Well I called nobody returned the call so I will tell you what happened.. took back a clearance…read moreitem a drill and when I got home I realized that the drill I got was not the one in the box.. so took it back and Ron was really rude asking me why would you bring back a clearance item anyway and I said I found a better deal on Amazon, which I did by the way, he said I was lying and there was no I found a better deal, called me a liar to another employee as I was walking out: I said fine I will take the drill. I felt the employees, especially Ron and some woman that claimed she was a manager, I showed her the deal I found and she was very rude saying you are getting 50 percent off and I should stop complaining. I wasn't complaining just wanted to show her the deal since I was being called a liar and being treated like I was running some scam with clearance items. It was ridiculous! I've never seen anything like the behavior that ace has, usually a business wants to have happy customers but not this store.

The people there are so friendly and helped me find anything as soon as I asked. One of the workers…read morenamed Tom helped me find something and he said he has it and it works great!

I was at this location this afternoon. Looking at the drapery department. I had a couple of items…read morein my arms. And was adding a couple of more items. I should've grabbed a cart when I entered the store but didn't think I'd get that many things. Carlos (Target employee) who was working in the area saw me overloading myself brought me a basket. I was so relieved and definitely impressed that he noticed I was juggling items. Very thoughtful of him and not anything any store I've been in has ever done for me. Thank you Carlos, I appreciate you!

Upon a recent trip to Billings Montana, I went to a Target store in the West end location. I…read morenoticed three target employees outside on the side of the building. 2 we're smoking what I can only describe as weed. Believe me I know the smell. I saw they were trying to hand it to a 3rd girl. Who I believe to be a juvenile!! What kind of employees are those! After seeing this I didn't do business there. If I was her parents I would be outraged. Target will no longer see my business.

This location for Ace is fantastic! The guys there are so very knowledgeable and always super…read morehelpful. If I have questions, or need help, I know I can count on just asking them questions there in person, and leave with what I need. However... we need to talk about the 1 star experience with the young females you chose to hire lately, usually to work at the front desk. They have bad attitudes, and seem to have no product knowledge, they also seem to treat customers like they are somehow beneath them. I was struggling with my 2 year old during checkout the other day, and the cashier girl kept giving me bad looks like I was holding up her day plans or something. And I think her demeanor was a bit contagious for the customer in line behind me, because it ended up with me feeling a bit put-out at my favorite local Ace! So management. If you read this, please retrain or fire the bad attitude girls. Please and thank you. lol!

The people here are unbelievable help. They always help me get the right thing and save so much…read moretime because they always know right where it is ....and ask the right questions ....so I get what I need the first time. The Zimmerman store is the best...thank you

What terrible customer service! I came from Sheridan up to world market, looking to buy a chair…read more After searching for an employee I ask a girl to help me get a chair out that I would like to purchase. After 5 minutes or so she comes back and she says that it's stuck behind a pallet. She called over to a guy and ask for help. the guy end up being the manager of the store. He told me that he was not going to get the chair out because it was behind other pellets that he would have to move. He kept telling us to go online and order it but we wanted it then. He also said "it will take me an hour and I'm not doing that on a Saturday afternoon" I was very disappointed and will now consider taking my business elsewhere.

Love love love this location. I am a World Market--or what…read moreI like to call Cost Plus--connoisseur. I've frequented World Market all over Colorado, California (OG locale--hence why I call it Cost Plus), New Mexico, Montana, Washington... And this location is great. They have a good selection and variety and offer great stuff at great prices. I come here for a lot of my international foods and furniture, home stuff and kitchen stuff. I have experienced excellent customer service. Recently I was looking for an olive oil container that I had previously purchased at another location, but somehow in a move lost it. I asked the cashier and since I was the only one in line--she took me to their little laptop, looked up the item, found it wasn't in the store, saw they couldn't order it, but directed me to login to my Explorer account, helped me do so (I was holding my 7month old baby), wrote down a coupon code, helped me figure out how to order the item--took us like 10 minutes and was super helpful, accommodating and cheerful. Totally recommend this location. Have fun shopping!!

I do not recommend the optical shop. I don't know what has happened in that particular optical shop…read morebut oh my God they make you buy a guarantee for your glasses. They back nothing up. They tell you if they break them they're not responsible for them. Just to get new lenses put in a brand new pair of glasses that I brought in. I was quoted over $400. True I did want the transition lenses. Yeah I went over to eyemart Express and got a much better deal don't waste your time with Sam's club optical.

Much more user-friendly access points for this Sam's Fueling location with plenty of pumps & they…read moreopen at 6am. Prices were about 25 cents/gallon less than the surrounding stations. Not too shabby.

I was very impressed with Adam. He is a great human being. He went out of his way to assist me in…read moregetting a key for my vehicle. He assured me that he would see this to the end. Adam the world needs more people like you. You are AMAZING! Thanks so much for all you help and support.

Billings Hardware is the BEST HARDWARE STORE IN BILLINGS, MT. It's customer service (RALPH) and…read moreentire team is dedicated to each step in customer journey orchestration and ensuring the customer's goals are achieved through excellence in service, products and experiences. Forget the large chain stores that have employees that simply don't care about the customer and choose Billings Hardware to be treated like a valued customer.

I shop at this store quite often. Previously the kitchen organizer containers area was an area you…read morehad to dig through to see if you could locate what you're looking for. Today I walked in that same section and someone definitely focused on organizing that area. You can see everything without having to move things around. Even like colors are grouped together. So much easier to find what you're looking for. Towel section is also very organized. So much better. Each time I check out the cashiers are always friendly and helpful.

By far the WORST customer service ever... I got followed around by some lady at the jewelry…read moredepartment purely because I was browsing, and then I was looking for my mother in the fitting room despite me telling the lady I was looking for my mom and got accused of stealing yet again. Not directly, but it was obvious. Why? Is it because I have blue hair? because I dress alternative? or is it because I'm Hispanic? I left everything I had and ended up buying nothing from this store. Never shopping here again, I'll wait for the other one to open or stick to Ross, thanks.

Magic City Granite Company is the ONLY company to get your granite, quartz, etc. countertops…read more I purchased my beautiful Quartz countertops from Magic City Granite Company. I went to the majority of countertop vendors in Billings MT and fell in love with not only the Company, but one of the owners, MaryAnn! Magic City Granite is a top notch and highly professional Company. After meeting her and looking at the huge amount of samples they had, there was no question I would be purchasing from Magic City Granite. I got my countertops installed in June 2025 and they are absolutely beautiful. The installers were extremely professional and not only did an exceptional job, but they told me how to care for my countertops. If you are looking for new countertops, get them from Magic City Granite Company. You will not regret it.

Amazing customer service and exceptional installers! I went to just about all the business in…read moreBillings that carried Quartz Countertops and I knew when I walked through the door, I would be purchasing my Quartz Countertops from Magic Cody Granite! I couldn't recommend a business higher!