After posting my initial review, they made good and redid the video inspection without any added…read morefees. Trustworthy and valuable techs saved me -- had an emergency service call due to baby wipes. Knowledgeable plumbers and reasonable prices.

Absolutely horrendous professionalism, I'll tell the owner to his face. just an awful experience…read morewith these baffoons not showing up. Bet I could do the job better than them anyway. F-

Had an emergency broken supply line on a Saturday nite. Ash answered my Yelp request for a plumber…read morealmost immediately. Plumber Ray came within the hour to assess the situation. He gave me the best possible options available and we decided to repair the pipe the following morning. Ash was in constant communication with what needed to be done and approximate cost for the repair. Arrival time was within the appointment timeframe the following day. Repairs were completed in 2 hours. Job was performed quickly with hardly any mess. Afterwards, Ash followed up thru text communication. Very professional and reasonably priced. Happy with job well done. Would definitely recommend Empire State Plumbers for your plumbing jobs.

Can't recommend enough. Had a horrible heat situation that couldn't be resolved. Stayed with it…read moreuntil done when a lot of people would have just quit on it. Came and resolved something on Christmas Eve as well. Always fair on pricing!

Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!

This was an incredibly frustrating experience with A1 Tank Masters…read more A subcontractor ignored my clear instruction not to drive over inground pool piping and did so anyway. When I raised the concern, it was brushed off with the claim that frozen ground made it "okay," which is simply not true. What followed was even worse: complete silence and zero accountability. The owner never called me. The office repeatedly said the issue was "being investigated" for over two weeks, yet I received no explanation, no solution, and no follow-through of any kind. Being dismissed and left hanging after raising a legitimate concern about potential property damage is unacceptable. I would strongly caution anyone considering this company.

Our #2 oil, 1,500 gallon tank needed a good cleaning. They came in and got right to business…read more Cleaned well and managed to save a lot of the good oil and return it back into our tank. Nice gentlemen came too and they weren't rough around the edges like many of the NY service men. LOL. I do recommend A1. Now, get that tank cleaned!

We had Wilson Services come yesterday to service our septic tank and they were wonderful! The…read moreoffice employees were extremely helpful and accommodating. Our technician, Taylor, called us to let us know he was on his way, he was very professional, personable, knowledgeable and got the job done. We highly recommend Wilson Services for any septic needs you may have. Thank you very much Wilson Services.

Easy to book a septic cleaning, very friendly and pay upfront, simple. The service technician "Dee"…read moreshowed up as scheduled and gave me a wealth of information (tank condition, consider a riser, etc). Will definitely use Wilson again and recommend them to our friends.

They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

Please avoid at all cost. They fail to do basic tasks of…read moreseptic pumping properly. Didn't screw down Roth Septic Tank lid after pumping. Broke gasket also. Made homeowner (myself) solve on their own without proper tools. A contractor should put a property back to the condition they got it. Please avoid. Anyone else will likely do better.

After I had to have a kitchen drain snacked several times it was suggested to have our sewer scoped…read morewith a camera which revealed cracks in the pipe. Kim recommended the replacement of our sewer line which was done professionally and In only about half a day. I'm glad we replaced our line before we had a backup. I would highly recommend using them. They're price was reasonable too. Thanks Kim and team!

I was assigned this company through a Rheem water heater warranty. When the tech arrived, he…read morenoticed flooding in my crawl space in addition to the water heater issue. He was very nice and shut off the water to the home. Take a bunch of pictures of the crawl space and told me.I would be cold later with an estimate for the broken pipes. I didn't hear anything , so I called the office later on and was told by the woman who answered the phone to call my insurance company and make sure that I had water line coverage and if I did not to make sure to add it , but not tell them that I had any problems. And she said to get the maximum. I didn't hear back from Her that day. I could not call the insurance company.Because it was president day. The next morning , I called and left them a message , and it was not returned. Tuesday afternoon , I called back , and the owner answered. I asked when the part is arriving for the water heater. She told me that I had to get the pipes fix first I told her they were fixed. She did not believe me. Which is irrelevant?Because once they left my house , they should have ordered the parts for the water heater. She seemed a little mad that she didn't get the whole job. At that point I called Rheem. I told them what happened and they expedited the part out to me. I also asked for a different service provider. Unfortunately , they connected me with the same company. I called friday morning when I received the part to see when they can come and install it. I was told not until at least monday. I have been without hot water for over a week. When I expressed that this was a concern , she became quite nasty , told me how I was stupid and laughed. So I got off the phone with her and called Rheem back told them the situation and they told me I can hire a licensed plumber and they would either pay the invoice or pay me back. It was done by this this afternoon. I cannot tell you the quality of their work. The young man who came to my home was very nice and very helpful. My issue is with the woman in the office. Very rude. Very unprofessional. And it was obvious when she told me to get the maximum coverage that she was going to overcharge. And the most interesting part of this interaction is that , after this , I put a review for the company , stating exactly what I wrote here. I get a phone call from the same woman, but not from an office line.She has a very distinct voice. And she says , are we supposed to be installing a water to heater for you without mentioning a company name or anything else. I guess she thought I would say yes and tell her who I was using. But obviously I recognized her voice and the job was already done and I wouldn't do business with her at this point.So I said no thank you. How response was well , i'm going to do to you what you did to us. To me , that sounds like a direct threat. And that is why I am purposely posting this review on Yelp.In addition to on their company page. Beware. And if you comb through all the reviews , you'll see the same issues over and over. Nasty and i'm professional and overcharge , or mentioned over and over

Russel Reid WM did a great job in our Restaurant. They are very professional to dealt with. Thank…read moreyou for a job well done. 514 Noodlefan Restaurant

Beware! I recently had Russell Reid/United Site Services pump out my 1500 gallon (total) septic…read moretanks (500 grey, 1000 black). At the same time I had the grey tank's inlet jetted due to a clog. The guys that came to the house were professional and friendly and the tanks were successfully pumped and inlet cleared. A few days later I noticed what I had been billed a larger than agreed upon amount of money. I called the main office to find out what was going on and was told the jetting cost more because of time and that they had pumped 2000 gallons instead of the 1000 gallons which had been quoted. They claim they were onsite for almost 2 hours, my driveway cam shows that was incorrect, they were there for less than an hour. And the claim of them pumping a metered 2000 gallons is also incorrect because the total of my tanks is only 1500, and a usual pumping is roughly 1100 gallons. To note, it's impossible to utilize the full capacity of your tanks (unless you have a clog in the field) because the inlet/outlet are lower than the top of the tank. I'm still waiting for an update on them fixing the bill and processing a refund. Something that should have also been handled while I was on the phone, not a day or two later...

Great service, Omar H showed up on time and was very professional and ready to get the job done. He…read moreknew his job very well and went above and beyond. OUTSTANDING!!!!!

I have had nothing but......Amazing Experiences with this company!! I highly recommend this company…read morefor all your Residential septic Setvices! I approve this company!