was a new washbay and that I could drive into (and that you back out of instead of pulling through). Being new, and my truck being so dirty, I chose the top-tier option and drove in and waited for the process to finish, backed out, at once I got home I saw a pretty damn dirty truck. I absolutely was not impressed by the new setup. I definitely don't expect it to be spotless, but all of my tires, the mudflaps, and the side rails were still completely dirty. Super disappointed because I didn't even get to the bare minimum clean. read more

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This was one of the most uncomfortable experiences my husband has ever had at a business. The owner started yelling over a tow hitch, even though my husband immediately apologized and began removing it. Instead of letting it go, the owner kept shouting while he was actively fixing the issue. Things escalated unnecessarily, and afterward the owner made threatening comments about cameras, banning us, and reporting us to insurance -- completely uncalled for. Ban or not, we would never return and have already informed multiple of our family members to not do business here. A business owner who treats customers this way should not be in customer service. The way he responds to reviews shows exactly who he is. Save yourself the stress and go somewhere else. I'm editing my review because of his comment. It was the second my husband pulled into the car wash that the owner immediately ran to him to remove it. He didn't even get a chance to look at the signs yet. And immediately he started to remove the tow hitch. As a business owner, you should've thanked my husband after he said he will remove it and not continued to yell at him like an undisciplined child. read more

Quick and great for the price definitely makes my car nice and shiny As a mom that has little time to wash my car it's perfect! read more

Anticipate to wait for a LONG time at this car wash. I visited this car wash on a Saturday afternoon and I waited for almost 45 minutes for my car to get washed. This is an automatic car wash, but only 1 car at a time can get washed. Each wash takes about 5 minutes according to a sign that I didn't see until moving up a little further in the line. There were about 8 cars ahead of me which makes sense why I almost had to wait 45 minutes. I opted for the most expensive wash because I had a lot of gunk on my car I wanted to get off. The car wash did a decent job, but my car still had a good amount of gunk remaining on it. For almost $15, it wasn't the worst though. One thing I didn't like is how the machine bent my front license plate. Not sure how it happened, but when I exited the wash the license plate was bent. They also offer a self-service vacuum station which I didn't get to use since I didn't have time as I didn't anticipate having to wait super long for this wash. Overall, not the best experience here. If you had time and wanted a cheap wash, this could be an option. I would not come back unfortunately. read more

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Long wait times, doesn't really wash or clean that well. It's good if you absolutely have no choice but it honestly doesn't help as much for the price spent. Once out you have to go around to vacuum the inside if you choose. read more

Burbank Express Car Wash - Entrance - Car Wash Near Me - Burbank, California

Wow! If you see a line come back later. If you don't have extra time... come back later. Each car gets a 5 minute wash which turned out to be excellent, but you have to wait your turn in line. read more

The Burbank Express Car Wash is the kind of spot that makes you feel like you've stepped into a well-oiled machine--slick, efficient, and ready to handle business. For a self-service car wash, it's got that undeniable "I know what I'm doing" energy, like a boss who doesn't micromanage but still delivers results. The layout flows like a symphony of suds and water jets, keeping your ride clean and your time respected. While the soaps and scrubs could use a little more muscle--think less handshake, more bear hug--the overall experience is impeccable. It's a quick and satisfying stop, almost therapeutic in its precision. There's a quiet confidence in how this place runs, like a Rolls Royce purring in the background of a Rick Ross track. Burbank Express doesn't just wash cars--it levels up your day, leaving you feeling like a boss who's got it all under control. Price is unmatched. read more

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Extremely slow, line takes forever, be warned that you may wait 30+ minutes for a line of 5-6 cars

This is my local car wash, and despite the long waits, I often come here because of the convenience. There is currently a big problem though. Homeless people have started using this business as a place to bathe and wash their things. The hose spigots they are using are right next to the cars and the entrance to the car wash. This is not safe and one of these people could be hit by a car. As a customer, I obviously don't want to watch people undress and bathe themselves either. I called the phone number of the car wash during the day to report this and got no answer. I'm pretty disappointed to say the least and until something is done about this I recommend that people stay away from here. read more

The vacuums here are terrible. The wash doesn't do a very good job either... for $15 this is like just wetting your car with a hose. Honestly this is the worst self service car wash I've tried in Burbank. I will say the employee on the night shift was very polite and diligent about sweeping the area. read more

This is the worst car wash I have ever been to. Please save your money and go somewhere normal. The owner doesn't know any customer service. The wash itself is horrible it didn't clean one bit of my vehicle and it damaged my vehicle. Owners need to learn how to provide customer service and run a business. Worst experience I have ever had at a car wash! read more

Terrible experience there this morning before I was going to wash my car. I tied to throw away empty water bottles in my back seat like I always do and a worker there told me NO! Get in line . Read the sign he says.. oh the sign that say" no vacuuming before a wash" really? Did not plan on vacuuming. Just wanted to make sure I got the trash out since I had to pass the trash can before entering, and didn't want to forget because it's ALWAYS at least a 30 min wait...won't be back!!!!!!! Because honestly.. the machines are terrible and I only go because they are close. Never again. read more

Car wash takes FOREVER. Waited in line 20 mins for it to move up two cars, decided I have to go and then the car in front of me blocks the driveway out. Owner comes up to my car yelling at me to reverse back out the long driveway. Reverse onto a busy street? Are you crazy? read more

Burbank Express Car Wash - Blocking driveway out. - Car Wash Near Me - Burbank, California

This is an absolutely terrible car wash. I've now tried it three times and I can say that all three times my car wasn't that dirty and it was still dirty when it left. Dirty windows, dirty wheels dirty paint everything. Don't waste your time and money here. read more

Love this place. Easy and effective every time. Always go when in the area and will continue to

I wanted a quick and convenient wash. Nothing fancy just get the dust and water spots off from sitting in my drive way by a sprinkler. 5 cars ahead of me and took 45 min to get through. And it only washed half my car. Driver side looks ok, passenger side looks untouched. Waste of $15 and time. Won't use again. read more

It's a long wait for sure but maybe if you go later, it might not be so bad, but I did like the best package and I walked out in my black car has like these crystal type of sun spots that I realize came from whatever they used in there shine stuff. So I have to get a detail to get that stuff removed from my car. read more

DO NOT GO HERE After the wash, I went straight home. The whole body of the car had brown tiny spots all over it. It was definitely not there before. I spent 2 hours afterward scrubbing it off. The availability of drive through car washes is scarce in Burbank so gave this place a try. Big mistake. Waited 45 minutes and saw many cars waiting so thought it would be promising but boy was I wrong read more

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Dang, I wish I saw the reviews instead of just going to this place since I live nearby. Still dirt on my car. And just basic dirt, not even stuff that would be hard to scrub off. Don't bother with this place. read more

Burbank Express Car Wash - More dirt left on my car - Car Wash Near Me - Burbank, California

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These are the best machines you can find... which says a lot about the people who run it. The car was looking tits afterward.

We were in the area and needed a quick wash that didn't require me to take my kids out of the car. I wasn't expecting a hand wash level wash. I just wanted something similar to a gas station wham bam thank ya ma'am situation. This wash definitely delivered and then some. The wash was longer and more thorough than what you would get at your average drive thru wash. The prices were a little higher, $9.99 for the cheapest and $14.99 for the most expensive one. But that includes a free vacuum with unlimited time. So the price is very reasonable. Enter on San Fernando Road. You can either vacuum before or after. If you go after you will have to exit the car wash then make a quick right to go back in. There are 3 vacuum bays. I could see it getting a little busy at peak times. But for us, we didn't need to wait for a wash or vacuum. read more

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slowest car wash ever. for an "express wash" it sure does take forever to get your washed in an automated place smh. I went during a time where there is hardly any line (only three cars in front) and it took like 35 min...sucks that there isn't many automated car washes near by. if you plan on coming here, be prepared to wait so long. read more

Will take hours!!!! Worse fucking car wash you can go to. Save your time and drive to another one.

I used to be so excited for this car wash. It's close to home and the $14.99 service would get my car clean and shiny. I went last night and sadly my car was left with streaky windows and a film in parts that look like it was missed by the equipment. And little scratches. It reminded me of the Shell quality, which is low and the reason why I transitioned to washing it myself at Zeavy or paying more for someone else to do it. I still appreciate the free vacuum but dislike when people dry their cars at the vac when others want to vac and leave, but that isn't a big issue. Anywho, It was a good run! Maybe they just have to clean the scrubbers...but I don't think I'd pay for the wash anymore given a few extra bucks can get a hand wash and dry with less of a chance of streaks and small scratches. read more

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This place is more than just machines. The dude that runs it is a super chill human. To be totally clear though the machines at this car wash are legit and made my car look dank, and my father in law respected me more cause of them. However, the people make the place! And the machines. People make machines. read more

*WARNING* CAR DAMAGED BY WASH *WARNING* So I've been coming to this place for awhile now whenever it's dead so I don't have to wait forever. Today I needed a wash and just waited for over 30 mins for other cars go through just to have mine get damaged by the wheel washers. I've done this wash enough times to know the wheel washers never get close to your car and just spray from a distance. Today the washers went all the way into my wheel and then moved back scratching my bumpers the whole way through. I immediately pull to the side after and called the number and they took my info. I'll be going to Tesla on Monday and getting a quote for all the damages and getting this fixed. I'm sure the wash needs to be recalibrated as I saw it happening to other cars as well. Be careful everyone! Luckily their own cameras caught the damage being caused and also the tesla cameras caught the damage as well so it's clear as day the damage that was caused by the wheel washers. I will update this review to let everyone know if the car wash does the right thing and covers the damages their machines caused since they're at fault. read more

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Pretty much does what it says--washes tote car. The free vacuum is a nice touch but is a touch underpowered.

The slowest "express wash" I've even been to in my life. Takes about 5-7 min for each car to finish washing, so unfortunately if you're in the back of the line, you will be waiting 45+ min. You're better off going to hand wash car wash. Wish I checked the reviews before I came. I am writing so no one else wastes their time like I did for what I thought would be a quick errand. Will not be returning. read more

Burbank Express Car Wash - Car Wash Near Me - Burbank, California

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Express Car Wash is my new go to for a a quick and convenient express car wash. This was my second car wash , and I'm a fan. There are three packages to choose from, starting with a basic wash for $9.99 . The only downer is NO CASH. The kiosk only takes card transactions. There is no attendant on site but everything is self explanatory . Sensors will direct you when to pull forward, backup, and stop. The best part is the free vacuuming from 7am-10pm. The vacuum stations are directly on the side after you pull out from the wash. If you're looking for a quick and convenient wash without leaving your car, you probably won be disappointed. Again, this is an express wash so don't expect full service car wash quality. read more

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Great when you're in a pinch, but the quality is ok at best. Been to this car wash a few times since it is close to where I live. Generally speaking the best time to go is either early in the morning or late in the evening, otherwise you'll find yourself waiting behind several cars. They provide three car wash packages - Basic Wash, Supreme Wash, and Platinum Wash. I've tried both the Basic and Supreme packages and in terms of quality it's more or less the same. The Supreme Wash edges out the Basic slightly. The car wash also offers self vacuuming off to the right side once you are done. The main negative that I have concerning this car wash is the quality of it. The car wash in it of itself does a great job of removing dirt off the surface of vehicles, but does a lackluster job in removing grime (e.g., bird droppings, tree sap) that is stuck on the car. Overall not a bad drive-thru car wash, but not exemplary either. read more

I've used this wash a number of times because of it's location and it's price. Despite long waits, it's been okay. But just after my last wash on Monday, I discovered a deep scratch running across the passenger side of my car. DON'T risk your car by using this car wash to save a few dollars! read more

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I paid for the most expensive car wash after waiting nearly 30 minutes, and was left with many dirty spots that should've been easily washed off. Additionally, the vacuums barely work. Don't go here. read more

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It took almost an hour to get my car washed, even on a weekday midday. The wash wasn't even that good and I didn't even have time to vacuum because I didn't anticipate such a long wait. Definitely not the place to go for a quick wash. read more

This isn't "express" by any means. Long line, takes forever. Couldn't back out and leave due to a car waiting behind me. Very small facility. read more

Good car wash! The vacuums are powerful & the manager is very friendly. I wash my car here very often and I've never had a problem :)

The owners of this business might find that owning a dictionary would be helpful. I foolishly drove up to the wash and waited in line behind 2 other cars and sat there for about 10 minutes. Suddenly, the lights of the building shut off and that's when I noticed that a small sign hanging just above the entrance to the wash tunnel that says they're only open from 7am-10pm....the name of this business literally contains the term "24/7" and there is a massive sign in front that says "Always Open" Where I come from those two things do not mean "closed from 10pm-7am". What even would the reason be for closing during that time? The whole place is automated...closing is a completely arbitrary act. If you're not "Always Open" "24/7" then maybe don't make that the business' name. read more

Burbank Express Car Wash - Only one thing on this sign is true..."Car Wash" and even that kind of isn't if they close at 10pm. - Car Wash Near Me - Burbank, California

Excellent customer service, great prices and clean car wash, I tried the top tier wash for the first time and the kids loved the colorful foam and car came out spotless, the air dryer is very strong and I was impressed by the wash, I will defiantly recommend all my friends and family to come try the express car wash. Thanks again Gary for the great wash! read more

Just be prepared to wait. But I didn't mind... There aren't many drive-through car washes in the area so that alone balances things out and the quality is good as well. read more

First time I went here, it was great! I really thought I had finally found a perfect wash, until this happened. These are deep scratches. You can feel the grooves when you run your fingers over them. I really should've just driven to a wash on the other side of town considering that this is going to cost me hundreds to repair. Trust me, it's not worth it. Update: instead of addressing the problem, the owner became incredibly defensive and denied any possibility that an automated machine could damage a vehicle. Go figure. To make matters worse, he continues to harass me an entire week after the incident with no sign of addressing the real issue at hand. That alone should be all you need to know. Take your patronage elsewhere to a reputable business and don't make the same mistake i did. Best of luck in your search for a good wash! read more

Burbank Express Car Wash - Unacceptable scratches just behind the sunroof - Car Wash Near Me - Burbank, California

Their vacuums are horrible, barely any suction and you have to constantly push a button for them to stay on. The wash is basic and leaves spots all over your car, not worth the money. Plus they always want you to wash your car first, which is weird, like don't tell me how to clean my vehicle. read more