Paid $211 for orkin to come inspect my house after we had found a mouse. Just found these holes in…read moremy garage. Not sure how they didn't see this during the inspection. For that price I felt as if they should find entry points that size.

they don't even deserve one star I just wanted to reschedule my service day and the guy thought I…read morewas cancelling and started talking to me very rude and told me not to call them again for any services n the future I'm like what?? I just needed another day but since your being rude yes go ahead and cancel the service I wouldn't dare give money to a company that would talk to their customers in such a way because u assumed I wanted to cancel the guy was a real jerk and not to mention they don't do any extravagant work to your home to keep pest out anyway the guy they sent out the first time had on filthy clothes at 8 in the morning he u would've thought he bought bugs with him just gross so I would not recommend them at all go somewhere where they actuality are not rude and value their customers orkin in Rockford Illinois has nasty customer service and not worth the money

Well if you want pretty much instantaneous carpenter ant "acute infestation" in your kitchen to…read moreSTOP, this is your place. Happened this morning. Haven't seen any ants since he left. What can I say? Problem solved. Thanks!!!!

Terry was prompt, courteous and professional. He found the source of my mouse problem and took…read morecare of it. Great job.

Not reliable. Mixed results. Been dealing with this company in a commercial property.Dont have time…read morefor incompetence.

I've had rose come to my one bedroom apt complex 3 times it's been treated. The African American…read moreman comes and keeps saying I don't have bed bugs but he comes during the day and I find them at night. I just found a little one in my bathroom. He doesn't even listen to me where I seen them. Said they might be mites and doing a treatment outside would help but wouldn't get rid of them.I want them gone! My two bedroom at Westport Village never had them. It's been almost a year I've been dealing with the bed bugs in my one bedroom. Like why would I make up I have bed bugs!? I don't self treat or anything. I just want them gone! I'm scared if I move they'll come with. I really can't find where they are. I find them by window seals and sliding door. Also, the apt above me had them before me and I was never informed. Poor manager at Westport. Maybe a different service needs done like heat treatment? Cus this dusting maybe helped a little first time but after that it didn't. The manager said they don't do heat treatment cus they aren't liable for my belongings. I don't care about my things at this point. Your workers need to take they're time! Especially the man guy. Sorry don't know names. I just feel like he doesn't value his job. Just comes in and looks a little and says oh that might be a sign of them but definitely not bed bugs. Every time.

I am so happy to be using a local family-run pest control company. Rocky's Pest Control -- Rick's…read moreson now -- was polite, informative and extremely helpful as he assessed the type of insect invading my house's foundation and took care of it. After a horrible experience with a nationwide company who came door-to-door and lied about several things, it was a relief to have expert, helpful and HONEST care of my home.

We have been using Rocky's pest control for at least 10 years. They spray for us every 3 months for…read moreseasonal bugs. During this time our cost has never gone up. Rick really knows his bugs. Very convenient to schedule or reschedule appts. And if we ever see a bug in between applications, I just call them and Rick is happy to come out for free to re-spray. This is a family owned business. I have recommended them to others.

We own an Airbnb and recently had an issue with carpenter ants outside of the home and flies inside…read morethe home. I called Brandon at Rock River Solutions and he was quick to respond to my call and had me on his schedule right away. Took care of the issues in one singe visit. Price was very reasonable too! Highly recommend.

Great knowledge, excellent service and competitive prices. I'd recommend Rock River solutions 100%…read more He also found a way to fully communicate in Spanish the problem and solution.

Review is my personal opinion based off of my own personal experience:…read more Almost killed my Great Pyrenees by, in my opinion, negligent placement of poison within the dogs obvious reach. Use of many chemicals. Does not go in attic. Does not do thorough inspection of whole home. SOPs in my opinion do not account for safety of animals at home. If you have pets my advice is to AVOID!!

have no idea what I'm even paying for. paying for their services for going on a year. house still…read morehas mice. still getting ants and earwigs. I even noticed the traps outside that were supposedly just checked and refilled that I was charged for are just laying there open. I have to miss work anytime I complain about the inside because they don't gave me reasonable notice ahead of time. so I'm paying for a joke of a service and using up vaca time for the inside to be done. which by the way when I first complained that I had ants, the guy seriously only sprayed under the sliding glass door. no where else in the house. had to call back heated the next week because of course now the ants are in all rooms of the house and threaten to take my money elsewhere if they didn't provide professional service, services that I'm paying an arm and a leg for. so yet again had to miss another day of work. this company is HORRIBLE!! Lazy and unethical