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Bull Shark Septic

5.0 (3 reviews)
Open • Open 24 hours

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8 months ago

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Precision Septic

Precision Septic

(14 reviews)

5/5 Stars -- Exceptional Service and Genuine Kindness!…read more I cannot say enough good things about Mr. Woodward and Precision Septic! We experienced an unexpected septic emergency at our home, and Mr. Woodward went above and beyond to help us. Rather than simply scheduling a service call, he took the time to FaceTime me and patiently walk me through troubleshooting the entire system, step by step. He was incredibly knowledgeable, thorough, kind, and reassuring throughout what was an extremely stressful situation. What impressed me most was that he refused to charge me a single penny, despite my repeated offers to compensate him for his time and expertise. He shared a story from his childhood about a repairman who came to his family's home, told them their television couldn't be fixed, and still charged them for the visit. That experience clearly stuck with him, and he explained that he never wanted to treat people that way. That story told me everything I needed to know about his character. It's rare to encounter someone who genuinely prioritizes helping people over making a quick dollar. Mr. Woodward demonstrated tremendous patience, integrity, and compassion. He didn't have to spend his time helping a complete stranger over FaceTime, but he did, and without expecting anything in return. Precision Septic has absolutely earned my trust and my future business. I am incredibly grateful for Mr. Woodward's generosity, expertise, and genuine concern for my family during an emergency. I would recommend him without hesitation. Thank you again, Mr. Woodward!

I was hoping to leave a better review, but unfortunately, my experience has been subpar…read more I initially reached out to Steve while I was in the process of closing on my home. I had already had another company come out and provide an estimate, but I ultimately decided to move forward with Steve for a future date. Steve provided me with a quote via text message and advised that he was booked until September 2026. We discussed and agreed upon a date, which I added to my calendar. As the date approached, I reached out to confirm the appointment. At that time, Steve informed us that he was actually on vacation. He apologized and explained that he typically does not schedule services this far in advance. He offered to reschedule and stated that he would also provide a contract. We agreed to reschedule. However, as we approached the new date, no contract had been provided. My husband again reached out to confirm that Steve would be available. We were then informed that the person who would be assisting Steve with the job was unavailable, and therefore the service could not be completed. Ultimately, this entire process was a significant waste of time. I would have appreciated being told upfront if Steve was unable to commit to the job. Instead, after nearly two months and multiple communications, we were left without the service and with very little time to find another company. I understand that circumstances can change, but timely and transparent communication is important, particularly when a customer has planned around a specific date. I would have preferred to work with a company that was upfront about its availability and able to follow through on its commitments. Based on my experience, I would recommend considering other options if you need a company that can provide a firm commitment and follow through on the agreed upon service date.

Bull Shark Septic - plumbing - Updated October 2026

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