1. Bulldog Home Comfort

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Bulldog Home Comfort

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

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9 months ago

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Chapman Heating, Air Conditioning & Plumbing - Chapman, The Man for all Seasons!

Chapman Heating, Air Conditioning & Plumbing

(57 reviews)

11/14/2026 Christopher from Chapman Heating, Air Conditioning and Plumbing came out, he was very…read morepolite and professional. He had a hypothesis right off the bat, checked out the furnace and with that confirmed his hypothesis, that it was a faulty blower motor that had seized up, freezing the whole top of the furnace completely. To ease my mind he allowed me to put a towel in there to make sure the wiring did not get damaged by the water. I will keep going back to Chapman for heating and cooling issues. I also have seen that they take care of so much more so, I will be looking into other things, if we need anything else. Again thank you Christopher and Chapman!! THE MIDDLETON'S BOBBI-JO AND RODGER Update...11/15/2026 I had a call from the dispatcher at Chapman call, I cannot recall her name but she is very polite, sorry miss, I apologize. But she advised me the price of the blower motor due to it being a VERY DIFFERENT AND HARD PART TO FIND, not only that but of course our luck the manufacturer warranty expired 2 years ago, it is going to be VERY EXPENSIVE TO REPLACE. So not sure how much the labor is going to cost but I am sure it will be fair. We are looking at at least 2 grand. YIPPEE FOR US!! We were looking forward to going on a cruise but still have to fix a vehicle also so that may not be happening, I tell ya what when it rains it pours huh, people. Life sinks!! Well at least I can thank Chapman and Christopher for helping me out of this mess!! THANKS AGAIN FOR THE HELP!!

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

Bassett Services - Bassett Services Logo

Bassett Services

(58 reviews)

Overall good experience we had with Technician Jonah Crawford from Bassett Services…read more He was knowledgeable and explained What he was doing to maintain the furnace in good working condition. He also cleaned up after the job and respected our clean home by wearing the shoe covers. Herb and Fran

That's right 1 star, I wanted 0 but it wouldn't let me post...The people at the office or the…read morepeople who set the appointments are excellent customer service reps and that's where it ends. 2.5 years ago; my then 82 year old Mother needed a brand new heat pump and air conditioner, the system was $15,000, but that's not the worst of it! Whoever installed it; I was told by the service rep that came to fix an already broken system ( that conveniently nothing was covered by the 10 years parts warranty ) installed the wrong size system for our home; not large enough so when there is extreme heat or cold the system runs all of the time to try to heat or cool and cannot keep up... for example the system is set on, 72 and it runs all day but the temp in our home is 78 if it is above 90 outside so; greatly increases our power bill during the high heat of summer or deep cold of winter. So this is only the 3rd season we have turned on the heat and supposedly had a power surge that burned up a circuit board and two of the heating strips and because as I said the repair was conveniently nothing covered... so; it was going to cost me $497 and I did not have that much money at the time so; the repair guy said; we can get it financed for you but we will have to come back with the finance guy tomorrow. So I agreed and said I would even have it paid off in less than 90 days... but wait it gets better; the next day two repair guys show up at the house and are standing by there vehicles quietly talking to one another and doing things on a table...after about 45 minutes they tell me they cannot finance that little of an amount but could finance if I added a $1,200 surge protector so, in desperation to have heat for my home I agreed and agreed to put $100 down the following Tuesday to which they both agreed.... But they never showed up so for nearly a month, I have been without heat, and a system that is too small for my home and truly the more I thought about it...I priced out the average cost for our system and to install and was shocked to see other companies that installed the same systen for less than $10,000, so it appears to me that they knowingly installed a smaller system so that it would break down more often needing regular repairs and took advantage of an elderly woman not to mention the bait and switch game they played on me with having to pay $1,200 for a $497 repair - DO NOT CALL THIS COMPANY FOR ANY REASON UNLESS YOU LIKE BEING TAKEN ADVANTAGE OF

Peterman Brothers

Peterman Brothers

(213 reviews)

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

I don't know anything about their plumbing and HVAC. I used their electrical service in May of…read more2027. The goal was simple: remove the overhead line feeding the house 100A 220VAC residential service with a buried line (via conduit) to the pole including an upgrade to 200A service, connecting to an existing breaker panel. Entrance to the house is a straight shot through the back yard to the pole at the property line with my neighbor, about 110 foot in length. The original estimate was extraordinarily high compared to competitors, but was assured by reviews and the original estimator that Peterman would stand by their work. The "re-estimate" came in at $5000 higher and that should have been a red-flag. The re-estimator basically said the guy who originally estimated it was a dolt and you can't trust salesmen. I learned later, you can't trust Peterman. I'm in the trades, but retired, so I know what's right and what's wrong. The purely electrical part of it is fine, but the execution of the upgrade was an unmitigated disaster. Nothing is square, nothing is plumb, conduits are off plumb and not properly tied to the house. I spent hundreds replacing or repairing damaged ties straps, fencing, pavers, etc. The original estimator assured me they could push the conduit through under the pavers and fencing. That was their first lie. They ended up bringing in a mini backhoe with a 30" (!!!) wide bucket to dig for a 4" pipe. They obliterated my back yard, digging a massive pit, laying the pipe crooked, twisted and stressed in the bottom after weeks and weeks of delays. When they finally filled in the pit weeks later, it had already begun to collapse on both sides, distorting the conduit even further. When the "field manager" FINALLY showed up on the job (he never once showed up DURING the installation even after my repeated calls to Peterman that things were not going well), all the work except the backfill was done. Although I agreed not to publish his name, after all of this, I don't think he deserves any protection: Austin Hale. He PROMISED me that this fall they would send in a grading company to smooth and reseed the lawn. It is so rough and chaotic now that I've been unable to mow it and now it has 3' tall weeds that I'm sure the health department will be issuing me a citation soon. Will Peterman pay for that? Don't hold your breath. I contacted Peterman this morning to find out when this grading would be done and they informed me that it was not contracted and there would be an additional fee to do that. In other words, Austin bald-faced LIED to me. I would never ask these people back to my home ever again because they'd screw up the house and property even more and then claim that "catastrophic damage" to the property wasn't covered under the contract and it would be an additional $250,000 for that repair. Idiots. For electrical, never Peterman. Any suggestions to somebody moral would be welcomed. For plumbing, I recommended Williams Comfort Air ("Mr Plumber"). Maybe not as cheap as the schmoe down the street, but HONEST. For HVAC, Love HVAC (a small local company) is excellent, founded decades ago, willing to go the extra mile and HONEST. Note who didn't get an HONEST rating? They come across - assaulting you with their toothy, goofy, doofy grins every morning during the local news - as if they have a "hometown" morality about them. They don't. They are greedy corporate cucks. They do crap work, refuse to communicate with you during installation and will gleefully screw you out of every dime possible.

Bulldog Home Comfort - airductcleaning - Updated November 2026

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