Stay away! They don't get you in on a timely manner. The insurance lady Serena & whom ever is in…read morecharge of making sure all paperwork is in order, well pretty much love blaming the insurance & the referring physicians for their ineptitude. Please save yourself the headaches of dealing with them. Where they are not horrible ppl or staff at the facility, they completely suck at their job as far as getting you situated with your insurance. The physical therapy is not the greatest either , you will get the bare minimum. We waited an entire month until I decided to take matters into my hands, I had to call & tried fixing it all myself. It's a headache because I obviously am not proficient with insurance or the sorts. They will give u every excuse in the book! From "your insurance hasn't approved" or "your physician hadn't signed the re-eval form". Then my physicians office would call & they would inform them & claim "oh we had the wrong fax #". Anywho, I wish I could charge them bk for all my sons time wasted waiting on them. My son did not receive the care he needed with them in a timely manner. I'm sorry to say this but Their insurance lady is a complete joke. And they need to fire her, but I'm sure she must be someone's wife, as there was always some kid in the bk going on (a child) in the bk ground every time I spoke with her. I did finally take my child elsewhere & thankfully they got him in immediately (we waited a week at the absolute most) Oddly enough they gave us 0 excuses or set backs. Please steer clear of this place, especially if you got children's Medicaid. They either don't value you or don't give 2 Go to the one by mr. Gattis, my son says even the therapy is phenomenal. Note to paradigm "get with the program"!!!! You are messing with ppls livelihoods here & you should be ashamed of yourself!!!! If I could sue you I would but obviously I don't have the means because I'm on public assistance for Medicaid! Good riddance & you reap what you sow! Even the staff at the other place joked with my son & chimed "ohhhh we got another paradigm victim" ‍ what a shame you all are. If I could choose 0 stars I would.....

Not only have I been a patient of Dr.Bill I also have been an employee. He has also worked on one…read moreof my sons when he started having keen pain from football. There is no one else I would trust to work on my family. He has gone above and beyond for so many of his patients and employees. I have never seen such a hardworking and dedicated doctor in west Texas. Most find a way NOT to work and Dr. Bill is the complete opposite, even coming in on weekends and holidays to take care of patients. He has more than earned my business and Trust.

From a washed up athletes perspective this place is golden! Great environment and great staff who…read moreare there to answer questions and serve the Payne community. I feel like the negative reviews below are fabricated. Sauna is on constantly and is very very hot. Bathrooms are cleaned daily, you might run into a dirty sink after hours but isn't that normal? Every machine and rack are cleaned constantly due to patrons cleaning their sweat from the machines as well as staff cleaning. They have more than enough machines to never get stuck waiting on someone who is finishing. With 4 stairclimbers, 2 free squat racks, 2 smith machines, leg press, and more; this is a dream leg day spot. They also have an entire room dedicated to bench and incline. I can not speak from another persons perspective but I think that it's safe to say that from what I've witnessed, no one condones violence in this gym. Unless it's on some heavy weight!!!!!

Owners don't care about members, staff, community, or morals. Gym has been in disrepair for a…read moremultitude of months and is borderline ripping off members with pricing and training. Owners do not care about business standards as it exists for its social leverage. The carpet in the daycare isn't even glued down. Planet fitness is better for the community than this place, and that says a lot.

Friendly people, clean and tons of options to choose from. I like that for less than $28/month I…read moreget gym, tanning, massage chair, hydrobeds and red-light therapy. You can't beat that price and plus you get to bring a friend for free. It's a no brainer.

Gym is garbage. Don't plan on getting a a machine during the week. And the water faucet never…read moreworks. Fucking joke.

After placing my review the new manager made everything right and I am happy with my membership.read more

Don't waste your time. Customer service straight trash. Try contacting the gym by phone and you…read morewill see what I mean. They use AI to answer, and no one ever picks up. Good luck with cancelling membership by phone. I had to because my company relocated me to another state. Tried sending emails, phone, etc. and nothing. Now there are other Crunch Fitness throughout Texas way more professional, but the one in Odessa on 42nd is garbage and I mean garbage.

It's good and keeps the 10-20 a month people away. Lighting…read moresucks for lifting lmfao I'm blind every other set lmfao

Let me start off with the things I like about the gym, location, gym equipment in good shape, staff…read moreis friendly. Things that I hate about this gym, bathrooms are always in terrible shape, they are always out of toilet paper, and paper towels. Gym is not very clean. I believe if they hired more help this gym would be a 4.5 star.

Clean friendly helpful Great folks !!!!!!!!!!!…read moreLove the floor workout area Hot showers Chill atmosphere

The GM is horrible! Doesn't return phone calls, doesn't repair equipment in timely manner, and…read moredirtiest anytime fitness i have ever been to! This place is trash!!!

I go to the Flex on 42nd street, behind the mall. While I love the gym, the people that work there…read moreare not very helpful and get bothered when someone needs help. The lady up front talks on her phone and is rude to customers asking for help. They need to hire someone better. I asked her for help one day and very rudely she said. "What do you need help with?" Customer service is just terrible.

I've been going there for years and enjoy my work out each time. The staff is friendly and I…read morealways see them busy helping others or cleaning and organizing the gym. I'm able to go workout in peace on well maintained equipment and it never feels too crowded and I never have to wait on a machine. There are some improvements that could be made: It would be nice to have a men's toilet with a working handle and I would like to see a newer water fountain installed that doesn't barely trickle out, that can also fill a water bottle.

I walked into Skye's salle (gym) 4 months ago a complete wreck. After a bout of very stubborn…read morepneumonia and a resulting heart condition, I was unable to walk up a flight of stairs without resting half way. I had to sit down to put on my pants every morning because I was unable to balance on one foot. This is my first experience with a personal trainer, I interviewed several others but was always intimidated by them. Skye immediately made me feel like she really was there to help me become a healthier me and make it fun while doing so. We discussed my limitations, what I wanted to improve on and we got to work right away. She tailored each workout to what I was able to do on that day and she made it fun and interesting. Laughter was always a part of the workout which made the time go by fast. Her constant encouragement made me work harder because she believed I could do it. I am so very happy with the results that I have obtained with her help over the last few months that I plan on continuing for as long as possible. Her workout options/plans are flexible and very reasonably priced for the quality of the one on one interaction (even in a group setting) that you get.

From the owner: I specialize in coaching for people who want to change not just their pants size but overall…read morelifestyle. Fad diets are sustainable and working out without a plan doesn't get results. I can help you find your goals, make a plan and maintain it, helping you develop habits and patterns for a healthier life.

My second review ever. Become a member, no problem. You get charged monthly at the rate chosen, no…read moreproblem. Years later, I need to cancel my membership. Can't help you via phone, please come in person. Come in person and request cancellation, no problem and sorry you're leaving us. Checks bank statement, still being charged from Odessa Family YMCA. Call to ask about charges after cancelation. Sorry our system is new and it's still charging people. Leave your number and we will have someone call you back to help you with this issue. One week later, no call back. Calls to ask again...., sorry you canceled with our old system and unless you have documentation (The YMCA did not provide, just a simple "you're all set".) So, several months after trying to leave, I was continuously charged and basically told "our bad". We can't reimburse you unless you provide documentation that we didn't give you.

Heather who is apparently the "CEO" of this place is rude and extremely disrespectful . Sad to know…read morethat some one of such poor character like herself is in charge . Very disappointing and discourages anyone from bringing their business there . Customer service is absolutely irrelevant to her and other staff. Very childish, rude, and disrespectful individual to say the least . Awful treatment to consumers and my experience with them has been terrible. Take your business elsewhere.