When we did our home remodel one of our contractors suggested Seconds and Surplus for some of our…read moreproducts, which we regret getting because everything we bought, which was a farmhouse kitchen sink, a faucet with a pull down sprayer and a Craftsman front door ended up not worth it. Don't get me wrong, everything looks good, but the quality and craftsmanship of each product is low grade. We had to replace the faucet because the sprayer stopped working. We got a Kohler instead and couldn't be happier. Our farmhouse sink just doesn't drain properly. There isn't enough slope from the 4 corners of the sink to drain downwards towards the drain. You have to use your hand to move any food towards the drain. The Craftsman door though looks beautiful is poor insulated which cheap weather strips, not a tight seal. Here's the bottom line, if you want save a few bucks I guess, and don't care about quality, just looks, then this place is for you and for house flippers who put the cheap stuff in their homes when they rent them or sell them.

In today's environment more unhappy customers tend to take the time to leave negative reviews then…read morethey do when happy. As for me, when dealing with the associates at Seconds & Surplus every interaction was professional and pleasant. My husband and I recently completed the build of our new home and purchased several items from Seconds & Surplus. We purchased two double iron doors, tile for our guest home, and the handles for both doors etc. After installation I had a few concerns and reached out, an associate answered the phone and said the manager was on break, but they would forward those concerns to him so that he could call me back. Honestly, I was going to hold my breath as it usually would take several days to get a call back when calling a business about a concern however when calling Seconds and Surplus the manager, Cordell called me within a few hours. He took the time to listen to my concerns and showed a genuine interest in what I had to say. He asked that he reach out later in the week as he needed to find out what he could do for me. He promptly reached out a few days later with a resolution to my issues. Shortly after speaking to him Mr. Williams, the Regional Vice President reached out via email. He was very professional and even took the time to send me some links on one of the rare concerns I had. I was very shocked and pleased that someone in his position took the time to not only apologize for those few minor concerns but take a moment out of his day to make sure they were all taken care of. Thank you both for making my experience with my purchases and concerns pleasant interactions. Sincerely, Dinah Black "Happy Customer"

A driver parked his loud rig in front of our house at 6:24 this am and began unloading materials…read morefoe 30 mins. The activity woke up our family this holiday break, shaking the house and sending off a shrilling beeping noise throughout our neighborhood. Richardson code requires you refrain from starting work until 7:00am for this very reason. After calling to complain the manager at WRS was threatening.

Missing review? That's ok,here's an update. I always find…read moremore than I need here. Interesting things salvaged from homes and demolished buildings. Always well stocked With great prices. Someone building or remodeling a home could do well getting out of vogue materials like 8 foot tall walnut bookcases or a complete set of solid wood kitchen cabinets for $1000. I found a huge oversized gate today. Now it's just a matter of hail ng it. Go!

My wife and I visited just this past Monday, and were blown away. We got a really nice deal on some…read moreart glass cabinet doors that we are going to repurpose, as well as some metal sculpture. We were a bit pressed for time, so we didn't get to really look at everything, other than to take a quick look through the warehouse. The warehouse is a real sensory overload. They also have yard sculpture pieces outside that I did not look at. They have good prices on some really good looking cabinets, as well as doors of all kinds. We have a older house, and so will be slowly renovating. DHW will be our first priority of places to come to for that vintage look, as well as the current stuff. Maria was very nice to show me around, and we were stunned at how much stuff they have.

We originally quoted $6.98 by a contractor - and did a little leg-work and found our product for…read more$3.89 a square foot at FFL. I called to confirm if they were legit (and looked up google reviews), and both times I called to ask questions - they were quick to return my call and answer them. Product was shipped in a timely manner with great communication via email. I received 111 boxes for a flat shipping rate and everything came packaged safely and intact. Couldn't be happier with the end product!

Ordered material from them to have shipped for one of our customers, this was two boxes of LVP…read moreflooring that would typically cost under 100.00. The flooring ended up costing over 500.00 for the material, due to the customer being very important to me and the material being discontinued I decided to purchase the material. Not only did all the material arrive late, but it also arrived damaged, and I also found the material to be incorrect. I have now attempted to contact them via email and on their online portal. The phone number on the website when called says no one is available. I may have to report this as fraud soon to get my money back.

Con men. They don't tell you that the products can't be returned. The information is isnt…read moredisclosed until after purchase

From the owner: At Spire Building Supplies, we're your one-stop destination for all your building needs. From doors…read moreand windows to flooring, trims, roofing, and cabinets, we offer a comprehensive range of high-quality products at the best prices. Whether you're renovating your home or embarking on a new construction project, we've got you covered.

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.