I called five different companies for quotes on having my pool replastered. Two of them never…read morereturned my call. One of them said they were booked for the next 4 months. One scheduled a visit to look at it three weeks out. My fifth call was to Jim at Authentic Plaster and Tile. He came out that same day, sat down with me by the pool, and described exactly what the process would be. His price was within my budget, so I added a Water Feature to the work he was to perform. They were able to start in a little over a weeks' time and completed all work within a week. The new blue quartz finish and the water feature are beautiful! Couldn't be happier with the entire process and especially the end result! Gary K.

I loved working with this company for 3 years and then it went bad…read more We had our pool replastered 5 years and for 3 years it was great. Last year we started to notice some pitting which became worse this year. I called Jim Pierce to discuss and he told me that the pool is out of warranty and they are not responsible. We have had the pool for over 21 years and the original plaster lasted over 15 years. Authentic Plaster lasted less than 5 years. Don't use Authentic Plaster if you expect the work to last for any length of time.

In today's environment more unhappy customers tend to take the time to leave negative reviews then…read morethey do when happy. As for me, when dealing with the associates at Seconds & Surplus every interaction was professional and pleasant. My husband and I recently completed the build of our new home and purchased several items from Seconds & Surplus. We purchased two double iron doors, tile for our guest home, and the handles for both doors etc. After installation I had a few concerns and reached out, an associate answered the phone and said the manager was on break, but they would forward those concerns to him so that he could call me back. Honestly, I was going to hold my breath as it usually would take several days to get a call back when calling a business about a concern however when calling Seconds and Surplus the manager, Cordell called me within a few hours. He took the time to listen to my concerns and showed a genuine interest in what I had to say. He asked that he reach out later in the week as he needed to find out what he could do for me. He promptly reached out a few days later with a resolution to my issues. Shortly after speaking to him Mr. Williams, the Regional Vice President reached out via email. He was very professional and even took the time to send me some links on one of the rare concerns I had. I was very shocked and pleased that someone in his position took the time to not only apologize for those few minor concerns but take a moment out of his day to make sure they were all taken care of. Thank you both for making my experience with my purchases and concerns pleasant interactions. Sincerely, Dinah Black "Happy Customer"

When we did our home remodel one of our contractors suggested Seconds and Surplus for some of our…read moreproducts, which we regret getting because everything we bought, which was a farmhouse kitchen sink, a faucet with a pull down sprayer and a Craftsman front door ended up not worth it. Don't get me wrong, everything looks good, but the quality and craftsmanship of each product is low grade. We had to replace the faucet because the sprayer stopped working. We got a Kohler instead and couldn't be happier. Our farmhouse sink just doesn't drain properly. There isn't enough slope from the 4 corners of the sink to drain downwards towards the drain. You have to use your hand to move any food towards the drain. The Craftsman door though looks beautiful is poor insulated which cheap weather strips, not a tight seal. Here's the bottom line, if you want save a few bucks I guess, and don't care about quality, just looks, then this place is for you and for house flippers who put the cheap stuff in their homes when they rent them or sell them.

A driver parked his loud rig in front of our house at 6:24 this am and began unloading materials…read morefoe 30 mins. The activity woke up our family this holiday break, shaking the house and sending off a shrilling beeping noise throughout our neighborhood. Richardson code requires you refrain from starting work until 7:00am for this very reason. After calling to complain the manager at WRS was threatening.

This place never disappoints! New items on every visit with stuff I could probably never afford at…read moreretail prices. The staff are helpful and seem to genuinely enjoy showing new inventory. Pricing is a steal (and if you think you can get a better deal -ask if the item is negotiable) and I love coming here!

Missing review? That's ok,here's an update. I always find…read moremore than I need here. Interesting things salvaged from homes and demolished buildings. Always well stocked With great prices. Someone building or remodeling a home could do well getting out of vogue materials like 8 foot tall walnut bookcases or a complete set of solid wood kitchen cabinets for $1000. I found a huge oversized gate today. Now it's just a matter of hail ng it. Go!

We originally quoted $6.98 by a contractor - and did a little leg-work and found our product for…read more$3.89 a square foot at FFL. I called to confirm if they were legit (and looked up google reviews), and both times I called to ask questions - they were quick to return my call and answer them. Product was shipped in a timely manner with great communication via email. I received 111 boxes for a flat shipping rate and everything came packaged safely and intact. Couldn't be happier with the end product!

Ordered material from them to have shipped for one of our customers, this was two boxes of LVP…read moreflooring that would typically cost under 100.00. The flooring ended up costing over 500.00 for the material, due to the customer being very important to me and the material being discontinued I decided to purchase the material. Not only did all the material arrive late, but it also arrived damaged, and I also found the material to be incorrect. I have now attempted to contact them via email and on their online portal. The phone number on the website when called says no one is available. I may have to report this as fraud soon to get my money back.

Con men. They don't tell you that the products can't be returned. The information is isnt…read moredisclosed until after purchase

From the owner: At Spire Building Supplies, we're your one-stop destination for all your building needs. From doors…read moreand windows to flooring, trims, roofing, and cabinets, we offer a comprehensive range of high-quality products at the best prices. Whether you're renovating your home or embarking on a new construction project, we've got you covered.

Just come here and get your tiles and flooring, seriously…read more Ask for Allen, he is THE man! Prices are very competitive. I shopped around for weeks and compared prices and styles. This place had the EXACT same designs as others and for much less. Take a visit and ask questions, they are awesome!

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

We bought lumber with my contractor in 4/2025 to do some worker in my…read moreHome. We finished the project and had left overs which amounted to $436.85. Received a credit memo indicating the refund. It's 07/11/2025 Have been contacted them for the refund. Rocky stated he had make an error and not sending the statement over to Accounting. He walked over to Kristina, who I have contacted numerous times with no reply! I was wanting to order a barn Door But can't seem to get my refund with No reply or refund! It's a shame because I have used them in the past with no problem! Very poor customer service!

I purchased windows and a sliding glass door when the company was BMC. The door came in 3 colors…read moreinstead of the 2 that was ordered. It was next to impossible to get them even to substitute a cheap plastic casing to cover up part of a frame. I also need the correct color threshold. I called and was put on hold for over 20 minutes when I disconnected the call. I called back the next day and was on hold for over an hour when I disconnected that call. I figure 3 times is a charm. I was transferred to someones voice mail 3 days ago and still have not heard back. Horrible company. Will not do business nor try to contact you again. Your loss.