My family was visiting and we wanted something fun for the little kids. The family had been to…read moreBilly Beez before in another city, so they knew it would be good. It was new to me and from what I heard these "types" of play places charge for the adults too.... they explained that each child can have up to 2 free accompanying adults! This was great as we all could keep an eye on the kids as we relaxed nearby. The entire place was very clean, from the front area to the bathrooms. The staff was "exceptionally" nice and friendly and helpful! We were there 9/3/26 late morning. I hope someone from management sees this review so the employees who were working will get recognized for being an asset to this location.

I have been 10 year customer and the manager "T" approached me and my family on my daughter's…read morebirthday and told us to leave due to "attire". I have 3 kids (10 yr, 7yr, 2yr) and have never had a problem. But this needs to be addressed by corporate. This was the most unprofessional manager. I asked for list of rules and she didn't provide. Unprofessional, very rude and almost got in my face. Check cams. WILL NEVER RETURN. Syracuse, NY location Aug 27 She told me we had to leave because my 2 year old didn't have pants. I asked if she could show me the rules where it states that and she couldn't provide anywhere the rule was stated!! She is making up rules and kicking out long time customer My family will never return after 10 years

Such a lovely spot for young kids' birthday parties or classes. The staff is very friendly and…read moregreat with kids. It is a clean and well run facility. There is so much to do- no matter what your kids enjoy they can find something exciting and fun to play with here!

Booking a party was a breeze! We are not members due to my impossible schedule. However- they were…read moreable to accommodate me quickly and easily as if we were! The party package we chose was the Grand package. This covers up to 12 kids. Upon arriving on the party day, they had fun activities all set up for my 5 year olds party. All we had to do was bring in the cake, and any other supplies we brought for food and drinks. Phoebe and Sarah did everything! Throughout the party, they introduced new activities such as a bubble machine, obstacle courses, a giant bean bag swing, and kept the attention on the Birthday boy. My son was smiling the entire time! This was by far the best venue we have celebrated any of my kid's birthdays in. All the parents of the little party guests loved how fun it was for the kids. Best parts: Cost effective. Continuous entertainment. Little to no work for the parents. Phoebe and Sarah made everything run so smoothly without any hiccups! Worst part: I should have opted for the 2 hour upgrade.

The play area is much bigger than expected. I thought because we couldn't see much, it wouldn't be…read morevery big, but once we entered, I was pleasantly surprised by the size. My excitement ended there. When we were checking in, we were offered military discount, yay! They tallied up the total and we paid for it. Then I noticed that there was no military discount added. It should be 10% off of admission. With 2 adults and 2 kids, it should be a little over $4 off. Yes, it's just $4 but everything little bit counts. When I brought it up, she kept saying "oh yea you're right, well you would only be saving $2" and brushed me off. That's not the point. The point is, they said I would get military discount and didn't get it. Also, 10% off of $43 is not $2... American Public education has left another student behind. She said she can't do anything because the manager is not present. Disappointed in the customer service. The lack of training. The lack of basic math. TIP: sign the waiver while waiting in line. Use the QR code

From the owner: Billy Beez is the ultimate indoor play park for kids and kids-at-heart! Our 20,000* sq. ft. play…read moreparks offer a variety of features and activities, from slides to sports courts, tunnels to towers, ball blasters to bouncy trampolines, adventure is always right around the corner at Billy Beez. The park is ideal for all ages, including infants, toddlers, adults and every age in between. With designated areas for the little ones and Super Speed slides for the older ones, Billy Beez has something for everyone. Ideal for birthday parties, group events, community fundraisers and more, Billy Beez is the park they’ll ask for by name…

We attended a birthday party here today I didn't realize…read morethere's parking in the rear (not really well marked) so I parked in the street at first but when we went in the guy was super friendly and helpful i.e. suggesting we park in the rear The party room was clean and comfortable There is plenty for the kids to do, they had a great time on the inflatable slides, inflatable climbing areas, dancing room with disco lights, plenty of room to run around Staff very friendly and helpful Plenty of places for the adults to sit and talk while watching the kids Bathrooms were clean Overall we had a very satisfying experience and recommend this place

From the owner: Jumpin Jupiter is an indoor kids bounce house located in the heart of Syracuse NY minutes from…read moreDowntown.

Took our 3 year old nephew he ran around and was blown away with every game there was the ball pits…read more. I didn't try the food because honestly didn't look appealing; staff was nice or the one person I saw it started to snow so we left just as we were a huge group walked who looked eager to enjoy. Take it for what it is an indoor spot for grade school children to enjoy when it's too cold to go outside.

It was my grandbaby kaydens birthday. Poor kid wanted to come here to celebrate. When we got in we…read morewere greeted by rude staff. But I brushed that off and we went and played some games. He was having fun until it was time to meet Chuck E. Cheese. We were promised he would come out in time to meet my grandbaby but we had to wait 20 minutes! And when he finally came out kids cut in line. By the time the line went through Chuck did not want to meet anymore kids. My grandbaby was devastated. I tried to get Chuck to meet kayden but Chuck got made and said "get the f**k away from me lady!" My grandbaby started crying even harder because he realized that Chuck was not a real mouse!! To cheer him up I took him to grab a pizza but the pizza was cold, almost frozen like. My grandbaby was devastated. Do not take you're kids here unless you wanted them to be miserable!! One star!

Tried to go here twice and the doors are never open. Hours posted online are no accurate, and…read morenothing was posted on the door.

Would not recommend for anyone with toddlers. I thought there would be more to do for my 2 year old…read moresince they were posting and talking about their toddler area, but that just consists of a plastic tree to crawl through and a couple other plastic animals to climb on. He's too young to go on the big kid play area and because of the layout, was more interested in the arcade game lights than the toddler area anyway. We only stayed 20 minutes and left. Not worth the $5. Additionally - the air hockey table says it requires 4 credits and that 1 credit is equal to $1.50..so $6 for a game of air hockey? That's more than admission. No thanks.

We love this place! Neysha is great! My daughter took a bit to warm up to the horses and Neysha had…read morehelpful tips and moved at my daughter's pace. We are so happy we found this place

I would not recommend this place. Not clean, no attention to detail. Owner not pleasant to her own…read morehorses, made us very uncomfortable. Peter Brunschweiger

Our children love this place. Everyone we visit the area (two or three times per year), they…read moreenthusiastically request we take them to "the mall play area". This is a paid child watch business that has a bunch of things for the kids to do. The price to drop off kids is low. If one parent is willing to stay with the kids, the price is even lower. The only reason I didn't give them five stars is because the business is still growing and improving. (Plus, I almost never give out 5 star reviews).

The new owners are doing an incredible job providing safe, educational and entertaining playtime…read morefor children. Not only do I appreciate the security of knowing my children will be taken care of by highly qualified childcare givers, I also love being able to take a few hours and play with my kids there.

Accessible store for comics, trading cards, manga, and many more nerdy things! I'm not sure if it's…read morealways the case, but manga is currently buy one get one 50% off which is an amazing deal! They didn't have everything on stock that I was looking for, but they still had an extensive collection. Their prices for Pokemon packs were nothing outrageous, and far better than regular scalping prices. I'm also a big fan of their coin pusher machine that has trading cards as prizes. I didn't interact too much with staff but they seemed personable! Will definitely visit for more manga soon!

avoid! the guy will yell accusing you of stealing! how embarrassing. never going in there again!…read moreJust really really humiliated.