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    Builders FirstSource

    2.4 (49 reviews)
    Open 6:00 am - 5:00 pm

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    if there was a rating below 5 starts, they would be the ones to get it. I would never deal with these idiots ever again. what a bunch of irresponsible individuals from the delivery driver all the way up to their general manager. I spent over 10k on materials and these idiots dropped them off without using a forklift with damaged and missing materials . they won't return my emails or calls and it has been over a month now .. I am glad that I have videos of the entire delivery and all the damages that incurred as a result . need to take their ass to court, collect the damages and all the agonies they caused me..

    AShley H.

    Terribly rude, racist and horrible service. They threatened to tow my car while I was in it while I was waiting for a friend. I had 4 "men" come up to me and my family harassing me . They have nothing better to do than bug people!!

    Big Brian himself! Masterful with knowledge and quick with a joke

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    13 years ago

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    12 years ago

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    16 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    15 years ago

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    13 years ago

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    16 years ago

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    Page 2 of 2

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    Review Highlights - Builders FirstSource

    I received excellent advice from Big Brian behind the counter who handed me off to Luis on the floor.

    Mentioned in 4 reviews

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    Bourget Bros. Building Materials - Rudy!

    Bourget Bros. Building Materials

    (73 reviews)

    $$$

    This is specifically about Rudy in the paint and key department…read more Rudy used to help me with hardware stuff over at the old lumber yard at Lincoln and Broadway. (Not BB, but yall remember that place.) As the daughter of a professional tradesman, I know more than average about what I'm looking for in hardware. And Rudy was also helpful with a smile and without any of the attitude about helping a lady look for a special piece of hardware. I was a little sad when that old lumber yard place closed, mostly because Rudy. Now, I'd also go over to Bourget bros for garden rocks and the occasional drill bit. And yall could not imagine how delighted I was that BB had the wisdom to hire Rudy! I think higher of the whole establishment in general because of it. Our fella Rudy is working in the paint department and two weeks ago he helped me make some duplicate keys I needed. He's still being awesome. If you need paint or key or anything in Rudy's department, do yourself a favor and see this gem of a human. I snapped a lil pic to show my husband that Rudy is helping me. (I hope that cool with R.) I just think he's a hardworking, nice fella and I'm happy he's still working nearby. In my mind he's part of all the little things I like about living in SM. (I'm somewhat less a fan of getting shouted at in the parking area, but I get it... they are trying to keep things moving. )

    Great place for stone, landscaping architecture, garden paths, pavers. Friendly, helpful customer…read moreservice.

    Rock Mill Tile & Stone - So happy with our choice!

    Rock Mill Tile & Stone

    (42 reviews)

    West Adams

    I'm writing this positive review based solely on my interaction with one great employee, Samantha…read more I walked in a couple of weeks ago, only looking for inspiration and ideas for a new project; I swore I'd never purchase anything from Rockmill again as I had previously had an an incredibly negative - and costly - interaction with a salesman and the owner a few years ago. Samantha is very helpful, and even more importantly, knowledgable. I feel like had I dealt with her in my previous transaction, I would not have had the problems that I did. A company is more than just its pretty products. Customer service, knowledge and expertise with the products weigh in as importantly in my opinion. I think with Samantha you will get the best of both worlds though I wouldn't vouch for anyone else there! I give 4 stars as I just cannot forgive the past experience I had. If it weren't for that, Samantha would have garnered Rockmill a 5 star

    BUYER BEWARE. I'm an interior designer in Arizona, and we…read morepurchased 10 slabs of Silver Roots Dolomite from Rock Mill. Unfortunately, this turned into a very costly and frustrating experience. From the beginning, the slabs showed issues with the polished finish, including visible etching and surface damage. The client loved the slabs so much we decided to polish out etching on the slabs. But during fabrication, my highly experienced stone fabricator discovered that all of the slabs were structurally compromised -- something that could not have been identified through a standard visual inspection upon delivery. According to my fabricator, the failure is caused either to improper storage conditions or defects during the milling process, specifically involving the epoxy and mesh backing adhesion. During fabrication the mesh and epoxy coating on the back of every slab peeled away, causing the slabs to literally fall apart during fabrication. Silver Roots Dolomite naturally contains dramatic veining, which makes proper reinforcement absolutely critical. When the epoxy and mesh fail, the stone loses its structural integrity entirely. I contacted my sales representative, Mark at Rock Mill, and was told that because we were outside of their 7-10 day inspection window, they would not assist us further. Again, these were internal structural failures that could not have been detected through a routine visual inspection. I reached out again afterward and received no response. In my opinion, these slabs should never have been sold without disclosure regarding their condition, brittleness, or possible age-related deterioration. Based on this experience, I DO NOT recommend Rock Mill. If this is how they handle legitimate concerns from someone within the design and trade industry, I would be very concerned about how the average consumer would be treated.

    American Deluxe Windows and Doors - American Deluxe Windows & Doors Project

    American Deluxe Windows and Doors

    (411 reviews)

    North Hollywood

    2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

    The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

    Builders FirstSource - buildingsupplies - Updated May 2026

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