Initial appointment was amazing. They and out same day and started the process to get rid of Stuart…read moreLittle in my house (lol). They quoted for sealing up and such also which was very reasonable. The tech who came out was so cool. We had great conversations about our similarities in the nerd/fandom community. So it made the appointment very easy and comfortable.

VERY UNRESPONSIVE: office did not deliver product and services as promised after repeated daily…read morecalls. I requested a trap for ground hogs and an estimate to fill holes. Received a trap that doesn't work and never received an estimate. I called repeatedly and received a computer generated voicemail that someone would be out. Day 1: a raccoon was caught. We called the office at 7:55AM and reported it on a voicemail. Returned home at 9PM and the raccoon was still in the trap. We released it ourselves. It had bloody paws and a baby raccoon near by. Day 2: called during business hours for an explanation and was told someone would be out, nothing more. Day 3: a technician came out, re-set the trap with marshmallows??? Day 4: something went inside ate the marshmallows, defecated and left. Day 7: Open trap, no bait and no estimate to fill holes.

I got immediate help with the bug problem. Other businesses wanted to schedule service at least a…read moreweek out. My problem was solved so quickly. Really appreciate that!! Price was good too.

I've used this company several times in the past and the service is always top notch! I recently…read morecalled them again because I heard a weird noise in my attic and thought it might have been an animal or bats. It ended up being bees and I am so glad I called! They were quick to respond and took care of the issue the same day. Plus it didn't cost me an arm and a leg and got a military discount to boot! Thanks Bugzilla! You're my go-to every time. :-)

They were great - came in and fixed my hornet/wasp problems - very honest about how to treat the…read morepests and what to expect for the next few days after treatment. I will have them back out in the Spring to do a follow up treatment.

Service Tech came out same day to address a serious bees nest--problem solved; reasonable…read moreprices--very professional! I highly recommend and would use them again!

I'd like to add one item that I didn't mention earlier, while the main issue we were dealing with…read morewas rodents I mentioned to Orkin that we also has been seeing some moths lately and they identified them as 'Indian Meal Moths' which are an invasive species in North America and are becoming a common pest issue. Orkin advised us to get rid of all potential food sources (mainly grains and cereals) or seal them in plastic containers, but they indicated they could also spray for them in cupboards where they were prevalent. That was included in their total price agreed upon, they did not charge extra for it-to their credit. But the spray was really ineffective getting rid of the moths. After a couple of months we were still seeing them (we'd already tossed old cereal boxes and/or packaged them in sealed plastic containers). I did some internet research on this pest and several sites recommended using pheromone traps-it's a cardboard triangular shaped box that gives off a pheromone which attracts the male moths and there is glue on the inside surfaces which traps them. I ordered some of these through the internet, placed them and within 5-6 weeks the moths had disappeared. It's not an instant fix, because it only captures/kills the males and eventually the population disappears from lack of breeding-but it works. Since we were not charged for the Orkin spray I can't complain too much, but once again the technology they use is not as good as what is available if you do a little research online and try the best recommended methods. Orkin are supposed to be the experts in pest control, if customers are finding better information doing internet research on their own what does that tell you? They need to up their game and improve their technology, or they'll be out of business soon.

Living next to a woods/swamp, we have critters. Unfortunately, we had them in the attic: Mice,…read morechipmunks, squirrels?. Last year, we paid Orkin approx 3k to seal the house and trap what had gotten in the attic. It worked, we were critter free for six months. In June we called Orkin back as their work had a warranty. 3 times they sent someone out to 'check' it, telling me they would send yet a 4th guy (over a 5 month period). Following a just OWN IT discussion, they sent Jake and Hunter who actually did something to reseal the house. Jake and Hunter were great. They didn't offer excuses, or suggest another team needed to come out. They got to work. They Owned It! They were fantastic! Thanks to Jake and Hunter, I'm looking forward to a critter free winter. So 5 stars to Jake and Hunter. 2 stars to Orkin in general for all the BS.

Brent was amazing and we learned so much about bees and wasps. He got rid of our yellow jackets!read more

From the owner: Bee Wasp Hornet — Removal…read more I serve all of Genesee County, and beyond, including Flushing, Clio, Montrose,New Lothrup, Swartz Creek, Gaines, Grand Blanc, Flint, Davison,Burt, Birch Run, Fenton and more.

Im so pleased with the service I received from BioStrike. He explained everything in detail. He…read morewas very efficient and patient. I would highly recommend this company

It's too bad Robert stopped responding to my calls and texts. I had to rearrange my schedule a few…read moretimes as my mother is in Hospice and things got emergent during the time Robert and Corresponded, but by the tine I got back to him to schedule a full extermination, he stopped responding completely. Otherwise he was helpful and very responsive prior, thats what's odd. So I will have to hire someone else. Thats inconvenient because he got to know my situation and I on the other hand got to know what his plans were for my issues. He claimed he was getting busy, but it was incredibly frustrating and upsetting. Since he didn't respond I had to go ahead and have the Masonry men upset the whole area he was baiting, which wasn't the desired outcome. It might make things far worse for me in doing so, but 4 calls and 3 texts, no response. Too late to hire someone else before the burrow is disrupted.

Jordan has researched and is very knowledgeable as well as the fact he follows up on projects he…read morehas completed on your home. This company is by far The Best!

Jordan and his wife have been servicing my house since July. They eradicated my pest problem and…read morehave kept the unwanted visitors out. Each time they come out I get a detailed message and helpful photos. Their fair price is more than worth it. I appreciate the text reminders as well.

I needed someone to come out to take care of a wasp concern. I called Solidified Pest Control and…read morewas able to get an appointment quickly. On the day of the appointment, Mike called to let me know his eta. Once he arrived, he assessed the issue and got straight to work. Professional, knowledgeable and courteous, he took time to inform me about steps that I can take to deter future problems. I believe that the service was reasonably priced, and will absolutely use Solidified Pest Control in the future.

Jon and Solidified Pest Control exceeded expectations! Professional, prompt, and knowledgeable.read more

Cynthia only performed outside services and I was under the impression that the inside gets treated…read moreas well. She did not advise she was leaving so I could not get a chance to tell her I wanted the inside treated. Calling the office phone number is a dead end. No one answers no matter what option you use. I waited 1 hour and 30 minutes on the line and no response. Sent an email to the customer service have not received any response.

I wish I had looked at these bad reviews before I signed up for Aptive Pest Control. I called last…read moremonth to cancel and was told there was $190 cancellation fee!!!! I was told to call back right before renewal which is on May 14th. It automatically renews. I was told I would have to pay $190 to cancel today May 13th, one day before May 14th. I need to call tomorrow, otherwise it automatically renews. This is absurd. I would give a zero if I could.