From start to finish, this company was fabulous to work with. When they came for my initial…read moreconsultation, they were extremely thorough and explained the entire process. They went above and beyond during demolition and installation and even did extra work to make the baseboards seamlessly blend with the rest of the home. I would 1000% recommend their services and plan to use them again if I ever need flooring.

Amexhe was recommended to us by another contractor. Upon meeting Luis, we knew he could be trusted…read moreand that he KNEW flooring. We were re-flooring the entire home (a little over 2500 sq ft) with lvp and carpet. Luis was patient and listened to our needs before making suggestions. Even when making suggestions, he always deferred to what we wanted and was never pushy. Often he would have to wait while we met with other contractors and he never complained. Payment was easy and I appreciated the very detailed invoice. I felt 100% comfortable leaving a key with Luis and his crew! One day I came home to meet yet another contractor and I was blown away when I saw Luis on his hands and knees actually working with his crew! Usually folks just make the sale, send the crew and check in from time to time but Luis was working side by side with his crew and I was really impressed. All in all the flooring and total stair remodel they did for us was top notch. They cleaned up after themselves everyday and we received 0 neighbor complaints! Luis runs a Christian business which I also find very valuable. You can't go wrong with Amexhe!

Tom was very patient working around my schedule and giving the water damaged floor the time it…read moreneeded to dry out. They did a good job matching the old floor which was 25 years old and a hybrid finish. The price was very reasonable for the amount of time and effort that they had to put in to get it fixed.

Tom and his crew did a marvelous job re finishing my hardwood floor. It looks terrific and I am…read morewell pleased. The price was reasonable and the job quickly completed. I am very glad I called them for a quote. Many thanks!

WOW is all I can say! I read so many positive reviews of the service and quality so when we were…read morelooking seriously at installing flooring, I knew this is where I wanted to go. Jacquie has been nothing but incredible as was the installation team. So a few things stood out to me with this whole experience. First, I saw the pricing of our existing LVP (we wanted to match it in the bedrooms after removing the carpet) on the manufacturer website at a specific price but when I got quotes elsewhere, they all upcharged in varying amounts but not Jacquie! Second, the team who came to install the flooring was employed by this company, not a contracted out group which to me means they take pride in their work as it reflects directly on the company. They were on time, very professional, cleaned up any footprints along the way, and in one difficult spot they took the time to really figure out how to make it work correctly the first time. My husband actually used to lay flooring years ago and even he was impressed with the quality of the work! We are so happy to have consistent flooring now throughout the house and I can finally relax and have guests stay without worrying about carpet holding smells that I am nose-blind to! I will add better photos once our house doesn't look like a war zone with moving furniture and we put down the fancy baseboards we ordered! I'll add better pictures once we install our baseboards and clean up more

This is a review for anyone that has tile floors and wish to transition to wood floors. First, my…read morewood floors turned out beautiful. The team that laid the floors were professional and efficient. You can tell that this team has worked together for quite a while because everything flows smoothly. Abel, Peter, Elijah,and Daniel were their names. I suggest that you asked for this team when it comes to laying down your floors. So the company gets an A+ for laying down wood flooring. Also the office rep whose name is Jacquie gets in a plus because she went out of her way to ensure we chose the floors we needed. She goes above and beyond when it comes to helping the clients. She was an absolute pleasure to work with and I'm sure the company gets a lot of business because of her wonderful customer service. And most important the company gets an a++ for pricing. You cannot beat their pricing anywhere, believe me I tried. I suggest if you find a wood sampling that you like at another store bring it to their store and if they can beat the price. I did that a few times and they always came about $2.50 under the asking price of the other company. Now there's a few things to be aware of that I learned doing this process if you are changing your floors from tile to Wood. I went with the dust free company that they use but that does not mean you will not get dust over everything because there are other processes like laying down the float and dealing with it. it produces a lot of dust in your home. I had to dust every article in my home and cabinets when the process was completed. I would definitely recommend that you speak with the team that they use to come out to take up tile to ensure that they cover all of your items in your bookshelves and on your counters completely or you need to ensure that there is nothing left out on any counters. So, if I could critique anything I felt that the team that came out to break up tile could have done a much better job at covering the bookshelves and the things on the kitchen counter. But now I know, so I'm passing on this information to others. Also another thing to be aware of if you are getting tile taken up. You will definitely get damaged to your baseboards. I was not aware of that and I didn't have any issues in the room that had carpet in them but the baseboards in the rooms that the tile were taken up looked pretty bad because the paint was pulled up off of the baseboards when they took up the shoe mold or quarter round. When they do this, it also takes off some of the paint from your baseboards and you will be left with baseboard shock like I was because I wasn't aware of this beforehand. So I ended up spot painting all the areas that the paint came off of my baseboards and that fixed the problem but I just wasn't aware beforehand that pulling off the quarter rounds would peel off your paint from your baseboards. So just be aware and plan to either repaint your baseboards after your wood is put down or replace them. Now, if they are just pulling up carpet you will not have this issue. So in the end even with the issues with the baseboards due to the tile being pulled up and having to touch up my baseboards I would do it again because my floors look beautiful. See pics attached for the dust that was left on the counters, the condition my baseboards were left in and last but not least the beautiful flooring. Hopefully this review helps if you are transitioning from a tile flooring to wood flooring. It has been over a week now and I'm still loving my wood flooring.

I was very pleased with the work done from start to finish. Everyone was professional and I was…read moreexcited to see that the owner herself came out and did the measuring and walked me through the selection process. I am a little late with this review. I was going through a hard time a few years ago and was trying to get my footing on everything.

We worked with Sandy at Floors Etcetera again, this time to custom cut Shaw Bellera pet-friendly…read morecarpet into a large area rug (9' x 15') and long runner (2.5' x 28') to help preserve our dogs' joints. While we love the beauty of our hardwoods that Floors Etcetera refinished years ago, they look even more exquisite accessorized with these gorgeous rugs. We should have done it sooner!

Terrible service. They were requested to remove and reinstall Hunter Douglass blinds. Once…read moreremoved it was discovered that a clip was missing. My wife notified them before they were to come back for reinstallation. Never a phone call. The Clip is a 10 cent item from Hunter Douglass which they do not keep in stock. I could have easily located if requested, but Houston Carpet never advised us that was too big of an ask for them to source. Technician shows up with no extra clip in stock and owner tells us that if they have to come back it will be another $75 trip charge. We can either chose to have a half-ass install or eat another $75. Avoid these guys like the plague.

This company made a promising first impression but the last impression is what matters most. And…read morelet me just say, it couldn't have been worse. Initially, we hired them to replace hardwood floors with LVP. However, the new floors didn't align with the baseboards, leading to 3 options: Replacing all baseboards Adding 1/4 round and repainting them Adding taller wood along with 1/4 round without needing paint. We have texts from the owner to prove this. We chose option 3, but later, we were told the baseboards would still need repainting, which was a concerning inconsistency. Despite this, we gave them more work, including adding a shower pan, new sheetrock, and tiling two restrooms. However, none of these projects were completed as promised. In the first restroom, a stand-up shower, they replaced the sheetrock, added the pan, and were supposed to tile it to the ceiling. At the last moment, the owner demanded an additional $175 to place the FINAL piece of tile at the very top, leaving the job unfinished. Workers stated they felt bad, but followed orders in fear of getting in trouble. Communication with the owner became impossible for six days. In the second restroom, a tub shower, they replaced the sheetrock but left the edges incomplete. The owner claimed it wasn't their responsibility and demanded more money to finish it. He said we should have known "the edges were outside the shower" and thus not part of the job. (Despite installing new sheetrock, which should have included smoothing the edges.) Niche edges were also to be painted to match the tile, but this wasn't done. After numerous complaints, the owner agreed to complete the stand-up shower but refused to finish and smooth the edges of the tub shower, leaving it visibly incomplete. Again, another worker of his stated he felt bad, but followed orders and reluctantly left. There's more! The billing process was equally frustrating. The owner initially texted us a balance of $7,100 (we spent over 57k) with unclear details. When we requested a clear breakdown, his wife provided a handwritten one, showing a different balance of $6,967. When we questioned these discrepancies, the owner had nothing to say. In addition, prices for additional jobs (painting stairs and staining the front door) were different than provided via text. See below: $4,700 to paint baseboards $1,500 on staining front door $975 on painting stairs Since we chose not to do the baseboards, he increased the front door to $1,800 and the stairs to $1,500. That is a $825 difference, which the owner claimed he had verbally discussed, despite no such conversation taking place. He justified this increase due to assigning different crews instead of having one do it all, which was not our responsibility as clients. We were given a price and that's what it should've been. Why do we suffer due to his poor management? When we refused to pay the inflated amount, the owner THREATENED to put a lien on our house, despite no signed contract for those prices. When we told him we would pay because we are good people and wanted to be done with him, he YELLED at us, "YOU MUST HAVE A BORING LIFE!" and hung up when we mentioned leaving a bad review. To make matters worse, when we reached out to his wife, who had just sent us an invoice that same day, she acted as though she didn't know us, asking, "Who is this?" This sums up how they do business, once they have your money, they don't care about you! If I could give this company negative stars, I would! The fact that the owner seemed so genuine at first is the scary part. He fools you then gets you with additional surprise costs and unfinished work. The additional costs need to be written down and signed, every time! Otherwise, he'll throw out whatever number he wants! SUCH A DISHONEST UNRELIABLE COMPANY!

I do not know how to express how happy I am with Robert and his crew. We just experienced a…read morecontractor that did a small portion of a job, before taking the money and running. Robert and the guys came and WOW! What a dedicated and professional crew. They arrived everyday on time and worked nonstop, with AAAA+ quality work. They did not run through and waste materials either. ABSOLUTE EXPERT CRAFTSMEN. We love our floors now, even Mako Thank you Robert....and we want a shirt!

Our experience with Robert was excellent. During the quotation process, Robert was responsive and…read morepatiently answered all the questions and provided us with a good price. On the installation days, he and his crew worked efficiently and they did a great job of moving our furniture carefully, removing the old carpet and vinyl, and installing about 500 sq ft of engineered hardwood, as well as new baseboards. I would highly recommend Robert and his team for anyone looking for a hardwood installer!

We recently had a section of our bamboo hardwoods replaced by Joe Hardwood Floors. These floors…read morewere pretty old, and I tried to find the closest match possible. Joe was very responsive throughout the process and came out day 1 to give me a free quote and quoted me 3 different options. The guys who completed the work were very professional and did a good job of installing. For patching a floor with new wood next to old wood, they made it work in a way to works for us which is a challenging task. Not only that, but they found some floor joist issues below the plywood and were able to fix those on top of installing the floors, which is very impressive for a flooring company to be able to handle on the spot. Joe was very responsive throughout the process and answered every call I had. My only difficulty was that it was challenging explaining what we needed with workers who couldn't speak English. This led to me having to call Joe a lot and there were a few small items that weren't done exactly as I'd have liked due to language barriers, but they were nothing major and doesn't change the 5 star review. Would highly recommend using Joe or getting a quote for all flooring needs.

Joe was extremely helpful with helping my husband and I refinish our floors. As first time home…read moreowners we had little to no knowledge of what we wanted to do to our old oak floors, but we knew that we wanted to give them a fresh new look. Our floors were in a pretty terrible condition, but Joe and his team did an amazing job at making them look brand new and they look better than we could have ever imagined. He made sure to keep us updated throughout the whole process and answer any questions we had. I would highly recommend Joe and his team as they were quick, affordable, and reliable.

I must say this was the best company ever! They were very knowledgeable and eager to help…read more Lightening quick delivery and the price was unbeatable for the quality. I wanted a high quality, water resistant, textured flooring that look like hardwoods but had more durability. I found it here! I love love love our floors!

Very good value for residential or commercial flooring. Super nice staff. I have used this company…read moretwice in the last 6 months