Paid $211 for orkin to come inspect my house after we had found a mouse. Just found these holes in…read moremy garage. Not sure how they didn't see this during the inspection. For that price I felt as if they should find entry points that size.

they don't even deserve one star I just wanted to reschedule my service day and the guy thought I…read morewas cancelling and started talking to me very rude and told me not to call them again for any services n the future I'm like what?? I just needed another day but since your being rude yes go ahead and cancel the service I wouldn't dare give money to a company that would talk to their customers in such a way because u assumed I wanted to cancel the guy was a real jerk and not to mention they don't do any extravagant work to your home to keep pest out anyway the guy they sent out the first time had on filthy clothes at 8 in the morning he u would've thought he bought bugs with him just gross so I would not recommend them at all go somewhere where they actuality are not rude and value their customers orkin in Rockford Illinois has nasty customer service and not worth the money

I've used her many times. She's done well for me. It looks like she hired some help so I will call…read moreher tomorrow on my ladybug and box elder and stink bug situation I've used for over 30 years. She has helped me a lot. I totally recommend hers mine

I have been working with Bug Lady Pest Control since summer 2022. The quality of the service is…read moregreat! I find the company's offers affordable and reasonable within the current price climate. I have never had an issue where I needed to call the service in between sessions but am reminded that at any point (no matter the season) I can call if needed and support would be at no charge due to the plan I work with. Sessions are quick, scheduled in advance, and always on time. I am offered dates and times that work best for me as opposed to filling forced to fit in within their schedule. I am never advertised or pushed for something more. I truly respect this business and all their hard work!

I am so happy to be using a local family-run pest control company. Rocky's Pest Control -- Rick's…read moreson now -- was polite, informative and extremely helpful as he assessed the type of insect invading my house's foundation and took care of it. After a horrible experience with a nationwide company who came door-to-door and lied about several things, it was a relief to have expert, helpful and HONEST care of my home.

We have been using Rocky's pest control for at least 10 years. They spray for us every 3 months for…read moreseasonal bugs. During this time our cost has never gone up. Rick really knows his bugs. Very convenient to schedule or reschedule appts. And if we ever see a bug in between applications, I just call them and Rick is happy to come out for free to re-spray. This is a family owned business. I have recommended them to others.

Not reliable. Mixed results. Been dealing with this company in a commercial property.Dont have time…read morefor incompetence.

I've had rose come to my one bedroom apt complex 3 times it's been treated. The African American…read moreman comes and keeps saying I don't have bed bugs but he comes during the day and I find them at night. I just found a little one in my bathroom. He doesn't even listen to me where I seen them. Said they might be mites and doing a treatment outside would help but wouldn't get rid of them.I want them gone! My two bedroom at Westport Village never had them. It's been almost a year I've been dealing with the bed bugs in my one bedroom. Like why would I make up I have bed bugs!? I don't self treat or anything. I just want them gone! I'm scared if I move they'll come with. I really can't find where they are. I find them by window seals and sliding door. Also, the apt above me had them before me and I was never informed. Poor manager at Westport. Maybe a different service needs done like heat treatment? Cus this dusting maybe helped a little first time but after that it didn't. The manager said they don't do heat treatment cus they aren't liable for my belongings. I don't care about my things at this point. Your workers need to take they're time! Especially the man guy. Sorry don't know names. I just feel like he doesn't value his job. Just comes in and looks a little and says oh that might be a sign of them but definitely not bed bugs. Every time.

We own an Airbnb and recently had an issue with carpenter ants outside of the home and flies inside…read morethe home. I called Brandon at Rock River Solutions and he was quick to respond to my call and had me on his schedule right away. Took care of the issues in one singe visit. Price was very reasonable too! Highly recommend.

Great knowledge, excellent service and competitive prices. I'd recommend Rock River solutions 100%…read more He also found a way to fully communicate in Spanish the problem and solution.

Steven came out to my home and did a poor job, I still have mice after he had come out twice and…read morethe second time he came he sat in the car for over 2 hours before telling me my house was resealed. On top of that the work he DID do looks terrible

The mice pros were amazing. We had mice running around at night in our walls. They came out and…read moresealed up the whole house to keep them out. Can't thank them enough for helping us get a good night's sleep! Highly recommended!

I've reviewed Pearson before, but just to recap…read more.. Since 2023, we have: -Installed new Gas Furnace -Installed new AC -Installed new humidifier -Installed condensation pump -Signed up for the No Problem Club program thing (seasonal services so I don't have to think) -Flushed the Water Heater And now, today, we repiped the entire house. From the main to each and every fixture. On recommendation of Brian Ceroni, who was at my house working the Rockford Water Project contract (he installed my water main), I requested Doug and Craig to do this job (which was already scheduled). They arrived promptly and with an apprentice. These three busted it out. Professional, clean, FRIENDLY. I did my best to stay out of the way, but got curious (and entirely too excited) about this job. Ha! It was a looooooong day for them, truly. And I felt bad wanting to ask a ton of questions after the work was done, but... it had to be done. They were patient with me and told me to stop apologizing. That's rare these days. I know exactly how all my plumbing works now. I know where all my valves are (so many! Per my request). The best part was getting in the shower tonight and I could immediately tell my water pressure was better, and the old 1959 galvanized plumbing noises were gone. I went into the basement after, just to see if there were any wet spots--so far, so good! This actually gives me hope that I can delay two total bathroom renovations until 2028. (I am a planner.) All in all, I cannot speak more highly about Pearson. I'm beyond stoked with them, I've never had a bad experience. Jane, in the office, is amazing too! They all are! The front desk gal (sorry don't know her name) took the time to explain some things to me when I went to drop off a check, and wow. No one has ever treated me like I'm bothering them or a burden. DO YOU KNOW HOW RARE THAT IS?! Pearson, and all the folks who have ever come to my house with Pearson... thank you. From the bottom of my heart, THANK YOU.

I had Pearson Plumbing come to my house in Rockford for a sewage backup in my finished basement…read more They were dishonest and incompetent. They claimed to have run a 2" blade 100 feet in a blocked pipe and said it was "Good To Go." The sewage back-up continued and two subsequent plumbers said Pearson could never have run a 2" blade 100 feet. Pearson came back to correct the issue, but did not have the promised hydrojetting equipment needed for the job. This was a waste of our time and money! Pearson could not find a clean out drain and wanted to charge extra for a different "access". Our new plumber easily found the clean out drain in the bathroom. BUYER BEWARE!! USE A DIFFERENT PLUMBER.